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CHANGE THEORIES
By / MahmoudShaqria
‫شقريه‬‫محمد‬ ‫محمود‬
Objectives
Define change.
Define change agent.
List characteristics of effective change agent.
List reasons of change.
List target of change.
Identify types of change.
List characteristics of change process.
• Discuss change theories :
 Traditional change theories
 Emerging Theories of Change
• Resistance to change
 definition
 Causes of Resistance to Change
 Strategies to Overcome Resistance to Change
 Change responses
 References
 Moving from a known to unknown.
 Is an alternation haphazard or planned to make
something different.
 making something different from what it was
Definition of Change Agent:
 Is a person skilled in the theory and
implementation of planned change
Definition of Change
 Display leadership.
 Trusted by others.
 Empower others.
 Manage conflict.
 Understand change process.
Effective change agent characteristics in the
change
 Reasons for Change:
 Change occurs because of an intended effort by a
change agent to deliberately move the system.
 Change in order to solve a problem.
 Change to make work procedures more efficient.
Targets of change:
 Change of knowledge.
 Change of attitude.
 Change of behavior.
Types of Change
(1) Planned Change (leading):
 Is a change that results from a well-thought out and
deliberate effort to make something happen.
(2) Unplanned Change (by drift):
 Is a change that unplanned and occurs as a result of an
imbalance in the system.
Characteristics of Change Process:
 Is a natural social process.
 Involves individuals, groups, organizations and society.
 Is constant and accelerates at various rates
 Is inevitable and unpredictable.
 Varies from high complexity to low complexity
CHANGE THEORIES
A) Traditional change theories:
Lewin’s force-filed Change Model theory (1951).
Lippitt's phase model theory (1958).
Havelock`s model theory(1973)
Rogers`s theory (1995).
B) Emerging Theories of Change:
Chaos Theory
Theory Of Learning Organization
Traditional change theories
1- Lewin’s force-filed Change Model theory (1951):
 Lewin provides a social-psychological view of the change process.
 He sees behavior as a dynamic balance of forces working in opposing
directions.
 Driving forces vs. Restraining forces.
 Status quo level is the person balanced state or state of equilibrium
between two forces. Process of change (phases)
 Lewin’s theory Three-Step Change Model:
• Unfreezing
• Moving
• Refreezing
2-Lippitt`s phase model theory (1958):
 This theory extended Lewin's theory, focused more on what
the change agent must do than on the evolution of change
itself:
1-Diagnose the problem
2-Assessment of the change agent`s motivation and
resources
3. Selecting progressive change objective: Develop the
action plan
4-Choosing appropriate role of the change agent
5-Maintenance of the change .
6-Termination of the helping relationship
3-Havelock`s model theory (1973):
 This theory is also modification of Lewin’s theory; Havelock
describes an active change agent as one who uses a
participative approach.
 Six steps:
1. Building a relationship.
2. Diagnosis the problem.
3. Acquiring the relevant resources.
4. Choosing the solution.
5. Gaining acceptance.
6. Stabilization and self-renewal.
4-Roger's planned change (1995):
 Roger identified five phases to the adoption of change:
1. Knowledge: Establish the person's awareness about the
need for change.
2. Persuasion: a favorable or unfavorable attitude toward the
change forms.
3 -Decision Evaluation: activities lead to a decision to
adopt or reject the change.
4 -Implementation: the change is put to use.
5 -Conformation and Adoption: accept new status
Emerging Theories of Change
1-Chaos theory(Chaos theory(McDaniel’s (1996)):
 Margaret Wheatley, 1992 Look at an organization as a
living organism
 Learn management from natural systems
 Basic Premise : Self-organization
Chaos Theory Principles:
• Information access
• Relationships
• Self-reference (The organizations core identity or purpose)
Chaos Theory Assessment:
• Goes against many traditional beliefs about role of managers
• Requires educated, involved employees
• Requires change in communication methods
• Clear vision/joint purpose is crucial
2. Theory of learning(Peter Senge (1990):
 Organization Emphasize that the core of the learning
organizations based on five "learning disciplines" lifelong
programs of study and practice
1- Personal Mastery:
 Learning to expand our personal capacity to create the
results we most desire.
