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Health literacy for all-- an investigation into 
consortia and partnership amongst libraries 
to promote health care information in India 
Maitrayee Ghosh 
79th IFLA general conference and assembly, Singapore
Defining Health literacy 
A working definition of health information literary is 
"the set of abilities needed to: recognize a health 
information need; identify information sources and 
use them to retrieve relevant information; assess 
the quality of the information and its applicability to 
a specific situation; analyse, understand, and use 
the information to make good health decisions" (MLA 
Net, 2003) 
Current research suggests public health in India may be 
better improved by reducing illiteracy rather than raising 
average income.(source: Social science and medicine) 
79th IFLA general conference and assembly, Singapore
Information literacy is… 
“knowing when and why 
you need information, 
where to find it, and how 
to evaluate, use and 
communicate it in an 
ethical manner”. 
79th IFLA general conference and assembly, Singapore
Consumer health information (CHI) means information on health 
and medical topics provided in response to requests from the general 
public, including patients and their families… information on the 
symptoms, diagnosis and treatment of disease, health promotion, 
preventive medicine, the determinants of health and accessing the 
health care system. 
‘Information Therapy’ refers to prescription-strength information, 
tailor to the patient’s need. It can be clinician prescribed or system 
prescribed to help the patient make better decision. ”Information 
Therapy increases the patient’s ownership and helps the patient to 
explore alternatives by empowering them to choose appropriate care 
and set realistic goals. The doctor-patient relationship becomes more 
open & partnership based and shared decision-making can be 
achieved” (Malpani,2011)
HEALTH INFORMATICS- MULTIDISCIPLINARY IN NATURE 
Statistical 
analysis 
Informatio 
n Science 
Compute 
r Science 
Medicine 
Biology 
Psycholo 
gy 
‘Health Grid’ is an environment that allows sharing of online 
resources-- the heterogeneous & dispersed health data can be 
accessed by users as per their level of authorization. Information 
security and management of private data represent some of the 
biggest obstacles to adoption of grid technology. CDAC, India is 
working in this area & Corporate sector hospitals have managed 
their operations through these state-of–the- -art tools.
Recommendation of National Knowledge Commission 
and Health informatics projects in India 
 Initiate Indian Health Information Development (I-HIND) web 
based network connecting all health care establishment in 
private and public sector. 
 Develop national standard for clinical terminology and health 
Informatics 
 Create a common electronic health record 
 Create appropriate policy framework to protect health data of 
citizens and institutional framework for implementation. 
Medical College hospital computerization 
Digitization of health directories 
Establishment of Health management Information System 
Digital programmable hearing aid
Three Level Health Care system in 
India 
• Public Health Centres 
• Village Hospitals 
• Districts Health centres 
Tertiary 
• Nursing homes/private hospitals 
• Corporate hospitals
Public Library System in India 
State Central Libraries 28 
Divisional and District 451 
Sub-divisional / Taluka 
Tehsil Libraries 
501 
Town & Rural Lib 30134 
Nehru Yuvak Kendras 272 
Jawahar Bal Bhavans 49 
Others 128 
Total 31563 
The public libraries must take interest 
in customizing information for 
unprivileged community interested in 
quality health information. Additionally 
they will: 
•Promote the principle of free, open 
access to health information 
•Support and encourage the provision 
of high quality services to users . 
•Act as a forum and focus for the 
dissemination of research in health 
information. 
