Applying NEASC Best Practices to Ensure the Quality of Online Programs

BRANDEIS UNIVERSITY DIVISION OF GRADUATE PROFESSIONAL STUDIES (GPS) RABB SCHOOL OF CONTINUING STUDIES Applying NEASC Best Practices to Ensure the Quality of Online Programs Anne Marando Instructor; Coordinator of Distance Learning and Outcomes Assessment March 12, 2008

[object Object],[object Object],[object Object],[object Object],[object Object],Agenda

[object Object],[object Object],[object Object],Context

Brandeis University Rabb School ,[object Object],[object Object]

Graduate Professional Studies (GPS) ,[object Object],[object Object],[object Object],[object Object]

GPS Courses ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

GPS Instructors and Students ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],Components – NEASC Best Practices

Overview of the Best Practices ,[object Object],[object Object],[object Object],[object Object],[object Object]

Five Components ,[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],Cycle of Improvement

Cycle of Improvement Initiatives ,[object Object],[object Object],[object Object],[object Object],NEASC Best Practices: Component Number (5) and Paragraph (e)

Applying the Best Practices ,[object Object],[object Object]

Cycle of Improvement Feedback Course Outcomes Syllabus Template Weekly Outcomes Assessments Student Work Program Outcomes Program Assessment Course Standards

Walking through the Cycle ,[object Object],Program Outcomes 1a. In its content, purposes, and organization, the program is consistent with the institution’s role and mission. Feedback Course Outcomes Syllabus Template Weekly Outcomes Assessments Student Work Program Outcomes Program Assessment Course Standards

Walking through the Cycle ,[object Object],[object Object],[object Object],Feedback Course Outcomes Syllabus Template Weekly Outcomes Assessments Student Work Program Outcomes Program Assessment Course Standards

Timeline of Initiatives Workshops on Course Outcomes Fall 2004 Spring 2005 Review and Improvement of Course Outcomes Defined Program Outcomes Summer 2004 Workshops on Syllabus Template Fall 2005 Fall 2005 Approved Campus and DL Course Standards Workshops on Assessments Fall 2005 – Spring 2006 Spring- Summer 2006 Compilation of Student Work Successful Reaccreditation Visit Fall 2006 Fall 2007 – Spring 2008 Workshops on Continuous Improvement Program Assessments Fall 2007 – Spring 2008

Deliverables – Cycle of Improvement ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],Distance Learning Infrastructure

Distance Learning Infrastructure DL Student Orientation DL Course Delivery Standards LMS Standards and Template Instructor Services Online Student Services DL Course Oversight and Improvement Web Site Enhancements Instructor Training - LMS Instructor Training – DL Pedagogy Accessibility

Walking through the Infrastructure ,[object Object],Instructor Services 3b. The institution provides an ongoing program of appropriate technical, design, and production support for participating faculty members. DL Student Orientation DL Course Delivery Standards LMS Standards and Template Instructor Services Online Student Services DL Course Oversight and Improvement Web Site Enhancements Instructor Training - LMS Instructor Training – DL Pedagogy Accessibility

Walking through the Infrastructure ,[object Object],Instructor Training – DL Pedagogy 3d. The institution provides to those responsible for working directly with students the orientation and training to help them become proficient in the uses of the technologies for these purposes, including strategies for effective interaction. DL Student Orientation DL Course Delivery Standards LMS Standards and Template Instructor Services Online Student Services DL Course Oversight and Improvement Web Site Enhancements Instructor Training - LMS Instructor Training – DL Pedagogy Accessibility

Walking through the Infrastructure ,[object Object],Instructor Training – LMS 3c. The institution provides to those responsible for program development the orientation and training to help them become proficient in the uses of the program’s technologies, including potential changes in course design and management. DL Student Orientation DL Course Delivery Standards LMS Standards and Template Instructor Services Online Student Services DL Course Oversight and Improvement Web Site Enhancements Instructor Training - LMS Instructor Training – DL Pedagogy Accessibility

Walking through the Infrastructure ,[object Object],Accessibility 1j. The institution seeks to understand the legal and regulatory requirements of the jurisdictions in which it operates, e.g., requirements for service to those with disabilities. DL Student Orientation DL Course Delivery Standards LMS Standards and Template Instructor Services Online Student Services DL Course Oversight and Improvement Web Site Enhancements Instructor Training - LMS Instructor Training – DL Pedagogy Accessibility

Walking through the Infrastructure ,[object Object],DL Student Orientation 4c. The institution recognizes that appropriate services must be available for students of electronically offered programs, using the working assumption that these students will not be physically present on campus. DL Student Orientation DL Course Delivery Standards LMS Standards and Template Instructor Services Online Student Services DL Course Oversight and Improvement Web Site Enhancements Instructor Training - LMS Instructor Training – DL Pedagogy Accessibility

Walking through the Infrastructure ,[object Object],Online Student Services 4c. The institution recognizes that appropriate services must be available for students of electronically offered programs, using the working assumption that these students will not be physically present on campus. DL Student Orientation DL Course Delivery Standards LMS Standards and Template Instructor Services Online Student Services DL Course Oversight and Improvement Web Site Enhancements Instructor Training - LMS Instructor Training – DL Pedagogy Accessibility

Walking through the Infrastructure ,[object Object],Web Site Enhancements 4b. Prior to admitting a student to the program, the institution informs the prospective student concerning required technical access and competence, support services, independent learning expectations and challenges of online learning. DL Student Orientation DL Course Delivery Standards LMS Standards and Template Instructor Services Online Student Services DL Course Oversight and Improvement Web Site Enhancements Instructor Training - LMS Instructor Training – DL Pedagogy Accessibility

Walking through the Infrastructure ,[object Object],DL Course Oversight and Improvement 1e. The oversight of electronically offered programs includes the capability to assure that courses meet standards to provide consistent quality. DL Student Orientation DL Course Delivery Standards LMS Standards and Template Instructor Services Online Student Services DL Course Oversight and Improvement Web Site Enhancements Instructor Training - LMS Instructor Training – DL Pedagogy Accessibility

Deliverables – DL Infrastructure ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],Conclusions and Next Steps

Distance Learning Infrastructure ,[object Object]

Conclusions ,[object Object],[object Object],[object Object],[object Object]

Conclusions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Looking to the Future ,[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],Thank You

Applying NEASC Best Practices to Ensure the Quality of Online Programs

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Applying NEASC Best Practices to Ensure the Quality of Online Programs