Prof Ed 102

2.  Is, by large interpersonal in nature. As such as
one tip to ensure interpersonal competence is
to follow the golden rule mindset which goes, “
Treat others the way you want to be treated.”

3.  The most important
mark of cultural
competence is the
display of respect.
Respecting cultural
values and beliefs is
imperative in
intercultural
interaction.

4.  Orientation of knowledge
means determining the context
or where the individual comes
from that shapes his way of
thinking and behavior. In other
words, it describes an
individual’s ability to recognize
and acknowledge that people
explain the world around them
in different ways with differing
views of what is “right” and
“true.”

5.  Empathy is the capacity to feel how others
feel. It is a conscious effort to know the
reality of others, rather than physically
sharing their sadness or happiness.

6.  Interaction management means taking initiative,
taking turns during conversation and knowing how to
talk to others appropriately and effectively. It includes
respecting the local communication formalities and
styles and watching for any change in the body
language to discern attentiveness, responsiveness,
and perceptiveness in the interaction.

7.  Understanding
task role
behavior is
important during
intercultural
communication,
because it leads
to group
harmony,
teamwork and
productivity.

8.  In intercultural communication, relational role
behavior is vey essential. Relational behavior
refers to the serious attempt of a person to
participate in establishing and preserving a
personal relationship that is trusting,
harmonious, and supportive to each other.

9.  In intercultural
communication , it is
an accepted fact that
communication and
working with people
from different
countries and
cultures are always
difficult. Some may
be reserved to
communicate, while
others are open for
communication.

10.  For effective intercultural communication to be
ensured , understanding emotional expression and
interaction is very indispensible. Expression of
emotions like joy, anger, sadness, shame, fear, etc.
in social behavior develops from culture to culture.