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LEADERSHIP
SUMMIT
Robert Hargrove
What is
Leadership
Let’s study
leadership
in the
context of
history,
then in
business.
Our traditional
view of leadership
is images of
charismatic
Presidents, Prime
Ministers, CEOs
who wield
tremendous power
& speak to people
from on high.
In fact, genuine
leadership has
little to do with
one’s position,
and speaking
to people from
on high or
dominating
others.
Leaders are often
ordinary people
who dare to take a
stand for needed
change when
leaders at the top
have are stuck in
defending their
position or the
status quo.
Transactional leadership is the everyday leadership
needed to be a good steward or run the business
It involves reaching middle of the road goals and incremental
change through making deals, bargains, and tradeoffs
Transforming leadership is the kind of
leadership that alters the course of history
It involves raising the aspirations and
motivations of followers
Leadership is mobilizing people toward
a transforming vision consistent with
supreme and enduring values
Leadership without ethics and
values is just mere technique
How do you
develop
leaders
A recent study shows...
the Development of Leadership
Studying Leadership Competencies
Instead, start to think
of leadership, not as a set
of characteristics, but as
an ACTION you take
People are called to leadership by
throbbing human needs and wants
Seoul after Korean War Seoul Today
Leadership
represents
the triumph
of possibility
over
resignation
There are certain moments that
are “historic moments”
when it becomes possible for individuals
to make a difference, resulting in the
triumph of possibility over resignation
Social
Media
Courageous People
Leadership arises when we recognize an opportunity
to make a difference and dare to take a stand
Google executive who touched off the Egyptian Revolution
Leaders must win people over – both
supporters and opposers
Everything we have said
about political leadership
applies to business
leadership
Most CEO’s are transactional leaders
who focus on “running the business” –
the daily process of bargaining
Yet to reach an
Impossible
Future or create
a Game Changer
you must become
Transforming
Leaders
You need transforming leadership
when reputations are being
destroyed by a moral crisis
Toyota Motor Corp President Katsuaki Watanabe
Do you hear the
call to leadership
from employees
who feel stifled or
customers who are
frustrated?
You and I are presented with
opportunities to make a difference
every day on the job with…
Investors, Customers, Employees, Suppliers
Leadership development
depends on recognizing these
opportunities when presented to us
and daring to…
TAKE A STAND
The next step is to develop skills
We have discovered
10 elements of a
Leader’s DNA Code
Iconoclasts
Unleash your
entrepreneurial power.
Leaders follow their own
passions, talents, and
gifts, whether they
succeed or fail. Stop
trying to look good,
play it safe, conform.
1
I never wanted to be an
entrepreneur or business
person. I wanted to do
things I was proud of.
-Richard Branson
Become Your Own Seer
You can’t see new
possibilities sitting
behind your desk
weighted down by
corporate policy and
industry orthodoxy.
Get up and travel
outside your
business, outside
your industry.
The future belongs to people who
see new possibilities before they
become obvious and act on them.
-Mark Zuckerberg, CEO
2
Empathy
Ask yourself, where have all
significant competitors in your
market gotten too lazy or lost
touch with customers and
employees?”
-Herb Kelleher, CEO
Southwest Airlines on
creating a new niche
The voice of the
customer has got to
be ringing in your ear
3
Impossible Future
Take a stand for
an Impossible
Future and
communicate it
with every breath
you take.
4
From Third World to First. –PM Lee, Singapore
Be a Game Changer
You change the game with disruptive technology,
innovative business concepts, and creating a
value network.
5
Build capabilities that support
the Impossible Future
Disruptive Innovation starts with leveraging the
company capabilities and strategic assets you
already have.
6
Mastering the Political
Chessboard
7
You need to go for a
big dream and make big
decisions when you are
in a position of power
and leverage.
You need to build coalitions
and go for quick wins to build
credibility when
you are not.
Brazil’s Lula da Silva
Following Your Own True North
It’s important to
not bend your
values when you
are under stress
and pressure.
8
If we can get the
values lined up with
performance, then
this is an absolutely
unbeatable company.
–James McNerney,
CEO, Boeing
Be a Multiplier vs. Diminisher
Multipliers make
everyone around them
feel smarter and more
capable.
My role is about unleashing
what people already have
inside them that is maybe
suppressed in most work
environments.
You can't deliver good service
from unhappy employees.
Tony Hsieh, CEO, Zappos
9
Results Driven
I decided that I would go for a
breakthrough that would
seriously impact the stock price
before my first 100 days was up.
I decided to use innovation and
operational excellence to drive
revenue growth and profit
growth.
-Greg Goff, CEO, Tesoro, Fortune
500 oil company, doubled stock
price in 6 months
10
The leader’s DNA Code is translated
into specific learnable behavior
These leadership skills are intuitive. Yet when
it comes to the actual practice, “doing them is
counterintuitive.”
That’s because
the corporate
world “does
not value
these actions.”
Start by setting an Impossible Future
for your company and asking each
person to create an impossible goal.
Reading
Classroom Coaching
Stretch Assignments
Provide people with leadership development support:
Think of one thing you
will do differently as a
leader on Monday morning
as a result of being here
today.
What is it?
