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Department of Posts  Presentation to Unions Dak Bhavan 23 rd   November 2010
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],IT Modernization Project- Phase-2 helps ,[object Object],[object Object],[object Object],[object Object],[object Object],IT Modernization Project- Phase-2 aligns with and delivers to Vision of Department of Posts  ,[object Object]
IT Modernization Project- Phase-2:  automation and improvement  The programme looks at the automation and improvement of postal and Government services through the re-engineering and build of operations and systems.
India Post 2012 Programme is structured into 2 tracks Track 1: Blueprint Track 2: Implementation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Month 1 to Month 12 Month 9 to Month 45 IT Consultant role ,[object Object]
Field Study Site Visits Secondary Research - Private Secondary Research - Posts India Post 2012 deliverables in Track 1 and where we are today Inception Report CCEA’s Approval obtained  To-Be Processes and Technology Design Detailed Project Report Gather Facts* Detailed Future Solution Design Current State Assessment Report Conceptualisation Report  Benchmarking Report Feasibility Reports – Banking, ERP & AFS Assess Current State  Approval and RFPs Technology, Change Management & Implementation Plans * Fact-finding was conducted with support from the Circles Request for Proposals In progress
Post Offices to be computerised: The IT project would also account for the computerisation and networking of Mail offices, RMS sorting offices, Postal Stores Depots, Circle Stamps Depots and other Administrative, Operative & Accounts Offices *As on 01.04.2010 #  Activity under progress Post Office Total Number* Offices Computerised* Offices not yet Computerised* Double Handed POs Left over from EFC-I 2,223 # Single handed Pos 11,497 554 10,943 Extra Departmental Post Offices 1,29,497 -- 1,29,497
IT Modernization Project- Phase-2 Project Approval Steering Committee  ,[object Object],[object Object],Approval of CCEA obtained on:
Overview of the Solution *Information & Communication Technology Customer Interaction Channels Setting up IT Infrastructure – Data Centre / Connectivity MIS Reporting / Business Intelligence / IT Security India Post Data Warehouse
Rural ICT Solution Devices Rural ICT Solution Overview Net Book Handheld Computers Thermal Printer Biometric Scanner 2D Imager Smartcard / Mag Stripe Reader and Writer Mobile Phone
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Postal  Banking Money Order Transfer Technology Enabled India Post The project allows India Post to achieve the outcome of extended and efficient services to the citizens  Mail  Operations Retail Applications Rural Life Insurance Paying Social Security Schemes
[object Object],[object Object],[object Object],Infrastructure India Post 2012 solution improves India Post services by leveraging on a robust IT infrastructure  ,[object Object],[object Object],[object Object],[object Object],[object Object],Applications ,[object Object],[object Object],Rural ICT  ,[object Object],[object Object],[object Object],Change Management
8 DoP 2012 Estimated Costs FY10-FY12 (Sept) Rs Cr Recommended  by EFC Applications 1,877.2 Rural ICT PM &CM Infrastructure ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],The Programme is estimated to cost Rs 1,877.2 Cr and to be rolled out in the financial years 2010-11, 2011-12, 2012-13 ,[object Object],[object Object],[object Object],[object Object]
India Post 2012 tentative timelines Data Centre Rural Apps Postal, Enterprise Enablers Postal Life Insurance Advanced Mail & tracking capabilities Banking Change Management Training Rural ICT Hardware (Final Roll Out) Disaster Recovery Rural Connectivity Network Connectivity Hardware supply to Post Offices Pilot  Roll Out Phase-I Final Roll Out Pilot  Roll Out Final  Pilot  Roll Out Phase-I Roll Out Final Pilot  Roll Out Phase -I Pilot Roll Out Phase-I Roll Out Final Select Vendor Select Vendor Select Vendor Select Vendor Select Vendor
Physical Enablements to be achieved: * Subject to vendor selection, award dates and ability to meet the timelines Project Timeline* Physical Enablements End of Year 2010-2011 (March 2011) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Mid of Year 2011-2012 (September 2011) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],End of Year 2011-2012 (March 2012) ,[object Object],[object Object],[object Object],[object Object],End of project (Year 2012-2013) (September 2012) ,[object Object],[object Object],[object Object]
RFPs in Progress: # RFP Description Issuance Type RFP# 1 Rural ICT – SI RFP RFP# 2 Rural ICT – Hardware EOI+RFP RFP# 3 Main SI (except CBS/PLI) EOI+RFP RFP# 4 CBS/PLI SI RFP RFP# 5 Data Centre RFP RFP# 6 Network Integrator RFP RFP# 7 Hardware RFP RFP# 8 Change Management RFP
Project Management- Challenges… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
A holistic change management approach will be used to  communicate, educate and manage the change
Implementation issues ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Role of Field Officers for the Project: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Thank You Confidential to DoP. For Internal Discussion Only.

