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Dr. Mostafa Elgamala
PMP-ITIL-IBDL-LDP8
RHCE-MCSA-CCNA/CCAI-CSCU
1
Guidelines
 Time
 Mobile
 Interactivity (experience transfer)
 Side take
 Debate
 Implementation
2
Project Management frameworks
 PMBOK (PMI - USA)
 PRINCE2 (Axel - UK)
3
Chapter 1
Introduction
Project Management
 Not a new concept, used in the past in large projects
5
Increased need for Project Management
 Growth of Human Knowledge & Privatization
 Globalization
 Demand for more efficient operation
6
1-1 Introduction
 Project: Is a temporary endeavor with a begining and
end to creates a unique product, service, or result.
7
Term Means that a Project
temporary Has a beginning and end
endeavor Involves effort, work
to create Has an intention to produce something (project
"deliverables"
unique One of a kind, rather than a collection of identical items
product Tangible objects, but could include things like computer
software, film or stage works
service Might include the establishment of a day-care center, for
instance, but not its daily operations.
 Product results of a Project
8
 Project
 Build a bridge
 Develop drug to combat
virus
 Product
 The bridge
 The drug
Project vs. operation
 Projects are temporary , unique deliverables
 The main objective is to meet the objectives
 Operations are ongoing, repetitive outputs
 The main objective is to sustain the business
9
Objectives
 Contained in project charter
 Objectives are determined in the initiating process
group and refined in the planning process group.
 If the objectives cannot be met, the project must be
terminated.
 The reason for quality activities is to make sure the
project meets its objectives
10
S
specific Objectives should be stated in terms that include some quantitative
target for the end product.
M
measurable There should be some way of actually testing whether or not that stated
target has been met.
A
attainable The desired objective must be one that is actually possible to achieve
within the time and cost parameters provided.
R
relevant The desired objective should relate directly to the organization's
business needs and stated mission.
T
time-Bound The boundaries for completion date of the desired objective should be
either a specific date or time or an "offset" from the beginning of the
project. (For example, must be completed within five months of project
launch.)
Writing SMART Objectives
Needs for projects
 Market demand (market research)
 Customer request
 Technological advance
 Legal requirements/social needs
12
 Program : is a group of a related projects managed in a
coordinated way.
 Portfolio : a collection of programs or projects to
achieve strategic business objectives.
13
Constraints
 Any factors limit options
14
Cost
Time
Quality
Scope
Resources
Risk
1-2 Organizational Models (structure)
15
 Functional organization ( pure line organization)
 Project organization (projectized)
 Matrix organization
Functional organization
16
17
 No specific position for PM.
 PM function are aligned to the project for a
specific time.
 The project is divided into partial tasks and
delegated to responsible departments.
 The team members continue to report to their
line-directors and upper managers.
Functional organization
18
 Advantages :
 Reduced overhead, as no additional project team
members have to be hired.
 Clearly marked career paths.
 Easy post-project transition.
 Reporting to only one manager.
Functional organization
19
 Disadvantages :
 Co-ordination of functional tasks is difficult as little
reward for co-operation with other departments.
 Slow reaction time due to long communication lines
within the project.
 No career path in project management.
 PM (if there) has no authority.
 No loyalty to the project.
The pure project organization
20
The pure project organization
21
 Team members are often co-located.
 Most of the organization’s resources are involved in
project work .
 PMs have a great deal of independence and authority.
 Projectized organizations often have organizational
units called departments ( report directly to the PM or
provide support services to the various projects).
The pure project organization
22
 Advantages:
 Simple and fast.
 Effective communication than functional.
 A project team has high level of commitment.
 PM has the total power.
The pure project organization
23
 Disadvantages:
 Can lead to a duplication of staff.
 PMs tend to stockpile equipment and technical
assistance. (less efficient use of resources).
 No home when the project is completed
The matrix organization
24
 Strong , Weak, or Balanced matrix organization.
 “Project” or “strong” matrix organizations
 Most closely resemble the pure project organization.
 PM decides work and personnel-progress.
 Line manager provides resources.
Strong matrix
25
 Functional or weak matrix
 Resembles the functional form.
 PM only co-ordinates the contributions of the different dep.
 The authority stays with the department head.
 PM role may be:
 Project expeditor: communication coordinator, staff
assistant, has no power in decision making
 Project Coordinator: has some power to make decisions,
report to a higher level manager.
26
Weak matrix
27
 The “balanced” matrix
 Lies in between the others.
 Project and line managers approximately have
equal competence and agree upon a common
decision.
