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Copyright © 2014 Kinaxis All Rights Reserved. 
Continuous S&OP – Breaking the Mold 
Trevor Miles | e: tmiles@kinaxis.com | m: +1.647.248.6269 | t: @milesahead
3 
Copyright © 2014 Kinaxis All Rights Reserved. 
Where did this all start? 
Sep, 1989
4 
Copyright © 2014 Kinaxis All Rights Reserved. 
What have we been working toward? 
The 5 step ES&OP Process - Tom Wallace, Executive S&OP: The Executive's Guide 
Issues 
-Sequential 
-One Directional 
-High Level 
-Manual 
-Slow 
-Unit based 
-Ignores margin
5 
Copyright © 2014 Kinaxis All Rights Reserved. 
A lot has changed in 25 years Unprecedented time of global expansion
6 
Copyright © 2014 Kinaxis All Rights Reserved. 
A lot has changed in 25 years PC, ERP, APS, internet, … 
Oliver Wight: Transitioning from S&OP to IBP 
DOS VisiCalc 
Windows 95 SAP APO Google GSM Mobile 
Excel 
SAP 
iPad 
dotCom
7 
Copyright © 2014 Kinaxis All Rights Reserved. 
Jun 2007 
Mar 2011 
Aug 2006 
Mar 2006 
Feb 2004 
May 2003 
Sep 2010 
Oct 2012 
A lot has changed in a little over 10 years Cloud, Social, Mobile, Internet-of-Things, …
8 
Copyright © 2014 Kinaxis All Rights Reserved. 
A lot has changed in 5 years Internet-of-Things, 3D Printing, … 
http://www.holyrood.com/2012/12/briefing-11/
9 
Copyright © 2014 Kinaxis All Rights Reserved. 
Disruptive Technologies for Supply Chain SCM World, The Chief Supply Chain Officer Report 2014, September 2014
10 
Copyright © 2014 Kinaxis All Rights Reserved. 
But our mental model is stuck in 1990s ideas 
The traditional “plan then execute” model is the product both of historical thinking about supply chain processes and the state of available supporting technology. 
Next Generation Supply Chain Management - The Integration of Planning and Execution, CSCO Insights Thought Leadership Series, Supply Chain Digest, 2009
11 
Copyright © 2014 Kinaxis All Rights Reserved. 
Traditional S&OP Description 
Step 1 Data Gathering 
Step 2 Demand Planning 
Step 3 Supply Planning 
Step 4 Pre-S&OP Meeting 
Step 5 Exec-S&OP Meeting 
Actuals Demand, Supply, Inventory, & Backlog + Statistical Forecasts and Worksheets 
Management Forecast 1st-pass spreadsheets 
Resource Requirements Plan Capacity Constraints 2nd-pass spreadsheets 
Decisions. Recommendations, Scenarios, & Agenda for Exec Meeting 
Decisions & Updated Game Plan
12 
Copyright © 2014 Kinaxis All Rights Reserved. 
Traditional S&OP Description 
Step 1 
Data 
Gathering 
Step 2 
Demand 
Planning 
Step 3 
Supply 
Planning 
Step 4 
Pre-S&OP 
Meeting 
Step 5 
Exec-S&OP 
Meeting 
Actuals 
Demand, Supply, 
Inventory, & Backlog + 
Statistical Forecasts 
and Worksheets 
Management Forecast 
1st-pass spreadsheets 
Resource Requirements Plan 
Capacity Constraints 
2nd-pass spreadsheets 
Decisions. 
Recommendations, 
Scenarios, & Agenda 
for Exec Meeting 
Decisions & 
Updated 
Game Plan 
No wonder companies 
still think in terms of 
months and quarters 
Exec: 
I want to increase demand 
In Asia by 5% to compensate 
for revenue drop in Europe 
Demand Manager/Planner: 
Given the last 12 months history 
and our existing Marketing plans 
which countries make most sense? 
Is this spread across all product families? 
What about NPI? 
Supply Manager/Planner: 
Does the usual factory have capacity? 
If not, where else can we get supply? 
What will be the additional mfg & delivery cost? 
Which materials do we need to increase? 
Can the suppliers meet our new demand? 
If not, do we have alternative suppliers? 
Inventory Manager/Planner: 
How much RM, WIP, and FG do we need to carry? 
Where are we going to place it? 
Do we have the warehouse capacity? 
What does this mean in terms of min order qtys? 
How close does FG need to be to customers? 
S&OP Team: 
Do we have the right demand/supply balance? 
Will this meet the new revenue targets? 
Do we need additional Marketing campaigns? 
