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Online Clinic
Reservation
An Online Clinic Reservation offers
Health Professionals a more
efficient and convenient way for
patients to reserve appointments in
the clinic. It’s the future in
appointment scheduling in clinic.
Patients can book an appointment
that is convenient for them, which
clinic’s staffs are able to control
and maintain patients’ information
through a computerized process.
Online Clinic Reservation has web
application which requires patients
to register with their username and
password before they can access
the features. Once a patient has
logged in to the account, he can
already view the doctors’ profile
along with their schedules and set
up an appointment. The patient can
request for an appointment at any
time, showing real time
appointments.
The system increases new patient
traffic, saves staff time and helps
reduce your cancellations as you
save time and money with lower
phone bills and greater efficiency.
Give your customers the
experience they deserve and
increase return visits with Online
Clinic Reservation
Background of the study
Nowadays people are seeking for a
convenient way of being reserved
on their appointments. So do in
clinic reservation process. In this
situation therefore, Online Clinic
Reservation System is a good
project to ease on difficult and too
time consuming manual
appointment reservation
processes.
Online Clinic reservation is a
centralized web portal for health
appointments where patients find
and book an appointment with their
health practitioner online. The
system is synchronized with
reservation system and saves front
office staff countless interruptions
during their already busy day and
helps provide a more customer
friendly experience to patients.
Statement of the problem
The study intends to investigate the
benefits of Online Clinic
Reservation System to clinic’s
staffs and patients. Specifically, the
study seeks to answer the following
statements:
• How to minimize the time and
effort
being spent on appointment
reservation?
• Who will be benefited on the
implementation of online clinic
reservation system?
• How to easily manage and update
information of patients and
doctors?
• How to schedule patients’
appointments conveniently?
General Objective
The main objective of this study is
to develop an Online Clinic
Reservation System.
Specific Objective
 To provide a convenient way of appointment
reservation for patients.
 To automated report generation.
 To computerized the patients’ information
review
and maintenance.
 To give clinic staffs an easy way in doing
information maintenance and updates
Scope
The Online Clinic Reservation
System has the following scope:
 The website’s account given to
old
patients.
 The online scheduler which
contains
all the doctors’ available time of
 Information update, review, and
maintenance.
• For patients, only information
related to their reservation will be
displayed through their account
website.
• For clinic staffs, the information of
both doctors and patients can be
reviewed on system’s main server.
 Report generation which will be
handled by the clinic’s staffs.
Limitation
The Online Clinic Reservation
System limits itself on the following:
 The receipt generation/billing
statements after the patient’s
appointment are done.
 Other information which are not
related to appointment reservation.
 Patient’s medical history records
and other related information
Software Features
The following are the Online Clinic
Reservation System features:
 Online website and online
scheduler.
 Account username and
password for staffs, doctors, and
patients.
 Database for information storage
(staffs’, doctors’, and patients’
information).
 Security features for changing of
account username and password.
 Report generation.
 User-interface and web
application.
Review of Related Systems
The application of modern
information technology dominated
so far by the use of Internet
websites and online reservation
systems, gives competitive
advantage to other with same
establishment. However, the
potential competitive advantage
can be transformed into real
advantage if only the websites
As a result, the advocator
conducted research on the facts
related to the system that might be
helpful to its development.
An Online clinic reservation
systems make customers’ lives
easier. The use of online services
nowadays becomes more
necessary in the various fields
It is because of the advantage and
useful effects to many people when
it comes to online reservation
because our society is facing rapid
growths of need, availability and
development of different
commercial web-based application.
Mr. Frank Bodhi of Health Centre
says so simple to setup the system
has been so simple to setup and
create.
My business is new providing the
tools to look and be professional to
my clients. It was proven that
online reservation system make a
big convenient to all in need. The
development of Online clinic
reservation system has a wide use,
can make a scheduled time for the
patient in need. It has updated
information like doctors in charge,
time of checkups and history of the
patient viewed only by the user.
Methodology
Illustrates the classic life cycle
paradigm for software engineering
sometimes called the "waterfall
model“ the life cycle paradigm
demands a systematic, sequential
approach to software development
that begins at the system level and
progresses through analysis,
design, coding, testing, and
maintenance. Modeled after the
conventional engineering cycle, the
life cycle paradigm encompasses
the following activities:
System engineering and analysis,
because software is always part of a
larger system, work begins by
establishing requirements for all
system elements and then allocating
some subset of these requirements to
software. This system view is essential
when software must interface with
other elements such as hardware,
people, and data bases. System
engineering and analysis encompass
requirements gathering at the system
level with a small amount of top-level
design and analysis.
