3. Mission:
Treat hikers as king
all-round, first-tier services
Goal/Objective:
First Year: Balance costs
Following year(s): Make profits
So that we can continue our services
Target customers:
Hikers
Folks who love outdoor activities
5. Overlander
Sizable, Experienced
Physical + Website
Stores: 9
e.g. Mong Kok Flagship Shop
Features
Full range of products
Comfortable shopping experience
Free Technical & Buying Guide
Membership Program
Special Event
Sponsor Outdoor Activities
6. Peak Sport
Yahoo Shop
No physical store
Mode
1)View
2)Contact
3)Trade
No bidding & Evaluation
Save Transaction Fee
7. Hiking.com.hk
First Content Providers for hikers
Information:
Weather
Trail
Detail
General Knowledge
Others
8. Mixed responsibility
Build the website by ourselves
Host the web server outsourcing (by Hostingspeed)
3 databases
Catalog database
Customer database
Order database
2 servers
Video server
Ads server
9. Use SSL to encrypt the transactions
Encode private information
To protect Internet communications
To Secure channels of communication
Protecting networks
Firewall: Set by the hosting company
filter unwanted packet
apply as gateways
10. Protecting servers and clients
Should use anti-virus software to do that
Set by hosting company
No need to upgrade the OS system
No need daily updated the anti-virus software
Reduce the cost
11. Use credit card(VISA, MasterCard)
Most common payment method
Use Paypal
Protect customer sensitive financial details
Buyers trust PayPal
Buyers can use credit card in Paypal
Provide policy statement
Show how to protect customers’ private information
12. Search Engine
most direct way
Yahoo, Google, Sina etc.
Facebook Page
word of mouth
Related Websites
Blogs
Forum
Affiliate
13. Database, cookies
Records and Histories
understanding visitors behavior
Customer Relationship management system
create customer profile
e.g. product and usage summary, contact history
Personalization
base on the customer profile
personalized e-mail advertisement
14. Online Advertising
Display ads:
banners in webs
Search engine
keyword e.g. hiking
Opt-in e-mail
Video-ad
social network e.g. Youtube and Facebook
15. FAQ
provide solutions to question of visitors towards
our website or service
E-Pay
Credit card, PayPal etc.
Shopping Cart
16. Home Page
About Us
Mission, History
Hiking Resources
Safety guideline, Hiking trails(map) , Video
Shops
Footwear, Clothing, Accessories, Bags, Others
Membership
Membership discount, Tour guide
Forum
Contact Us
17. Shopping Cart
Just tick the item and put it into shopping cart
Accumulates a list of items for purchase
Calculates a total
Online catalog
Product with pictures and description
Click on the designated product with more information
Have different angle of product
With product comparison
18. Estimation: 1200 members
Type(S) Expected Amount(s)
Sale of physical good 900,000
(1200 X $750)
Tour Service Revenue 90,000
(600 X 5 X $30)
Subscription 288,000
($120 X 2 X 1,200)
Other revenue – Advertising 36,000
($1500 X2 X12)
Total 1,233,000
19. Type(S) Expected Amount(s)
Advertising & Promotion 300,000
Web Design Cost 3,000
Web Hosting Cost 1,584
($98$66X12X2)
Domain Name Cost 198
($99X2)
Salary 360,000
(10,000 X 3 X12)
3 Staff : Online Q/A + Trader + Tour
guide
Cost of goods sold 360,000
(1200X300)
Total 1,024,782
20. Accessibility rules
To convenience disabled users to view our web
Extend to International scale
Conclusion:
Combination: Store + Information+ Sharing
Novel, considerate idea, multi-function