2- Mental Models:
 Reflecting on, continually clarifying, and improving our
internal pictures of the world.
3- Shared Vision:
 Building a sense of commitment in a group by developing
shared images of the future we seek to create.
4-Team Learning:
 Encouraging conversational and collective thinking skills.
5 -System Thinking:
A way of thinking about and understanding the forces and
interrelationships that shapes the behavior of systems.
Resistance to change
 Efforts by employees to block the intended change.
 Causes of resistance:
 Lack of trust.
 Perception that change is not necessary.
 Relatively high cost.
 Fear of personal failure.
 Threats to values and ideas.
Overcoming resistance:
 Communication and education
 Participation and involvement
 Facilitation
 Negotiation and agreement
 Cooptation and manipulation
 Power or coercive approach
Change Responses
(1) Human Side of Change:
 Resistance
 Innovators thrive on change.
 Early adopters
 Early majority
 Late majority
 Laggards
(2) Systems and Technologic Side of Change:
 Emerge : as a signs of more less efficiency.
 Initial response of confusion.
 Periods of adaptation.
References
 Esstenials of Nursing Leadership & Management Patricia Kelly,2010 Second Edition
CHAPTER 6 Change, Innovation, and Conflict 152-158
 Leadership and Management Skills for Long-Term Care-Springer Publishing Company
(2008) page 92-105
 Sullivan & Decker, 2005, p. 217
 Marquis and Huston BL. CJ. (2006): Leadership roles and management function, 5th
ed., California State University, Chico California, P 71; P. 182.
 Marquis and Huston BL. CJ. (1998): Management decision making for nurses, 3rd ed.,
California State University, Chico California.
 Wise PY. (2007): Learning and management in nursing, 4th ed.,, Texas Tech University
health services center Lubbock, Texas.
 https://www.prochange.com
Change theories

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Change theories

  • 1. CHANGE THEORIES By / MahmoudShaqria ‫شقريه‬‫محمد‬ ‫محمود‬
  • 2. Objectives Define change. Define change agent. List characteristics of effective change agent. List reasons of change. List target of change. Identify types of change. List characteristics of change process.
  • 3. • Discuss change theories :  Traditional change theories  Emerging Theories of Change • Resistance to change  definition  Causes of Resistance to Change  Strategies to Overcome Resistance to Change
  • 5.  Moving from a known to unknown.  Is an alternation haphazard or planned to make something different.  making something different from what it was Definition of Change Agent:  Is a person skilled in the theory and implementation of planned change Definition of Change
  • 6.  Display leadership.  Trusted by others.  Empower others.  Manage conflict.  Understand change process. Effective change agent characteristics in the change
  • 7.  Reasons for Change:  Change occurs because of an intended effort by a change agent to deliberately move the system.  Change in order to solve a problem.  Change to make work procedures more efficient.
  • 8. Targets of change:  Change of knowledge.  Change of attitude.  Change of behavior.
  • 9. Types of Change (1) Planned Change (leading):  Is a change that results from a well-thought out and deliberate effort to make something happen. (2) Unplanned Change (by drift):  Is a change that unplanned and occurs as a result of an imbalance in the system.
  • 10.
  • 11. Characteristics of Change Process:  Is a natural social process.  Involves individuals, groups, organizations and society.  Is constant and accelerates at various rates  Is inevitable and unpredictable.  Varies from high complexity to low complexity
  • 12. CHANGE THEORIES A) Traditional change theories: Lewin’s force-filed Change Model theory (1951). Lippitt's phase model theory (1958). Havelock`s model theory(1973) Rogers`s theory (1995). B) Emerging Theories of Change: Chaos Theory Theory Of Learning Organization
  • 14.
