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Thoughts on
  CUSTOMER
  DEVELOPMENT
   magdalenakron@gmail.com | @MyKron | magdalenakron.com
magdalenakron@gmail.com | @MyKron | magdalenakron.com
What is
CUSTOMER
DEVELOPMENT?
 magdalenakron@gmail.com | @MyKron | magdalenakron.com
FIND OUT IF YOUR POTENTIAL
CUSTOMERS SUFFER FROM A
PROBLEM BEFORE YOU
DECIDE ON THE SOLUTION.

  magdalenakron@gmail.com | @MyKron | magdalenakron.com
SEARCH                            EXECUTE



Customer             Customer     Customer              Company
Discovery            Validation    Creation              Building



             pivot




   magdalenakron@gmail.com | @MyKron | magdalenakron.com
“Most startups lack a
          structured process for
          testing their business
            model hypothesis”



magdalenakron@gmail.com | @MyKron | magdalenakron.com
5 thoughts on
  CUSTOMER
  DEVELOPMENT
   magdalenakron@gmail.com | @MyKron | magdalenakron.com
1. Brings
sturcture
magdalenakron@gmail.com | @MyKron | magdalenakron.com
magdalenakron@gmail.com | @MyKron | magdalenakron.com
magdalenakron@gmail.com | @MyKron | magdalenakron.com
2. Learning
by observing
 magdalenakron@gmail.com | @MyKron | magdalenakron.com
Focus on the real

PROBLEMS
  magdalenakron@gmail.com | @MyKron | magdalenakron.com
3. The AHA
solution
 magdalenakron@gmail.com | @MyKron | magdalenakron.com
PROBLEM-SOLUTION
      FIT

magdalenakron@gmail.com | @MyKron | magdalenakron.com
4. Numbers and
user cases
 magdalenakron@gmail.com | @MyKron | magdalenakron.com
Sales and Marketing
     resources

magdalenakron@gmail.com | @MyKron | magdalenakron.com
5. Being the
hero
  magdalenakron@gmail.com | @MyKron | magdalenakron.com
magdalenakron@gmail.com | @MyKron | magdalenakron.com
SEARCH                            EXECUTE



Customer             Customer     Customer              Company
Discovery            Validation    Creation              Building



             pivot




   magdalenakron@gmail.com | @MyKron | magdalenakron.com
Steve Blank             Eric Reis           Brant Cooper




   magdalenakron@gmail.com | @MyKron | magdalenakron.com
Thank you for listening!


                  Questions?




magdalenakron@gmail.com | @MyKron | magdalenakron.com

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