1) Learn social media trends and opportunities - Facebook, Instagram, Twitter, LinkedIn, TikTok and more
2) How to integrate social media into your digital marketing plan
3) Action plan to get started
2. 2
Mary Wang
• VP and co-founder of Noah Digital Inc.
• Digital marketing strategist, trusted authority of
English and Chinese digital marketing in North
America.
• Helped hundreds of businesses from SMB to
multi-billion-dollar brands with success stories
ranging from e-commerce, education,
financial/insurance services, real estate, legal,
B2B/B2C services, healthcare, travel/hotels, and
more.
• Email: Mary.wang@noahdigital.ca
Cell: 647 376 7880
• WeChat: marywangseo
NoahDigital.ca
3. 3
The topics to cover
Trends and
opportunities
Strategy
& action plan
Case studies
NoahDigital.ca
5. 5
The impact of COVID-19
Accelerated shift to
e-commerce by 3-5
years.
1
Mobile adoption has
advanced 2-3 years
in the past 12
months.
2
Online marketing
becomes the engine
of your business
growth.
3
NoahDigital.ca
7. 7
• Social network usage rises due to limits on consumer activities outside the home during pandemic.
• More than 80% of global internet users (40% of entire population) use social networks.
The Impact of COVID-19 on Social Networks
NoahDigital.ca
8. 8
Facebook and Instagram User Estimate Changes
Sources: emarketer
• Facebook had 2.6 billion monthly
active users in 2020
• Facebook will still dominate global
social networking
4.40%
8.70%
Pre-pandemic Estimate October, 2020 Estimate
% Change of Facebook Users Compared to
2019 Estimate
Pre-pandemic Estimate October, 2020 Estimate
4.90%
22.90%
Pre-pandemic Estimate October, 2020 Estimate
% Change of Instagram Users Compared to
2019 Estimate
Pre-pandemic Estimate October, 2020 Estimate
• Instagram monthly active users exceed 1
billion in 2020
• Instagram saw the biggest percentage
rise of any platform worldwide in 2020
NoahDigital.ca
9. 9
1 Billion MAU (Monthly Active User) Club
Facebook
YouTube
WhatsApp
Messenger
WeChat
Instagram
NoahDigital.ca
10. 10
How Social Media Users
Engage with Brands
• Research products
• Visit brands’ social media pages
• Like/ follow brands
• Read posts/ contents / news
• Check recommendations/
pushes
• Ask questions
NoahDigital.ca
11. 11
Facebook: # 1
platform for
adults
Facebook has 2.6 billion monthly
active users
Age of internet users who use
Facebook
• 86% of people ages 18-29 use
Facebook
• 77% of people ages 30-49 use
Facebook
• 51% of people ages 50-65 use
Facebook
• 34% of people that are 65+
years old use Facebook
Time on the platform
35 minutes a day on average
Income
• 86% of households with an
annual income between
$80k-$100k use Facebook
• 86% of households with an
annual income above
$100,000 use Facebook
Gender
• 54% female and 46% male
Device
96% of users access
Facebook via mobile devices
NoahDigital.ca
12. 12
Instagram:
photo and video
sharing
platform
Instagram has 1 billion monthly
active users
Age of internet users who use
Instagram
• 67% of people ages 18-29 use
Instagram
• 47% of people ages 30-49 use
Instagram
• 23% of people ages 50-64 use
Instagram
• 8% of people that are 65+
years old use Instagram
Time on the platform
53 minutes a day on average
Income
• 46% of households with an
annual income between
$80k-$100k use Instagram
• 60% of households with an
annual income above
$100,000 use Instagram
Gender
51% female and 49% male
Businesses and Shopping
• An estimated 71% of U.S.
