Insight into corporate capabilities

1. Managed Print Services
“Efficiency through Transparency”

2. Contents
• MPS Definition & 5 Pillars
• 2012 Trends
• Document Systems MPS Advantage
• Environmental Impact
• Final Thoughts

3. Manage Minimize
A Sensible Strategy Expenses Carbon Footprint
Boost Free Up
Productivity IT Resources

4. Why Managed Print Services?
MPS Definition
1. Management information with consolidated billing
2. Proactive maintenance of the equipment fleet
3. Ongoing optimization of the environment throughout the life
The 5 Pillars
1. Define - Is your print environment open to efficiencies
with MPS
2. Measure - How large is the fleet? Do our findings
coincide with yours? – Assessment begins
3. Analyze - Understand the findings and to assemble a
plan
4. Improve - Present our findings and efficiencies
5. Control - Take action!

5. Printing 2012 MPS Industry Trends
• OEMS are pushing their own MPS offerings to validate
efficiencies to the end users
• System Integrators, such as: Accenture and Fujitsu Service
are looking to append MPS to their managed service
contracts with clients
• Managed Service Providers/IT and Copier Resellers – are
refocused on bringing Sales/Service/Supplies under one
easily digestible offering to the C-Level in the S.M.B
channel
• Supplies based providers (big-box), such as: Office Max and
Staples (the massive distributors) have seen a decline in
B2B supplies business when MPS is not incorporated

6. Printing 2012: Customer Trends
• C-Level and IT Managers are unaware of their
printing costs. IT Managers generally consider
printers a Necessary evil.
• Printing related costs are typically 1 -3% of a
companies revenue*
• 23% of help desk calls are printer related*
*Gartner group

7. Printing 2012: Customer Trends, cont.
• 90% of all companies do not track printing
costs - Buyers Lab
• For every $1 spent on printing involves
another $9 to manage it - Gartner Group
Cost of Printing 10% Hard Visible Costs
Cost of Document IT Management
Managing End user interaction
Document 90% IT Support and Infrastructure
Lifecycles Administration and Procurement
Facilities

8. Vendor vs. Consultant
Vendor Consultant
• Sells Products • Understands your needs
• Products for Price • Price is a byproduct
• Transactional forum • Contractual agreement
• • Controls costs
Competitive environment
• Contractual agreement
• Rejustifies every sale
• Defines, Measures, Analyzes,
• Does not see overall printing Improves and Controls costs
costs • Can only earn your business
• Does not understand your after they fully understand your
business business

9. Vendor vs. MPS Solution
Vendor MPS
• Numerous vendors for all your • One provider for all your needs
printing needs • Proactive to:
• Reactive to: Supplies are monitored
Supplies Service is scheduled
Service Upgrades are automatic
Upgrades Costs are controlled through
efficiencies
Costs • Purchasing taken out of loop
• Needs constant purchasing • IT taken out of loop
attention
• IT is involved

10. Strategic Synergy – Document Systems MPS
Document Systems Customer
• A comprehensive plan that • Eliminate their involvement in
proactively manages devices managing printers, the related
and materials materials, and services
• One invoice monthly for pages • Simplify the financial
printed administration of the fleet
• Support the devices and the • Increase productivity in IT by
users reducing the printer support
issues
• Security solutions • Protect their information

11. Our Solution – Your Advantage
Streamline tasks
Improve the Improve Workflow and increase
business processes “Define & Measure” efficiency
Control costs and Having the right
improve user
Optimize the Infrastructure devices in the right
productivity “Analyze & Improve” locations
Outsource device
Control costs, reduce
management controls
tasking & Manage the Environment
Customer Benefit
cost and allows for
Customer Needs
involvement with “Control”
What We Provide focus on core
managing the devices
business

12. Consult and Collaborate!
• Understand corporate and individual objectives
Define
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• Perform due diligence Measure
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• Discover areas for improvements
• Collaborate on developing solutions that are
consistent with the culture and politics Analyze
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• Define solutions in a cohesive strategy
• Develop an implementation strategy with tracking
and reporting of results Improve
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• Manage account to achieve desired results
• Conduct regular account reviews
• High resource value to management
Control

13. The Desired Outcome
• Control expenses
– Manage the environment
– Optimize the infrastructure
– Improve workflow
• Boost productivity
– Do more with less
– Focus on core business
– IT relieved of responsibility
– Purchasing focused on
other tasks

14. Environmental Impact
• Paper, Toner and Power
− One case of paper (10 reams)
uses approximately 60% of a
tree*
− Production of 50 lbs. (5,000
pages/1 case) of copy paper
produces 143 lbs. of green house
gases*
− Three quarts of oil are consumed
in the production of a single new
toner cartridge and they take over
1,000 years to decompose**
− Millions of square feet of landfill
space is consumed with used
toner cartridges, paper, and
printers that could be recycled.** Office
Employees
Pages
per Year
Trees
per
Greenhouse
Gas Emissions
Year
100 1 million 120 28,600 lbs
*printgreen.com ** State of California ** All Associates Group

15. Final Thoughts
Current Clients Maximizing our MPS
Solutions
• Simi Valley Hospital
• First California Bank
• Ferguson, Case, Orr, Paterson, LLP
• Community Property Management
• Cancer Center of Santa Barbara
• Kinemetrics
• Boy Scouts of America