What-if the NPI does not take off as we assume? 
Executive S&OP Team: 
Can we live with the projected revenue shortfall? 
Have all the risks been considered? 
Will Europe drop even more if we shift Marketing emphasis to Asia? 
What-if we accelerate R&D by 6 months?
13 
Copyright © 2014 Kinaxis All Rights Reserved. 
Traditional S&OP Description 
Step 1 Data Gathering 
Step 2 Demand Planning 
Step 3 Supply Planning 
Step 4 Pre-S&OP Meeting 
Step 5 Exec-S&OP Meeting 
Actuals Demand, Supply, Inventory, & Backlog + Statistical Forecasts and Worksheets 
Management Forecast 1st-pass spreadsheets 
Resource Requirements Plan Capacity Constraints 2nd-pass spreadsheets 
Decisions. Recommendations, Scenarios, & Agenda for Exec Meeting 
Decisions & Updated Game Plan
14 
Copyright © 2014 Kinaxis All Rights Reserved. 
Traditional S&OP Description 
Step 1 Data Gathering 
Step 2 Demand Planning 
Step 3 Supply Planning 
Step 4 Pre-S&OP Meeting 
Step 5 Exec-S&OP Meeting 
Actuals Demand, Supply, Inventory, & Backlog + Statistical Forecasts and Worksheets 
Management Forecast 1st-pass spreadsheets 
Resource Requirements Plan Capacity Constraints 2nd-pass spreadsheets 
Decisions. Recommendations, Scenarios, & Agenda for Exec Meeting 
Decisions & Updated Game Plan
15 
Copyright © 2014 Kinaxis All Rights Reserved. 
Continuous & Collaborative S&OP 
Step 2 
Demand 
Planning 
Step 3 
Supply 
Planning 
Step 4 
Pre-S&OP 
Meeting 
Step 5 
Exec-S&OP 
Meeting 
Actuals 
Demand, Supply, 
Inventory, & Backlog + 
Statistical Forecasts 
and Worksheets 
Management Forecast 
1st-pass spreadsheets 
Resource Requirements Plan 
Capacity Constraints 
2nd-pass spreadsheets 
Decisions. 
Recommendations, 
Scenarios, & Agenda 
for Exec Meeting 
Huge improvements in 
- Visibility to issues 
- Resolution time 
- Alignment across functions
16 
Copyright © 2014 Kinaxis All Rights Reserved. 
What does “good” look like?
17 
Copyright © 2014 Kinaxis All Rights Reserved. 
StrataBridge, Evolution of Sales & Operations Planning, Andy Coldrick, Dick Ling & Chris Turner 
Risk Adjusted Long Term Plan 
One number plan wrong approach
18 
Copyright © 2014 Kinaxis All Rights Reserved. 
Outside-In approach critical 
Source: Gartner, Elevate Your S&OP Process From Traditional to Demand-Driven, Todd Applebaum and Jan Kohler, Jul 2, 2012
19 
Copyright © 2014 Kinaxis All Rights Reserved. 
Outside-In approach critical 
Supply Network 
Innovation Network 
Distribution Network 
Source: Gartner, Elevate Your S&OP Process From Traditional to Demand-Driven, Todd Applebaum and Jan Kohler, Jul 2, 2012 
Finance
20 
Copyright © 2014 Kinaxis All Rights Reserved. 
Continuous S&OP – Breaking the mold 
AND, not OR 
Concurrent, not just sequential 
Event-driven, not just calendar-driven 
Effective, and efficient
21 
Copyright © 2014 Kinaxis All Rights Reserved. 
Continuous demand, supply, and market input 
Continuous S&OP – Breaking the Mold 
Operational Planning & Execution 
Financial Performance 
Finance Consensus 
Finance Scenarios 
Statistical Forecast 
Demand Consensus 
Demand Scenarios 
Sales & Marketing 
New Product Gates 
New Product Consensus 
New Product Scenarios 
Engineering/R&D 
Supply Performance 
Supply Consensus 
Supply Scenarios 
Operations 
Finance 
Continuous S&OP 
•Generate plan 
•Sense when plan will not be met 
•Identify future risk 
•Mid-cycle adjustments 
•Know sooner, act faster 
Key Capabilities 
•Range planning 
•Decision orchestration 
•Business trade-off analysis 
•Scenario planning 
•Assumption capture 
•Concurrent planning 
–Time 
–Function 
–Hierarchy 
Monitor Performance Continuously 
Future Risk 
Executive S&OP Meeting
22 
Copyright © 2014 Kinaxis All Rights Reserved. 
