SOA Management Challenges and Best Practices

SOA Management Challenges and Best Practices Executive Round Table Series Sam Higgins (Research Director) November 2006

Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Braxton Insurance ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],“ ..issues were getting on top of us as we struggled with the continual flux in technology and service assets.” Felicity Wong, Director OCIO

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Unfortunately with opportunity comes risk Unmanaged SOA looked set to yield more of the same morass that already confronted Braxton

SOA increases the business impact of ICT ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Braxton went back to basics and treated SOA as an architectural pattern Application Architecture Information Architecture Business Architecture ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Technology Architecture ,[object Object],[object Object],[object Object],SOA SOA Service Oriented Policy Service Semantics Implementation Patterns Platform Infrastructure

Implications of the pattern flowed to existing disciplines GOVERNANCE M A N A G E M E N T D E V E L O P M E N T Application Architecture Information Architecture Business Architecture Technology Architecture SOA SOA

SOA Implications for Governance ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

SOA Implications for Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

SOA Implications for Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Braxton’s lessons became practical actions ,[object Object],[object Object],[object Object],[object Object],“ When key decisions for your business extend beyond the walls of your organisation to include subsidiaries, advisors, and new partner channels you never stop looking for world beating automation solutions.” Geoffrey Parsons, CEO

Managing service orientation soup to nuts Application Architecture Information Architecture Business Architecture Technology Architecture SOA SOA GOVERNANCE M A N A G E M E N T D E V E L O P M E N T Service Support Service Execution Service Delivery Business, Customers, Users

Summing Up ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Who is Braxton Insurance? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Thank you ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

SOA Management Challenges and Best Practices

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SOA Management Challenges and Best Practices