At the #QSPSummit in Porto, Portugal today I spoke about AI and the workforce. According to the World Economic Forum, 75 million jobs will be displaced, and another 135 million new jobs will emerge. Artificial Intelligence is causing structural reengineering in our workplace. This worklab will look at Artificial Intelligence and how man and machine need to work together to make the workplace work for society. • Win or lose: Will Artificial Intelligence lead to our demise or make us super-human in the workplace? • Understand what Artificial Intelligence can do for you and how to use it to your advantage in the workplace • What Augmented Intelligence is and why it is the next-gen Artificial Intelligence • How learning and development will evolve to cater for these structural shifts • What you need to do as a business leader

1. WIN LOSEOut-skilled by AI?
@constant_garden #AugmentInt #QSPsummithttps://www.linkedin.com/in/melaniecook2

2. Mind
Pipes
Core
@constant_garden #AugmentInt #QSPsummit
Machine
Platform
Crowd
Source: McAfee, A Brynjolfsson, E 2017, Machines, Platforms, Crowds: Harnessing our Digital Future, W. W. Norton & Company, USA

3. 93k
326M
@constant_garden #AugmentInt #QSPsummit
55
400M
EMPLOYEES EMPLOYEES
CUSTOMERS ACTIVE USERES

4. Manufacturing Added Value (Old Data Series) Manufacturing Added Value (New Data Series)
RISINGPRODUCTIVITY
@constant_garden #AugmentIntSource: A FAQ on Tech, Jobs and Wages. Andrew McAfee

5. US Manufacturing Employment (1000s of people)
Manufacturing Added Value (Old Data Series) Manufacturing Added Value (New Data Series)
@constant_garden #AugmentIntSource: A FAQ on Tech, Jobs and Wages. Andrew McAfee
FALLINGJOBS

6. Blue collar
@constant_garden #AugmentInt #QSPsummit
All collars

8. AI
@constant_garden #AugmentInt #QSPsummit
IA
Artificial
Intelligence
Intelligence
Augmentation

9. AI
The idea of a computer system
that, by reproducing human
cognition, allows that system to
function autonomously and
effectively in a given domain. An
AI system demonstrates a kind
of intentionality—it initiates
action in its environment and
pursues goals.
Source: Wikipedia: An Intelligence Augmentation tool @constant_garden #AugmentInt

10. IA
The idea that a computer
system supplements and
supports human thinking,
analysis, and planning, leaving
the intentionality of a human
actor at the heart of the human-
computer interaction. Focusing
on the interaction of humans
and computers, rather than on
computers alone.
Source: Wikipedia: An Intelligence Augmentation tool @constant_garden #AugmentInt

11. @constant_garden #AugmentIntSource: Augmenting Human Intelligence , Dr John Kelly

12. @constant_garden #AugmentInt
“The automatic factory could not fail to raise new social
problems [as it] threatens to replace [human workers]
completely by mechanical agents….If these changes…
come upon us in a haphazard and ill-organised way,
we may well be in for the greatest period of
unemployment we have yet seen.”
Ref: Wiener, N 1950, The Human Use of Human Beings, Houghton Mifflin, USA

13. Advantage Disadvantage
Using AI to your

14. Level 0 Level 1 Level 2 Level 3
Value Creation
Transactional
Pipes
Optimised Innovative
Disruptive
Platforms
Customer Experience Push Target Involve Transform
Ways of Working Processes
Piloting
Sprints
Iterative
Experiments
Aligned
autonomy
Talent Hire Build
Knowledge
Sharing
Learning
Organisation
Digital Technology
& Data
Silos
Ad hoc
Links
Integrated
Service
platform/
ecosystem

15. Go to menti.com and use code 47 95 58

16. AI will help with the
evolution we desire

17. Unaware
Inside-out
Product centric
Undefined
Generally unprepared
Steady progress
Aware
Outside-in
Customer obsessed
Shared vernacular
Individually equipped
Prolific experimentation
LEARNING & DEVELOPMENT

18. Lead?
@constant_garden #AugmentInt #QSPsummit
Led?

19. 75%
@constant_garden #AugmentInt #QSPsummit
25%
Source: 2017 Global Human Capital Trends. Deloitte
COMPANIES ADOPTING AI

20. 17%
@constant_garden #AugmentInt #QSPsummit
83%
Source: 2017 Global Human Capital Trends. Deloitte
READY FOR MIND & MACHINES
WORKING TOGETHER

22. Waterkular productivity
index
KPI impacted
Likely to
succeed
Not a hope in
hell
t
It warns,
Tells why, how and
what’s happening

23. DATA
INPUTS
Comms
Project
KPI
OUTPUTS
Sentiment
Key events
Predicted
outcomes
Semantic
Tech
WATERKULAR AI
Machine learning insight and human
leadership qualities make business magic

24. AI
@constant_garden #AugmentInt #QSPsummit
IA
Artificial
Intelligence
Intelligence
Augmentation

25. WIN LOSEOut-skilled by AI?
@constant_garden #AugmentInt #QSPsummithttps://www.linkedin.com/in/melaniecook2