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Workplace Engagement Survey - Presentation

  1. WorkPlace  Engagement  Survey
  2. Statistics show that when someone is being  presented a solution to a problem that they  might have – much of their thought process is  busily trying to determine what the solution  might cost…?? The Profiles WorkPlace Engagement Survey costs  employers $6 to $10 per employee in the  organization – depending on # of employees. There, now you can concentrate on how much  value you will achieve by having this survey done  for your organization! 2
  3. “Employee engagement first.  It goes  without saying that no company, small  or large, can survive over the long run  without energized employees who  believe in the mission and understand  how to achieve it”. Source:  Business Week Online: May 8, 2006, How Healthy Is Your  Company? By Jack and Susie Welch. 3
  4. What is the Alternative to high  Employee Engagement? • Costly employee turnover • Diminished performance • Lost training dollars • Lower morale How Can You Attain Higher Employee  Engagement? Through best practices . . . Let me give you an  example 4
  5. Portions of a Sample Engagement Survey Report 5
  6. Portions of a Sample Engagement Survey Report Introduction There are eight parts to this report.  The information  provided in each should be used in the development  of your workforce. • Engagement Definition • Engagement Benefits  • Your Level of Participation • Your Level of Engagement • Engagement Level Comparisons • Satisfaction with Employment • Satisfaction with Manager • Recommendations 6
  7. Portions of a Sample Engagement Survey Report Employee Engagement Definition Engagement refers to the degree to which  employees connect with their work and feel  committed to their organization and its goals.   People who are highly engaged in an activity: • Excited and enthused, • Less aware of the passage of time, • Devotes discretionary effort , • Identifies with the tasks of the job, • Thinks about the job activity, • High level of Focus, and  • Openly discusses job with others. 7
  8. Portions of a Sample Engagement Survey Report Benefits of an engaged workforce  include: • Retention rates increase, • Innovation and collaboration are enhanced, • Customer satisfaction levels increase, and • Over time, the results are reflected in concrete  bottom line results, share value, and return on  investment. 8
  9. Portions of a Sample Engagement Survey Report Your Organization’s Level of Participation 168 employees invited to participate / 148 employees  completed survey Participants Non-Participants, 12% Non-Participants Participants, 88% 9
  10. Portions of a Sample Engagement Survey Report Your Organization’s Level of Engagement , Highly Disengaged 8% Highly Engaged, 6% Engaged, 37% Disengaged, 49% Level Definition Range % # Highly  Knows expectations; personally and professionally  81 – 100 6 9 Engaged secure; committed to excellence Engaged Often understands expectations; somewhat secure; easily  60 – 80 37 55 motivated Disengaged Questions expectations; insecure; dissatisfied 41 – 59 49 72 Highly  Does not know expectations; fearful; very bitter 0 ‐ 40 8 12 Disengaged 10
  11. Portions of a Sample Engagement Survey Report Engagement Level Comparisons Your Organization’s Engagement Levels Compared  to the National Average 60% 49% 48% 50% 45% 40% 37% Your Organization 30% Nationally 20% 8% 10% 6% 5% 2% 0% Highly Engaged Engaged Disengaged Highly Disengaged 11
  12. Portions of a Sample Engagement Survey Report Satisfaction with Employment This chart demonstrates participants’ satisfaction with  their jobs at the time of this survey.  Forty‐seven  percent (47%) of your participants are “Satisfied” or  “Extremely Satisfied.” The combined percentage of  participants who are “Dissatisfied” or “Extremely  Dissatisfied” equals 41%. Extremely Satisfied Extremely Extremely Satisfied, Dissatisfied, 9% 8% Satisfied Neutral Dissatisfied, 32% Satisfied, 39% Dissatisfied Neutral, 12% Extremely Dissatisfied 12
  13. Portions of a Sample Engagement Survey Report Satisfaction with Manager This chart demonstrates participants’ satisfaction with the  level of support, guidance, and overall supervision they  receive from their managers.  Fifty‐two percent (52%) of  participants are “Satisfied” or “Extremely Satisfied.” The  combined percentage of participants who are “Dissatisfied” or “Extremely Dissatisfied” equals 46%. Extremely Extremely Satisfied, Extremely Satisfied Dissatisfied, 8% 7% Satisfied Dissatisfied, 38% Neutral Satisfied, 45% Neutral, 2% Dissatisfied Extremely Dissatisfied 13
  14. Portions of a Sample Engagement Survey Report Recommendations Having an engagement score below the national  average suggests a need for improvement and a need  for you to focus on that improvement.    With a low engagement score, you should look for  some of these symptoms: • lack of commitment to the organization • low levels of enthusiasm • higher than desired turnover • low levels of customer satisfaction • possible discipline problems • lower than desired levels of productivity 14
  15. “Employee engagement first.  It goes  without saying that no company,  small or large, can survive over the  long run without energized  employees who believe in the mission  and understand how to achieve it”. Source:  Business Week Online: May 8, 2006, How Healthy Is  Your Company? By Jack and Susie Welch. 15
  16. WorkPlace Engagement Survey Setup Form General Information To Get Started or Requested/Sold by: Date: For More Information Company: Contact: Contact: Address: Phone: Kestly Development City, ST Zip: …developing employees Expected # of Participants: 734-483-6453 Requested Survey URL: http://www.workplaceexperience.com/ mike@kestlydevelopment.com Client Contact: Contact Email: Contact Phone: Kestly Development is an authorized Strategic Business Partner Proposed Survey Timeline with Profiles International Send out "Manager Email" to all Managerial or Supervisory personnel Send out "Employee Initial Email" to all employees. Send out "Employee Reminder Email" Survey Completion Date Summary Presentation delivered to Sales Person Additional Notes: 16
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