Marcelo Udo, MSc, CSSBB

Brazil, SP Brazil

BPM Expert & Six Sigma Black Belt

Mining / Metals

More than 15 years working for organizations in the field of Process Improvement During my career I have used a Toolbox fulfilled with methods, techniques, canonical processes, methodologies, and reference models. I also have used Industry Solutions such as PCF (APQC) and SCOR as business processes oriented. And as a master guide to improvements/innovations I always work in KPI & PPI definitions. All of that to improve processes, tools, and methods in accordance to the Company's Goals. About all I wrote above, I see nowadays we have a fundamental starting point that put everything that is necessary into a special toolbox. So now we can see all, since the foundation until automated ser...