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© 2014 IBM Corporation
IBM Forms Experience Builder 8.6
© 2014 IBM Corporation2
Challenges
 Making it easier for customers and employees
to engage in programs, offers and survey...
© 2014 IBM Corporation3
IBM Forms Experience Builder (FEB)
Collect Track and Update Report and Analyze
Lets non-technical ...
© 2014 IBM Corporation4
Designing forms is easy
Drag widgets onto the canvas Set their properties
© 2014 IBM Corporation5
Adding rules to make forms dynamic
 Turn flat forms
into dynamic
interactions
 Ask the
questions...
© 2014 IBM Corporation6
FEB creates the complete web app based on your
form design…
Deploy your
design….
…and FEB creates ...
© 2014 IBM Corporation7
Single software deployment for
all users and everything they do
design
deploy
use and fill
forms
v...
© 2014 IBM Corporation8
FEB lets business users, web developers
and IT collaborate
Web Developer
 Customize and extend wi...
© 2014 IBM Corporation9
FEB apps can be adaptive with a few simple settings
Dynamic Width Dynamic Layout Dynamic Rules
For...
© 2014 IBM Corporation10
Workflow is simple
Where the form goes
when you click submit
Who can access and update
the form
W...
© 2014 IBM Corporation11
Integrate other systems into your FEB apps
1. Pick a Service from
Catalog
2. Map inputs from your...
© 2014 IBM Corporation12
Integrate FEB apps into your WebSphere Portal site
FEB Design in Portal
Preview in Portal
Design ...
© 2014 IBM Corporation13
Integrate FEB apps into any web app
Use standard HTML tags to include FEB apps in your (non Porta...
© 2014 IBM Corporation14
Use FEB data in other systems – update FEB data
from other systems
Secure Data
Your FEB
applicati...
© 2014 IBM Corporation15
FEB has a client side architecture which is highly
extensible
Client FEB Server
Initial Page Load...
© 2014 IBM Corporation16
Extend FEB using common web development skills
Custom fonts and layout with CSS
Google Maps and
G...
© 2014 IBM Corporation17
Add offline mobile support with the Streebo
Mobile App Automator
 Collect data offline and sync ...
© 2014 IBM Corporation18
Example Customer Applications
 Lets citizens combine different transportation
options into one c...
© 2014 IBM Corporation19
 Patient journals
 Surgical consent forms
 Service requests
 Apps built by business users & I...
© 2014 IBM Corporation20
 Migrated & converted 700+ forms from legacy
system to Forms Experience Builder and
WebSphere Po...
© 2014 IBM Corporation21
 Developed a Forms Experience Builder-based application for
Snow Removal Estimation.
 Uses cont...
© 2014 IBM Corporation22
Initial Pilot: R&D Project Tracking System
After
Before
App developed by external ($20K+ USD)
Exp...
© 2014 IBM Corporation23
 Citizen facing site based in Portal and WCM
 Includes FEB apps for forms related functions
Yor...
© 2014 IBM Corporation24
Are we improving?
Form vocabulary reflects culture
Comment is
Positive/Opportunity
How is the col...
© 2014 IBM Corporation25
US Army
Parachute Tracking System
Challenge
 Command must assure that parachutes are rigged, pac...
© 2014 IBM Corporation26
Accident Compensation Corporation (ACC)
Forms in public facing site
https://myacc.co.nz/portal/pu...
© 2014 IBM Corporation27
Royal Automobile Club of Victoria (RACV) – forms in public
facing site http://www.racv.com.au/wps...
© 2014 IBM Corporation28
Meander Medical Center - forms in public facing site
Example Customer Applications
© 2014 IBM Corporation29
MST - Medisch Spectrum Twente - forms in public facing site
Example Customer Applications
© 2014 IBM Corporation30
City of Markham - Forms in citizen facing site
Example Customer Applications
© 2014 IBM Corporation31
Blue Cross Blue Shield Tennessee
iPad kiosks in customer
centers (Portal)
Self Service Check-In t...
© 2014 IBM Corporation32
FEB Summary – Self Service Applications in minutes
Easy to Design and Change Apps
Solutions desig...
© 2014 IBM Corporation33
FEB Supported Software
Server OS
 Linux RHEL 6 &
SUSE 11
 Windows Server
2008 & 2012
 AIX 7.1
...
© 2014 IBM Corporation34
Additional Resources
FEB Product Page
FEB on developerWorks
FEB Knowledge Center
FEB Youtube Chan...
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IBM Forms Experience Builder v8.6

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IBM Forms Experience Builder v8.6 overview presentation

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IBM Forms Experience Builder v8.6

  1. 1. © 2014 IBM Corporation IBM Forms Experience Builder 8.6
  2. 2. © 2014 IBM Corporation2 Challenges  Making it easier for customers and employees to engage in programs, offers and surveys  More self-service and making self-service more compelling  PDF’s on your website are NOT the answer!  Streamlining processes  Timely collection and update of critical business information  Spreadsheets and email are NOT the answer!
