9. Respect Is the Key
Employers take social skills
seriously.
They know that employees who
have social skills have the key to
good relationships in the
workplace.
10. Getting Along With Others
When you get along with
coworkers and others at work,
you will do a better job.
You will also enjoy your work
more.
11. Ways to Build Relationships
Graphic Organizer
Treat people as you
would like to be
treated.
Be thoughtful and considerate.
Try to understand the
other person’s side.
Empathize—Try to see things from the
other person’s point of view and
understand his or her situation.
Speak carefully.
Think of the way others will feel when
they hear what you have to say.
12. Ways to Build Relationships
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Listen when others
talk.
Let other people know you’re interested
in them.
Help others.
Lend a hand if you see someone having
trouble doing something.
Be friendly. Be pleasant and smile.
Have a sense of
humor.
Find ways to see the light side of a
situation.
13. Getting Along With
Yourself
How you feel about yourself—your
self-esteem—affects how you get
along with others.
Self-esteem is your recognition
and regard for yourself and your
abilities.
14. Dealing With Conflict
Even when people do their best to
get along, conflicts can arise.
A conflict is a strong disagreement.
16. Causes of Conflicts
Other conflicts come about
because people have different
beliefs or opinions, or because of
gossip and teasing, or jealousy.
17. Causes of Conflicts
Prejudice is another cause of
conflict.
Prejudice is a negative attitude
toward a person or group that is
not based on facts or reason.
18. Resolving Conflicts
No matter what its cause, a conflict
is like any other problem.
To deal with a conflict, you need
good problem-solving skills.
19. Resolving Conflicts
If you can’t agree, you may need to
ask someone to act as a mediator.
A mediator is someone who helps
opposing people or groups
compromise, or reach an
agreement.
20. Resolving Conflicts
At work, a step-by-step process
called conflict resolution may be
used to settle disagreements.
21. Steps in Conflict Resolution
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Take turns describing the problem from
different points of view.1. Define the problem.
Offer solutions to the problem.2. Suggest possible solutions.
Discuss the suggested solutions.3. Evaluate possible solutions.
Brainstorm possible compromises. Then try
to agree to a compromise solution.4. Come to a compromise.
Invite a third person to listen and make
suggestions for a solution.5. Get another point of view.
Ask a mediator to make the final decision.6. Ask someone else to decide.
22. Preventing Conflicts
When you feel yourself getting
angry, try these ways of cooling off:
Take a deep breath and count to
10.
Go for a walk or do something
else that is physical.
23. Preventing Conflicts
Laugh it off and walk away.
Take a few minutes to have a
“talk” with yourself.
Remind yourself of the reasons
you don’t want to get angry.
24. • How do you feel in a healthy relationship?
• How do you feel How do you feel in a healthy
relationship?
• How do you feel in an unhealthy relationship?
• Why do some people stay in unhealthy relationships?
• Why do some people stay in unhealthy relationships?
25. Healthy Relationships Unhealthy Relationships
Happiness
Trust
Love
Affection
Equality
Mutual Respect
Friendship
Laughter
Common Interests
Support
Fair Arguments
Acceptance
Comfort
Good communication
Kindness
Strong self-esteem
Humour
Fun
You can be yourself!
No fear of each other
Honesty
No trust
No respect
Jealousy
Abuse (emotional, physical, sexual)
Poor Communication
Low self-esteem
Power Issues
Unfair arguments
Other person tries to change you
Lies
Coercion
Manipulation
Lack of understanding
No fun
Inequality
Blaming
Fear
Feel like you can’t be yourself
Lack of trust
Not independent people
26. Critical Thinking Review
Can you have good relationships with other
people if you have low self-esteem? Explain.
If you are not positive and respectful to yourself,
you will have a much more difficult time being
positive and respectful toward other people.
Critical Thinking
Q
A
27. Critical Thinking Review
How does learning to do something new help
increase your self-esteem?
When you learn to do something new, you
realize what you are capable of doing, and the
experience gives you confidence in yourself.
Critical Thinking
Q
A
