SlideShare une entreprise Scribd logo
1  sur  21
15 ways for positive
communication
15 principles for positive
communication
1. Other perspective
2. Every disadvantage has its advantage
3. Make it visual
4. Less is more
5. Storytelling
6. Be part of the solution, not the problem
7. Give customers multiple choices
8. Using humor
9. Positive reinforcement
10. Make it concrete
11. Let people use their imagination
12. Seize the moment
13. Before and after
14. Optimism
15. Reuse and upcycle ideas
3
?
www.7ideas.net
1. Other perspective
3
Change your viewpoint
http://www.crossindustryinnovation.com/
2. Every disadvantage has its advantage
4
Additional bike time: 3 min or 22 Kcal
Parallel road closed from 28 April. Diversion via old railway.
Ieder nadeel heb
zijn voordeel
5
A picture is worth a thousand words
http://www.visualharvesting.com/
3. Make it visual
6
Less is beautiful / Simplify
http://www.lessisbeautiful.co/
4. Less is more
7
Super-Hero-Themed Chemotherapy for children
http://www.crossindustryinnovation.com/
5. Storytelling
8
?
www.7ideas.net
?6. Be part of the solution, not the problem
8www.7ideas.net
9
?
www.7ideas.net
?7. Give customers multiple choices
9https://www.facebook.com/inspiringvisualsforinnovation/
10
?
www.7ideas.net 10www.7ideas.net
?8. Using humor
?9. Positive reinforcement
11
?
www.7ideas.net 11
reward good / healthy behavior
https://www.facebook.com/inspiringvisualsforinnovation/
12
?
www.7ideas.net
?
12
10. Make it concrete
1 car space = 10 bicycles
www.7ideas.net
13
?
www.7ideas.net
?11. Let people use their imagination
13https://www.facebook.com/inspiringvisualsforinnovation/
14
?
www.7ideas.net
?12. Seize the moment
14
Snowvertising – guerilla marketing
www.7ideas.net
15
?
www.7ideas.net
?13. Before and after
15https://www.facebook.com/inspiringvisualsforinnovation/
?14. Optimism
16
?
www.7ideas.net 16
Small actions / empower people
www.7ideas.net
17
?
www.7ideas.net
?15. Reuse and upcycle ideas
17
Cross-industry innovation
http://www.crossindustryinnovation.com/
18
?Bonus ;-)
No bicycles against the window.
But if you do it anyway, that's not so bad.
What we do?
Cross-industry innovation: workshops / search
training / keynotes
Innovative websearch / 21 ways for innovation
Marc Heleven
cross-industry innovation expert,
innovation websearcher @ www.7ideas.net
slideshare keynote author,
ideaDJ
marc@21lobsterstreet.com
cross industry innovation
what can we learn we from other sectors?
http://www.crossindustryinnovation.com/
?Our latest book
15 ways for positive communication

Contenu connexe

Plus de Marc Heleven

10 cool bridges to spark your creativity
10 cool bridges to spark your creativity10 cool bridges to spark your creativity
10 cool bridges to spark your creativityMarc Heleven
 
21 ways future of management
21 ways future of management 21 ways future of management
21 ways future of management Marc Heleven
 
Cross-industry innovation keynote ucll moving minds
Cross-industry innovation keynote ucll moving mindsCross-industry innovation keynote ucll moving minds
Cross-industry innovation keynote ucll moving mindsMarc Heleven
 
Cross industry innovatie 7 tips om te starten
Cross industry innovatie 7 tips om te startenCross industry innovatie 7 tips om te starten
Cross industry innovatie 7 tips om te startenMarc Heleven
 
21 ways for innovation. Get your own 21 ways set
21 ways for innovation. Get your own 21 ways set21 ways for innovation. Get your own 21 ways set
21 ways for innovation. Get your own 21 ways setMarc Heleven
 
100 extra images for visual brainstorming
100 extra images for visual brainstorming100 extra images for visual brainstorming
100 extra images for visual brainstormingMarc Heleven
 
15 visual tools for brainstorming
15 visual tools for brainstorming15 visual tools for brainstorming
15 visual tools for brainstormingMarc Heleven
 
15 cool ideas and designs that make me happy
15 cool ideas and designs that make me happy15 cool ideas and designs that make me happy
15 cool ideas and designs that make me happyMarc Heleven
 
The world without internet:
The world without internet:The world without internet:
The world without internet:Marc Heleven
 
17 illustrated brainstorm tips
17 illustrated brainstorm tips17 illustrated brainstorm tips
17 illustrated brainstorm tipsMarc Heleven
 
Cross industry innovation toolkit: 50 inspiring companies and industries you ...
Cross industry innovation toolkit: 50 inspiring companies and industries you ...Cross industry innovation toolkit: 50 inspiring companies and industries you ...
Cross industry innovation toolkit: 50 inspiring companies and industries you ...Marc Heleven
 
