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The ROAD to Successful
     On-line Business




Website External Monitoring
I don’t understand
        why MY SALES
        ARE going down!




SALES                        SALES
Average cost per DOWNTIME minute is $10,000 for E-
                        Commerce site

                                                           SALES
• CUSTOMER frustrations
• Reputation damage
• Lost trust
Using Monitis.com External Monitoring service we
will demonstrate how to increase ONLINE SALES
MEASURE your WEB CUSTOMER experience at a REAL TIME


             Performance
                                                Availability
Content




                                                Functionality
Discovers an actual cause of the problem before your
                         CUSTOMERS complain

COMPREHENSIVE
monitoring
of your website
to avoid serious
outages
Guarantee Seamless Communications for your CUSTOMERS


                 Emails


                                         Website




                          Live Support
Provide Seamless CUSTOMER Service




Functionality




Functional forms




                              Important Content
Assess your CUSTOMER Experience 24x7

     PC Access                     Mobile Access
Receive Alerts from “EXTERNAL MONITOR” not
                          CUSTOMERS



Email                          RSS Feeds             SMS




                               IM
Follow the Trends to Take Corrective Actions

      Average uptime per URL                         Weekly Reports
                                                     in html
                                                     pdf       formats




                                                                         Tagging your Tests


                    Number of OKs
                        Number of NOKs

Monthly Reports


                                                 Tag Report




                               Negative trend
                               reveals problem
Acquire birds-eye view of your website like your
                       CUSTOMER sees it

Availability       Performance         Content         Functionality
Urge for Exceptional CUSTOMER Satisfaction and
                 Increase Sales
                                                 SALES
 Setup is EASY: no
 installations


 MONITORING starts
 immediately


 No need for software
 maintenance


      Now I know what my
      CUSTOMERS
      Experience with my
      site and MY SALES are
      UP!!!
http://monitis.com

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Monitis External Monitoring

  • 1. The ROAD to Successful On-line Business Website External Monitoring
  • 2. I don’t understand why MY SALES ARE going down! SALES SALES
  • 3. Average cost per DOWNTIME minute is $10,000 for E- Commerce site SALES • CUSTOMER frustrations • Reputation damage • Lost trust
  • 4. Using Monitis.com External Monitoring service we will demonstrate how to increase ONLINE SALES
  • 5. MEASURE your WEB CUSTOMER experience at a REAL TIME Performance Availability Content Functionality
  • 6. Discovers an actual cause of the problem before your CUSTOMERS complain COMPREHENSIVE monitoring of your website to avoid serious outages
  • 7. Guarantee Seamless Communications for your CUSTOMERS Emails Website Live Support
  • 8. Provide Seamless CUSTOMER Service Functionality Functional forms Important Content
  • 9. Assess your CUSTOMER Experience 24x7 PC Access Mobile Access
  • 10. Receive Alerts from “EXTERNAL MONITOR” not CUSTOMERS Email RSS Feeds SMS IM
  • 11. Follow the Trends to Take Corrective Actions Average uptime per URL Weekly Reports in html pdf formats Tagging your Tests Number of OKs Number of NOKs Monthly Reports Tag Report Negative trend reveals problem
  • 12. Acquire birds-eye view of your website like your CUSTOMER sees it Availability Performance Content Functionality
  • 13. Urge for Exceptional CUSTOMER Satisfaction and Increase Sales SALES Setup is EASY: no installations MONITORING starts immediately No need for software maintenance Now I know what my CUSTOMERS Experience with my site and MY SALES are UP!!!