•Provide support and training 
opportunities to local community
PROJECTS AND INITIATIVES TO BRIDGE HEALTH CARE DIVIDE 
Health care 
initiatives in 
India 
Reference library in Health 
care-HELP 
Village Resource 
Centre 
Health Science Library 
and Information Network 
National Rural Health 
Mission 2005-2012 
Integrated Hospital 
Information System I-HIND 
Tele Doc Project in 
Haryana 
India pilot project 
PRAGATI project 
Knowledge enabled 
Cancer-Net Kerala 
Indian Association for 
Medical Informatics 
(IAMI) 
ICMR e-consortia 
IT for health in India 
(ITIH), NHIC, SHIC 
HEALTHSAT, CGHS 
Mother & Child Tracking 
system(MCTS)
Projects and Initiatives by CDAC 
Hospital Information System-efficient and 
effective management of hospital activities 
(‘E-Sushrut’) 
Decision Support System(‘Ayusoft’- decision 
support for Ayurveda) 
Medical Informatics Standards 
Health Grids 
Tele Medicine (Mercury, ‘Sanjeevani’) 
Digital Programable hearing aid
Health information dissemination and emerging roles for librarians 
Public 
Librarian 
Health 
Information 
Academic 
Librarian 
Medical 
Librarian 
Patient 
Information 
Centre 
Librarian
HELP Library: Health Care Information delivery in 
Mumbai
Observation and Recommendations 
In India Social conditions are the major influences of 
health and illness; although there are centre of 
excellence in health care delivery but inadequate to 
meet health care demand. The emergence of food and 
water borne diseases in addition to HIV/AIDS created 
special need for people in health care Information, as 
awareness could improve the dialogue between 
patient and health care professional which might bring 
better treatment. 
There are three type of Health Literacy: Functional, 
Interactive and critical. Librarians’ role in functional 
and interactive health literacy may include traditional 
jobs viz. selector/aggregator and less traditional jobs 
are Referral, broker, advocate, IT consultant etc.
Health librarians have the potential to put 
knowledge management into practice, exchange 
expertise and collaborate with health Agencies. 
Develop online health communities and AIIMS like 
Institutes will be the priority for India. 
Collaborative dialogue to generate deeper 
collective awareness and community driven action. 
Consortia among multi-type organizations can be 
established viz. public libraries/information centres, 
voluntary health organizations, NGO’s and 
potential health information providers for 
successful collaboration and to reach a very broad 
public through new technologies. 
Closer relationship between health librarian and 
Social workers/NGOs is essential. 
Wellness program for lifestyle diseases and use of 
satellite based TV Channel to enhance health 
literacy.
Concluding remarks: 
‘Health Literacy’ as a major health investment and 
health development strategy needs long term 
commitment, strong partnerships and powerful 
spokespersons. There is a growing movement within 
India to establish health grid that connects medical 
institutions and practitioners throughout the country. 
This would allow super specialists to exchange case 
studies, compare experiences, and organize virtual 
conferences to discuss critical disease patterns and 
provide treatment. Distance education through virtual 
class room mode to fulfill patients’ information need 
and provide access to digital repository of health 
resources will be appropriate to overcome this crisis.
Thank You!

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Health literacy in India

  • 1. Health literacy for all-- an investigation into consortia and partnership amongst libraries to promote health care information in India Maitrayee Ghosh 79th IFLA general conference and assembly, Singapore
  • 2. Defining Health literacy A working definition of health information literary is "the set of abilities needed to: recognize a health information need; identify information sources and use them to retrieve relevant information; assess the quality of the information and its applicability to a specific situation; analyse, understand, and use the information to make good health decisions" (MLA Net, 2003) Current research suggests public health in India may be better improved by reducing illiteracy rather than raising average income.(source: Social science and medicine) 79th IFLA general conference and assembly, Singapore
  • 3. Information literacy is… “knowing when and why you need information, where to find it, and how to evaluate, use and communicate it in an ethical manner”. 79th IFLA general conference and assembly, Singapore
  • 4. Consumer health information (CHI) means information on health and medical topics provided in response to requests from the general public, including patients and their families… information on the symptoms, diagnosis and treatment of disease, health promotion, preventive medicine, the determinants of health and accessing the health care system. ‘Information Therapy’ refers to prescription-strength information, tailor to the patient’s need. It can be clinician prescribed or system prescribed to help the patient make better decision. ”Information Therapy increases the patient’s ownership and helps the patient to explore alternatives by empowering them to choose appropriate care and set realistic goals. The doctor-patient relationship becomes more open & partnership based and shared decision-making can be achieved” (Malpani,2011)
  • 5. HEALTH INFORMATICS- MULTIDISCIPLINARY IN NATURE Statistical analysis Informatio n Science Compute r Science Medicine Biology Psycholo gy ‘Health Grid’ is an environment that allows sharing of online resources-- the heterogeneous & dispersed health data can be accessed by users as per their level of authorization. Information security and management of private data represent some of the biggest obstacles to adoption of grid technology. CDAC, India is working in this area & Corporate sector hospitals have managed their operations through these state-of–the- -art tools.
