SlideShare a Scribd company logo
1 of 7
The Future of Government-Citizen Interaction
• Wikis
• Social Networking
• Advertising
• Crowdsourcing
Previously known for:
1
Collaboration and location-based services
Now:
Changing Government-Citizen Interaction
2
Applied to platforms
• Allows governments to clarify procedures and
encourage citizen input
• Allows citizens to effectively catalyze change in
their communities
Bringing Mobile to Main Street
PublicStuff’s platform helps local governments turn civic inquiries into tangible
community improvements by enabling residents to connect to their representatives
through their laptops, mobile phones and tablets.
3
Examples
 Potholes
 Suspicious Activity
 Dangerous Conditions
 Abandoned Vehicles
Report Issues
Services for residents
Access Information
Examples
 Request Status
 City Event Calendars
 Business Incentive Information
 Real time updates (e.g. traffic, natural disasters)
4
Tools for City Staff
Notify citizens on request status
Delegate workflow &tasks to your staff
Connect with residents to collect
additional details on requests
ESRI integration
Import and sync multiple mapping layers
Custom reports allow for data driven decision
making
Custom reporting tools
Report resident engagement levels or
city staff response times
Accurate and relevant data
Workflow Tools Data & Analytics Mapping
3
6
Conclusion
Isolated
Experience
ConnectiveExchange of
Information; Real Results

More Related Content

What's hot

ONR Social Media Conference - GeoIQ
ONR Social Media Conference - GeoIQONR Social Media Conference - GeoIQ
ONR Social Media Conference - GeoIQ
seagor
 
Open Data Sheffield - Doncaster GeekUp
Open Data Sheffield - Doncaster GeekUpOpen Data Sheffield - Doncaster GeekUp
Open Data Sheffield - Doncaster GeekUp
Jag Goraya
 
Chesterton Tribune - January 6, 2016
Chesterton Tribune - January 6, 2016Chesterton Tribune - January 6, 2016
Chesterton Tribune - January 6, 2016
John Nekus
 

What's hot (19)

Digital transformation trends in government
Digital transformation trends in governmentDigital transformation trends in government
Digital transformation trends in government
 
ONR Social Media Conference - GeoIQ
ONR Social Media Conference - GeoIQONR Social Media Conference - GeoIQ
ONR Social Media Conference - GeoIQ
 
The future of cities data-sharing in medium and long term | Professor Sir Ala...
The future of cities data-sharing in medium and long term | Professor Sir Ala...The future of cities data-sharing in medium and long term | Professor Sir Ala...
The future of cities data-sharing in medium and long term | Professor Sir Ala...
 
Open Data Sheffield - Doncaster GeekUp
Open Data Sheffield - Doncaster GeekUpOpen Data Sheffield - Doncaster GeekUp
Open Data Sheffield - Doncaster GeekUp
 
Cellint transportation
Cellint transportation Cellint transportation
Cellint transportation
 
PTI Webinar
PTI WebinarPTI Webinar
PTI Webinar
 
National Urban Strategy, Planning, and a Sustainability Index
National Urban Strategy, Planning, and a Sustainability IndexNational Urban Strategy, Planning, and a Sustainability Index
National Urban Strategy, Planning, and a Sustainability Index
 
Visualizing Urban Accessibility Metrics for Incremental Bus Rapid Transit
Visualizing Urban Accessibility Metrics for Incremental Bus Rapid TransitVisualizing Urban Accessibility Metrics for Incremental Bus Rapid Transit
Visualizing Urban Accessibility Metrics for Incremental Bus Rapid Transit
 
Big data tools, techs & smart cities
Big data tools, techs & smart citiesBig data tools, techs & smart cities
Big data tools, techs & smart cities
 
BRT Book
BRT BookBRT Book
BRT Book
 
Citymatter: UX / UI Design
Citymatter: UX / UI DesignCitymatter: UX / UI Design
Citymatter: UX / UI Design
 
