This is a usability test of the Fall 2014 Engineering Career Fair at the University of Illinois. I conducted this usability test as a TA for my students in Entrepreneurial IT Design, LIS490IT, at the Graduate School of Library and Information Science.

2. Morpheus
GSLIS
STUDENT
VAST
TECHNICAL
BACKGROUND
EARLY 20’SMALE
LIBRARY
BACKGROUND

3. Task 1
• Find what time the expo starts
Task 2
• Find where the expo is located
Task 3
• What do you need to bring to the expo?
Task 4
• What companies will be at the expo?

4. • Morpheus asked too many questions about
the tasks
• He gave suggestions about how to make the
questions better because there were multiple
answers to tasks/questions on the website
• He answered the question very quickly within
12 minutes

5. https://www.youtube.com/watch?v=--Wr9RxRS0c&feature=youtu.be

6. • Morpheus appeared to study the content on the page
intensely before moving from page to page
• Morpheus wanted to thoroughly understand what the
questions were asking before even attempting to
complete the task (his reference alter ego)
• When presented with multiple answers for tasks,
Morpheus assumed a problem with the tasks instead of
an issue with the layout of the information on the
webpage

8. Because this page listed multiple times for
different activities, Morpheus was confused by
the questions/tasks given

9. The next page proved to be problematic to
Morpheus

10. Morpheus was stumped at this page because he
could not figure out how to get the company lists to
display, until he decided to use the SCROLL function!

11. Morpheus spent several minutes on this page
scrolling the long list of companies that will be
present at the career expo

12. To find what to bring to the Expo, Morpheus clicked the back button
from the company list, which took him back to the resources page.
Once there, he clicked on the Nine Steps to Success link which took
him to a list of tips that answered the question

13. • Morpheus studied the content intensely
• He seemed to be able to use the website easily, with
very little issues overall
• The entire usability test took approximately 12
minutes which includes stopping for questions
• More thought should have been put into the
questions because Morpheus was very confused by
the directions
• Morpheus, compared to Subject User Sub Zero (who
shall not be named), did much better with the site
although he spent less time on the site

14. • Get confused once he had clear instructions
• Spend a lot of time looking for information

15. • Make sure the users know you have to scroll to see the list of companies
that will be at the expo
• Change the color of the click here button that leads to the company page,
its hard to differentiate that it is a clickable link.
• Better questions/tasks for user to complete to avoid confusion during the
test