4. Twitter Youtube Facebook/ hyves RSS Blog
78,00
80
59,00
60
45,00 %
40
20
12,30 12
10,19
4,40 4,40 4,20
1,30 0,10
0,02 0,01 0
NL VS (n=5815) VS (n=540)
Data HospitalsEU & Ed Bennet
5. Social Media use by Hospitals
Twitter YouTube Facebook RSS Blog
20
15
10
5
0
NL UK France Spain Germany Austria Norway Sweden Denmark
Use of SoMe January 2010 in N
hospitalseu.wordpress.com
6. UK UK update
26 30
25
21
18 17 20
15 n = 168
14 14 13
9 10
0
Twitter Youtube Facebook RSS Blog
July 2009 - January 2010
hospitalseu.wordpress.com
7. Social Media Participation
creators critics collectors joiners spectators inactives
80
60
40
20
UK France
0
Germany Spain Italy Netherlands Sweden USA
source 3rd Report by Forrester, 2009
recently “Conversationalist” have been added to “ladder”
8. Hospitals Forrester
30
24
20
20
15 15
14 %
12
9 10
3,83 3,75
2,5 2,26
0,042 0,18
0
USA NL UK France Spain Germany Sweden
Creator in SoMe as mean of all SoMe
Use of SoMe January 2010
hospitalseu.wordpress.com