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Onboarding--Employee Socialization

  1. Couple of stats before we start,
  2. (Aberdeen Group) Onboarding Benchmarch Report. Abeerden Group http://www.hreonline.com/pdfs/10022007Extra_AberdeenReport.pdf
  3. (Aberdeen Group) *Onboarding: Early Engagement Through Recognition. Octanner . http://www.octanner.ca/insight/white-papers/onboarding-early-engagement-through-recognition/
  4. Precisely, *“Onboarding crucial to retention”. Hrmonline. http://www.hrmonline.ca/hr-Onboarding crucial to retention news/onboarding-crucial-to- retention-174459.aspx
  5. disastrous The Wynhurst Group, 2007 Onboarding: Guidelines For Engaging New Employees. Belmont University http://www.belmont.edu/hr/pdf/Onboarding%20guidelines%20-%20Belmont.pdf
  6. SHRM *Dr. Frankie S. Jones ,” Organizational Entry and Socialization “ 2008 http://webcache.googleusercontent.com/search?q=cache:hJ7Vm3XiMXUJ:www.shrm.org/education/hreducation/documents/organizational%2520entry%2520and%2520socialization_final.pp t+&cd=1&hl=en&ct=clnk&gl=ca
  7. The Wynhurst Group, 2007 Onboarding: Guidelines For Engaging New Employees. Belmont University http://www.belmont.edu/hr/pdf/Onboarding%20guidelines%20-%20Belmont.pdf
  8. *Caela Farren “Help New Hires Succeed: Beat the Statistics” http://www.thewynhurstgroup.com/press/ArticleMay07_HelpNewHires.pdf “ ” The wynhurst group 2007)
  9. So…
  10. onboarding Process
  11. Help the new hire adapt mentally and present basic information in an easy-to-digest way
  12. Workplace should be prepared e.g. well-stocked work station , welcome package, name plate , computer, e-mail accounts & phone, parking information, first day agenda, names of staff, etc….
  13. http://www.flickr.com/photos/47529564@N04/4737467996/sizes/m/in/photolist-8dCLbG-5rpKBw-5ekst5-5ncaCL-9bDJEB-9bGQVd-9bGRCW-9bDKdi-9bDLdR-9bDLs4-9bGRfQ-9bGSJ3-9bDJRg-9bGRbq-9bDJXg-9bDKoZ- 9bDLWv-9bGS77-9bGRoW-cFawZy-8BuXwv-9gVdZK-5fnBdA-e1QEt8-9bGRXN-9bDLFK-9bGSvd-9bGSf3-9bGRMo-9bGSYW-aCb1aj-Bsd7n-6z2qRd-o5mGP-dmJYy2-Amhph-buJ3ah-dE7sqP-dtqYHh-6wnWNk-9cA4q- 8bgEhu-o5nAg-8teuuP-aUahjV-4fKywB-bQ48de-29S6T-5wj8DL-8oCNYA-4JWTvQ/ Successful on boarding will create sense of comfort & familiarity in the workplace & allow the new hire to be up to speed quicker
  14. Immediate supervisor should be present and ideally there should be a buddy system.
  15. Have a Buddy System and facilitate the socialization process with coworkers
  16. “Newcomers experience high uncertainty during the socialization process, but their uncertainty is often reduced through information provided via various communication channels, notably social interactions with supervisors and peers” (Katz, 1980; Saks & Ashorth, 1997a).
  17. Have a high performing employee to help supervisors in the onboarding process & assist in the training
  18. Because onboarding program with buddy system increase retention with 25%
  19. Provide a reinforcements of mission and strategic vision of the company and warm-up to the culture
  20. Review organizational structure, share key values, and key policies
  21. Explain role and responsibilities, performance expectations, and initial work assignments
  22. The new hire will be benefit from job-shadowing, and will need constant mentoring
  23. Measure productivity as the new hire is able to operate in the group and communicate more
  24. Have a 3month review to solicit and give specific feedback to assist the new employee in setting priorities and achieve required performance
  25. Employees will be more involved in their work groups and they would expect to receive clear performance feedback
  26. Manager should solicit feedback to learn how engaged or connected the new hire feels to the organization and their workgroup