7 innovation lessons I learned from my parents
7 innovation lessons I learned from my parents7 innovation lessons I learned from my parents
7 innovation lessons I learned from my parentsMarc Heleven
 
15 impossible projects: never just say impossible to an idea.
15 impossible projects: never just say impossible to an idea.15 impossible projects: never just say impossible to an idea.
15 impossible projects: never just say impossible to an idea.Marc Heleven
 
27 creativity and innovation tools - in one-pagers!
27 creativity and innovation tools - in one-pagers!27 creativity and innovation tools - in one-pagers!
27 creativity and innovation tools - in one-pagers!Marc Heleven
 
21 illustrated ideakillers
21 illustrated ideakillers21 illustrated ideakillers
21 illustrated ideakillersMarc Heleven
 
37 ways for new product ideas
37 ways for new product ideas37 ways for new product ideas
37 ways for new product ideasMarc Heleven
 
Color your life: how to spice up your life with colors.
Color your life: how to spice up your life with colors.Color your life: how to spice up your life with colors.
Color your life: how to spice up your life with colors.Marc Heleven
 
21 ways for innovation in automotive
21 ways for innovation in automotive21 ways for innovation in automotive
21 ways for innovation in automotiveMarc Heleven
 
100 images for visual brainstorming
100 images for visual brainstorming100 images for visual brainstorming
100 images for visual brainstormingMarc Heleven
 

Plus de Marc Heleven (20)

10 cool bridges to spark your creativity
10 cool bridges to spark your creativity10 cool bridges to spark your creativity
10 cool bridges to spark your creativity
 
21 ways future of management
21 ways future of management 21 ways future of management
21 ways future of management
 
Cross-industry innovation keynote ucll moving minds
Cross-industry innovation keynote ucll moving mindsCross-industry innovation keynote ucll moving minds
Cross-industry innovation keynote ucll moving minds
 
Cross industry innovatie 7 tips om te starten
Cross industry innovatie 7 tips om te startenCross industry innovatie 7 tips om te starten
Cross industry innovatie 7 tips om te starten
 
21 ways for innovation. Get your own 21 ways set
21 ways for innovation. Get your own 21 ways set21 ways for innovation. Get your own 21 ways set
21 ways for innovation. Get your own 21 ways set
 
100 extra images for visual brainstorming
100 extra images for visual brainstorming100 extra images for visual brainstorming
100 extra images for visual brainstorming
 
15 visual tools for brainstorming
15 visual tools for brainstorming15 visual tools for brainstorming
15 visual tools for brainstorming
 
15 cool ideas and designs that make me happy
15 cool ideas and designs that make me happy15 cool ideas and designs that make me happy
15 cool ideas and designs that make me happy
 
The world without internet:
The world without internet:The world without internet:
The world without internet:
 
17 illustrated brainstorm tips
17 illustrated brainstorm tips17 illustrated brainstorm tips
17 illustrated brainstorm tips
 
Cross industry innovation toolkit: 50 inspiring companies and industries you ...
Cross industry innovation toolkit: 50 inspiring companies and industries you ...Cross industry innovation toolkit: 50 inspiring companies and industries you ...
Cross industry innovation toolkit: 50 inspiring companies and industries you ...
 
7 innovation lessons I learned from my parents
7 innovation lessons I learned from my parents7 innovation lessons I learned from my parents
7 innovation lessons I learned from my parents
 
15 impossible projects: never just say impossible to an idea.
15 impossible projects: never just say impossible to an idea.15 impossible projects: never just say impossible to an idea.
15 impossible projects: never just say impossible to an idea.
 
Less is beautiful
Less is beautifulLess is beautiful
Less is beautiful
 
27 creativity and innovation tools - in one-pagers!
27 creativity and innovation tools - in one-pagers!27 creativity and innovation tools - in one-pagers!
27 creativity and innovation tools - in one-pagers!
 
21 illustrated ideakillers
21 illustrated ideakillers21 illustrated ideakillers
21 illustrated ideakillers
 
37 ways for new product ideas
37 ways for new product ideas37 ways for new product ideas
37 ways for new product ideas
 
Color your life: how to spice up your life with colors.
Color your life: how to spice up your life with colors.Color your life: how to spice up your life with colors.
Color your life: how to spice up your life with colors.
 
