1. MARCIA SANTORA
495 Dunster Drive
West Hempstead, NY 11552
(516) 382-7211
marciasantora@gmail.com
EMPLOYMENT
11/09 – current Nassau BOCES, Special Education Garden City, NY
Programmer Analyst
Train all new Operators on software. Travelto all programs to oversee
computer operations and training. Create,develop and execute
presentations for training purposes. Master new software for training
purposes. Troubleshoot computer issues. Establish, maintain and
execute procedures for reporting APPR to State Education Department
Conduct training for all operators. Part of the team that created our
current Student Management System. Maintain and troubleshoot Student
Management System. Conduct data analysis on student information.
Manage department database. Implement, train and manage APPR
software and local assessment software for district. Create and maintain
databases for state reporting purposes.
11/09-2/2011 Nassau BOCES, Special Education Garden City, NY
Principal Clerk
Intake of all Special Education applications, processing and distribution
to proper programs. Conduct reference checks & screenings for potential
new hires. Maintain clinicians’ attendance records. Conduct internal file
audits on all clinicians, host orientations for new interns and hold
monthly meetings to discuss progress. Maintain state reports such as
CPS,VADIR & DAFSA.
09/08-11/09 Freeport Union Free School District,Freeport, NY
District Clerk
Prepared and published agenda for the Board of Education meetings,
including resolutions, and distributed to the community and news media.
Attended all Board of Education meetings including special, public and
budget hearings. Maintained official records including union contracts
and coordinated district election in fulfilling legal requirements.
Attended executive sessions pertaining but not limited to matters of
personnel and collective bargaining. Maintained and annually updated
the Policy and Procedures Handbook of the Board of Education.
Provided certification of board minutes and all other pertinent
information, prepared all FOIL requests. Submitted purchase orders for
approval.
09/01-09/08: Law Office of Jonathan D. Mandell, Lynbrook, NY
Office Manager/Full Charge Bookkeeper
Created,developed, updated and maintained Microsoft Access Database,
payroll, accounts payable and receivable. Management of all employees
including staffing, annual reviews, FMLA, COBRA,Disability and
Worker’s compensation, increment recommendations and benefit
packages. Full charge of firm finances, accounts for escrow accounts and
business accounts including legal disbursements. Heavy client contact
including visiting potential clients and maintaining relationships with
existing ones.

2. Santora cont.
10/01-05/02 Lawrence Public Schools Continuing Education, Lawrence,NY –
Mommy & Me – Computer Instructor
Worked with parent and child in an interactive setting, Covered topics
such as basic computer use, internet navigation, showed how computer
can be used for educational and recreational purposes.
01/00-09/01 NewHorizons Computer Learning Center, Commack,NY –
Computer Instructor
Taught computer classes such as Word, Excel, Powerpoint, Internet
Explorer, Windows, Quark, Photoshop in a classroom setting. Traveled
to work cites to perform training.
EDUCATION
09/11-12/12 SUNY Stonybrook
Masters of Professional Studies-Concentration in Human
Resources
09/96-05/98 Metropolitan College, NYC
Bachelor Degree in Business Management
09/93-05/95 Briarcliffe College, Bethpage, NY
Associate Degree in Business Administration
AREA OF
CONCENTRATION: Andragogical Studies, Adult Leadership
SKILLS: Microsoft Office,Excel, Access,Powerpoint, Windows, Internet
Explorer, Quickbooks, Adobe, Photoshop. Familiar with Camtasia and
SoftChalk, Blackboard.
CERTIFICATIONS: Advanced Graduate Certificate in Human Resources, MOUS Certified in
Microsoft Word, Powerpoint, Windows