Description of the Existing
System
The clinic uses a traditional manual
file processing, which is too time
consuming.
Appointments are being set based on
the doctor’s available time prior to
patients’ visit on clinic. Therefore,
patients are not assured if their
preferred schedule is still available.
The clinic staff will handle patients’ on
their visit and they will be given a stab
which has the priority number of their
The patient will wait on his priority
number to be called. If he is
unattended (e.g. he went outside
because he assumed that other
appointments will last long and
therefore he will wait too much), his
number will be passed by and he
needs to wait another available
time for him to be entertained.
Context Diagram / Data Flow
Diagram
Data Flow Diagram
(Context Level 0)
Existing System
Data Flow Diagram
(Context Level 1)
Description of the Proposed
System
The proposed system which is
Online Clinic Reservation System
will provide ease on patients’
information maintenance. It
provides a web application which
has scheduler to automate the
appointment reservation process.
If the reserved patient was unable
to confirm his appointment within
the time based on the clinic’s
policy, the clinic staff will be the
one responsible for the adjustment
of schedule. He could serve walk-in
patients prior to the number of
canceled appointments.
Problems and Solutions
• The need for a convenient
scheduling system can be solved
through online and computerized
processes which are included in
Online Clinic Reservation System.
• Unorganized and redundant
schedules will be eliminated
through the processes stated.
• Wasted time due to manual
scheduling system and even
human errors could be eliminated
through the proposed system.
• The error and lot of time being
spent in updating patients’,
doctors’, and staffs’ information will
be eliminated through the user
interface provided on the proposed
system.
Context Diagram / Data Flow
Diagram
Data Flow Diagram
(Context Level 0)
Proposed System
Data Flow Diagram
(Context Level 1)
Proposed System
Data Dictionary
Entity: Patient
Data Element: PatientID
Description: Patient’s ID
Aliases: PatID
Type: String
Format: 99-999
Length: 6
Data Element: Lastname
Description: Patient’s Surname
Aliases: Lname
Type: String
Format: A-Z (a-z)
Length: 20
Data Element: Contactnumber
Description: Patient’s mobile
number
Aliases: Cnum
Type: String
Format: 99999999999
Length: 11
Data Element: Username
Description: Patient’s username
Aliases: Uname
Type: String
Format: A-Z (a-z)
Length: 20
Data Element: Gender
Description: Patient;s gender
Aliases: Gen
Type: String
Format: A-Z
Length: 1
Data Element: Address
Description: Patient’s address
Aliases: Add
Type: String
Format: A-Z (a-z)
Length: 45
Data Element: Password
Description: Patient’s unique
password
Aliases: Pass
Type: String
Format:
xxxxxxxxxxxx/999999999999
Length: 12
Entity: Doctor
Data Element: DoctorID
Description: Doctor’s ID
Aliases: DID
Type: String
Format: 99-999
Length: 6
Data Element: DoctorName
Description: Doctor’s full name
Aliases: Docname
Type: String
Format: A - Z (a-z)
Length: 45
Data Element: JobTitle
Description: Doctor’s job
Aliases: JTitle
Type: String
Format: A-Z (a-z)
Length: 27
Data Element: Username
Description: Doctor’s username
Aliases: Uname
Type: String
Format: A-Z (a-z)
Length: 20
Data Element: Contactnumber
Description: Doctor’s mobile
number
Aliases: Cnum
Type: String
Format: 99999999999
Length: 11
Data Element: Address
Description: Doctor’s address
Aliases: Add
Type: String
Format: A-Z (a-z)
Length: 45
Data Element: Password
Description: Doctor’s unique
password
Aliases: Pass
Type: String
Format:
xxxxxxxxxxxx/999999999999
Length: 12
Entity: Staff
Data Element: AdminID
Description: Staff’s ID
Aliases: SID
Type: String
Format: 99-999
Length: 6
Data Element: StaffName
Description: Staff’s fullname
Aliases: Sname
Type: String
Format: A –Z (a-z)
Length: 45
Data Element: Position
Description: Staff’s position
Aliases: Spos
Type: String
Format: A-Z (a-z)
Length: 27
Data Element: Gender
Description: Staff’s gender
Aliases: Gen
Type: String
Format: A-Z (a-z)
Length: 1
Data Element: Address
Description: Staff’s address
Aliases: Add
Type: String
Format: A-Z (a-z)
Length: 45
Data Element: Contactnumber
Description: Staff’s mobile number
Aliases: Cnum
Type: String
Format: 99999999999
Length: 11
Entity: Schedule
Data Element: Username
Description: Staff’s username
Aliases: Uname
Type: String
Format: A-Z (a-z)
Length: 20
Data Element: Password
Description: Staff’s unique
password
Aliases: Pass
Type: String
Format:
xxxxxxxxxxxx/999999999999
Length: 12
Data Element: ScheduleNo
Description: Schedule priority
number
Aliases: Schednum
Type: String
Format: 999
Length: 3
Data Element: ScheduleDate
Description: Date of schedule
Aliases: Sdate
Type: Date
Format: mm-dd-yy
Length:6
Data Element: ScheduleTime
Description: Time of Schedule
Aliases: Tsched
Type: Datetime
Format: hh:mm
Length: 4
Entity Relationship Diagram
Patient
PK PatientID
Lastname
Firstname
Middlename
Contactnumber
Gender
Address
Username
Password
Schedule
PK ScheduleNo
Scedule_Date
Schedule_Time
Doctor
PK DoctorID
DoctorName
Job_Title
ContactNo
Address
Username
Password
Staff
PK AdminID
Username
Password
Staff_Name
Position
Gender
ContactNo
Address
HAS
HAS
HAS
Manages
Form/Module Specification
Login Form
 Must require username and
password to exactly match existing
credentials in the System
database.