28
Balanced matrix
29
The matrix organization
30
Advantages:
 Maximum utilization of scarce resources.
 Better coordination.
 Effective horizontal and vertical dissemination
of information.
 Improve PMs control over resources.
 Home maintaining
The matrix organization
31
 Disadvantages:
 Potential for conflict between functional vs. project
groups.
 A conflict between line managers and PM over the
allocation of resources (different priorities).
1-3 Project Organization and Responsibilities
32
The general framework of such an internal project organization
Project Organization and Responsibilities
33
 The project sponsor:
 Manager within the organization
 Not directly involved in the operational work of the
project.
 Oversee a project, delegate authority to Project
Manager .
 Can provide support as training or coaching to the
Project Manager.
Project Organization and Responsibilities
34
 Steering committee
 A group of senior managers, recruited from the
senior management.
 Responsible for business issues affecting the
project.
 They usually have budget approval authority.
 Make decisions about changes in goals and scope.
Project Organization and Responsibilities
35
 Advisory committee
 A group of people that represents key project
stakeholders and provides advice to the project.
 Recruited from senior management.
 Provide technical advice and other relevant
initiatives.
Project Organization and Responsibilities
36
 Project manager
 The key person within the project organization.
 PM report to the steering committee.
 Responsible for accomplishing the project objectives
within the agreed constraints.
 PM must have knowledge, interpersonal skills.
44
• Decision-maker
• Team Leader
• Communicator
• Motivator
• Negotiator
• Manager
 Role Model
 Facilitator
PM Roles
45
• Project Planning
• Definition of Work Scope
• Goal & Objective Setting
• Project Implementation
• Communications
• Team selection, retention & motivation
PM Responsibilities
46
 Conflict resolution
 Regulation compliance
 Meeting schedule & budget
 Change control
PM Responsibilities
Centralizes the management of projects, provide PM for
different projects.
PMO roles is to support PMs by:
 Managing shared resources and interdependencies between
projects
 Developing & managing project procedures & templates
 Coaching & training for PM
 Be part of change control board
 Help gather lesson learned and make them available
40
PMO
39
Project Stakeholders
 Individuals and organizations that are actively
involved in the project, or whose interest may be
positively or negatively affected as a result of project
execution or project completion.
40
Project Stakeholders examples:
 Upper management
 Project sponsor
 Project advisory boards
 Executive management “steering committee”
 Project requestor (client)
 Project manager and team
 If a team member has a line manager, he or she is a key
stakeholder as well.
41
 Consultants
 Legal/Telecommunications/IT
 External entities affected by the project
 Vendors
 Governmental agencies
 Other regulatory bodies
Project Stakeholders examples:
44
 Responsible for managing one part of a project,
or a “subproject.”
 This position only exists on large projects .
Team leader
Choosing the Project Organization & Model
45
 Deciding project organization structure:
 Size of project
 Strategic importance
 Integration requirements (departments involved)
 Complexity (number of external interfaces)
 Budget and time constraints
Choosing the Project Organizational & Model
46
Recent developments shows that companies tend more and
more to change the project organization during the project
The advantages of different project organizations are utilized by such an approach
“Composite Organization”
Chapter 2
Project Life Cycle
2-1 Product life cycle
48
2-2 Project life cycle
 A project life cycle is a collection of generally
sequential and sometimes overlapping project phases.
 Depending on the industry you work in or the
company prefernces.
 Ex. IT : High level design, detailed design, coding,
testing, installation, operation.
 Ex. IT services: service strategy , service design, service
transition , service operation. 49
Project Life Cycle
 Generic life cycle
50
Project Life Cycle Characteristics
 The probability of successfully completing the
project is lowest at the start of the project.
 The cost of changes and error correction generally
increases as the project continues.
51
52
2-3 What is project management?
 Is the application of knowledge, skills, tools, and
techniques to meet project abjectives.
 It integrate 47 processes contained into 5 process
groups & 10 knowledge areas.
53
 Initiating processes,
 Planning processes,
 Executing processes,
 Monitoring and controlling processes,
 Closing processes.
Project Management process groups
2-4 Project Phases
55
 Divisions within a project where extra control is needed.
 Sequentially order , but can overlap in some project
situations.
 When phases are sequential, the phase end represents a
natural point to reassess the effort underway (phase exits,
milestones, phase gates, decision gates, stage gates, or kill
points).
Single phase project
56
2-5 Phases–to–Phase relationship
57
 There are 3 basic types of Phases–to–Phase relationship:
 Sequential relationship :
58
 Overlapping relationship : where the phase starts prior
to completion of the previous one.