  • 15. 1- Lewin’s force-filed Change Model theory (1951):  Lewin provides a social-psychological view of the change process.  He sees behavior as a dynamic balance of forces working in opposing directions.  Driving forces vs. Restraining forces.  Status quo level is the person balanced state or state of equilibrium between two forces. Process of change (phases)
  • 16.  Lewin’s theory Three-Step Change Model: • Unfreezing • Moving • Refreezing
  • 17.
  • 18. 2-Lippitt`s phase model theory (1958):  This theory extended Lewin's theory, focused more on what the change agent must do than on the evolution of change itself: 1-Diagnose the problem 2-Assessment of the change agent`s motivation and resources
  • 19. 3. Selecting progressive change objective: Develop the action plan 4-Choosing appropriate role of the change agent 5-Maintenance of the change . 6-Termination of the helping relationship
  • 20. 3-Havelock`s model theory (1973):  This theory is also modification of Lewin’s theory; Havelock describes an active change agent as one who uses a participative approach.  Six steps: 1. Building a relationship. 2. Diagnosis the problem. 3. Acquiring the relevant resources. 4. Choosing the solution. 5. Gaining acceptance. 6. Stabilization and self-renewal.
  • 21. 4-Roger's planned change (1995):  Roger identified five phases to the adoption of change: 1. Knowledge: Establish the person's awareness about the need for change. 2. Persuasion: a favorable or unfavorable attitude toward the change forms.
  • 22. 3 -Decision Evaluation: activities lead to a decision to adopt or reject the change. 4 -Implementation: the change is put to use. 5 -Conformation and Adoption: accept new status
  • 24. 1-Chaos theory(Chaos theory(McDaniel’s (1996)):  Margaret Wheatley, 1992 Look at an organization as a living organism  Learn management from natural systems  Basic Premise : Self-organization
  • 25. Chaos Theory Principles: • Information access • Relationships • Self-reference (The organizations core identity or purpose)
  • 26. Chaos Theory Assessment: • Goes against many traditional beliefs about role of managers • Requires educated, involved employees • Requires change in communication methods • Clear vision/joint purpose is crucial
  • 27. 2. Theory of learning(Peter Senge (1990):  Organization Emphasize that the core of the learning organizations based on five "learning disciplines" lifelong programs of study and practice 1- Personal Mastery:  Learning to expand our personal capacity to create the results we most desire.
  • 28. 2- Mental Models:  Reflecting on, continually clarifying, and improving our internal pictures of the world. 3- Shared Vision:  Building a sense of commitment in a group by developing shared images of the future we seek to create.
  • 29. 4-Team Learning:  Encouraging conversational and collective thinking skills. 5 -System Thinking: A way of thinking about and understanding the forces and interrelationships that shapes the behavior of systems.
  • 30. Resistance to change  Efforts by employees to block the intended change.  Causes of resistance:  Lack of trust.  Perception that change is not necessary.  Relatively high cost.  Fear of personal failure.  Threats to values and ideas.
  • 31. Overcoming resistance:  Communication and education  Participation and involvement  Facilitation  Negotiation and agreement  Cooptation and manipulation  Power or coercive approach
  • 32.
  • 33.
  • 34. Change Responses (1) Human Side of Change:  Resistance  Innovators thrive on change.  Early adopters  Early majority  Late majority  Laggards
  • 35. (2) Systems and Technologic Side of Change:  Emerge : as a signs of more less efficiency.  Initial response of confusion.  Periods of adaptation.
  • 36. References  Esstenials of Nursing Leadership & Management Patricia Kelly,2010 Second Edition CHAPTER 6 Change, Innovation, and Conflict 152-158  Leadership and Management Skills for Long-Term Care-Springer Publishing Company (2008) page 92-105  Sullivan & Decker, 2005, p. 217  Marquis and Huston BL. CJ. (2006): Leadership roles and management function, 5th ed., California State University, Chico California, P 71; P. 182.  Marquis and Huston BL. CJ. (1998): Management decision making for nurses, 3rd ed., California State University, Chico California.  Wise PY. (2007): Learning and management in nursing, 4th ed.,, Texas Tech University health services center Lubbock, Texas.  https://www.prochange.com