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Click Through to Learn About Hurricane Preparedness



Hurricane Season is upon us. Are you ready?
Take 5 minutes to find out 5 things you can do to prepare.




                                                                 Help staff be personally prepared.

                                                                 Conduct/update BIA, assess risks

                                                                 Train staff to respond to incident.

                                                                 Don’t wait, pre-stage what you can.

                                                                 Involve HR with Incidence Response Team.
© 2012 SunGard   Privacy Policy   Terms of Use   sungardas.com
Planning for your people is the first step in hurricane preparedness



        Tip #1: Help staff be personally prepared
        The more prepared personnel are with their family situations during an
        emergency, the more likely they will be ready to help the business.
        Provide coaching to your staff on the importance of having:
             Emergency “go bags” (including water, food, clothing,
               medication, lighting, company-issued debit cards, etc.)
             Pre-planned locations for a family to meet in the event of an
               evacuation
             Multi-layered communications methods in case wired and
               wireless voice communications are interrupted.




© 2012 SunGard   Privacy Policy   Terms of Use   sungardas.com
Planning for your people is the first step in hurricane preparedness


            Tip #2: Conduct/update BIA, Risk Assessment
            The BIA and Risk Assessment will help you:
            Better adapt to any situation
            Assess vulnerability and risk
            Evaluate situational awareness (locational, proximal risk)
            Understand the needs of employees, customers and vendors




© 2012 SunGard   Privacy Policy   Terms of Use   sungardas.com
Planning for your people is the first step in hurricane preparedness



      Tip #3: Train staff how to respond to an incident
      Your business continuity planning team should:
      Focus on communications, awareness and training of the response
      team
      Conduct scenario-based exercises
      Test the way you recover, recover the way you test
      Re-examine staff roles. If you have downsized, who will take
      additional duties?
      Review vendor readiness. Your preparedness depends on their
      preparedness.




© 2012 SunGard   Privacy Policy   Terms of Use   sungardas.com
Planning for your people is the first step in hurricane preparedness



      Tip #4: Don’t wait, pre-stage what you can
      If at risk of being impacted by a hurricane, don’t wait until the last 24
      hours to take action
      To minimize risk:
                 Watch weather report predictions
                 Proactively move personnel whose business functions can be suspended out
                  of harm’s way
                 Shift work processes to alternate locations if possible
                 Augment staff with alternative staff cross-trained or 3rd party resources
                 Move assets that can be relocated so they are already in place in a secondary
                  location when the event occurs.
      Proactive steps and pre-positioning people and other resources can
      limit your vulnerabilities.




© 2012 SunGard   Privacy Policy   Terms of Use   sungardas.com
Planning for your people is the first step in hurricane preparedness


      Tip #5: Involve HR with Incidence Response
      Team
      During emergency HR Personnel can help determine:
      Total number of persons injured
      Type of injuries sustained
      Current disposition of the injured
      Current status of family notifications
      Where staff is being deployed




© 2012 SunGard   Privacy Policy   Terms of Use   sungardas.com
A trio of tools to help prepare and manage for disaster

 BIA Professional® + Incident Manager® powered by WebEOC + NotiFind ®
            BIA Professional                                             ®




        This web-based survey tool, generates
        a business impact analysis of your
        financial and operations vulnerabilities
        •Identify priority areas
        •Pinpoint dependencies
        •Foundation for recovery strategies
        •Risk Assessment
        •Staff skillset and deployment




© 2012 SunGard   Privacy Policy   Terms of Use   sungardas.com
A trio of tools to help prepare and manage for disaster
                                                                                             ®
    BIA Professional + Incident Manager  ®                                ®
                                                                              powered by WebEOC®   + NotiFind ®
                                                       This virtual Emergency Operations Center
                                                       (EOC) helps you focus on four key areas:
                                                       •Safety of your people
                                                       •Status of critical processes
                                                       •Status of locations affected
                                                       •Goal of getting your organization back up
                                                       and running




© 2012 SunGard   Privacy Policy   Terms of Use   sungardas.com
A trio of tools to help prepare and manage for disaster

 BIA Professional® + Incident Manager® powered by WebEOC + NotiFind ®
            BIA Professional                                                             ®




                                                            This tool provides effective communication so you
                                                            can manage the situation, reduce confusion and
                                                            resume operation
                                                            •Alert tens, hundreds, or thousands of people
                                                            •Takes alternative action if key employees
                                                            unavailable
                                                            •Confirms safety and reports to management
                                                            •Provides scalable and flexible replacement for
                                                            hotlines and bulletin boards




© 2012 SunGard   Privacy Policy   Terms of Use   sungardas.com
Confidentiality Statement
Copyright ©2012 by SunGard Availability Services (or its subsidiaries, “SunGard”). All rights reserved. No parts of this document
may be reproduced, transmitted or stored electronically without SunGard’s prior written permission.

This document contains SunGard's confidential or proprietary information. By accepting this document, you agree that: (A)(1) if
a pre-existing contract containing disclosure and use restrictions exists between your company and SunGard, you and your
company will use this information subject to the terms of the pre-existing contract; or (2) if no such pre-existing contract exists,
you and your Company agree to protect this information and not reproduce or disclose the information in any way; and
(B) SunGard makes no warranties, express or implied, in this document, and SunGard shall not be liable for damages of any kind
arising out of use of this document

Trademark Information: SunGard and the SunGard logo are trademarks or registered trademarks of SunGard Data Systems Inc.
or its subsidiaries in the U.S. and other countries. All other trade names are trademarks or registered trademarks of their
respective holders.