What does ‘good’ look like? Qualitative Improvements
23 
Copyright © 2014 Kinaxis All Rights Reserved. 
What does ‘good’ look like? Quantitative Improvements
Copyright © 2014 Kinaxis All Rights Reserved. 
Continuous S&OP – Breaking the Mold 
Trevor Miles | e: tmiles@kinaxis.com | m: +1.647.248.6269 | t: @milesahead

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Continuous S&OP - Breaking the Mold - Kinaxis presentation

  • 1.
  • 2. Copyright © 2014 Kinaxis All Rights Reserved. Continuous S&OP – Breaking the Mold Trevor Miles | e: tmiles@kinaxis.com | m: +1.647.248.6269 | t: @milesahead
  • 3. 3 Copyright © 2014 Kinaxis All Rights Reserved. Where did this all start? Sep, 1989
  • 4. 4 Copyright © 2014 Kinaxis All Rights Reserved. What have we been working toward? The 5 step ES&OP Process - Tom Wallace, Executive S&OP: The Executive's Guide Issues -Sequential -One Directional -High Level -Manual -Slow -Unit based -Ignores margin
  • 5. 5 Copyright © 2014 Kinaxis All Rights Reserved. A lot has changed in 25 years Unprecedented time of global expansion
  • 6. 6 Copyright © 2014 Kinaxis All Rights Reserved. A lot has changed in 25 years PC, ERP, APS, internet, … Oliver Wight: Transitioning from S&OP to IBP DOS VisiCalc Windows 95 SAP APO Google GSM Mobile Excel SAP iPad dotCom
  • 7. 7 Copyright © 2014 Kinaxis All Rights Reserved. Jun 2007 Mar 2011 Aug 2006 Mar 2006 Feb 2004 May 2003 Sep 2010 Oct 2012 A lot has changed in a little over 10 years Cloud, Social, Mobile, Internet-of-Things, …
  • 8. 8 Copyright © 2014 Kinaxis All Rights Reserved. A lot has changed in 5 years Internet-of-Things, 3D Printing, … http://www.holyrood.com/2012/12/briefing-11/
  • 9. 9 Copyright © 2014 Kinaxis All Rights Reserved. Disruptive Technologies for Supply Chain SCM World, The Chief Supply Chain Officer Report 2014, September 2014
  • 10. 10 Copyright © 2014 Kinaxis All Rights Reserved. But our mental model is stuck in 1990s ideas The traditional “plan then execute” model is the product both of historical thinking about supply chain processes and the state of available supporting technology. Next Generation Supply Chain Management - The Integration of Planning and Execution, CSCO Insights Thought Leadership Series, Supply Chain Digest, 2009
  • 11. 11 Copyright © 2014 Kinaxis All Rights Reserved. Traditional S&OP Description Step 1 Data Gathering Step 2 Demand Planning Step 3 Supply Planning Step 4 Pre-S&OP Meeting Step 5 Exec-S&OP Meeting Actuals Demand, Supply, Inventory, & Backlog + Statistical Forecasts and Worksheets Management Forecast 1st-pass spreadsheets Resource Requirements Plan Capacity Constraints 2nd-pass spreadsheets Decisions. Recommendations, Scenarios, & Agenda for Exec Meeting Decisions & Updated Game Plan
  • 12. 12 Copyright © 2014 Kinaxis All Rights Reserved. Traditional S&OP Description Step 1 Data Gathering Step 2 Demand Planning Step 3 Supply Planning Step 4 Pre-S&OP Meeting Step 5 Exec-S&OP Meeting Actuals Demand, Supply, Inventory, & Backlog + Statistical Forecasts and Worksheets Management Forecast 1st-pass spreadsheets Resource Requirements Plan Capacity Constraints 2nd-pass spreadsheets Decisions. Recommendations, Scenarios, & Agenda for Exec Meeting Decisions & Updated Game Plan No wonder companies still think in terms of months and quarters Exec: I want to increase demand In Asia by 5% to compensate for revenue drop in Europe Demand Manager/Planner: Given the last 12 months history and our existing Marketing plans which countries make most sense? Is this spread across all product families? What about NPI? Supply Manager/Planner: Does the usual factory have capacity? If not, where else can we get supply? What will be the additional mfg & delivery cost? Which materials do we need to increase? Can the suppliers meet our new demand? If not, do we have alternative suppliers? Inventory Manager/Planner: How much RM, WIP, and FG do we need to carry? Where are we going to place it? Do we have the warehouse capacity? What does this mean in terms of min order qtys? How close does FG need to be to customers? S&OP Team: Do we have the right demand/supply balance? Will this meet the new revenue targets? Do we need additional Marketing campaigns? What-if the NPI does not take off as we assume? Executive S&OP Team: Can we live with the projected revenue shortfall? Have all the risks been considered? Will Europe drop even more if we shift Marketing emphasis to Asia? What-if we accelerate R&D by 6 months?