59
 Iterative relationship : where only one phase is
planned at any given time and planning of the next is
carried out as work progresses in the current phase.
 This approach is useful in undefined, uncertain, or
rapidly changing environments.
 Initiation : identify need, deliverables & assign priority
 Planning (Developing the Plan): project specifics, such as
tasks, milestones, and associated costs
 Implementation (Executing the Plan): applies project plan;
direct team in producing deliverables
 Monitoring & Controlling Process: monitor the project’s
schedule and budget, making adjustments
 Completion (Closing Out the Project): project assessment &
wrap-up report, lesson learned.
2-6 Process groups
Process groups interact in a phase
or project
61
Initiating process group
 Input to this group:
 Business case (why)
 Historical WBS & estimates
 Company culture
 People who may be good team members
 Templates from past projects
 Product description
62
Output of Initiating process group
 Develop project charter
 Identify stakeholders
 Project manager assinged
 High level planning is done during this group
63
Output of Planning process group
 Develop the project management plans
 Collect requirements
 Define scope
 Create WBS
 Define activities
 Estimate costs
 Risk identification
64
Execute process group
 Complete work defined in project management plan.
 Focus on managing people, following processes,
distribute information
 Conduct procurements
 Manage stakeholder expectations
 Perform quality assurance
65
Monitor and control process group
 Measuring the performance of the project compared to
the project management plan and approving change
request
 Report performance
 Control cost/ schedule/ scope
 Perform integrated change control
 Monitor and control risk
66
Closing process group
 Close project or phase
 Close procurements
 Celebration
 Release resources
 Handoff to operation and maintenance
 Measuring customer satisfaction
 Final sign-off and formal acceptance
 Final version of lesson learned
67
Knowledge areas:
 Project Scope Management
 Project Time Management
 Project Cost Management
 Project Quality Management
 Project Human Resource Management
 Project Communications Management
 Project stakeholder management
 Project Risk Management
 Project Procurement Management
 Project Integration Management
68
Thank you
69

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Project Management Framework and Organizational Models

  • 2. Guidelines  Time  Mobile  Interactivity (experience transfer)  Side take  Debate  Implementation 2
  • 3. Project Management frameworks  PMBOK (PMI - USA)  PRINCE2 (Axel - UK) 3
  • 5. Project Management  Not a new concept, used in the past in large projects 5
  • 6. Increased need for Project Management  Growth of Human Knowledge & Privatization  Globalization  Demand for more efficient operation 6
  • 7. 1-1 Introduction  Project: Is a temporary endeavor with a begining and end to creates a unique product, service, or result. 7 Term Means that a Project temporary Has a beginning and end endeavor Involves effort, work to create Has an intention to produce something (project "deliverables" unique One of a kind, rather than a collection of identical items product Tangible objects, but could include things like computer software, film or stage works service Might include the establishment of a day-care center, for instance, but not its daily operations.
  • 8.  Product results of a Project 8  Project  Build a bridge  Develop drug to combat virus  Product  The bridge  The drug
  • 9. Project vs. operation  Projects are temporary , unique deliverables  The main objective is to meet the objectives  Operations are ongoing, repetitive outputs  The main objective is to sustain the business 9
  • 10. Objectives  Contained in project charter  Objectives are determined in the initiating process group and refined in the planning process group.  If the objectives cannot be met, the project must be terminated.  The reason for quality activities is to make sure the project meets its objectives 10
  • 11. S specific Objectives should be stated in terms that include some quantitative target for the end product. M measurable There should be some way of actually testing whether or not that stated target has been met. A attainable The desired objective must be one that is actually possible to achieve within the time and cost parameters provided. R relevant The desired objective should relate directly to the organization's business needs and stated mission. T time-Bound The boundaries for completion date of the desired objective should be either a specific date or time or an "offset" from the beginning of the project. (For example, must be completed within five months of project launch.) Writing SMART Objectives
  • 12. Needs for projects  Market demand (market research)  Customer request  Technological advance  Legal requirements/social needs 12
  • 13.  Program : is a group of a related projects managed in a coordinated way.  Portfolio : a collection of programs or projects to achieve strategic business objectives. 13
  • 14. Constraints  Any factors limit options 14 Cost Time Quality Scope Resources Risk
  • 15. 1-2 Organizational Models (structure) 15  Functional organization ( pure line organization)  Project organization (projectized)  Matrix organization
  • 17. 17  No specific position for PM.  PM function are aligned to the project for a specific time.  The project is divided into partial tasks and delegated to responsible departments.  The team members continue to report to their line-directors and upper managers.