  • 6. Recommendation of National Knowledge Commission and Health informatics projects in India  Initiate Indian Health Information Development (I-HIND) web based network connecting all health care establishment in private and public sector.  Develop national standard for clinical terminology and health Informatics  Create a common electronic health record  Create appropriate policy framework to protect health data of citizens and institutional framework for implementation. Medical College hospital computerization Digitization of health directories Establishment of Health management Information System Digital programmable hearing aid
  • 7. Three Level Health Care system in India • Public Health Centres • Village Hospitals • Districts Health centres Tertiary • Nursing homes/private hospitals • Corporate hospitals
  • 8. Public Library System in India State Central Libraries 28 Divisional and District 451 Sub-divisional / Taluka Tehsil Libraries 501 Town & Rural Lib 30134 Nehru Yuvak Kendras 272 Jawahar Bal Bhavans 49 Others 128 Total 31563 The public libraries must take interest in customizing information for unprivileged community interested in quality health information. Additionally they will: •Promote the principle of free, open access to health information •Support and encourage the provision of high quality services to users . •Act as a forum and focus for the dissemination of research in health information. •Provide support and training opportunities to local community
  • 9. PROJECTS AND INITIATIVES TO BRIDGE HEALTH CARE DIVIDE Health care initiatives in India Reference library in Health care-HELP Village Resource Centre Health Science Library and Information Network National Rural Health Mission 2005-2012 Integrated Hospital Information System I-HIND Tele Doc Project in Haryana India pilot project PRAGATI project Knowledge enabled Cancer-Net Kerala Indian Association for Medical Informatics (IAMI) ICMR e-consortia IT for health in India (ITIH), NHIC, SHIC HEALTHSAT, CGHS Mother & Child Tracking system(MCTS)
  • 10. Projects and Initiatives by CDAC Hospital Information System-efficient and effective management of hospital activities (‘E-Sushrut’) Decision Support System(‘Ayusoft’- decision support for Ayurveda) Medical Informatics Standards Health Grids Tele Medicine (Mercury, ‘Sanjeevani’) Digital Programable hearing aid
  • 11. Health information dissemination and emerging roles for librarians Public Librarian Health Information Academic Librarian Medical Librarian Patient Information Centre Librarian
  • 12. HELP Library: Health Care Information delivery in Mumbai
  • 13.
  • 14. Observation and Recommendations In India Social conditions are the major influences of health and illness; although there are centre of excellence in health care delivery but inadequate to meet health care demand. The emergence of food and water borne diseases in addition to HIV/AIDS created special need for people in health care Information, as awareness could improve the dialogue between patient and health care professional which might bring better treatment. There are three type of Health Literacy: Functional, Interactive and critical. Librarians’ role in functional and interactive health literacy may include traditional jobs viz. selector/aggregator and less traditional jobs are Referral, broker, advocate, IT consultant etc.
  • 15. Health librarians have the potential to put knowledge management into practice, exchange expertise and collaborate with health Agencies. Develop online health communities and AIIMS like Institutes will be the priority for India. Collaborative dialogue to generate deeper collective awareness and community driven action. Consortia among multi-type organizations can be established viz. public libraries/information centres, voluntary health organizations, NGO’s and potential health information providers for successful collaboration and to reach a very broad public through new technologies. Closer relationship between health librarian and Social workers/NGOs is essential. Wellness program for lifestyle diseases and use of satellite based TV Channel to enhance health literacy.
  • 16. Concluding remarks: ‘Health Literacy’ as a major health investment and health development strategy needs long term commitment, strong partnerships and powerful spokespersons. There is a growing movement within India to establish health grid that connects medical institutions and practitioners throughout the country. This would allow super specialists to exchange case studies, compare experiences, and organize virtual conferences to discuss critical disease patterns and provide treatment. Distance education through virtual class room mode to fulfill patients’ information need and provide access to digital repository of health resources will be appropriate to overcome this crisis.