 Requires username to be exactly
unique to the system for each user.
 Password must meet these
criteria:
Appointment Form
 Must allow patients to reserve
his desire schedule prior to the
availability of the doctor’s
schedule.
 It requires all the available
schedules of Doctors.
 Requires exactly one schedule of
patients (for each of his Doctors).
 Must be managed by the clinic’s
authorized staff.
Patient Account Form
 Must allow patient to view his
account status, manage his
account settings, and view his
account summary.
 This page must allow patients to
review and manage his
appointments.
 Only personal information could
be changed by patients.
Staff Account Form
 Must allow staffs to review and
manage their personal information.
Security Form
For patients:
• It only allows patient to change his
username and password after he logged
in on the clinic’s website with his existing
and verified username and password.
For Staffs
• It allows the change on username and
password, and managing other personal
information through the system’s main
server
Report Specification
Must contain all the important
appointment transactions on clinic,
such as:
•Doctors’ schedule (weekly).
•Patients’ appointment
The report must also display the
summary of all the approved
appointments, it could be the weekly,
monthly, or annually
 Can only be generated by the
clinic’s staff for certain purpose.
 Must be able to display the
number of patients who had
appointment on the clinic.
 It must be able to display
patients’ information and even
doctors’ information based on the
data on their respective account.

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Online clinic reservation

  • 2. An Online Clinic Reservation offers Health Professionals a more efficient and convenient way for patients to reserve appointments in the clinic. It’s the future in appointment scheduling in clinic. Patients can book an appointment that is convenient for them, which clinic’s staffs are able to control and maintain patients’ information through a computerized process.
  • 3. Online Clinic Reservation has web application which requires patients to register with their username and password before they can access the features. Once a patient has logged in to the account, he can already view the doctors’ profile along with their schedules and set up an appointment. The patient can request for an appointment at any time, showing real time appointments.
  • 4. The system increases new patient traffic, saves staff time and helps reduce your cancellations as you save time and money with lower phone bills and greater efficiency. Give your customers the experience they deserve and increase return visits with Online Clinic Reservation
  • 5. Background of the study Nowadays people are seeking for a convenient way of being reserved on their appointments. So do in clinic reservation process. In this situation therefore, Online Clinic Reservation System is a good project to ease on difficult and too time consuming manual appointment reservation processes.
  • 6. Online Clinic reservation is a centralized web portal for health appointments where patients find and book an appointment with their health practitioner online. The system is synchronized with reservation system and saves front office staff countless interruptions during their already busy day and helps provide a more customer friendly experience to patients.
  • 7. Statement of the problem The study intends to investigate the benefits of Online Clinic Reservation System to clinic’s staffs and patients. Specifically, the study seeks to answer the following statements:
  • 8. • How to minimize the time and effort being spent on appointment reservation? • Who will be benefited on the implementation of online clinic reservation system? • How to easily manage and update information of patients and doctors? • How to schedule patients’ appointments conveniently?
  • 9. General Objective The main objective of this study is to develop an Online Clinic Reservation System.
  • 10. Specific Objective  To provide a convenient way of appointment reservation for patients.  To automated report generation.  To computerized the patients’ information review and maintenance.  To give clinic staffs an easy way in doing information maintenance and updates
  • 11. Scope The Online Clinic Reservation System has the following scope:  The website’s account given to old patients.  The online scheduler which contains all the doctors’ available time of
  • 12.  Information update, review, and maintenance. • For patients, only information related to their reservation will be displayed through their account website. • For clinic staffs, the information of both doctors and patients can be reviewed on system’s main server.  Report generation which will be handled by the clinic’s staffs.