  • 18. Functional organization 18  Advantages :  Reduced overhead, as no additional project team members have to be hired.  Clearly marked career paths.  Easy post-project transition.  Reporting to only one manager.
  • 19. Functional organization 19  Disadvantages :  Co-ordination of functional tasks is difficult as little reward for co-operation with other departments.  Slow reaction time due to long communication lines within the project.  No career path in project management.  PM (if there) has no authority.  No loyalty to the project.
  • 20. The pure project organization 20
  • 21. The pure project organization 21  Team members are often co-located.  Most of the organization’s resources are involved in project work .  PMs have a great deal of independence and authority.  Projectized organizations often have organizational units called departments ( report directly to the PM or provide support services to the various projects).
  • 22. The pure project organization 22  Advantages:  Simple and fast.  Effective communication than functional.  A project team has high level of commitment.  PM has the total power.
  • 23. The pure project organization 23  Disadvantages:  Can lead to a duplication of staff.  PMs tend to stockpile equipment and technical assistance. (less efficient use of resources).  No home when the project is completed
  • 24. The matrix organization 24  Strong , Weak, or Balanced matrix organization.  “Project” or “strong” matrix organizations  Most closely resemble the pure project organization.  PM decides work and personnel-progress.  Line manager provides resources.
  • 26.  Functional or weak matrix  Resembles the functional form.  PM only co-ordinates the contributions of the different dep.  The authority stays with the department head.  PM role may be:  Project expeditor: communication coordinator, staff assistant, has no power in decision making  Project Coordinator: has some power to make decisions, report to a higher level manager. 26
  • 28.  The “balanced” matrix  Lies in between the others.  Project and line managers approximately have equal competence and agree upon a common decision. 28
  • 30. The matrix organization 30 Advantages:  Maximum utilization of scarce resources.  Better coordination.  Effective horizontal and vertical dissemination of information.  Improve PMs control over resources.  Home maintaining
  • 31. The matrix organization 31  Disadvantages:  Potential for conflict between functional vs. project groups.  A conflict between line managers and PM over the allocation of resources (different priorities).
  • 32. 1-3 Project Organization and Responsibilities 32 The general framework of such an internal project organization
  • 33. Project Organization and Responsibilities 33  The project sponsor:  Manager within the organization  Not directly involved in the operational work of the project.  Oversee a project, delegate authority to Project Manager .  Can provide support as training or coaching to the Project Manager.
  • 34. Project Organization and Responsibilities 34  Steering committee  A group of senior managers, recruited from the senior management.  Responsible for business issues affecting the project.  They usually have budget approval authority.  Make decisions about changes in goals and scope.
  • 35. Project Organization and Responsibilities 35  Advisory committee  A group of people that represents key project stakeholders and provides advice to the project.  Recruited from senior management.  Provide technical advice and other relevant initiatives.
  • 36. Project Organization and Responsibilities 36  Project manager  The key person within the project organization.  PM report to the steering committee.  Responsible for accomplishing the project objectives within the agreed constraints.  PM must have knowledge, interpersonal skills.
  • 37. 44 • Decision-maker • Team Leader • Communicator • Motivator • Negotiator • Manager  Role Model  Facilitator PM Roles
  • 38. 45 • Project Planning • Definition of Work Scope • Goal & Objective Setting • Project Implementation • Communications • Team selection, retention & motivation PM Responsibilities
  • 39. 46  Conflict resolution  Regulation compliance  Meeting schedule & budget  Change control PM Responsibilities
  • 40. Centralizes the management of projects, provide PM for different projects. PMO roles is to support PMs by:  Managing shared resources and interdependencies between projects  Developing & managing project procedures & templates  Coaching & training for PM  Be part of change control board  Help gather lesson learned and make them available 40 PMO
  • 41. 39 Project Stakeholders  Individuals and organizations that are actively involved in the project, or whose interest may be positively or negatively affected as a result of project execution or project completion.
  • 42. 40 Project Stakeholders examples:  Upper management  Project sponsor  Project advisory boards  Executive management “steering committee”  Project requestor (client)  Project manager and team  If a team member has a line manager, he or she is a key stakeholder as well.