  27. Make sure employees actually are becoming productive
  28. Have a discussion of what contributions or different job design the employee may be thinking about for the future
  29. Managers should formally recognize and celebrate the employees first year achievements.
  30. Refine the Development Plan to address skill , performance and training gaps
  31. Solicit feedback on the on-boarding process to be able fine tune it and incorporate the employee’s suggestions
  32. Sources Caela Farren, Ph.D “Help New Hires Succeed: Beat the Statistics” http://www.masteryworks.com/newsite/clientimpact/impact_archives_may07.htm “Employee Onboarding Process “ HR UNC Charlotte http://hr.uncc.edu/sites/hr.uncc.edu/files/onboarding_ppt.pdfManager Guide Onboarding . Stanford University Dr. Frankie S. Jones ,” Organizational Entry and Socialization “ 2008 http://webcache.googleusercontent.com/search?q=cache:hJ7Vm3XiMXUJ:www.shrm.org/education/hreducation/documents/org anizational%2520entry%2520and%2520socialization_final.ppt+&cd=1&hl=en&ct=clnk&gl=ca Jason D. Shaw , Ruolian Fang, Michelle K. Duffy,” SOCIAL CAPITAL, CORE SELF-EVALUATIONS, AND NEWCOMER ADJUSTMENT” http://www.shrm.org/about/foundation/research/Documents/Duffy_Shaw_Fang%20Final%20Report%209-11.doc. Michele Vrouvas. “Example of Organizational Socialization. Chron.com ”http://smallbusiness.chron.com/example-organizational-socialization-13676.html Onboarding Benchmarch Report. Abeerden Group . http://www.hreonline.com/pdfs/10022007Extra_AberdeenReport.pdf “Onboarding crucial to retention”. Hrmonline. http://www.hrmonline.ca/hr-Onboarding crucial to retention news/onboarding-crucial-to-retention-174459.aspxOnboarding: Onboarding: Guidelines For Engaging New Employees. Belmont University http://www.belmont.edu/hr/pdf/Onboarding%20guidelines%20-%20Belmont.pdf Early Engagement Through Recognition. Octanner http://www.octanner.ca/insight/white-papers/onboarding-early-engagement-through-recognition “Onboarding the first line of Engagement “ Abeerdeen Group Feb 2010 http://www.connectthedotsconsulting.com/documents/AberdeenOnboardingReportMarch10.pdf “Onboarding Toolkit for HR Professionals "University of Minnesota http://www1.umn.edu/ohr/prod/groups/ohr/@pub/@ohr/@toolkit/documents/asset/ohr_asset_175051.pdf PETER VANDEN BOS “How to Build an Onboarding Plan for a New Hire” Inc.com http://www.inc.com/guides/2010/04/building-an-onboarding-plan.html “Sample Onboarding Plan California Department of Human Resources http://www.calhr.ca.gov/Training/pages/performance-management-sample-onboarding-plan.aspx “SU Manager Onboarding Guide” Standford University http://newhire.stanford.edu/managers/documents/SU_Managers_Onboarding_Guide.pdf“New
