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อยากขายได้ต้องเข้าใจตลาด
Market Research
GE 1196-11-2015 Perus Saranurak
https://www.youtube.com/watch?v=l_Ei7CxXwuo
ก. ฮ.
Add value
6-11-2015 Perus Saranurak
Add Value
1. ช่วยเหลือจากผู้รู้จริง
2. สร้างประสบการณ์รวม
3. ปรับตามความต้องการ
4. ให้ความรู้
5. ยกระดับ สร้างสถานะ
6. ความเร็ว
7. ฟังข้อมูลเชิงลึก
http://www.socialmediatoday.com/content/10-ways-you-can-add-value-your-product-or-service-0
6-11-2015 Perus Saranurak
!
Market + Research
6-11-2015 Perus Saranurak
Make better Decision
ตัดสินใจได้ดีขึ้น
6-11-2015 Perus Saranurak
#อยากรู้ #ตลอดเว
Research
Curiosity
ความอยากรู้อยากเห็น
Maker Better Decision
6-11-2015 Perus Saranurak
Researcher
เพราะอะไร ? อย่างไร ?
Decision maker
เกิดอะไร ?
6-11-2015 Perus Saranurak
http://www.brandbuffet.in.th/2015/10/nielsen-consumer-trust-in-ad-type/#sfrtdKh2FDEl65hl.97
Hans Rosling #dontpanic https://youtu.be/-UbmG8gtBPM?t=44m39s
https://youtu.be/-UbmG8gtBPM?t=46m49s
6-11-2015 Perus Saranurak
มีใครอยู่ในตลาดบ้าง ?
ช่วยกันคิดว่า ที่มหาลัยคนลักษณะไหนบ้าง
6-11-2015 Perus Saranurak
Life Cycle
Gamer’s Market
http://www.theesa.com/wp-content/uploads/2015/04/ESA-Essential-Facts-2015.pdf
6-11-2015 Perus Saranurak
Preparation
Gathering
Analysis
Communication
Conceptualization
Plans, Toolkits
Notes, Photos
Themes
Personas, Reports
Concepts
Define / Determine
Goal, Criteria
ก.
ฮ.6-11-2015 Perus Saranurak
Tools
6-11-2015 Perus Saranurak
1st
Primary Research
2nd
Secondary Research
1+2+3+..
Quantitative Research
“In my opinion…”
Qualitative Research
Focus groups
Documents
Statistics
Surveys
Yes / No
Eye tracking
Movies
Pictures
Stories
Observation
Experiment
Interviews Workshop
Survey tools
6-11-2015 Perus Saranurak
#Persona
การเมืองจ๋า
นักส่อง
นักสืบพันทิพ
เกรียนเน็ต
นักแปะ
นัก(โฉบ)วิจารณ์
ส่งจี๊งงง!!
6-11-2015 Perus Saranurak
#Personahttps://blog.kissmetrics.com/ways-to-align-
data-and-storytelling-for-business-growth/
6-11-2015 Perus Saranurak
#Persona Name, age
Who
Status & Living
-
-
Personalities
-
-
Objective
Goals & Challenge:
-
-
Hobbies & Places
-
-
Values
Do
-
-
Don’t
-
-
Workshop
6-11-2015 Perus Saranurak
คุณค่า
จานวน
#PersonaWorkshop
6-11-2015 Perus Saranurak
#NOISE
Next step from SWOT
Strength Weakness
Opportunities Threats
Strength Needs
Improvement Opportunities
Expectations
http://create-learning.com/manager-training/noise-analysis-an-
alternative-to-swot-strategic-planning/
6-11-2015 Perus Saranurak
Mapping
Competitive
Position
Low price
High price
Conservative Innovative
ก.
ฮ.
6-11-2015 Perus Saranurak
ก.
ฮ.
Preparation
Gathering
Analysis
Communication
Conceptualization
Plans, Toolkits
Notes, Photos
Themes
Personas, Reports
Concepts
Define / Determine
Goal, Criteria
6-11-2015 Perus Saranurak
ระวัง !!
ข้อมูลที่ผิด นาไปสู่การตัดสินใจที่พลาด
-ใช้แต่ Secondary Research
-ลาเอียง / ลักไก่
-อ้างเครื่องมือ
-คาถามชี้นา
-ลืมจุดประสงค์
6-11-2015 Perus Saranurak
บางทีตลาดก็ไม่รู้ใจตัวเอง
“Customers don't know what they want until we've shown them”
- Steve Jobs -
6-11-2015 Perus Saranurak
Market ResearchFor Business
6-11-2015 Perus Saranurak
S N
I O
E
BRAND
#การบ้าน
NOISE analysis (or SWOT) Mapping Competitive Position Mapping Personas
6-11-2015 Perus Saranurak
Social Network
(20 ต.ค. 2558)
Branding
(20 พ.ย. 2558)
Market Research
(6 พ.ย. 2558)
 Research
 Markets = who ?
 Tools
 Survey
 NOISE analysis
 Mapping Competitive Position
 Mapping Personas
 How to use?
New Opportunities
6-11-2015 Perus Saranurak
Q&A
6-11-2015 Perus Saranurak
Business
Model
Canvas*

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Basic of Market Research 06-11-2015