The similarities between an airport and a hospital.

1. ST. JOSEPH COMMUNITY HOSPITAL
OF WEST BEND
MDST 1 Presentation
Facility Advisory Group
Concept Review
November 5, 2002

2. St. Joseph’s Reiling Terminal
Arrivals/Departures Arrivals/Departures
Outpatient Infusion/Intervention Clinical Decision Unit
Outpatient Diagnostics Public/Visitors
ED Walk-In PAT
Express Admission/Direct Admit Day of Surgery

3. Air Traffic Control: Flight Management
Global Positioning
• Central Scheduling
• Insurance Verification
• Bed Control
• Staffing Coordination
• Transition Management
• Patient Tracking
• TeleNursing
• MD Referral

4. Air Traffic Control – The Radar Screen

5. Ground Control: Access/Assist
• Wayfinding
• Security
• Mobility Assist
• Valet
• Early Warning

6. Gate Information: Concierge
• Greeting
• Wayfinding
• Information
• Pre-Reg Confirmation
• Dispatch

7. Maximizing the Terminal’s Resources
Staff/Patient
Invasive Transitional Emergent
PreOp/L2 Intake Testing CDU
Rapid Admission Urgent
OP Infusion Acute
Public

8. How iHealth Exchange Works
City/County
Airport Authorities
Airlines
Hospitals/Clinics, etc.
Data Management & Control US Healthcare Marketplace
HCFA
CMS
ACA
ACO
Pilots Technology Providers
(Software, Hardware, etc.

9. In-Flight Service
• Minor Invasive
• Echo/US/EKG
• Lab
• Phlebotomy
• Wound Care
• PCXR
• Persantine Stress Test

10. Rapid Deployment
• CT
• MRI
• OR
DI
CT
NM
• MRI
GI
• OR
• NM
• DI
• GI

11. St. Joseph’s Reiling Terminal
Arrivals/Departures Arrivals/Departures
Outpatient Infusion/Intervention Clinical Decision Unit
Outpatient Diagnostics Public/Visitors
ED Walk-In PAT
Express Admission/Direct Admit Day of Surgery

12. Maximizing the Terminal’s Resources
Staff/Patient
Invasive Transitional Emergent
Public

15. Air Traffic Control – The Radar Screen

16. Process Led Design™:
Sustainable Facility Solutions
Clinical
Emergency Expansion Critical
Decision
Department Zone Care
Unit
Invasive Expansion Patient
Biometrics
Services Zone Intake
Support Expansion
Therapies Diagnostics
Services Zone
Ground Floor