10

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Hurricane Preparedness - Are You Ready?

  • 1. Click Through to Learn About Hurricane Preparedness Hurricane Season is upon us. Are you ready? Take 5 minutes to find out 5 things you can do to prepare. Help staff be personally prepared. Conduct/update BIA, assess risks Train staff to respond to incident. Don’t wait, pre-stage what you can. Involve HR with Incidence Response Team. © 2012 SunGard Privacy Policy Terms of Use sungardas.com
  • 2. Planning for your people is the first step in hurricane preparedness Tip #1: Help staff be personally prepared The more prepared personnel are with their family situations during an emergency, the more likely they will be ready to help the business. Provide coaching to your staff on the importance of having:  Emergency “go bags” (including water, food, clothing, medication, lighting, company-issued debit cards, etc.)  Pre-planned locations for a family to meet in the event of an evacuation  Multi-layered communications methods in case wired and wireless voice communications are interrupted. © 2012 SunGard Privacy Policy Terms of Use sungardas.com
  • 3. Planning for your people is the first step in hurricane preparedness Tip #2: Conduct/update BIA, Risk Assessment The BIA and Risk Assessment will help you: Better adapt to any situation Assess vulnerability and risk Evaluate situational awareness (locational, proximal risk) Understand the needs of employees, customers and vendors © 2012 SunGard Privacy Policy Terms of Use sungardas.com
  • 4. Planning for your people is the first step in hurricane preparedness Tip #3: Train staff how to respond to an incident Your business continuity planning team should: Focus on communications, awareness and training of the response team Conduct scenario-based exercises Test the way you recover, recover the way you test Re-examine staff roles. If you have downsized, who will take additional duties? Review vendor readiness. Your preparedness depends on their preparedness. © 2012 SunGard Privacy Policy Terms of Use sungardas.com
  • 5. Planning for your people is the first step in hurricane preparedness Tip #4: Don’t wait, pre-stage what you can If at risk of being impacted by a hurricane, don’t wait until the last 24 hours to take action To minimize risk:  Watch weather report predictions  Proactively move personnel whose business functions can be suspended out of harm’s way  Shift work processes to alternate locations if possible  Augment staff with alternative staff cross-trained or 3rd party resources  Move assets that can be relocated so they are already in place in a secondary location when the event occurs. Proactive steps and pre-positioning people and other resources can limit your vulnerabilities. © 2012 SunGard Privacy Policy Terms of Use sungardas.com
  • 6. Planning for your people is the first step in hurricane preparedness Tip #5: Involve HR with Incidence Response Team During emergency HR Personnel can help determine: Total number of persons injured Type of injuries sustained Current disposition of the injured Current status of family notifications Where staff is being deployed © 2012 SunGard Privacy Policy Terms of Use sungardas.com
  • 7. A trio of tools to help prepare and manage for disaster BIA Professional® + Incident Manager® powered by WebEOC + NotiFind ® BIA Professional ® This web-based survey tool, generates a business impact analysis of your financial and operations vulnerabilities •Identify priority areas •Pinpoint dependencies •Foundation for recovery strategies •Risk Assessment •Staff skillset and deployment © 2012 SunGard Privacy Policy Terms of Use sungardas.com
  • 8. A trio of tools to help prepare and manage for disaster ® BIA Professional + Incident Manager ® ® powered by WebEOC® + NotiFind ® This virtual Emergency Operations Center (EOC) helps you focus on four key areas: •Safety of your people •Status of critical processes •Status of locations affected •Goal of getting your organization back up and running © 2012 SunGard Privacy Policy Terms of Use sungardas.com
  • 9. A trio of tools to help prepare and manage for disaster BIA Professional® + Incident Manager® powered by WebEOC + NotiFind ® BIA Professional ® This tool provides effective communication so you can manage the situation, reduce confusion and resume operation •Alert tens, hundreds, or thousands of people •Takes alternative action if key employees unavailable •Confirms safety and reports to management •Provides scalable and flexible replacement for hotlines and bulletin boards © 2012 SunGard Privacy Policy Terms of Use sungardas.com
  • 10. Confidentiality Statement Copyright ©2012 by SunGard Availability Services (or its subsidiaries, “SunGard”). All rights reserved. No parts of this document may be reproduced, transmitted or stored electronically without SunGard’s prior written permission. This document contains SunGard's confidential or proprietary information. By accepting this document, you agree that: (A)(1) if a pre-existing contract containing disclosure and use restrictions exists between your company and SunGard, you and your company will use this information subject to the terms of the pre-existing contract; or (2) if no such pre-existing contract exists, you and your Company agree to protect this information and not reproduce or disclose the information in any way; and (B) SunGard makes no warranties, express or implied, in this document, and SunGard shall not be liable for damages of any kind arising out of use of this document Trademark Information: SunGard and the SunGard logo are trademarks or registered trademarks of SunGard Data Systems Inc. or its subsidiaries in the U.S. and other countries. All other trade names are trademarks or registered trademarks of their respective holders. 10