Stress. We all feel it. In today’s over-scheduled workday, stress sneaks up on us and then delivers a one two punch to our productivity and job performance. In this presentation Dr. Daniel Crosby, President of IncBlot, will help you better understand how stress impacts job performance and what you can do about it. We will define stress and why today’s work environment intensifies our stress quotient. We will look at how stress affects worker retention, motivation, creativity and leadership. We will review the effect stress has to your bottom line and look at ways to calculate the dollar impact. This presentation will help define stress and build stress management plans that best fits your business culture so you can reduce the negative impact of stress in your company.

1. For More From Dr. Daniel Crosby, visit: MonsterThinking.com What is Stress (and Why Does It Matter?) Presented by: Dr. Daniel Crosby President of IncBlot http://www.facebook.com/monsterww @monster_works @monsterww http://www.monsterthinking.com/ http://www.youtube.com/user/MonsterVideoVault

2. Hello! Dr. Daniel Crosby President, IncBlot www.incblot.org Organizational Psychologist = Business Shrink Select, Perfect, Persuade Need a new head shot

3. “Discovering” Stress First coined by Hans Selye in the 1930’s Thought he’d discovered a new hormone The process was the problem Met with skepticism

4. WHAT IS STRESS? Specific response by the body to a stimulus, such as fear or pain, that disturbs or interferes with the normal physiological equilibrium of an organism.

5. “If you are a normal mammal, stress is the three minutes of screaming terror on the savannah, after which either it’s over with or you’re over with”. - Dr. Sapolsky

6. Advertising has us chasing cars and clothes, working jobs we hate so we can buy (things) we don't need. We're the middle children of history, man. No purpose or place. We have no Great War. No Great Depression. Our Great War's a spiritual war... our Great Depression is our lives. We've all been raised on television to believe that one day we'd all be millionaires, and movie gods, and rock stars. But we won't. And we're slowly learning that fact. And we're very, very (upset).

7. Stress and Modernity Many professionals have secured their basic physical needs but wrestle with more enduring, ethereal needs such as belonging and meaning.

8. Anatomy of Burnout

9. (Trick Question) Is Stress Good Or Bad?

10. Good Stress? Eustress Distress

11. Stress and Performance Having too much stress ends in results that are identical to being lazy or bored (and isn’t nearly as fun).

12. Stress and Retention A survey of 1,626 people showed that over 50% were looking for new jobs that were less stressful – Envisia Learning People will often flee a good/insecure job for a worse/secure job “The Devil that you know…”

13. Stress and Wellness 75% of all visits to a GP are caused or worsened by stress Imagine the impact on health costs Consider the impact on absenteeism Reflect on wellness and engagement

14. Stress and Wellness Causes us to store visceral fat Shown to stunt children’s growth Increases risk of CV disease Intensifies symptoms of diseases with autoimmune components (e.g., arthritis) Root cause of much anxiety and depression Implicated in hypertension, ED, infertility, colds, and insomnia

15. Stress and Smarts Studies show that we lose IQ and EQ points when under stress When we need our smarts most, they are least accessible to us (without proper coping mechanisms)

16. Stress and Leadership A Swedish study shows that people who worked for bosses that were poor leaders were more likely to die of a heart attack The Five Tools and Stress Leaders must make extra efforts to manage stress to avoid “stress contagion”

17. Stress and Profitability Stress-related missed work and underperformance is estimated at 10% of GNP That’s a whopping 1.47 trillion dollars/year That’s trillion, with a “T”

18. Stress and Creativity On average, our minds can hold seven “chunks” of data Think about a phone number for an example of “chunkiness” Worry literally takes up space in our head that crowds out creativity Stress makes you mean, stupid and dull

19. In Summary Stress = Getting out of balance Can be good and bad Too much is as bad as too little Has an enormous, measurable impact on profitability, engagement, retention, leadership, creativity and intelligence Be prepared to speak to the quantitative impact of stress to get buy-in!

20. Any Questions? Ask away! I’m more approachable than my headshot would suggest. Think of ‘em later? @incblot – Twitter daniel@incblot.org www.incblot.org