Climate benefits slideshow 2015 v2
Climate benefits slideshow 2015 v2Climate benefits slideshow 2015 v2
Climate benefits slideshow 2015 v2
 
Chesterton Tribune - January 6, 2016
Chesterton Tribune - January 6, 2016Chesterton Tribune - January 6, 2016
Chesterton Tribune - January 6, 2016
 
Open Source Government - TEDxSoMa
Open Source  Government - TEDxSoMaOpen Source  Government - TEDxSoMa
Open Source Government - TEDxSoMa
 
TheRightMovesNet-Fact Sheet
TheRightMovesNet-Fact SheetTheRightMovesNet-Fact Sheet
TheRightMovesNet-Fact Sheet
 
Planning for accessibility in growing cities
Planning for accessibility in growing citiesPlanning for accessibility in growing cities
Planning for accessibility in growing cities
 
Vivek Kundra: Creating the Digital Public Square / Forum One Web Executive Se...
Vivek Kundra: Creating the Digital Public Square / Forum One Web Executive Se...Vivek Kundra: Creating the Digital Public Square / Forum One Web Executive Se...
Vivek Kundra: Creating the Digital Public Square / Forum One Web Executive Se...
 
Mobile Age Project - Factsheet
Mobile Age Project - FactsheetMobile Age Project - Factsheet
Mobile Age Project - Factsheet
 
ACCR
ACCRACCR
ACCR
 

Similar to SXSW Presentation

(public) Smart Cities How the Internet is Changing the Way Local Governments...
(public) Smart Cities  How the Internet is Changing the Way Local Governments...(public) Smart Cities  How the Internet is Changing the Way Local Governments...
(public) Smart Cities How the Internet is Changing the Way Local Governments...
Sharie Blanton
 
Jersey city technology_whitepaper - final
Jersey city technology_whitepaper - finalJersey city technology_whitepaper - final
Jersey city technology_whitepaper - final
Candice Osborne
 
Communications transition report final edits (1)
Communications transition report   final edits (1)Communications transition report   final edits (1)
Communications transition report final edits (1)
Candice Osborne
 
Social Media And The City
Social Media And The CitySocial Media And The City
Social Media And The City
Bradley Gilmour
 
E-Governance Slide.pdf
E-Governance Slide.pdfE-Governance Slide.pdf
E-Governance Slide.pdf
InfinityHealth
 

Similar to SXSW Presentation (20)

Accelerate CItizen Engagement @ the Speed of Now
Accelerate CItizen Engagement @ the Speed of NowAccelerate CItizen Engagement @ the Speed of Now
Accelerate CItizen Engagement @ the Speed of Now
 
(public) Smart Cities How the Internet is Changing the Way Local Governments...
(public) Smart Cities  How the Internet is Changing the Way Local Governments...(public) Smart Cities  How the Internet is Changing the Way Local Governments...
(public) Smart Cities How the Internet is Changing the Way Local Governments...
 
Osimo fp7consult13072010def
Osimo fp7consult13072010defOsimo fp7consult13072010def
Osimo fp7consult13072010def
 
Future of Citizen Engagement & Asset Management with CitySourced and Cityworks
Future of Citizen Engagement & Asset Management with CitySourced and CityworksFuture of Citizen Engagement & Asset Management with CitySourced and Cityworks
Future of Citizen Engagement & Asset Management with CitySourced and Cityworks
 
Smart city1
Smart city1Smart city1
Smart city1
 
Transparent Governance
Transparent GovernanceTransparent Governance
Transparent Governance
 
Jersey city technology_whitepaper - final
Jersey city technology_whitepaper - finalJersey city technology_whitepaper - final
Jersey city technology_whitepaper - final
 
Session Four: The Digital Revolution Challenges And Opportunities For Sub Nat...
Session Four: The Digital Revolution Challenges And Opportunities For Sub Nat...Session Four: The Digital Revolution Challenges And Opportunities For Sub Nat...
Session Four: The Digital Revolution Challenges And Opportunities For Sub Nat...
 
