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…
Who am I?
(in 17.6 seconds…)
My name is
Mike Kujawski
I’m Polish and Canadian…
Born in France…
Outdoorsman
World Traveler
B.Com Graduate
Concert Addict
Freestyle Skier
Part Extrovert
Part Introvert
Optimist
Getting married Sep 2009
So what’s my niche?
 Everything to do with Digital
  Marketing and the Web 2.0
 revolution vis-à-vis the Public
    and Non-Profit Sectors
Today’s Topic: An update on the use of Social
Media by Canadian government organizations
And how you can speed up the process…
“Social media are primarily Internet-
based tools for sharing and discussing
 information among human beings. The
term most often refers to activities that
integrate technology, social interaction,
and the construction of words, pictures,
           videos and audio.

             -Wikipedia, 2008
Web 2.0 is the business
revolution in the
computer industry caused
by the move to the
Internet as a
platform, and an
attempt to understand the
rules for success on that
new platform.quot;
- Tim O’Reilly
Average
                        Canadian spends
                          17 hours
                        online each week

(Not including email)
Used by
                                336,635,443
                                 people each day


(Over 100 Million videos; 65,000 will be added today)
Over
4,000,0000
  articles
Over
                                200,000,000
                                blogs worldwide


(1.6 Million posts per day; Over 18 posts each second)
Government issues are
 actually hot topics!
70%
                                    of online
                                  Canadians use
                                 Social Networks

(Online Canadian population is 23 Million)
“IN 2008, IF YOU’RE NOT ON
A SOCIAL NETWORKING
SITE, YOU’RE NOT ON THE
INTERNET.”
        -IAB, April 2008
Over 70% of
Canadian youth
   own a cell
  phone with
internet access
73%
 of active online
users have read a
       blog
40%
subscribe to an
   RSS feed
55%
have uploaded
   photos
Over 200 million people
  play online video games each
             week…




This number is growing at a rate of 17% each year – Google, 2008
…the majority of
                                 them are
                               women 33+


Source: Entertainment Software Association
Over
                                     14 million
                                       residents in
                                       Second Life

(20 million in-world monetary transactions each month)
The 5 nations CIO council is..




…but their priority is internal
Official Government Blogs
Departmental   RSS Feeds
Government   YouTube Presence
Government on   LinkedIn

                 Representation
                   from every
                  department!
Government in   SecondLife
Government   Podcasts
External Government   Wikis
Government on   Facebook
Unofficial   Blogs
Unofficial   Groups
              Over 500
              unofficial
             GOC groups
Unofficial   Twittering
Unofficial   Mashups
Unofficial   Gatherings
P RO B L E M 1 :


AWARENESS
P RO B L E M 2 :


THE OLD GUARD
P RO B L E M 3 :


RED TAPE
P RO B L E M 4 :


BUREAUCRACY
P RO B L E M 5 :


SECURITY
P RO B L E M 6 :


GAG ORDERS
My Our Government 2.0 Wiki
   http://government20bestpractices.pbwiki.com
This wiki will allow us to
get valuable feedback
from our target audience
without incurring any
marketing research costs
Step 1: Clearly Define the Key Issue(s) and Desired Outcome(s)
Step 2: Gauge Your Existing Web Presence
Step 3: Conduct a SWOT Analysis
Step 4: Determine Your Online Competition
Step 5: Align Your Objectives with the Department’s Objectives
Step 6: Understand Your Target Audience
Step 7: Choose Relevant Social Media Tools
Step 8: Engage The Influencers Separately
Step 9: Measure Performance
Step 10: Ongoing Social Media Monitoring and Engagement
“Welcome to our
 department. It is our
mission to serve you in
 the quickest manner
      possible.”
Watch this video here: http://tinyurl.com/6mjeb9
•Print Measurement Bureau (Statistics)
•Interactive Advertising Bureau (Statistics)
•Technorati.com (Statistics)
•InternetWorldStats.com (Statistics)
•Alexa.com (Statistics)
•Statistics Canada (Statistics)
•ComScore.com (Statistics)
•iStockPhoto.com (All non-personal photos and images)
•Brian Solis (Social media tools diagram)
•Mitch Joel (Concept of ending with a Google slide)
•Marta Z. Kagan (Simplicity of presenting stats)
•Garr Reynolds (Presentation style)
•Jeff Braybrook (Policy information)
•Mathew Harding (Dancing Video)

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How to Get Started in Social Media for Art League City
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Social Media & Canadian Government Usage Examples

