Mark Gould

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As of June 2014, I have started my own business helping firms find great ways to use their own knowledge better. From September 2006 until May 2014, I was Head of Knowledge Management at Addleshaw Goddard. As such, I was responsible for finding, developing and promoting ways in which people in the firm can make the most of their own and other people’s knowledge. In addition to managing knowledge activities for the firm, in June 2011 I took on responsibility for leading the firm's 20 Professional Support Lawyers (PSLs) as a team, focusing them on delivering improved profitability for the firm and their practice groups. Before moving into the central KM role in September 2006, I was a Pr.

law firms knowledge management

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Mark Gould

Présentations

Evaluating law firm knowledge activities (London Law Expo, October 2014)

J’aime

What is Moodle explained with Lego

Five Rules of Social Media for Law Firms

Mo.De. - Motivational Design: the four core elements

10 barriers to knowledge sharing

Knowledge work is broken - can social fix it?

Steps for mapping - a rough guide

Playing chess with Companies

David Gurteen - KM Middle East 2011

Social, mobile, cloud and the consumerisation of user experience – LawTech Futures 2013

Social Intranet (R)evolution at Enterprise 2.0 Summit

What is KM for?

Social Intranets in Social Business

Separating enterprise social apps from platforms

Users Don't Have Goals

SCs, SIMPLE and Daniel Webster programme

Complexity Thinking

20110913 km@except

Death by PowerPoint

From Cognitive Psychology to Learning Design - Chris Atherton at LT11UK

Democratization of Communication

The Nature of Knowledge Work

Overload, Shmoverload

Practical KM Strategy And Tactics

Understanding complexity - The Cynefin framework

Ten tips for succeeding at collaboration [+ audio]

Personal Network Management Km Forum Oct 2009

The Gen Y Guide to Web 2.0 at Work

Personal Kanban 101

Enterprise 2.0 : Leveraging collaboration platforms to foster knowledge, innovation and productivity

Predictable Irrationality If You Build What They Ask For, They Will Not Come