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Heru Muskita
FIRM INFRASTRUCTURE
HUMAN RESOURCE MANAGEMENT
TECHNOLOGY DEVELOPMENT
PROCUREMENT
INBOUND
LOGISTIC
OPERATIONS
OUTBOUND
LOGI...
FIRM INFRASTRUCTURE
HUMAN RESOURCE MANAGEMENT
TECHNOLOGY DEVELOPMENT
PROCUREMENT
INBOUND
LOGISTIC
- Quality
Control
- Raw ...
FIRM INFRASTRUCTURE
HUMAN RESOURCE MANAGEMENT
TECHNOLOGY DEVELOPMENT
PROCUREMENT
INBOUND
LOGISTIC
- Co Location,
Supplier
...
FIRM INFRASTRUCTURE
HUMAN RESOURCE MANAGEMENT
TECHNOLOGY DEVELOPMENT
PROCUREMENT
INBOUND
LOGISTIC
- Quality
Control
- Raw ...
 This presentation is prepared for case study,
it was not endorsed by the company
mentioned above. It is prepared from th...
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Porter’s value chain example

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An overview of Porter's Value Chain in various business.

Publié dans : Business, Technologie
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Porter’s value chain example

  1. 1. Heru Muskita
  2. 2. FIRM INFRASTRUCTURE HUMAN RESOURCE MANAGEMENT TECHNOLOGY DEVELOPMENT PROCUREMENT INBOUND LOGISTIC OPERATIONS OUTBOUND LOGISTIC MARKETIN G & SALES SERVICE
  3. 3. FIRM INFRASTRUCTURE HUMAN RESOURCE MANAGEMENT TECHNOLOGY DEVELOPMENT PROCUREMENT INBOUND LOGISTIC - Quality Control - Raw Material Control - Supply Schedule - Receiving OPERATIONS FOCUS ON : - Manufacturing - Packaging - Production Control - Quality Control - Maintainance. OUTBOUND LOGISTIC - Order Handling - Delivery - Dispatch - Invoicing MARKETING & SALES -Customer Management Order Taking Sales Analysis Market Research SERVICE - Warranty - Maintainance - Upgrade - Training
  4. 4. FIRM INFRASTRUCTURE HUMAN RESOURCE MANAGEMENT TECHNOLOGY DEVELOPMENT PROCUREMENT INBOUND LOGISTIC - Co Location, Supplier Warehouse less than 1 hr to Dell’s Warehouse - Just In Time Stock Managemetn OPERATIONS FOCUS ON : - Receiving Order, Order part to supplier and have UPS pick up. - Assembly only CPU according to buyer specs. - Received Payment Up Front. OUTBOUND LOGISTIC - UPS Pick up CPU from Dell, Keyboard, mouse and Monitor from supplier and send to customer directly. (cutting s&h cost from supplier to Dell Warehouse. MARKETING & SALES - Cut the distribution Chain (Distributor and Retail Store), hence driving the cost down. SERVICE - UPS pick up part that need to be service, bring to its service center, fix it then send it back to customer, without sending it back to Dell.
  5. 5. FIRM INFRASTRUCTURE HUMAN RESOURCE MANAGEMENT TECHNOLOGY DEVELOPMENT PROCUREMENT INBOUND LOGISTIC - Quality Control - Raw Material Control - Supply Schedule - Receiving - Hygiene Control OPERATIONS FOCUS ON : - Food Preparation - Raw Material Handling - Quality Control - Hygiene Control - Timely Cooking OUTBOUND LOGISTIC - Precise Order Taking - Serving the f&b - Listening to customer request MARKETING & SALES - Customer Management - Promotion - Customer Interaction SERVICE - Customer unspoken Needs - Lost and Found
  6. 6.  This presentation is prepared for case study, it was not endorsed by the company mentioned above. It is prepared from the writer point of view.

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