  3. 3. © 2014 IBM Corporation3 IBM Forms Experience Builder (FEB) Collect Track and Update Report and Analyze Lets non-technical users (and technical users too!) create sophisticated web applications Automate Processes
  4. 4. © 2014 IBM Corporation4 Designing forms is easy Drag widgets onto the canvas Set their properties
  5. 5. © 2014 IBM Corporation5 Adding rules to make forms dynamic  Turn flat forms into dynamic interactions  Ask the questions you need to ask – skip the ones you don’t
  6. 6. © 2014 IBM Corporation6 FEB creates the complete web app based on your form design… Deploy your design…. …and FEB creates a complete web app Forms Access Control Workflow Database Reports and Analysis Automatically created ! Included with FEB ! …and provides all the software you need to run it
  7. 7. © 2014 IBM Corporation7 Single software deployment for all users and everything they do design deploy use and fill forms view results Integrate into other appsmanage export data Deploy your own private, secure self-service application cloud Cloud-Style Deployment Apps and data are only accessible by those who created them and any others who they elect to have access * * FEB Super Admin is the exception
  8. 8. © 2014 IBM Corporation8 FEB lets business users, web developers and IT collaborate Web Developer  Customize and extend with HTML/JS/CSS and REST/Web Service integration Information Technology  Provide FEB as a service  Expose “company sanctioned REST/Web Services” for business users and Web Developers to consume Business Users  Create and manage their own apps or work collaboratively
  9. 9. © 2014 IBM Corporation9 FEB apps can be adaptive with a few simple settings Dynamic Width Dynamic Layout Dynamic Rules Form page width adjusts to the width of window, portal column, iframe or device Form layout collapses to one column based on breakpoints selected Rules set to determine when to show and hide elements
  10. 10. © 2014 IBM Corporation10 Workflow is simple Where the form goes when you click submit Who can access and update the form What they can see and do Plan Administrators role has update privileges in the Plan Administrator stage Hide / Show Make Read Only
  11. 11. © 2014 IBM Corporation11 Integrate other systems into your FEB apps 1. Pick a Service from Catalog 2. Map inputs from your Form into the Service 3. Map outputs from Service into your Form Your FEB applicationExternal Systems FEB Service Catalog
  12. 12. © 2014 IBM Corporation12 Integrate FEB apps into your WebSphere Portal site FEB Design in Portal Preview in Portal Design and preview in WebSphere Portal Pick an existing FEB app to render Configure Portlets for users to add directly their page from the Portal Toolbar
  13. 13. © 2014 IBM Corporation13 Integrate FEB apps into any web app Use standard HTML tags to include FEB apps in your (non Portal) web site
  14. 14. © 2014 IBM Corporation14 Use FEB data in other systems – update FEB data from other systems Secure Data Your FEB application RESTAPI WebSphere Portal & Web Content Manager  List  Retrieve  Create  Update  Delete Examples Secure Access through FEB’s Data Access API Render FEB list in Portal via DDC Analyze FEB data in CognosFEB records from other Systems Create or update FEB record from custom mobile app
  15. 15. © 2014 IBM Corporation15 FEB has a client side architecture which is highly extensible Client FEB Server Initial Page Load Event AJAX/REST Provides an exceptional experience and performance
  16. 16. © 2014 IBM Corporation16 Extend FEB using common web development skills Custom fonts and layout with CSS Google Maps and Geolocation Barcodes reCaptcha Type ahead Custom Field Validation
  17. 17. © 2014 IBM Corporation17 Add offline mobile support with the Streebo Mobile App Automator  Collect data offline and sync with FEB when connected  Tap into native mobile capabilities  Mobile authentication and submission to FEB database  Fidelity with FEB design lets you change and redeploy with ease Mobile Offline Capable Apps FEB
  18. 18. © 2014 IBM Corporation18 Example Customer Applications  Lets citizens combine different transportation options into one coordinated product  Makes it easier to get from point A to point B  Helping to takes personal vehicles off the road  FEB + Portal + WCM + IBM BPM
  19. 19. © 2014 IBM Corporation19  Patient journals  Surgical consent forms  Service requests  Apps built by business users & IT  Integrated with Portal and Children's medical systems Example Customer Applications
  20. 20. © 2014 IBM Corporation20  Migrated & converted 700+ forms from legacy system to Forms Experience Builder and WebSphere Portal  Partner (Streebo) provided wizard to facilitate mass conversion to Forms Experience Builder  Improvement in internal compliance and audit results  Highly scalable and multi- channel (mobile) adaptable  Revised forms helped in improving the TAT by ~ 22% Example Customer Applications
  21. 21. © 2014 IBM Corporation21  Developed a Forms Experience Builder-based application for Snow Removal Estimation.  Uses controlled variables (snow occurrence, market rates, production factors, etc.) to standardize and automate much of the snow estimating process.  Benefits of the solution include:  More consistent and profitable pricing  Decreased administrative cost for providing estimates.  Reduced risk exposure to liability claims thru better job awareness, consistent job performance planning, and scope of work capture Brickman Group Example Customer Applications
