1.
Michelle Tenzyk
President
East Tenth Group
EMOTIONAL INTELLIGENCE & MINDFULNESS
HOW MUCH DO THEY MATTER TO
LEADERSHIP?

2.
2Source: HuffPost, Emotional Intelligence as a Leadership Predictor
“Mindfulness is paying attention in a particular way: on
purpose; in the present moment, and non-
judgmentally”
- Dr. Jon Kabat-Zinn, 1994

3.
“The capacity for recognizing our own feelings and
those of others, for motivating ourselves, for managing
emotions well in ourselves and in our relationships.”
- Daniel Goleman

4.
Organizational change
(how you experience)Leaders
(how you act)
Groups/teams
(how you interact)
3 KEY AREAS OF
EMOTIONAL INTELLIGENCE:
MINDFULNESS

5.
HOW DO LEADERS WITH STRONG EMOTIONAL
INTELLIGENCE ACT? THEY ARE…
CHANGE AGENTS
BALANCED
CURIOUS
GRACIOUS
EMPATHETIC
SELF-AWARE
NOT PERFECTIONISTS

6.
6
EMOTIONAL INTELLIGENCE AND
MINDFULNESS TOGETHER
Body
Thought Emotion
Awareness
Moment to Moment

7.
7
Self-
awareness
Self-
regulation
Motivation Empathy Social
Skills
5 PILLARS OF EMOTIONAL INTELLIGENCE
Source: Daniel Goleman

8.
8
NON-MINDFUL MINDFUL
Lack of Awareness
Lack of Focus
Reactivity
Overwhelm
Meta Awareness
Ability to Switch
Response-ability
Resilience
MINDFULNESS

9.
9
IMPORTANCE OF
EMOTIONAL INTELLIGENCE
& MINDFULNESS
INCREASE WORKPLACE PRODUCTIVITY
REDUCE STRESS
MODERATE CONFLICT
PROMOTE UNDERSTANDING AND RELATIONSHIPS
FOSTER STABILITY AND CONTINUITY
HEIGHTEN SELF-AWARENESS
ALLOW PEOPLE TO COLLABORATE MORE EFFECTIVELY

10.
Organizational change
(how you experience)Leaders
(how you act)
Groups/teams
(how you interact)
3 KEY AREAS OF
EMOTIONAL INTELLIGENCE:
MINDFULNESS

11.
11
EMOTIONAL INTELLIGENCE IN LEADERSHIP
2/3
Research conducted in
200 companies
worldwide suggests
that 2/3 of this
difference is due to
emotional intelligence,
and only 1/3 due to
technical skills and
cognitive ability.
(Goleman, 1998)
127%
In most complex
jobs, a top performer
is 127% more
productive than an
average performer.
(Hunter, Schmidt, & Judiesch, 1990).
4/5
In top leadership
positions, over 4/5
of the difference is
due to emotional
competence.

12.
12
EMOTIONAL INTELLIGENCE IN LEADERSHIP
MORE IMPORTANT FOR MANAGERS
HELP TO MANAGE EMPLOYEES AND THE
STRESS THAT COMES WITH IT.
MANAGERS ARE UNIQUE IN THAT THEY HAVE
DIRECT INFLUENCE ON THE ATTITUDES,
PERFORMANCE, AND SATISFACTION OF
EMPLOYEES.

13.
13
8 STEPS TO STRENGTHEN
EMOTIONAL INTELLIGENCE FOR LEADERS
STEP 1: Use EI assessments
STEP 2: Identify what you need
to improve
STEP 3: Become aware of your
emotions
STEP 4: Listen to build your EI
STEP 5: Reduce your stress
STEP 6: “Hear” the nonverbal
STEP 7: Resolve conflict
positively
STEP 8: Practice & Evaluate

14.
Organizational change
(how you experience)Leaders
(how you act)
Groups/teams
(how you interact)
3 KEY AREAS OF
EMOTIONAL INTELLIGENCE:
MINDFULNESS

15.
15
The 3 things that are
necessary for any
groups success…
TEAM AND GROUP EMOTIONAL INTELLIGENCE
TRUST
SENSE OF GROUP
IDENTITY
GROUP EFFICACY

16.
16
Identify emotions in yourself and group members
Evaluate emotions of the group
Team members call another member out
Understand broader organizational context
Where does your group fit in
Continuous feedback
STRENGTHEN TEAM AND GROUP
EMOTIONAL INTELLIGENCE

17.
Organizational change
(how you experience)Leaders
(how you act)
Groups/teams
(how you interact)
3 KEY AREAS OF
EMOTIONAL INTELLIGENCE:
MINDFULNESS

18.
18
PROMOTE EMOTIONAL INTELLIGENCE TO….
Adapt to changes with minimal disturbances.
Foster creativity and flexibility,
Allow your organization to respond proactively,
instead of feeling the backlash of change.
WHEN ORGANIZATIONS CHANGE

19.
19
EMOTIONAL INTELLIGENCE HELPS WITH
COPING AND MANAGING EMOTIONS
ALLOW EMPLOYEES TO EXPRESS WHAT
THEY ARE FEELING
ORGANIZATIONAL CHANGE

20.
WHAT CAN YOU DO?

21.
21
Learn what your triggers are and how they
impact your emotions
Ask for feedback from others often and openly
Be an active listener, step back and look at
things objectively
Practice deep breathing, relax body, keep a clear
mind
Focus on other people’s perspectives and show
interest in others
TIPS TO BUILD YOUR
EMOTIONAL INTELLIGENCE
Source: HuffPost, Emotional Intelligence as a Leadership Predictor

22.
22
TIPS TO BUILD YOUR
EMOTIONAL INTELLIGENCE
Source: HuffPost, Emotional Intelligence as a Leadership Predictor
Learn the norms of the organizational culture
Read the dynamics of each situation, the people and your
surroundings
Nurture relationships; acknowledge others’ needs and
feelings
Manage expectations appropriately
Welcome the difficult conversations
Give direct, constructive feedback

23.
A SIMPLE MINDFULNESS TECHNIQUE
Stop
Take a Breath
Open-Soften-Observe
Proceed

24.
SEEK FEEDBACK
TAKE ONE ACTION
KNOW IT IS POSSIBLE
WHAT CAN YOU DO?

25.
Managing Self
Leadership in
Action
Managing
Individuals
Team
Effectiveness
Organizational
Alignment
Balanced Leadership™
Your Framework for Success
Executive Coaching
Coaching clients for
behavioral changes that yield
impactful business results.
Leadership Programs
1-on-1 and team programs to
build skills and shorten paths to
peak performance.
OUR APPROACH
People Strategy
Expert assessment of, advice
about, and hand-on support for
all key HR functions..

26.
WWW.EASTTENTHGROUP.COM
MICHELLE@EASTTENTHGROUP.COM
646-809-0112
@MICHELLETENZYK
WWW.FACEBOOK.COM/EASTTENTHGROUP
LINKEDIN.COM/COMPANY/EAST-
TENTH-GROUP-INC-