Social Intelligence & Leadership Presentation

Keith Lawrence Miller
Teachers College, Columbia University
Social Intelligence Workshop
Spring 2012 1

 Introduction to Social Intelligence (SQ)
 Detailed explanation of the SQ Competencies
 Exploring the brain – SQ connection
 Climbing the Ladder of Inference
 SQ impact on Leadership
 Analyzing thinking style energy with the NBI
 What is Coaching?
 Developing S.M.A.R.T. Goals
 Johari Window and Leadership Development
 Leader Coaching Model & Foundations
2

Social intelligence is an extension of emotional
intelligence that deals with group interaction

Social competence encompasses social-awareness and
social-facility

The whole brain converges to form social intelligence
with an emphasis in the pre-frontal cortex, Amygdala,
thalamus, and brain stem.

A blend of cognitive, emotional, and social intelligence
are necessary at higher levels of leadership.

Research has shown a connection between the
processes of the inner brain and social behaviors
concerning the eight social intelligence competencies.
3

Social intelligence defined:
Empathic
Accuracy “Social intelligence
as shorthand for being
intelligence, not just
Social about our relationships,
Primal but also in them
Empathy Cognition
—a 2-person dynamic”
– Goleman (2006)

Influence Synchrony
&
Concern
Self
Presentation

“These competencies can be learned”
4

Primal Empathy

• Feeling with others
Social-
• Sensing non-verbal
Awareness signals

• Intuitive gut-level
sense

Source: Goleman, Daniel (2006), Social Intelligence: The New Science of Human relationships (pp.84-100).
5

Attunement

• Listening with full
Social- receptivity
Awareness
• Full sustained
presence that
facilitates rapport

6

Empathic Accuracy

• Builds on primal
empathy
Social-
Awareness • Adds explicit
understanding of
another’s thoughts,
feelings, and
intentions

7

Social Cognition

• Knowing how the
Social- social world works
Awareness
• Capacity to find
solutions to social
dilemmas

8

Synchrony

• Smooth non-verbal
interaction
Social-Facility
• Observing and
responding to cues
without thinking

9

Self-Presentation

• Presenting a desired
impression
Social-Facility • Charismatic

• Ability to control
and mask emotions
as needed

10

Influence

• Shape the outcome
of social interactions
using tact and self-
Social-Facility control

• Using empathy and
a keen
understanding of
social context

11

Concern

• Caring about others
Social-Facility needs

• Acting with
compassion

12

Source: http://www.humanillnesses.com/Behavioral-Health-A-Br/The-Brain-and-Nervous-System.html

13

High Social-Awareness is related to effective leadership
Self-Awareness enhances the other EI competencies
Social Intelligence enhances Leader-Follower interactions
Leadership effectiveness depends on communication
SQ competencies maximizes potential
Clear Mission, Vision, and Strategy need to be communicated
Coaching around SQ concepts raises social-awareness

15

Ideal Leadership
Social Awareness
Primal Empathy
Attunement
Empathic Accuracy
Social Cognition
Social Facility
Synchrony
Martin Luther King Jr. Self-Presentation
Is the ideal Emotionally Influence
Intelligent Leader. Concern
MLK exhibited all
The Social &
Emotional
Competency Traits

16

Left Brain (L1, L2) | Right Brain (R1, R2) | High Road (L1, R1) | Low Road (L2, R2)

17

L1 What? R1 Why?
Realist Strategist
Analyst Imagineer

L2 How? R2 Who?
Organizer Empathizer
Preserver Socializer


18

L1 Competitors R1 Visionaries
• Political • Big Picture Thinkers
• Goal-Oriented • Experimenters
• Decision Makers • Creators

L2 Planners R2 Teachers
• Supervisors • Listeners
• Drivers • Conflict Resolvers
• Implementers • Master Communicators

19

 Focused Around Positive Psychology
 Coaching is about creating Action
 Develops Personal & Professional Abilities
 Used to Develop High Potential Leaders
 Aids client in making Positive Change
 Expedites learning concerning social intelligence 21

Specific, Measureable, Attainable, Relevant, Timely

Specific Goal
 Provides metric for success – creates motivation and purpose

Measureable Goal
 Accomplish in a Day, a Week, a Month (Overall effort & Performance)

Attainable Goal
 Realistic – within reach (Reality vs. Fantasy)

Relevant Goal
 Applies behavioral feedback to fit with life

Timely goal
 A time limit creates urgency and strengthens resolve, commitment, and focus
22

To meet Individual & group
Goals

Maximizing Self & Follower
Performance

Work-Life Balance

Creating Sustained
Behavioral Change

Developing Strategic Vision

Enhancing Employee
Satisfaction & Effectiveness

Reaching Overall Potential

Improved Relationship
Management
23

Confidentiality

Personal &
Professional Safe Space
Development

EXECUTIVE

Co-Creating Non-
Solutions Judgmental
COACHING

ELEMENTS

Empathy Active Listening

Feedback Assessments

24

FOUNDATIONS
(<>)
OF LEADERSHIP

Leadership
Actualization

COACHING
&
ASSESSMENTS

Self-
Awareness

EMOTIONAL SOCIAL
COMPETENCIES COMPETENCIES

28

 (Slides 4-12) Goleman, Daniel (2006), Social Intelligence: The
New Science of Human relationships (pp.84-100).

 (Slide13)(1)http://www.humanillnesses.com/Behavioral-
Health-A-Br/The-Brain-and-Nervous-System.html;
(2) http://www.dnalc.org/resources/3dbrain.html

 (Slide14) Adapted from information presented by Malbia, T.
(2012). Social Intelligence, spring 2012. Teachers College: New
York, NY

 (slide17) Kobus Neethling & Solutions finding (2012). Neethling
Brain Instruments (NBI)

 Slides 18-20 Social Intelligence Workshop Spring 2012, Dr.
Maltbia, Teachers College, Columbia University

29

Social Intelligence & Leadership Presentation

Recommandé

Recommandé

Contenu connexe

Tendances

Tendances (20)

Similaire à Social Intelligence & Leadership Presentation

Similaire à Social Intelligence & Leadership Presentation (20)

Plus de Keith Miller

Plus de Keith Miller (6)