Introducing Microsoft StaffHub, a rostering system for customers of Office 365. Includes a case study and interview with Intrepid Travel as well as useful information about integration with Office 365 Groups and other products.

1. Microsoft StaffHub

2. StaffHub Webinar
Loryan Strant - Cloud CTO & Office 365 MVP
loryan.strant@generation-e.com.au

3. www.generation-e.com.au
This will be
recorded

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Why are you here?
What you’ve said you want to get out of this webinar…
• Learn what StaffHub is
• Understand how it integrates into Office 365, Skype for Business, Exchange, Yammer, etc.
• Get clarity around the licenses required
• How does it work at a user level in terms of shifts, time off, timesheeting, rolling bookings?

5. Disconnected from the team and company
Slow to receive information and updates
Outdated & obsolete tools and manual processes
Difficult to access work schedules & make changes
Often behind on latest training, policies, procedures
…it’s hard to manage the workday in an efficient way
Staff workers face
unique challenges

6. Multiple applications and systems
Shadow IT operating independantly
Ageing products on legacy infrastructure
Providing support across multiple products
Often busy keeping the lights on
…it’s hard keep systems running in an efficient way
IT departments face
system challenges

7. Microsoft StaffHub
Schedule management
Information sharing
Connect to other apps & resources
Designed to help staff workers manage their workday

8. Microsoft StaffHub
Designed to help staff workers manage their workday
Schedule
Management
Create and publish shift
schedules and allow staff to
request time off or swap shifts
Information
Sharing
Send messages and share
documents, presentations and
videos with the workgroup
Connect to
Other Apps
Integrate with popular workforce
management systems and link to
internal apps or resources

9. Web and mobile access
Web app, iOS and Android mobile apps
Install on corporate or employee
owned devices
Managers control access by adding
or removing workers from the team
IT admins can turn StaffHub on/off
for the company at any time

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Office 365 Integration
Office 365 Groups
• Membership flows across once users accept the invite
• Files in Groups shows everything uploaded from Teams interface and StaffHub upload
• SharePoint library interface shows full folder structure
• Groups calendar is not the same as StaffHub schedule calendar
• Gets a SharePoint team site

11. www.generation-e.com.au
Office 365 Integration
Other integrations
• Teams can use the same Office 365 Group – but chat does not flow between them
• StaffHub uses the same chat service, but not interface
• Does not integrate with Exchange calendars, Skype for Business presence, or Yammer

12. Demo

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Office 365 Admin Experience

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User Experience - Overview

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User Experience - Shifts

16. StaffHub is at the center of
AccorHotels’ Digital Plan
A better employee experience
drives the guest experience.
It’s a significant investment to
transform the way we work, and
StaffHub is part of this transformation.”
“
Goal: Empower employees with the right tools to make
daily work easier
Pilot: StaffHub is currently used in Sofitel properties in
the U.S. and Dubai and at Novotel Roissy Charles
de Gaulle in France
Next: Planned rollout to entire hotel network in 2017

17. Microsoft StaffHub
in Retail
For:
Store Managers, Cashiers,
Sales Associates,
Inventory Associates,
…etc
Manage
Schedules
Create and update schedules for associates in the store
View schedule via mobile device
Approve a shift swap request among two Sales Associates
Share
Information
Send an important note, such as expected store traffic
volume for the day
Share urgent updates with the team, such as a new
customer complaint
Distribute training materials to the team, such as how to
use a new inventory tracking device
Connect to
Other Apps
Pull in team and schedule information from another
system, such as Kronos or Dynamics 365
Link to HR system to enable store workers to enter
vacation time

18. Microsoft StaffHub
in Hospitality
For:
Front of House Staff,
Guess Services,
Event Staff, Housekeepers,
…etc
Create and update shift schedules for housekeeping and
food service staff
View schedule via mobile device
View total hours scheduled for event staff to ensure
within budget
Approve a time off request from the concierge
Share a shift note with the concierge that a VIP guest is
arriving at 5:00 PM
Send a quick message to housekeeping that laundry delivery
is running late
Publish the latest company update video for the team to view
Pull in team and schedule information from another system,
such as Kronos or Dynamics 365
Export schedule information to be imported into payroll system
Manage
Schedules
Share
Information
Connect to
Other Apps

19. Microsoft StaffHub
in Manufacturing
For:
Operations Manager,
Shop Floor Workers,
Warehouse Clerks,
Services Technicians,
…etc
Create and update shift schedules for assembly line workers
View schedule via mobile device
Copy schedule from last week as starting point for this week
Share a shift note with everybody scheduled for the day, for
example, the director of operations is on the floor today
Send an urgent message to the team with a picture of a
broken machine part
Distribute the latest safety procedures manual to the team
Pull in team and schedule information from another system,
such as Kronos or Dynamics 365
Export schedule information to be imported into payroll system
Manage
Schedules
Share
Information
Connect to
Other Apps

20. www.generation-e.com.au
Case Study

21. Availability & roadmap
Microsoft StaffHub is currently available for Office 365 customers with a
Enterprise K1, E1, E3 or E5 plan.
General availability
Included in Office 365 K1, E1, E3 & E5 plans
Web, iOS & Android apps
Extensibility
IT controls – turn on/off for the company
15 languages
Manager experiences:
Create work teams
Shift creation and management
Content sharing
Worker experiences:
View shifts – daily, weekly, monthly
Shift requests
Messaging (1:1, team)
View content
Current
Additional languages
Additional IT controls
Additional extensibility
Additional scheduling logic & rules
Content read receipts
…and more
On the Horizon

22. Next steps
Make sure your Office 365 environment
is ready for StaffHub
1
Start with a pilot with
a location, team or group
2
After a successful pilot,
plan for company-wide rollout
3

23. www.generation-e.com.au
Questions?
• Can a shift be greater than 24 hours?
• Can the same person be used across the
team instead of for each day?
• Does it have timesheeting functionality?
• Who has access to do what?

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Thank you.
Next Up:
Office 365 Groups: Ask The Experts
Tuesday, March 28 @ 10:00am
https://www.avepoint.com/au/office-365-groups-webinar/
Contact me: loryan.strant@generation-e.com.au
https://thecloudmouth.com
http://twitter.com/TheCloudMouth