This document discusses trends in managing future communication networks and services. It covers several topics: - Major trends like increased mobility, new devices/interactions, and heterogeneous traffic types are making network management more complex. - In-network management may help networks self-govern according to business goals using control loops that monitor, analyze, and take actions based on policies. - The author's research addresses architectural modeling and knowledge engineering, policy analysis and deployment, and algorithms and processes for autonomic network management.