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Developing staff is concerned about getting the best out of the staff by different means such as supporting their professional development, motivating them and ensuring they are clear regarding their responsibilities and accountabilities. As for the staff , they should be responsible of their own personal development. In order to assess staff development, performance management systems should be applied.
Performance management is an ongoing process where supervisors and employees work together with the objective to plan, monitor, and review employee’s work objectives, goals, and professional development. It may be comprised of frequent informal conversations including coaching, feedback and support to employees about their work, needs and accomplishments related to the duties and expectations of their positions.
Performance Management may be considered an iterative process of Setting organizational goals Establishing good communication between employees Performance observation and performance evaluation to provide support Retain and develop exceptional employees to achieve organizational success.
Outputs – what will it look like when successful ? Who else is involved ? The individual’s unique contribution Timescales Constraints (i.e. things that may be obstacles) Factors that are outside the individuals control The standards to be achieved How you will measure success / gather feedback
Planning for performance management includes the following tasks: Review employee’s job description and expected outcomes Understand the performance measurement system applied in the organization Review information related collected all over the year 4. Understand the expectations of employees. These may include being involved in goal setting, being treated fairly and consistently and sharing information and resources.
Part III: PERFORMANCE
Lecture 7: Objectives
Understanding the concept of Performance
Linking goal-setting, performance monitoring
and review so as to ensure maintaining
Developing Staff is …
o Getting the best out of staff
o Staff should be responsible for their own personal
o Link with Performance Management
The Importance of Staff performance Development
Concept of Performance
An ongoing process where supervisors and employees
Aims at planning, monitoring, and reviewing an
employee’s work objectives, and professional
Is comprised of frequent informal conversations about
employees’ work, needs and accomplishments
Set GoalsSet Goals
Converting thinking and planning
about where the department or
organization is going into what
individuals must do to help it get
What are Goals ?
key responsibilities broken down into tasks
Key activities or projects the individual
needs to achieve over a period of time
They focus on performance and
An employee would typically have 3-4
focused on performance and one on
When setting Goals consider
Who is involved
The individual’s unique contribution
Factors outside the individuals control
Standards to be achieved
How to measure success / gather feedback
Planning for Performance
Review employee’s job description and
Understand the performance measurement
Review information related collected all over
Understand employee expectations to make
sure they are fairly treated.