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A Presentation on Corporate
Etiquettes
Corporate Etiquettes
 It

is a set of ordinarily agreed upon rules for behaving in
an business environment (also known as...
Some Important Corporate
Etiquettes
 Customer

Service Etiquettes

 Phone Etiquettes
 E-Mail

Etiquettes

 Corporate D...
Customer Service Etiquettes
 Do

not take comments or insults personally

 Never interrupt

the customer

 Show Empathy...
Phone Etiquettes
DON’T
 Eat

when you are on phone

 Put

someone on speaker phone

 Talk
 Say

with others

anything ...
Phone Etiquettes
DO
 Answer

using your name, title and ask how can
you help

 Always

leave your phone number and speak...
E-Mail Etiquettes
 Subject line

should be short and specific

 Avoid jargon
 Use

short paragraph

 Read
 Be

and ab...
Corporate Dressing Etiquettes


Clothing and accessories should be neat, smart and
subtle. This also applies to hairstyle...
Contd…
 Research

clothing suitable for business
environments and request feedback from people

 For Men: A suit

in sha...
Office Space Etiquettes
 Don’t interrupt
 Don’t touch,
 Cubicals do
 Keep your

in other’s conversation

ask for permi...
Interview Etiquettes
 Your hair
 Nails

should be clean, combed and tied properly

should be clean

 Avoid err

while t...
Contd….
 Don’t assume

rather confirm

 Don’t stretch

be accurate

 Body posture

should be straight

 Greet the

 A...
Conclusion
 Corporate Etiquettes

are essential to survive and
succeed both at personal and professional level.

 Corpor...
Components of an E-Mail

http://www.moocsengine.com
http://www.facebook.com/moocsengineonline
A presentation on corporate etiquettes
A presentation on corporate etiquettes
A presentation on corporate etiquettes
A presentation on corporate etiquettes
A presentation on corporate etiquettes
A presentation on corporate etiquettes
A presentation on corporate etiquettes
A presentation on corporate etiquettes
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A presentation on corporate etiquettes

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1. It is a set of ordinarily agreed upon rules for behaving in an business environment (also known as business etiquettes).

2. Essentially, it focuses on manners for the corporation and for its individual players.

3. It has to do with the way an individual interacts with customers and other businesses.

4. When etiquette is observed, the corporation has the opportunity to present a seamless, mannered front to the rest of the world, which can increase the respect the world gives it, resulting in a potentially more profitable corporation.

Publié dans : Business, Technologie
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A presentation on corporate etiquettes

  1. 1. A Presentation on Corporate Etiquettes
  2. 2. Corporate Etiquettes  It is a set of ordinarily agreed upon rules for behaving in an business environment (also known as business etiquettes).  Essentially, it focuses on manners for the corporation and for its individual players.  It has to do with the way an individual interacts with customers and other businesses.  When etiquette is observed, the corporation has the opportunity to present a seamless, mannered front to the rest of the world, which can increase the respect the world gives it, resulting in a potentially more profitable corporation.
  3. 3. Some Important Corporate Etiquettes  Customer Service Etiquettes  Phone Etiquettes  E-Mail Etiquettes  Corporate Dressing  Office Space Etiquettes Etiquettes  Professional Etiquettes  Interview Etiquettes
  4. 4. Customer Service Etiquettes  Do not take comments or insults personally  Never interrupt the customer  Show Empathy  Stay focused  Take Responsibility  Patience really  Be Polite is a virtue
  5. 5. Phone Etiquettes DON’T  Eat when you are on phone  Put someone on speaker phone  Talk  Say with others anything that you don’t want the caller to hear  Answer the phone if you are not prepared  Answer calls when you are in office or in a meeting
  6. 6. Phone Etiquettes DO  Answer using your name, title and ask how can you help  Always leave your phone number and speak slowly  Leave a short, detailed message  Return  Smile calls in a timely manner when you answer the phone
  7. 7. E-Mail Etiquettes  Subject line should be short and specific  Avoid jargon  Use short paragraph  Read  Be and abbreviations for content and grammar before sending consistent with format  Think before you hit “sent”
  8. 8. Corporate Dressing Etiquettes  Clothing and accessories should be neat, smart and subtle. This also applies to hairstyle and perfume.  Hairstyles should be chosen to look well-groomed and tidy.  Any visible piercings should be removed  Cover any tattoos  Clothing should be laundered and ironed.
  9. 9. Contd…  Research clothing suitable for business environments and request feedback from people  For Men: A suit in shades of black, gray or dark blue, in either a light color or with pinstripes is acceptable  For Women: A suit with a skirt or pants or decent a business dress is acceptable, colors should be light.
  10. 10. Office Space Etiquettes  Don’t interrupt  Don’t touch,  Cubicals do  Keep your in other’s conversation ask for permission have walls but still be polite workstation clean  Watch over expressions(don’t yawn)
  11. 11. Interview Etiquettes  Your hair  Nails should be clean, combed and tied properly should be clean  Avoid err while talking  Arrive before time  Keep your on the venue phone on silent
  12. 12. Contd….  Don’t assume rather confirm  Don’t stretch be accurate  Body posture should be straight  Greet the  Ask interviewer nicely for permission to sit
  13. 13. Conclusion  Corporate Etiquettes are essential to survive and succeed both at personal and professional level.  Corporate Etiquettes are of paramount importance in corporate world therefore, it is mandatory to stick to the basics of etiquettes.  To become a successful professional and serve the organization in the most dignified manner one must learn how to behave professionally.
  14. 14. Components of an E-Mail http://www.moocsengine.com http://www.facebook.com/moocsengineonline

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