Robert Hargrove
Robert.Hargrove@MasterfulCoaching.com
Edward Choi
ceocoaching@yahoo.kr.co
CMOE, Masterful Coaching Korea
All Rights Reserved © 2011 Robert Hargrove

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Leadership Summit: Developing Transforming Leaders

  • 3. Let’s study leadership in the context of history, then in business.
  • 4. Our traditional view of leadership is images of charismatic Presidents, Prime Ministers, CEOs who wield tremendous power & speak to people from on high.
  • 5. In fact, genuine leadership has little to do with one’s position, and speaking to people from on high or dominating others.
  • 6. Leaders are often ordinary people who dare to take a stand for needed change when leaders at the top have are stuck in defending their position or the status quo.
  • 7. Transactional leadership is the everyday leadership needed to be a good steward or run the business It involves reaching middle of the road goals and incremental change through making deals, bargains, and tradeoffs
  • 8. Transforming leadership is the kind of leadership that alters the course of history It involves raising the aspirations and motivations of followers
  • 9. Leadership is mobilizing people toward a transforming vision consistent with supreme and enduring values
  • 10. Leadership without ethics and values is just mere technique
  • 12. A recent study shows... the Development of Leadership Studying Leadership Competencies
  • 13. Instead, start to think of leadership, not as a set of characteristics, but as an ACTION you take
  • 14. People are called to leadership by throbbing human needs and wants Seoul after Korean War Seoul Today
  • 16. There are certain moments that are “historic moments” when it becomes possible for individuals to make a difference, resulting in the triumph of possibility over resignation Social Media Courageous People
  • 17. Leadership arises when we recognize an opportunity to make a difference and dare to take a stand Google executive who touched off the Egyptian Revolution
  • 18. Leaders must win people over – both supporters and opposers
  • 19. Everything we have said about political leadership applies to business leadership
  • 20. Most CEO’s are transactional leaders who focus on “running the business” – the daily process of bargaining
  • 21. Yet to reach an Impossible Future or create a Game Changer you must become Transforming Leaders
  • 22. You need transforming leadership when reputations are being destroyed by a moral crisis Toyota Motor Corp President Katsuaki Watanabe
  • 23. Do you hear the call to leadership from employees who feel stifled or customers who are frustrated?
  • 24. You and I are presented with opportunities to make a difference every day on the job with… Investors, Customers, Employees, Suppliers
  • 25. Leadership development depends on recognizing these opportunities when presented to us and daring to… TAKE A STAND The next step is to develop skills
  • 26. We have discovered 10 elements of a Leader’s DNA Code
  • 27. Iconoclasts Unleash your entrepreneurial power. Leaders follow their own passions, talents, and gifts, whether they succeed or fail. Stop trying to look good, play it safe, conform. 1 I never wanted to be an entrepreneur or business person. I wanted to do things I was proud of. -Richard Branson
  • 28. Become Your Own Seer You can’t see new possibilities sitting behind your desk weighted down by corporate policy and industry orthodoxy. Get up and travel outside your business, outside your industry. The future belongs to people who see new possibilities before they become obvious and act on them. -Mark Zuckerberg, CEO 2
  • 29. Empathy Ask yourself, where have all significant competitors in your market gotten too lazy or lost touch with customers and employees?” -Herb Kelleher, CEO Southwest Airlines on creating a new niche The voice of the customer has got to be ringing in your ear 3
  • 30. Impossible Future Take a stand for an Impossible Future and communicate it with every breath you take. 4 From Third World to First. –PM Lee, Singapore
  • 31. Be a Game Changer You change the game with disruptive technology, innovative business concepts, and creating a value network. 5
  • 32. Build capabilities that support the Impossible Future Disruptive Innovation starts with leveraging the company capabilities and strategic assets you already have. 6
  • 33. Mastering the Political Chessboard 7 You need to go for a big dream and make big decisions when you are in a position of power and leverage. You need to build coalitions and go for quick wins to build credibility when you are not. Brazil’s Lula da Silva
  • 34. Following Your Own True North It’s important to not bend your values when you are under stress and pressure. 8 If we can get the values lined up with performance, then this is an absolutely unbeatable company. –James McNerney, CEO, Boeing
  • 35. Be a Multiplier vs. Diminisher Multipliers make everyone around them feel smarter and more capable. My role is about unleashing what people already have inside them that is maybe suppressed in most work environments. You can't deliver good service from unhappy employees. Tony Hsieh, CEO, Zappos 9
  • 36. Results Driven I decided that I would go for a breakthrough that would seriously impact the stock price before my first 100 days was up. I decided to use innovation and operational excellence to drive revenue growth and profit growth. -Greg Goff, CEO, Tesoro, Fortune 500 oil company, doubled stock price in 6 months 10
  • 37. The leader’s DNA Code is translated into specific learnable behavior These leadership skills are intuitive. Yet when it comes to the actual practice, “doing them is counterintuitive.” That’s because the corporate world “does not value these actions.”
  • 38. Start by setting an Impossible Future for your company and asking each person to create an impossible goal. Reading Classroom Coaching Stretch Assignments Provide people with leadership development support:
  • 39. Think of one thing you will do differently as a leader on Monday morning as a result of being here today. What is it?
  • 40. Robert Hargrove Robert.Hargrove@MasterfulCoaching.com Edward Choi ceocoaching@yahoo.kr.co CMOE, Masterful Coaching Korea All Rights Reserved © 2011 Robert Hargrove