  22. 22. © 2014 IBM Corporation22 Initial Pilot: R&D Project Tracking System After Before App developed by external ($20K+ USD) Exported to MS SharePoint Updated by IT Months to develop App developed internally Custom/flexible interface Maintained by user group (trained) Custom Reports Weeks to develop Example Customer Applications
  23. 23. © 2014 IBM Corporation23  Citizen facing site based in Portal and WCM  Includes FEB apps for forms related functions York Region (Canada) Government Web Site Example Customer Applications
  24. 24. © 2014 IBM Corporation24 Are we improving? Form vocabulary reflects culture Comment is Positive/Opportunity How is the collaboration? Comments allow elaboration Voice of the employee Transitioned goal/metric setting from ERP screens to FEB Simple, intuitive data entry Improves information security; prevents inadvertent ERP data changes Data is transferred from FEB to sales DW Setting Goals and Tracking Sales Example Customer Applications
  25. 25. © 2014 IBM Corporation25 US Army Parachute Tracking System Challenge  Command must assure that parachutes are rigged, packed, and inspected to safety specifications per regulations.  Existing process relied on manual entries in paper log books and only partial electronic records  When a parachute malfunctions or fails, investigation needs to find where the process failed. Solution  IBM Forms Experience Builder-based solution to eliminate paper log books, automate processes & enable electronic reporting of parachute inventory and history  Integration with Android mobile application  Secure digital signatures from military ID card for each person in packing and inspection Benefits  Saves lives: Commanders can verify 100% compliance with parachute safety regulations.  Faster problem determination: Investigation for failed parachute can identify all soldiers who ever touched that parachute 100% accurately.  Saved $170,000 in development costs for pilot phase alone. Example Customer Applications
  26. 26. © 2014 IBM Corporation26 Accident Compensation Corporation (ACC) Forms in public facing site https://myacc.co.nz/portal/public/forms/hcss Example Customer Applications
  27. 27. © 2014 IBM Corporation27 Royal Automobile Club of Victoria (RACV) – forms in public facing site http://www.racv.com.au/wps/wcm/connect/royalauto/home/feedback Example Customer Applications
  28. 28. © 2014 IBM Corporation28 Meander Medical Center - forms in public facing site Example Customer Applications
  29. 29. © 2014 IBM Corporation29 MST - Medisch Spectrum Twente - forms in public facing site Example Customer Applications
  30. 30. © 2014 IBM Corporation30 City of Markham - Forms in citizen facing site Example Customer Applications
  31. 31. © 2014 IBM Corporation31 Blue Cross Blue Shield Tennessee iPad kiosks in customer centers (Portal) Self Service Check-In to see an Advisor (FEB) Example Customer Applications
  32. 32. © 2014 IBM Corporation32 FEB Summary – Self Service Applications in minutes Easy to Design and Change Apps Solutions designed with FEB are agile and easily changed to accommodate changing business requirements. Cloud-style deployment Deploy a single software instance for all your users. Apps and data are secure. Simple workflow Speed the approval process with flexible, role-based workflow and access control. Everything you need Database, reports and charts are all automatically created. All the software you need is included. Flexible integration Add FEB apps to the your customer or employee website and integrate them with your systems. Adaptive behavior Forms will adapt to the devices they are being used on. Extensible Apps can be customized using standard web development skills.
  33. 33. © 2014 IBM Corporation33 FEB Supported Software Server OS  Linux RHEL 6 & SUSE 11  Windows Server 2008 & 2012  AIX 7.1 Client OS  Windows 7,8 & 8.1  OS X Mavericks 10.9  OS X Yosemite 10.10  Android 4.0, 4.1 & 4.4  iOS 7 & 8 Portal Servers  WebSphere Portal 8.0 & 8.5 Application Servers  WebSphere 8.0, 8.5 & 8.5.5  WebSphere Liberty Database Servers  Apache Derby 10.1  DB2 10.1 & 10.5  Oracle 11g R2 Browsers  Apple Safari 7 & 8  Google Chrome 38  Microsoft Internet Explorer 8, 9, 10 & 11  Mozilla Firefox 31 In the FEB 8.6 box  FEB 8.6  WebSphere Application Server Network Deployment Versions 8.5.5  WebSphere Application Server Liberty  DB2 Workgroup Edition 10.5  * Apache Derby 10.1 (installed with WebSphere Application Server Liberty)
  34. 34. © 2014 IBM Corporation34 Additional Resources FEB Product Page FEB on developerWorks FEB Knowledge Center FEB Youtube Channel https://www.you tube.com/chann el/UCSldrDL7Md BHXEfVQf5Tlpw http://www- 01.ibm.com/s oftware/colla boration/digit alexperience/ forms.html http://www- 01.ibm.com/sup port/knowledge center/SS6KJL_8 .6.0/Welcome/F EB_Welcome.ht ml https://www.ib m.com/develo perworks/com munity/forums /html/forum?id =9bcca225- e7ee-4d7a- 83fb- da41b29db77b FEB on Greenhouse https://greenho use.lotus.com/w psgh/wcm/conn ect/ghcontent/lo tus+greenhouse +next+site/home /products/ibm+f orms+turbo IBM Forms Wiki http://www- 10.lotus.com/ldd/ lfwiki.nsf

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