Miriam Ynocencio

Dallas/Fort Worth Area United States

Director of User Experience Design at AT&T

Technology / Software / Internet

Customer and User Experience consultant with a focus on improving customer experience through best practices in Contact Center, Web and Social channels – and all customer touch points. Over 20+ years of diverse marketing and business development experience across several industry sectors, including: Entertainment, Travel, eCommerce, Financial and IT companies. MBA Graduate of New York University – Leonard M. Stern School of Business Certified Usability Analyst, Human Factors International