  • 1.
  • 2. Who am I? (in 17.6 seconds…)
  • 3. My name is Mike Kujawski
  • 4. I’m Polish and Canadian…
  • 15.
  • 16.
  • 17.
  • 18. So what’s my niche? Everything to do with Digital Marketing and the Web 2.0 revolution vis-à-vis the Public and Non-Profit Sectors
  • 19. Today’s Topic: An update on the use of Social Media by Canadian government organizations And how you can speed up the process…
  • 20.
  • 21. “Social media are primarily Internet- based tools for sharing and discussing information among human beings. The term most often refers to activities that integrate technology, social interaction, and the construction of words, pictures, videos and audio. -Wikipedia, 2008
  • 22.
  • 23.
  • 24. Web 2.0 is the business revolution in the computer industry caused by the move to the Internet as a platform, and an attempt to understand the rules for success on that new platform.quot; - Tim O’Reilly
  • 25.
  • 26.
  • 27.
  • 28. Average Canadian spends 17 hours online each week (Not including email)
  • 29. Used by 336,635,443 people each day (Over 100 Million videos; 65,000 will be added today)
  • 31. Over 200,000,000 blogs worldwide (1.6 Million posts per day; Over 18 posts each second)
  • 32. Government issues are actually hot topics!
  • 33. 70% of online Canadians use Social Networks (Online Canadian population is 23 Million)
  • 34.
  • 35. “IN 2008, IF YOU’RE NOT ON A SOCIAL NETWORKING SITE, YOU’RE NOT ON THE INTERNET.” -IAB, April 2008
  • 36. Over 70% of Canadian youth own a cell phone with internet access
  • 37. 73% of active online users have read a blog
  • 40. Over 200 million people play online video games each week… This number is growing at a rate of 17% each year – Google, 2008
  • 41. …the majority of them are women 33+ Source: Entertainment Software Association
  • 42. Over 14 million residents in Second Life (20 million in-world monetary transactions each month)
  • 43.
  • 44.
  • 45. The 5 nations CIO council is.. …but their priority is internal
  • 46.
  • 47.
  • 48.
  • 50. Departmental RSS Feeds
  • 51. Government YouTube Presence
  • 52. Government on LinkedIn Representation from every department!
  • 53. Government in SecondLife
  • 54. Government Podcasts
  • 56. Government on Facebook
  • 57.
  • 58.
  • 59. Unofficial Blogs
  • 60. Unofficial Groups Over 500 unofficial GOC groups
  • 61. Unofficial Twittering
  • 62. Unofficial Mashups
  • 63. Unofficial Gatherings
  • 64.
  • 65. P RO B L E M 1 : AWARENESS
  • 66. P RO B L E M 2 : THE OLD GUARD
  • 67. P RO B L E M 3 : RED TAPE
  • 68. P RO B L E M 4 : BUREAUCRACY
  • 69. P RO B L E M 5 : SECURITY
  • 70. P RO B L E M 6 : GAG ORDERS
  • 71.
  • 72.
  • 73. My Our Government 2.0 Wiki http://government20bestpractices.pbwiki.com
  • 74.
  • 75. This wiki will allow us to get valuable feedback from our target audience without incurring any marketing research costs
  • 76.
  • 77.
  • 78. Step 1: Clearly Define the Key Issue(s) and Desired Outcome(s) Step 2: Gauge Your Existing Web Presence Step 3: Conduct a SWOT Analysis Step 4: Determine Your Online Competition Step 5: Align Your Objectives with the Department’s Objectives Step 6: Understand Your Target Audience Step 7: Choose Relevant Social Media Tools Step 8: Engage The Influencers Separately Step 9: Measure Performance Step 10: Ongoing Social Media Monitoring and Engagement
  • 79.
  • 80.
  • 81. “Welcome to our department. It is our mission to serve you in the quickest manner possible.”
  • 82.
  • 83.
  • 84.
  • 85.
  • 86.
  • 87. Watch this video here: http://tinyurl.com/6mjeb9
  • 88.
  • 89. •Print Measurement Bureau (Statistics) •Interactive Advertising Bureau (Statistics) •Technorati.com (Statistics) •InternetWorldStats.com (Statistics) •Alexa.com (Statistics) •Statistics Canada (Statistics) •ComScore.com (Statistics) •iStockPhoto.com (All non-personal photos and images) •Brian Solis (Social media tools diagram) •Mitch Joel (Concept of ending with a Google slide) •Marta Z. Kagan (Simplicity of presenting stats) •Garr Reynolds (Presentation style) •Jeff Braybrook (Policy information) •Mathew Harding (Dancing Video)