businesses have Instagram
accounts
• 83% on Instagram users say
they discover new products
and services on Instagram
NoahDigital.ca
13. 13
YouTube: #1
video sharing
platform
YouTube has 2 billion monthly
active users
Age of internet users who use
Instagram
• 81% of people ages 15-25 use
YouTube
• 71% of people ages 26-35 use
YouTube
• 67% of people ages 36-45 use
YouTube
• 66% of people ages 46-55 use
YouTube
• 58% of people that are 56+
years old use YouTube
Time on the platform
11 minutes 43 seconds a day on
average
Income
• 82% of households with
annual income between
$80k-$100k use YouTube
• 89% of households with an
annual income above
$100,000 use YouTube
Gender
50+% female
Devices
Over 70% of YouTube views
are on mobile devices
NoahDigital.ca
14. 14
LinkedIn: top
B2B social
media network
LinkedIn has 260 million monthly
active users
A large group of user age 30-49
Age of internet users who use
LinkedIn
• 21% of people ages 18-24 use
LinkedIn
• 60% of people ages 25-34 use
LinkedIn
• 17% of people ages 35-54 use
LinkedIn
• 3% of people that are 55+
years old use LinkedIn
Time on the platform
6 minutes 7 seconds per session
Income
• 50% of households with an
annual income between
$80k-$100k use LinkedIn
• 60% of households with an
annual income above
$100,000 use LinkedIn
Gender
• 43% female and 57% male
Devices
• 57% of LinkedIn traffic is
through mobile devices
NoahDigital.ca
15. 15
TikTok is on the rise
• TikTok has 800 million monthly active
users (with about 100 million monthly
active U.S. users).
• TikTok is expected to surpass the 1 billion
monthly active users in 2021.
• For the first time users are spending more
time on TikTok than Facebook as per data
from a new report on app usage released
in January. (Source: App Annie
Intelligence)
• 41% of the users are aged between 16-24.
• 56% of TikTok users are male and 44% are
female
Source: App Ape
NoahDigital.ca
16. 16
Choose the Right Social Media Platforms
Facebook
Instagram
Pinterest
Retail
Facebook
LinkedIn
Twitter
Financial
LinkedIn
Facebook
Twitter
B2B
Facebook
Instagram
YouTube
B2C
NoahDigital.ca
17. 17
Social Media Can Help You
Objectives
Listen and
Learn
Build
Relationships
and
Awareness
Promote
Products and
Services
Manage Your
Reputation
Improve
Customer
Service
Testing
NoahDigital.ca
20. 20
Why Social
media
integration
BUILD A CONSISTENT ONLINE
PRESENCE FOR YOUR BRAND.
GIVES YOUR AUDIENCE MORE
WAYS TO ENGAGE AND INTERACT
WITH YOUR BRAND.
DIRECT YOUR SOCIAL MEDIA
AUDIENCE TO YOUR WEBSITE.
INCREASE BRAND REACH AND
AWARENESS.
NoahDigital.ca
22. 22
How to get
started
Create and optimize your business accounts on social media
platforms
Post on your business account regularly with engaging content
Actively build your followers and interact with them
Add social media links to the header or footer of your website
Add social media sharing buttons to your blogs
Integrate social media feeds to your website
Response to social media inquiries about your product or services
Leverage social media ads to target your audience on demand
NoahDigital.ca
29. 29
Case Study: Hotel Spa
• Built the website in 2019. Reopened in mid-June
• Launched Google and Facebook campaigns in French and
English
• Received more than 200 phone calls and online bookings
• The conversion rate is 5.16%.
NoahDigital.ca
33. 33
Case Study: Shopify
eCommerce Website
• Brand new website launched in April. No SEO ranking no
traffic
• Launch Google and Facebook campaigns to promote the
new sites
• Facebook fan page received many shares, comments, and
questions.
NoahDigital.ca
35. 35
Action Plan for Quick Results
• Create a high-converting website
• Establish your social media presence
• Get your Google My Business page
updated and optimized
• Promote your products and services
online
• Google Ads
• Facebook Ads
• SEO
NoahDigital.ca
Website
PPC
Social
Media
SEO