  • 13. Limitation The Online Clinic Reservation System limits itself on the following:  The receipt generation/billing statements after the patient’s appointment are done.  Other information which are not related to appointment reservation.  Patient’s medical history records and other related information
  • 14. Software Features The following are the Online Clinic Reservation System features:  Online website and online scheduler.  Account username and password for staffs, doctors, and patients.  Database for information storage (staffs’, doctors’, and patients’ information).
  • 15.  Security features for changing of account username and password.  Report generation.  User-interface and web application.
  • 16. Review of Related Systems The application of modern information technology dominated so far by the use of Internet websites and online reservation systems, gives competitive advantage to other with same establishment. However, the potential competitive advantage can be transformed into real advantage if only the websites
  • 17. As a result, the advocator conducted research on the facts related to the system that might be helpful to its development. An Online clinic reservation systems make customers’ lives easier. The use of online services nowadays becomes more necessary in the various fields
  • 18. It is because of the advantage and useful effects to many people when it comes to online reservation because our society is facing rapid growths of need, availability and development of different commercial web-based application. Mr. Frank Bodhi of Health Centre says so simple to setup the system has been so simple to setup and create.
  • 19. My business is new providing the tools to look and be professional to my clients. It was proven that online reservation system make a big convenient to all in need. The development of Online clinic reservation system has a wide use, can make a scheduled time for the patient in need. It has updated information like doctors in charge, time of checkups and history of the patient viewed only by the user.
  • 21. Illustrates the classic life cycle paradigm for software engineering sometimes called the "waterfall model“ the life cycle paradigm demands a systematic, sequential approach to software development that begins at the system level and progresses through analysis, design, coding, testing, and maintenance. Modeled after the conventional engineering cycle, the life cycle paradigm encompasses the following activities:
  • 22. System engineering and analysis, because software is always part of a larger system, work begins by establishing requirements for all system elements and then allocating some subset of these requirements to software. This system view is essential when software must interface with other elements such as hardware, people, and data bases. System engineering and analysis encompass requirements gathering at the system level with a small amount of top-level design and analysis.
  • 23. Description of the Existing System The clinic uses a traditional manual file processing, which is too time consuming. Appointments are being set based on the doctor’s available time prior to patients’ visit on clinic. Therefore, patients are not assured if their preferred schedule is still available. The clinic staff will handle patients’ on their visit and they will be given a stab which has the priority number of their
  • 24. The patient will wait on his priority number to be called. If he is unattended (e.g. he went outside because he assumed that other appointments will last long and therefore he will wait too much), his number will be passed by and he needs to wait another available time for him to be entertained.
  • 25. Context Diagram / Data Flow Diagram Data Flow Diagram (Context Level 0) Existing System
  • 27. Description of the Proposed System The proposed system which is Online Clinic Reservation System will provide ease on patients’ information maintenance. It provides a web application which has scheduler to automate the appointment reservation process.
  • 28. If the reserved patient was unable to confirm his appointment within the time based on the clinic’s policy, the clinic staff will be the one responsible for the adjustment of schedule. He could serve walk-in patients prior to the number of canceled appointments.
  • 29. Problems and Solutions • The need for a convenient scheduling system can be solved through online and computerized processes which are included in Online Clinic Reservation System. • Unorganized and redundant schedules will be eliminated through the processes stated.
  • 30. • Wasted time due to manual scheduling system and even human errors could be eliminated through the proposed system. • The error and lot of time being spent in updating patients’, doctors’, and staffs’ information will be eliminated through the user interface provided on the proposed system.