Hyperlocal Social Media.pdf
Hyperlocal Social Media.pdfHyperlocal Social Media.pdf
Hyperlocal Social Media.pdf
 
Civic Innovation
Civic InnovationCivic Innovation
Civic Innovation
 
Technocon 2010
Technocon 2010Technocon 2010
Technocon 2010
 
Smarter Water and Smarter Sustainable Dubuque | 2013 Loras College Business A...
Smarter Water and Smarter Sustainable Dubuque | 2013 Loras College Business A...Smarter Water and Smarter Sustainable Dubuque | 2013 Loras College Business A...
Smarter Water and Smarter Sustainable Dubuque | 2013 Loras College Business A...
 
APA LA PPT
APA LA PPTAPA LA PPT
APA LA PPT
 
Communications transition report final edits (1)
Communications transition report   final edits (1)Communications transition report   final edits (1)
Communications transition report final edits (1)
 
Smart cities presentation (4) cg (1)
Smart cities presentation (4) cg (1)Smart cities presentation (4) cg (1)
Smart cities presentation (4) cg (1)
 
Presentation-Thesis_Final_a
Presentation-Thesis_Final_aPresentation-Thesis_Final_a
Presentation-Thesis_Final_a
 
Social Media And The City
Social Media And The CitySocial Media And The City
Social Media And The City
 
Social Media And The City
Social Media And The CitySocial Media And The City
Social Media And The City
 
Social Media And The City
Social Media And The CitySocial Media And The City
Social Media And The City
 
E-Governance Slide.pdf
E-Governance Slide.pdfE-Governance Slide.pdf
E-Governance Slide.pdf
 

Recently uploaded

Recently uploaded (20)

How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected Worker
 
Boost Fertility New Invention Ups Success Rates.pdf
Boost Fertility New Invention Ups Success Rates.pdfBoost Fertility New Invention Ups Success Rates.pdf
Boost Fertility New Invention Ups Success Rates.pdf
 
Corporate and higher education May webinar.pptx
Corporate and higher education May webinar.pptxCorporate and higher education May webinar.pptx
Corporate and higher education May webinar.pptx
 
AWS Community Day CPH - Three problems of Terraform
AWS Community Day CPH - Three problems of TerraformAWS Community Day CPH - Three problems of Terraform
AWS Community Day CPH - Three problems of Terraform
 
Biography Of Angeliki Cooney | Senior Vice President Life Sciences | Albany, ...
Biography Of Angeliki Cooney | Senior Vice President Life Sciences | Albany, ...Biography Of Angeliki Cooney | Senior Vice President Life Sciences | Albany, ...
Biography Of Angeliki Cooney | Senior Vice President Life Sciences | Albany, ...
 
MINDCTI Revenue Release Quarter One 2024
MINDCTI Revenue Release Quarter One 2024MINDCTI Revenue Release Quarter One 2024
MINDCTI Revenue Release Quarter One 2024
 
Connector Corner: Accelerate revenue generation using UiPath API-centric busi...
Connector Corner: Accelerate revenue generation using UiPath API-centric busi...Connector Corner: Accelerate revenue generation using UiPath API-centric busi...
Connector Corner: Accelerate revenue generation using UiPath API-centric busi...
 