  33. Image Credits—Flickr Creative Commons Slide 1 & 14 ELEOTH photos http://www.flickr.com/photos/eterno_retorno/2383602431/in/photolist-4CCzXD-4Duyib-4DziUN-4TJrjF-4UbFjf-5oobDt-5yFvn3-5TTnKi-5Uan3j-5UanfG-5V1kZH 6f9yDQ-6jMUra-6mpSzM-6mpSBp-6mu1QQ-6mu1U7-6n65ep-6pwXPH-6pxbmX-6pB7NJ-6tb3BN-6vhs5c-6vhsKk-6vhzKx-6vhA88-6vmDaJ-6vypFK-6vypUT-6vyq8 6vCALS-6vCATW-6vCAYJ-6vCBcC-6Byj8p-6Byj9R-6BCtBA-6CEVrt-6CK3WG-6CK4K1-6CK4Ws-6CLnaL-6CLnyj-6Dy9vo-6FuAsZ-6FuAtK-6FuAuM-6GqNmn-6GqNpk-6 6GqNu4/lightbox/ Slide 7 8 Gisella Klein photstream http://www.flickr.com/photos/katzarella/6306269331/sizes/m/in/photolist-aBghaz-9zvm5b-cEdSGo-8KmZoi-cuHy1Y-feKBTh-dpN1cs-fBBfVM-bSzBR2-9S69A5-9 aTEFNK-8Kyk6Z-9P7ooP-9dPVLv-awbYCe-bWpHcj-7yWNec-9y7iWf-dhAAyf-9UUeHt-aktdBx-fySEoq-e92rH9-8YdasD-7U3ZnH-cQvMyL-8cK9xP-8saaYK-bu9Rrw-a2 a2STxG-a2PZqp-9gcnCi-cNhyum-81Zgpv-cLmXxQ-a4dL8j-a4dHGm-8iJpDQ-a3bU78-a3fit3-8s7FvU-9ekLto-a44n4S-a41n9v-a41u2K-a44mDb-a3PDBj-a3LPz8-anRdR Slide 9 DoodleDeMoon photostream http://www.flickr.com/photos/justsketchy/6456541685/sizes/m/in/faves-rodale/ slide 10 CP storm photostresam http://www.flickr.com/photos/cpstorm/140115572/sizes/m/in/photolist-do8tJ-ef8Wo-gD9RK-gE5Ax-kXGY3-qHLfL-sh2Xu-ytuer-BMdrf-KFPAp-LU8pa-PTzhf-34dm 4eBWNB-4nvT8T-4BGykq-4EoTue-4NkPkQ-4Pfib5-53VPzU-66MrCn-67FvAg-6dPdFe-6dPDcB-7oxNjz-7wtYjU-9JMUrf-8Z1oH7-dT6fAb-fpW6ac-cqJrKQ-9YKWXz-9W 7QDDLm-7PP9ks-eRSviU-ajsjLk-cqJqSf-cqJrcA-cqJr3f-cqJrqQ-cqJrnE-cqJqX3-cqJriy-cqJr15-cqJqQh-cqJr9C-cqJr6h-cqJrub-cqJqU5-cqJrf1/ Slide 11 woodleywonderworks photostream http://www.flickr.com/photos/wwworks/6618539367/sizes/m/in/photolist-b5RKaH-ogqa6-9t6trN-Q7D71-aEzPJs-as5A3u-dUrfNh-8KcwdG-a2kFo4-cx33yE-3pEa woPCP-71Sgu6-ed5wpQ-ecYSkV-ed5wiN-ed5vW9-ed5wbo-ed5wwQ-5fcAz-9z3uoR-7NSxZg-6iH5xW-8cAPQa-bUXsqX-decr3i-ahSzHR-9kDHcK-dwyHwM-7gHC8z-a 9zyDMq-8Kcweo-7EYvH5-e3cF7X-bhKCgD-8BgnrM-4KtzVd-7fHGE6-bzb9PW-7cXAEe-bEmTbG-5JadWj-97D4He-7fMCz1-8XSJbv-7pARW9-cCu5qA-6HhVpb-aWp2X aZP3mM/ Slide 12 Ian Sane pohotostream http://www.flickr.com/photos/31246066@N04/5630024282/sizes/m/in/photolist-aBghaz-9zvm5b-cEdSGo-8KmZoi-cuHy1Y-feKBTh-dpN1cs-fBBfVM-bSzBR2-9S6 9XLHys-aTEFNK-8Kyk6Z-9P7ooP-9dPVLv-awbYCe-bWpHcj-7yWNec-9y7iWf-dhAAyf-9UUeHt-aktdBx-fySEoq-e92rH9-8YdasD-7U3ZnH-cQvMyL-8cK9xP-8saaYK-bu9 a2Q3WV-a2STxG-a2PZqp-9gcnCi-cNhyum-81Zgpv-cLmXxQ-a4dL8j-a4dHGm-8iJpDQ-a3bU78-a3fit3-8s7FvU-9ekLto-a44n4S-a41n9v-a41u2K-a44mDb-a3PDBj-a3L anRdR1/