  • 13. 13 Copyright © 2014 Kinaxis All Rights Reserved. Traditional S&OP Description Step 1 Data Gathering Step 2 Demand Planning Step 3 Supply Planning Step 4 Pre-S&OP Meeting Step 5 Exec-S&OP Meeting Actuals Demand, Supply, Inventory, & Backlog + Statistical Forecasts and Worksheets Management Forecast 1st-pass spreadsheets Resource Requirements Plan Capacity Constraints 2nd-pass spreadsheets Decisions. Recommendations, Scenarios, & Agenda for Exec Meeting Decisions & Updated Game Plan
  • 14. 14 Copyright © 2014 Kinaxis All Rights Reserved. Traditional S&OP Description Step 1 Data Gathering Step 2 Demand Planning Step 3 Supply Planning Step 4 Pre-S&OP Meeting Step 5 Exec-S&OP Meeting Actuals Demand, Supply, Inventory, & Backlog + Statistical Forecasts and Worksheets Management Forecast 1st-pass spreadsheets Resource Requirements Plan Capacity Constraints 2nd-pass spreadsheets Decisions. Recommendations, Scenarios, & Agenda for Exec Meeting Decisions & Updated Game Plan
  • 15. 15 Copyright © 2014 Kinaxis All Rights Reserved. Continuous & Collaborative S&OP Step 2 Demand Planning Step 3 Supply Planning Step 4 Pre-S&OP Meeting Step 5 Exec-S&OP Meeting Actuals Demand, Supply, Inventory, & Backlog + Statistical Forecasts and Worksheets Management Forecast 1st-pass spreadsheets Resource Requirements Plan Capacity Constraints 2nd-pass spreadsheets Decisions. Recommendations, Scenarios, & Agenda for Exec Meeting Huge improvements in - Visibility to issues - Resolution time - Alignment across functions
  • 16. 16 Copyright © 2014 Kinaxis All Rights Reserved. What does “good” look like?
  • 17. 17 Copyright © 2014 Kinaxis All Rights Reserved. StrataBridge, Evolution of Sales & Operations Planning, Andy Coldrick, Dick Ling & Chris Turner Risk Adjusted Long Term Plan One number plan wrong approach
  • 18. 18 Copyright © 2014 Kinaxis All Rights Reserved. Outside-In approach critical Source: Gartner, Elevate Your S&OP Process From Traditional to Demand-Driven, Todd Applebaum and Jan Kohler, Jul 2, 2012
  • 19. 19 Copyright © 2014 Kinaxis All Rights Reserved. Outside-In approach critical Supply Network Innovation Network Distribution Network Source: Gartner, Elevate Your S&OP Process From Traditional to Demand-Driven, Todd Applebaum and Jan Kohler, Jul 2, 2012 Finance
  • 20. 20 Copyright © 2014 Kinaxis All Rights Reserved. Continuous S&OP – Breaking the mold AND, not OR Concurrent, not just sequential Event-driven, not just calendar-driven Effective, and efficient
  • 21. 21 Copyright © 2014 Kinaxis All Rights Reserved. Continuous demand, supply, and market input Continuous S&OP – Breaking the Mold Operational Planning & Execution Financial Performance Finance Consensus Finance Scenarios Statistical Forecast Demand Consensus Demand Scenarios Sales & Marketing New Product Gates New Product Consensus New Product Scenarios Engineering/R&D Supply Performance Supply Consensus Supply Scenarios Operations Finance Continuous S&OP •Generate plan •Sense when plan will not be met •Identify future risk •Mid-cycle adjustments •Know sooner, act faster Key Capabilities •Range planning •Decision orchestration •Business trade-off analysis •Scenario planning •Assumption capture •Concurrent planning –Time –Function –Hierarchy Monitor Performance Continuously Future Risk Executive S&OP Meeting
  • 22. 22 Copyright © 2014 Kinaxis All Rights Reserved. What does ‘good’ look like? Qualitative Improvements
  • 23. 23 Copyright © 2014 Kinaxis All Rights Reserved. What does ‘good’ look like? Quantitative Improvements
  • 24. Copyright © 2014 Kinaxis All Rights Reserved. Continuous S&OP – Breaking the Mold Trevor Miles | e: tmiles@kinaxis.com | m: +1.647.248.6269 | t: @milesahead