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India Post 2012 Programme Automation and Improvement

  • 1. Department of Posts Presentation to Unions Dak Bhavan 23 rd November 2010
  • 2.
  • 3. IT Modernization Project- Phase-2: automation and improvement The programme looks at the automation and improvement of postal and Government services through the re-engineering and build of operations and systems.
  • 4.
  • 5. Field Study Site Visits Secondary Research - Private Secondary Research - Posts India Post 2012 deliverables in Track 1 and where we are today Inception Report CCEA’s Approval obtained To-Be Processes and Technology Design Detailed Project Report Gather Facts* Detailed Future Solution Design Current State Assessment Report Conceptualisation Report Benchmarking Report Feasibility Reports – Banking, ERP & AFS Assess Current State Approval and RFPs Technology, Change Management & Implementation Plans * Fact-finding was conducted with support from the Circles Request for Proposals In progress
  • 6. Post Offices to be computerised: The IT project would also account for the computerisation and networking of Mail offices, RMS sorting offices, Postal Stores Depots, Circle Stamps Depots and other Administrative, Operative & Accounts Offices *As on 01.04.2010 # Activity under progress Post Office Total Number* Offices Computerised* Offices not yet Computerised* Double Handed POs Left over from EFC-I 2,223 # Single handed Pos 11,497 554 10,943 Extra Departmental Post Offices 1,29,497 -- 1,29,497
  • 7.
  • 8. Overview of the Solution *Information & Communication Technology Customer Interaction Channels Setting up IT Infrastructure – Data Centre / Connectivity MIS Reporting / Business Intelligence / IT Security India Post Data Warehouse
  • 9. Rural ICT Solution Devices Rural ICT Solution Overview Net Book Handheld Computers Thermal Printer Biometric Scanner 2D Imager Smartcard / Mag Stripe Reader and Writer Mobile Phone
  • 10.
  • 11.
  • 12.
  • 13. India Post 2012 tentative timelines Data Centre Rural Apps Postal, Enterprise Enablers Postal Life Insurance Advanced Mail & tracking capabilities Banking Change Management Training Rural ICT Hardware (Final Roll Out) Disaster Recovery Rural Connectivity Network Connectivity Hardware supply to Post Offices Pilot Roll Out Phase-I Final Roll Out Pilot Roll Out Final Pilot Roll Out Phase-I Roll Out Final Pilot Roll Out Phase -I Pilot Roll Out Phase-I Roll Out Final Select Vendor Select Vendor Select Vendor Select Vendor Select Vendor
  • 14.
  • 15. RFPs in Progress: # RFP Description Issuance Type RFP# 1 Rural ICT – SI RFP RFP# 2 Rural ICT – Hardware EOI+RFP RFP# 3 Main SI (except CBS/PLI) EOI+RFP RFP# 4 CBS/PLI SI RFP RFP# 5 Data Centre RFP RFP# 6 Network Integrator RFP RFP# 7 Hardware RFP RFP# 8 Change Management RFP
  • 16.
  • 17. A holistic change management approach will be used to communicate, educate and manage the change
  • 18.
  • 19.
  • 20. Thank You Confidential to DoP. For Internal Discussion Only.