  • 43. 41  Consultants  Legal/Telecommunications/IT  External entities affected by the project  Vendors  Governmental agencies  Other regulatory bodies Project Stakeholders examples:
  • 44. 44  Responsible for managing one part of a project, or a “subproject.”  This position only exists on large projects . Team leader
  • 45. Choosing the Project Organization & Model 45  Deciding project organization structure:  Size of project  Strategic importance  Integration requirements (departments involved)  Complexity (number of external interfaces)  Budget and time constraints
  • 46. Choosing the Project Organizational & Model 46 Recent developments shows that companies tend more and more to change the project organization during the project The advantages of different project organizations are utilized by such an approach “Composite Organization”
  • 48. 2-1 Product life cycle 48
  • 49. 2-2 Project life cycle  A project life cycle is a collection of generally sequential and sometimes overlapping project phases.  Depending on the industry you work in or the company prefernces.  Ex. IT : High level design, detailed design, coding, testing, installation, operation.  Ex. IT services: service strategy , service design, service transition , service operation. 49
  • 50. Project Life Cycle  Generic life cycle 50
  • 51. Project Life Cycle Characteristics  The probability of successfully completing the project is lowest at the start of the project.  The cost of changes and error correction generally increases as the project continues. 51
  • 52. 52
  • 53. 2-3 What is project management?  Is the application of knowledge, skills, tools, and techniques to meet project abjectives.  It integrate 47 processes contained into 5 process groups & 10 knowledge areas. 53
  • 54.  Initiating processes,  Planning processes,  Executing processes,  Monitoring and controlling processes,  Closing processes. Project Management process groups
  • 55. 2-4 Project Phases 55  Divisions within a project where extra control is needed.  Sequentially order , but can overlap in some project situations.  When phases are sequential, the phase end represents a natural point to reassess the effort underway (phase exits, milestones, phase gates, decision gates, stage gates, or kill points).
  • 57. 2-5 Phases–to–Phase relationship 57  There are 3 basic types of Phases–to–Phase relationship:  Sequential relationship :
  • 58. 58  Overlapping relationship : where the phase starts prior to completion of the previous one.
  • 59. 59  Iterative relationship : where only one phase is planned at any given time and planning of the next is carried out as work progresses in the current phase.  This approach is useful in undefined, uncertain, or rapidly changing environments.
  • 60.  Initiation : identify need, deliverables & assign priority  Planning (Developing the Plan): project specifics, such as tasks, milestones, and associated costs  Implementation (Executing the Plan): applies project plan; direct team in producing deliverables  Monitoring & Controlling Process: monitor the project’s schedule and budget, making adjustments  Completion (Closing Out the Project): project assessment & wrap-up report, lesson learned. 2-6 Process groups
  • 61. Process groups interact in a phase or project 61
  • 62. Initiating process group  Input to this group:  Business case (why)  Historical WBS & estimates  Company culture  People who may be good team members  Templates from past projects  Product description 62
  • 63. Output of Initiating process group  Develop project charter  Identify stakeholders  Project manager assinged  High level planning is done during this group 63
  • 64. Output of Planning process group  Develop the project management plans  Collect requirements  Define scope  Create WBS  Define activities  Estimate costs  Risk identification 64
  • 65. Execute process group  Complete work defined in project management plan.  Focus on managing people, following processes, distribute information  Conduct procurements  Manage stakeholder expectations  Perform quality assurance 65
  • 66. Monitor and control process group  Measuring the performance of the project compared to the project management plan and approving change request  Report performance  Control cost/ schedule/ scope  Perform integrated change control  Monitor and control risk 66
  • 67. Closing process group  Close project or phase  Close procurements  Celebration  Release resources  Handoff to operation and maintenance  Measuring customer satisfaction  Final sign-off and formal acceptance  Final version of lesson learned 67
  • 68. Knowledge areas:  Project Scope Management  Project Time Management  Project Cost Management  Project Quality Management  Project Human Resource Management  Project Communications Management  Project stakeholder management  Project Risk Management  Project Procurement Management  Project Integration Management 68

Notes de l'éditeur

  1. The basic project process or life cycle can be broken down into the five elements shown on this slide. A project begins with the recognition of a need, the initiating / scoping phase. In this phase, your organization decides that a particular need is a priority that warrants the dedication of resources and people to fulfill it. The project proposal defines the project in terms of its support of the overall organization’s mission and goals and articulates the specific benefits that this project will bring to the organization. The next stage is the planning process. The formal plan translated the project goals and objectives into specifics, such as tasks, milestones, and associated costs. The implementation or execution phase is the project in action. Throughout this phase, members of the project team monitor the project’s schedule and budget, making adjustments to the plans as necessary, which is the monitoring/controlling phase. At its completion, the formal stages of the project come to an end, but most likely certain activities will be integrated into normal routines.
  2. Let’s now look at these phases in a little more detail. This presentation will concentrate on the 1st two phases. If everyone concerned is clear on the goals, outcomes, potential risks, how the project will be conducted, monitored and communicated, you have constructed the building blocks for a successful project.