ICT role in 21st century education and its challenges
ICT role in 21st century education and its challengesICT role in 21st century education and its challenges
ICT role in 21st century education and its challenges
 
MS Copilot expands with MS Graph connectors
MS Copilot expands with MS Graph connectorsMS Copilot expands with MS Graph connectors
MS Copilot expands with MS Graph connectors
 
CNIC Information System with Pakdata Cf In Pakistan
CNIC Information System with Pakdata Cf In PakistanCNIC Information System with Pakdata Cf In Pakistan
CNIC Information System with Pakdata Cf In Pakistan
 
Polkadot JAM Slides - Token2049 - By Dr. Gavin Wood
Polkadot JAM Slides - Token2049 - By Dr. Gavin WoodPolkadot JAM Slides - Token2049 - By Dr. Gavin Wood
Polkadot JAM Slides - Token2049 - By Dr. Gavin Wood
 
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot TakeoffStrategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
 
Six Myths about Ontologies: The Basics of Formal Ontology
Six Myths about Ontologies: The Basics of Formal OntologySix Myths about Ontologies: The Basics of Formal Ontology
Six Myths about Ontologies: The Basics of Formal Ontology
 
Mcleodganj Call Girls 🥰 8617370543 Service Offer VIP Hot Model
Mcleodganj Call Girls 🥰 8617370543 Service Offer VIP Hot ModelMcleodganj Call Girls 🥰 8617370543 Service Offer VIP Hot Model
Mcleodganj Call Girls 🥰 8617370543 Service Offer VIP Hot Model
 
Apidays New York 2024 - The value of a flexible API Management solution for O...
Apidays New York 2024 - The value of a flexible API Management solution for O...Apidays New York 2024 - The value of a flexible API Management solution for O...
Apidays New York 2024 - The value of a flexible API Management solution for O...
 
Apidays New York 2024 - Passkeys: Developing APIs to enable passwordless auth...
Apidays New York 2024 - Passkeys: Developing APIs to enable passwordless auth...Apidays New York 2024 - Passkeys: Developing APIs to enable passwordless auth...
Apidays New York 2024 - Passkeys: Developing APIs to enable passwordless auth...
 
DEV meet-up UiPath Document Understanding May 7 2024 Amsterdam
DEV meet-up UiPath Document Understanding May 7 2024 AmsterdamDEV meet-up UiPath Document Understanding May 7 2024 Amsterdam
DEV meet-up UiPath Document Understanding May 7 2024 Amsterdam
 
WSO2's API Vision: Unifying Control, Empowering Developers
WSO2's API Vision: Unifying Control, Empowering DevelopersWSO2's API Vision: Unifying Control, Empowering Developers
WSO2's API Vision: Unifying Control, Empowering Developers
 
Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving
Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost SavingRepurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving
Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving
 
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemkeProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
 

SXSW Presentation

  • 1. The Future of Government-Citizen Interaction
  • 2. • Wikis • Social Networking • Advertising • Crowdsourcing Previously known for: 1 Collaboration and location-based services Now: Changing Government-Citizen Interaction
  • 3. 2 Applied to platforms • Allows governments to clarify procedures and encourage citizen input • Allows citizens to effectively catalyze change in their communities
  • 4. Bringing Mobile to Main Street PublicStuff’s platform helps local governments turn civic inquiries into tangible community improvements by enabling residents to connect to their representatives through their laptops, mobile phones and tablets. 3
  • 5. Examples  Potholes  Suspicious Activity  Dangerous Conditions  Abandoned Vehicles Report Issues Services for residents Access Information Examples  Request Status  City Event Calendars  Business Incentive Information  Real time updates (e.g. traffic, natural disasters) 4
  • 6. Tools for City Staff Notify citizens on request status Delegate workflow &tasks to your staff Connect with residents to collect additional details on requests ESRI integration Import and sync multiple mapping layers Custom reports allow for data driven decision making Custom reporting tools Report resident engagement levels or city staff response times Accurate and relevant data Workflow Tools Data & Analytics Mapping 3

Editor's Notes

  1. PublicStuff is a digital communications system that provides the easiest, most efficient way for city representatives to interact with their communities to improve access to city services. More than 200 cities nationwide are using PublicStuff’s cloud-based self-service platform because it’s quick to deploy, highly customizable and helps them achieve an average 92.2 percent resolution rate on service requests.