  • 31. Context Diagram / Data Flow Diagram Data Flow Diagram (Context Level 0) Proposed System
  • 32. Data Flow Diagram (Context Level 1) Proposed System
  • 33. Data Dictionary Entity: Patient Data Element: PatientID Description: Patient’s ID Aliases: PatID Type: String Format: 99-999 Length: 6
  • 34. Data Element: Lastname Description: Patient’s Surname Aliases: Lname Type: String Format: A-Z (a-z) Length: 20
  • 35. Data Element: Contactnumber Description: Patient’s mobile number Aliases: Cnum Type: String Format: 99999999999 Length: 11
  • 36. Data Element: Username Description: Patient’s username Aliases: Uname Type: String Format: A-Z (a-z) Length: 20
  • 37. Data Element: Gender Description: Patient;s gender Aliases: Gen Type: String Format: A-Z Length: 1
  • 38. Data Element: Address Description: Patient’s address Aliases: Add Type: String Format: A-Z (a-z) Length: 45
  • 39. Data Element: Password Description: Patient’s unique password Aliases: Pass Type: String Format: xxxxxxxxxxxx/999999999999 Length: 12
  • 40. Entity: Doctor Data Element: DoctorID Description: Doctor’s ID Aliases: DID Type: String Format: 99-999 Length: 6
  • 41. Data Element: DoctorName Description: Doctor’s full name Aliases: Docname Type: String Format: A - Z (a-z) Length: 45
  • 42. Data Element: JobTitle Description: Doctor’s job Aliases: JTitle Type: String Format: A-Z (a-z) Length: 27
  • 43. Data Element: Username Description: Doctor’s username Aliases: Uname Type: String Format: A-Z (a-z) Length: 20
  • 44. Data Element: Contactnumber Description: Doctor’s mobile number Aliases: Cnum Type: String Format: 99999999999 Length: 11
  • 45. Data Element: Address Description: Doctor’s address Aliases: Add Type: String Format: A-Z (a-z) Length: 45
  • 46. Data Element: Password Description: Doctor’s unique password Aliases: Pass Type: String Format: xxxxxxxxxxxx/999999999999 Length: 12
  • 47. Entity: Staff Data Element: AdminID Description: Staff’s ID Aliases: SID Type: String Format: 99-999 Length: 6
  • 48. Data Element: StaffName Description: Staff’s fullname Aliases: Sname Type: String Format: A –Z (a-z) Length: 45
  • 49. Data Element: Position Description: Staff’s position Aliases: Spos Type: String Format: A-Z (a-z) Length: 27
  • 50. Data Element: Gender Description: Staff’s gender Aliases: Gen Type: String Format: A-Z (a-z) Length: 1
  • 51. Data Element: Address Description: Staff’s address Aliases: Add Type: String Format: A-Z (a-z) Length: 45
  • 52. Data Element: Contactnumber Description: Staff’s mobile number Aliases: Cnum Type: String Format: 99999999999 Length: 11
  • 53. Entity: Schedule Data Element: Username Description: Staff’s username Aliases: Uname Type: String Format: A-Z (a-z) Length: 20
  • 54. Data Element: Password Description: Staff’s unique password Aliases: Pass Type: String Format: xxxxxxxxxxxx/999999999999 Length: 12
  • 55. Data Element: ScheduleNo Description: Schedule priority number Aliases: Schednum Type: String Format: 999 Length: 3
  • 56. Data Element: ScheduleDate Description: Date of schedule Aliases: Sdate Type: Date Format: mm-dd-yy Length:6
  • 57. Data Element: ScheduleTime Description: Time of Schedule Aliases: Tsched Type: Datetime Format: hh:mm Length: 4
  • 58. Entity Relationship Diagram Patient PK PatientID Lastname Firstname Middlename Contactnumber Gender Address Username Password Schedule PK ScheduleNo Scedule_Date Schedule_Time Doctor PK DoctorID DoctorName Job_Title ContactNo Address Username Password Staff PK AdminID Username Password Staff_Name Position Gender ContactNo Address HAS HAS HAS Manages
  • 59. Form/Module Specification Login Form  Must require username and password to exactly match existing credentials in the System database.  Requires username to be exactly unique to the system for each user.  Password must meet these criteria:
  • 60. Appointment Form  Must allow patients to reserve his desire schedule prior to the availability of the doctor’s schedule.  It requires all the available schedules of Doctors.  Requires exactly one schedule of patients (for each of his Doctors).  Must be managed by the clinic’s authorized staff.
  • 61. Patient Account Form  Must allow patient to view his account status, manage his account settings, and view his account summary.  This page must allow patients to review and manage his appointments.  Only personal information could be changed by patients.
  • 62. Staff Account Form  Must allow staffs to review and manage their personal information.
  • 63. Security Form For patients: • It only allows patient to change his username and password after he logged in on the clinic’s website with his existing and verified username and password. For Staffs • It allows the change on username and password, and managing other personal information through the system’s main server
  • 64. Report Specification Must contain all the important appointment transactions on clinic, such as: •Doctors’ schedule (weekly). •Patients’ appointment The report must also display the summary of all the approved appointments, it could be the weekly, monthly, or annually
  • 65.  Can only be generated by the clinic’s staff for certain purpose.  Must be able to display the number of patients who had appointment on the clinic.  It must be able to display patients’ information and even doctors’ information based on the data on their respective account.