21 ways for innovation in automotive
21 ways for innovation in automotive21 ways for innovation in automotive
21 ways for innovation in automotive
 
100 images for visual brainstorming
100 images for visual brainstorming100 images for visual brainstorming
100 images for visual brainstorming
 

Dernier

POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptx
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptxPOINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptx
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptxSayali Powar
 
Organic Name Reactions for the students and aspirants of Chemistry12th.pptx
Organic Name Reactions  for the students and aspirants of Chemistry12th.pptxOrganic Name Reactions  for the students and aspirants of Chemistry12th.pptx
Organic Name Reactions for the students and aspirants of Chemistry12th.pptxVS Mahajan Coaching Centre
 
Sanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdfSanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdfsanyamsingh5019
 
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111Sapana Sha
 
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...Krashi Coaching
 
Measures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeMeasures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeThiyagu K
 
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptxSOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptxiammrhaywood
 
The basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptxThe basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptxheathfieldcps1
 
Introduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The BasicsIntroduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The BasicsTechSoup
 
Russian Call Girls in Andheri Airport Mumbai WhatsApp 9167673311 💞 Full Nigh...
Russian Call Girls in Andheri Airport Mumbai WhatsApp  9167673311 💞 Full Nigh...Russian Call Girls in Andheri Airport Mumbai WhatsApp  9167673311 💞 Full Nigh...
Russian Call Girls in Andheri Airport Mumbai WhatsApp 9167673311 💞 Full Nigh...Pooja Nehwal
 
1029 - Danh muc Sach Giao Khoa 10 . pdf
1029 -  Danh muc Sach Giao Khoa 10 . pdf1029 -  Danh muc Sach Giao Khoa 10 . pdf
1029 - Danh muc Sach Giao Khoa 10 . pdfQucHHunhnh
 
9548086042 for call girls in Indira Nagar with room service
9548086042  for call girls in Indira Nagar  with room service9548086042  for call girls in Indira Nagar  with room service
9548086042 for call girls in Indira Nagar with room servicediscovermytutordmt
 
CARE OF CHILD IN INCUBATOR..........pptx
CARE OF CHILD IN INCUBATOR..........pptxCARE OF CHILD IN INCUBATOR..........pptx
CARE OF CHILD IN INCUBATOR..........pptxGaneshChakor2
 
Student login on Anyboli platform.helpin
Student login on Anyboli platform.helpinStudent login on Anyboli platform.helpin
Student login on Anyboli platform.helpinRaunakKeshri1
 
Activity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdfActivity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdfciinovamais
 
Accessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactAccessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactdawncurless
 
Beyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global ImpactBeyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global ImpactPECB
 
Mastering the Unannounced Regulatory Inspection
Mastering the Unannounced Regulatory InspectionMastering the Unannounced Regulatory Inspection
Mastering the Unannounced Regulatory InspectionSafetyChain Software
 

Dernier (20)

POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptx
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptxPOINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptx
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptx
 
Organic Name Reactions for the students and aspirants of Chemistry12th.pptx
Organic Name Reactions  for the students and aspirants of Chemistry12th.pptxOrganic Name Reactions  for the students and aspirants of Chemistry12th.pptx
Organic Name Reactions for the students and aspirants of Chemistry12th.pptx
 
INDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptx
INDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptxINDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptx
INDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptx
 
Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"
Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"
Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"
 
Sanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdfSanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdf
 
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
 
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
 
Measures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeMeasures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and Mode
 
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptxSOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
 
The basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptxThe basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptx
 
Introduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The BasicsIntroduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The Basics
 
Russian Call Girls in Andheri Airport Mumbai WhatsApp 9167673311 💞 Full Nigh...
Russian Call Girls in Andheri Airport Mumbai WhatsApp  9167673311 💞 Full Nigh...Russian Call Girls in Andheri Airport Mumbai WhatsApp  9167673311 💞 Full Nigh...
Russian Call Girls in Andheri Airport Mumbai WhatsApp 9167673311 💞 Full Nigh...
 
1029 - Danh muc Sach Giao Khoa 10 . pdf
1029 -  Danh muc Sach Giao Khoa 10 . pdf1029 -  Danh muc Sach Giao Khoa 10 . pdf
1029 - Danh muc Sach Giao Khoa 10 . pdf
 
9548086042 for call girls in Indira Nagar with room service
9548086042  for call girls in Indira Nagar  with room service9548086042  for call girls in Indira Nagar  with room service
9548086042 for call girls in Indira Nagar with room service
 
CARE OF CHILD IN INCUBATOR..........pptx
CARE OF CHILD IN INCUBATOR..........pptxCARE OF CHILD IN INCUBATOR..........pptx
CARE OF CHILD IN INCUBATOR..........pptx
 
Student login on Anyboli platform.helpin
Student login on Anyboli platform.helpinStudent login on Anyboli platform.helpin
Student login on Anyboli platform.helpin
 
Activity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdfActivity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdf
 
Accessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactAccessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impact
 
Beyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global ImpactBeyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global Impact
 
Mastering the Unannounced Regulatory Inspection
Mastering the Unannounced Regulatory InspectionMastering the Unannounced Regulatory Inspection
Mastering the Unannounced Regulatory Inspection
 

15 ways for positive communication