  34. slide 13 David Goehring photstream http://www.flickr.com/photos/15923063@N00/4417825659/in/photolist-7JovDV-7S36PL-7RYS48-7RYT4F-7RYTuX-7S37yj-7S37Rf-7S37ij-7S37qJ-7S38jC-7S36Fy 7S36xj-7RYSV6-7S36Yw-7RYTnr-7RYSB8-94fdTX-dhpy1K-areapu-dtt4Qm-d9jQao-7Br2YF-8qhVqg-edcqeA-e66MoD-eeNvmB-9vscKG-8qm5eE-eeZ5aH-8Nh4g6-7M 9kq5SQ-bYpgT7-bYpgKw-dhpATH-8bCyTR-dhpD2e-7UNkQj-8kDnHQ-dcmXyL-dpeCHq-bz5SqW-bX1FcD-8Vxrcu-8VxtZq-8VxraY-8VurMV-8LeH58-7GDGvG-7W9Sh 8FW4UJ slide 15 CP storm photostresam http://www.flickr.com/photos/cpstorm/1077630321/sizes/m/in/photostream/ Slide 16 17 18 Konstantinos Mavroudis photostream http://www.flickr.com/photos/mavroudis/3708650455/sizes/m/in/photolist-6DHNze-6KdE31-6KPd8o-79qEmb-7hG75n-7iry9W-7mhkPE-7mCEaQ-7p9NEW-7qL 7r4u4S-7ra1Cx-7rGh57-7sbceH-7soE2Y-7tyt6T-7urCKn-7uENcM-7UxTcg-83ztrA-9psEjs-fnbBZL-bWq19M-eV1xLV-fnuD1t-dGcfd5-fnbLqW-fnwhT8-fmWwzZ-fnaro 95hb2s-acDsfx-98hMvp-ds1UXd-f8i3ej-8oJDBT-bWSavR-f3K6sE-8bbvN5-ecv8An-cimKHw-aHm2Jx-dQFPjR-9howob-7XbbK9-8KZwsV-8GQVUi-a47SWS-bsA8WY-c 8ofosu/ slide 19 what is that picture photostream http://www.flickr.com/photos/whatsthatpicture/4494881948/sizes/m/in/photolist-7RcrNC-8DhjEd-86JSC7-86JSm3-86FDB6-7RcrWE-8saDJJ-cDfzRj-bsBTbm-bYjy 9nD9QB-bubKA3-dqf5gA-7RcrKf-7RcrRS-8Rwurq-asL7MB-9488mi-947WoX-94b2eq-94bdF3-94b3zy-94b2xm-947WG2-947XYR-947VCi-9488Sa-947W6Z-947XG2 8KrPym-8WK629-bgVe1i-8aKwwD-7Epyeh-dbAvTL-bHKaSF-bHK5XR-buQo6w-bHKede-bHK2X8-buQfQQ-bHK216-bHKbpX-bHK6Jg-dPnwUx-bahDtr-dUsqnH-buQk buQfyA-bHK4Rx-bHK96R/ Slide 29 Cass photostream http://www.flickr.com/photos/47529564@N04/4737467996/sizes/m/in/photolist-8dCLbG-5rpKBw-5ekst5-5ncaCL-9bDJEB-9bGQVd-9bGRCW-9bDKdi-9bDLdR-9 9bGRfQ-9bGSJ3-9bDJRg-9bGRbq-9bDJXg-9bDKoZ-9bDLWv-9bGS77-9bGRoW-cFawZy-8BuXwv-9gVdZK-5fnBdA-e1QEt8-9bGRXN-9bDLFK-9bGSvd-9bGSf3-9bGRM 9bGSYW-aCb1aj-Bsd7n-6z2qRd-o5mGP-dmJYy2-Amhph-buJ3ah-dE7sqP-dtqYHh-6wnWNk-9cA4q-8bgEhu-o5nAg-8teuuP-aUahjV-4fKywB-bQ48de-29S6T-5wj8DL 8oCNYA-4JWTvQ/ slide 33 35 36 Harlan Harris photostream http://www.flickr.com/photos/harlanh/2539534806/sizes/m/in/photolist-4SpMdS-4WacKC-4XAgcj-55R7VT-57NRKu-5caRdL-5cthN8-5cxwFh-5fF5qD-5g2mRH-5 5ym2AJ-5APnvE-5M4o52-5UM8h3-5WGyKW-5X8YuD-61C5r3-65kC75-6eYwCP-6fqxWs-6rC5bD-6Ng3Cb-6QSRwE-6VZ1aD-6W6trR-7bEGvh-7bEKJ3-7bUPvN-7gK 7m6sf5-7t8Spk-7tcRp3-7uwWsp-ePpBiq-9PLuQh-8Pcxxm-9jDutX-9cu2hr-8pC47V-7FzyBm-7FzBx3-9AbGbX-8MY8kV-8J5shX-9rcnZ2-7Ax6tZ-dpcBbv-bw7bUz-bwZ bxBfAH/ Slide 34 Hey Paul Photostream http://www.flickr.com/photos/heypaul/107326169/sizes/m/in/photostream/
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