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CILIP New Professionals Day 2012
WORKSHOP AIMS

• Insight into information roles in careers services

• How careers information compares to other library roles

• Why work in careers information?

• Who do we hire?
MY PERSPECTIVE

• Worked in University of Bristol Careers Service since 2009

• Previous library assistant experience (British

  Library, King’s College London, University of Bristol)

• Information and Library Management MSc, UWE (2010)
ARE CAREERS SERVICES ALL ABOUT
ADVICE AND GUIDANCE?
                   flickr.com/photos/cushinglibrary/4790463166/
WHAT DO YOU THINK WE DO?




            flickr.com/photos/uncut/16926192
STRUCTURE OF MY SERVICE
                                          Director of Student Services and
                                                    Employability




Head of Guidance Services     Head of Employer Services                          Head of Information Services




                                      Internship                                                         Graduate
                                       Manager                                                         Destinations
                                                                 2 Information
         8 Careers Advisers                                       Specialists                          and Statistics
                                                                                                         Manager

                                   JobShop Officer
                                                                                         Information
                                                                     Information          Assistant
                                                                      Assistant -                           Graduate
                                      Graduate                                                             Destinations
            Bristol PLuS          Recruitment Officer                   CILIP
                                                                       Trainee                                 and
            Coordinator
                                                                                                            Statistics
                                                                                                             Officer

                                  2 Graduate Recruitment                                 Casual
                                        Assistants                                    Information
                                                                                       Assistants          Graduate
                                                                                       (Students)       Destinations and
           3 Careers Admin
               Officers                                                                                   Information
                                  Graduate Recruitment Intern                                              Assistant
CAREERS INFORMATION JOB TITLES
WHAT DO I DO?

• Enquiry desk work
• Information management
    Developing stock / acquisitions / weeding
    Cataloguing and classification
    Web authoring

• User training – information literacy
• Cross-team activity / current awareness
• Staff management
AREAS OF STOCK

Occupational information             Employer information
      Free publications, print        Recruitment brochures, job
folders, reference books, journals   descriptions, company reports
OTHER RESOURCES




       Applications / interviews / assessment centres
       psychometric tests / diversity issues / funding
  further study / postgraduate research / international work
     local employers / internships and work experience
RESOURCES HELP DESK
ENQUIRIES




Examples from Autumn Term 2010
DIFFERENCES               [compared to academic libraries]

• User group and their perceptions
• Amount of frontline work
• Library Management System (unusual)
• Physical stock vs. website
• Cross-team working
• Employers / careers advisers
• Professional identity
POSITIVES
                                        The thing I value, over
• Variety of work                           library work, is
• Autonomy                              independence + ability
                                           to try things out.
• Ability to manage own time
                                            @darrenmjones
• Responsibility
• Close working with non-librarians
• Ability to make changes
• Collaborative working in small team
• Subject matter
WHO DO WE HIRE?
• Team work               must have GSOH, be ready to embrace
                         change, love technology and chatting, be
• IT skills
                         able to write and be an information geek.
• Flexible                               @MallenSarah


• Ability to determine requirements / priorities
• Organisational and time management skills
• Admin skills and attention to detail
• Busy customer service experience
• Communication / interpersonal skills
TIPS*       [* my personal opinion]

• Meet criteria + keep to point          Research! I met with a
                                      careers info guy, and I asked
• Know where you are applying
                                          you some questions.
• Research via contacts               Also, show you can use info
• STAR technique                       skills in your own job hunt.
• Engage with everyone                       @DreamingEntity

• Think about questions
• Use a careers service if you
  can,                       or website e.g.
  bristol.ac.uk/careers/advice
• Get feedback
GET IN TOUCH


          megan.wiley@bristol.ac.uk

              Twitter: @wiley9000




           flickr.com/photos/crabchick/2779425682/

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Just the job: working in careers information

  • 2. WORKSHOP AIMS • Insight into information roles in careers services • How careers information compares to other library roles • Why work in careers information? • Who do we hire?
  • 3. MY PERSPECTIVE • Worked in University of Bristol Careers Service since 2009 • Previous library assistant experience (British Library, King’s College London, University of Bristol) • Information and Library Management MSc, UWE (2010)
  • 4.
  • 5. ARE CAREERS SERVICES ALL ABOUT ADVICE AND GUIDANCE? flickr.com/photos/cushinglibrary/4790463166/
  • 6. WHAT DO YOU THINK WE DO? flickr.com/photos/uncut/16926192
  • 7. STRUCTURE OF MY SERVICE Director of Student Services and Employability Head of Guidance Services Head of Employer Services Head of Information Services Internship Graduate Manager Destinations 2 Information 8 Careers Advisers Specialists and Statistics Manager JobShop Officer Information Information Assistant Assistant - Graduate Graduate Destinations Bristol PLuS Recruitment Officer CILIP Trainee and Coordinator Statistics Officer 2 Graduate Recruitment Casual Assistants Information Assistants Graduate (Students) Destinations and 3 Careers Admin Officers Information Graduate Recruitment Intern Assistant
  • 9. WHAT DO I DO? • Enquiry desk work • Information management  Developing stock / acquisitions / weeding  Cataloguing and classification  Web authoring • User training – information literacy • Cross-team activity / current awareness • Staff management
  • 10. AREAS OF STOCK Occupational information Employer information Free publications, print Recruitment brochures, job folders, reference books, journals descriptions, company reports
  • 11. OTHER RESOURCES Applications / interviews / assessment centres psychometric tests / diversity issues / funding further study / postgraduate research / international work local employers / internships and work experience
  • 14. DIFFERENCES [compared to academic libraries] • User group and their perceptions • Amount of frontline work • Library Management System (unusual) • Physical stock vs. website • Cross-team working • Employers / careers advisers • Professional identity
  • 15. POSITIVES The thing I value, over • Variety of work library work, is • Autonomy independence + ability to try things out. • Ability to manage own time @darrenmjones • Responsibility • Close working with non-librarians • Ability to make changes • Collaborative working in small team • Subject matter
  • 16. WHO DO WE HIRE? • Team work must have GSOH, be ready to embrace change, love technology and chatting, be • IT skills able to write and be an information geek. • Flexible @MallenSarah • Ability to determine requirements / priorities • Organisational and time management skills • Admin skills and attention to detail • Busy customer service experience • Communication / interpersonal skills
  • 17. TIPS* [* my personal opinion] • Meet criteria + keep to point Research! I met with a careers info guy, and I asked • Know where you are applying you some questions. • Research via contacts Also, show you can use info • STAR technique skills in your own job hunt. • Engage with everyone @DreamingEntity • Think about questions • Use a careers service if you can, or website e.g. bristol.ac.uk/careers/advice • Get feedback
  • 18. GET IN TOUCH megan.wiley@bristol.ac.uk Twitter: @wiley9000 flickr.com/photos/crabchick/2779425682/