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Digital Digest30 recent Internet and Technology developments you may have missed from – and/or potentially impacting on - Qatar and the Middle East Issue 4: Sept/Oct 2012 Damian Radcliffe Internet & Society Manager Email: email@example.com Twitter: @mrdamian76
ContextThis digest aims to share some recent key digital developments from across theMiddle East and North Africa (MENA) region. It also highlights global developmentswhich may impact on Qatar and the wider MENA region at a later date.5 stories of particular interest in this issue include; insights into the ArabDigital Generation, major current – and predicted – mobile trends, a look at 3Dprinting and Internet Governance issues in both Jordan and Russia.Visit: http://www.slideshare.net/ictQATAR/ for Volumes 1-3 which you can download and embed.(These are in PDF for formatting reasons, email me for a PowerPoint version.)These initial issues have had 8,000 views. We hope this figure will grow as we introduce, withthis issue, an Arabic version of this digest too. As ever we encourage you to share and embedthis presentation and the stories therein. Happy Reading! -------------------------DisclaimerAll content in these slides is in the public domain and referenced so that you can read the original sources.Any omissions, errors or mistakes are mine, and mine alone.Feedback, suggestions and comments are very welcome.
Contents Slides1. Developments from across the MENA region 4-12 • Understanding the Arab Digital Generation 5 • 10 Key Stats about the Arab Digital Generation 6 • New ITU data on global technology development 7 • Jordan’s New Media Law passed 8 • In Brief: Social Media News 9 • In Brief: Content related news 10 • In Brief: Technology News 11 • A spotlight on interactive maps 122. Wider Internet & Society Research 13-19 • Research: News consumption on mobile devices (USA) 14 • Youth: Gen Z: Digital in Their DNA (USA and UK) 15 • Emerging Technologies: Tablet shipments 2012-16 16 • Internet Governance: 3 hot issues from Russia 17 • Assistance Technology: 4 things you may have missed 183. Coming Up – three emerging issues 19-23 • Research: The next 3 mobile services to reach widespread adoption 20 • Technology: 3D Printing 21 • Governance: new US lobby group formed 22
1. Recent developments in the MENA regionIncluding: the Arab Digital Generation, e-Commerce news, Jordan’s media law,online maps and Social Media, Content and Technology News in Brief Images: http://bit.ly/LCN5yC and http://bit.ly/LTzNud
1.1 Understanding the Arab Digital Generation (ADG)A new report by Booz & Company, in partnership with Google, surveyed 3,000 digital usersborn between 1977 and 1997 across nine countries. The report found that: “this segment of society strongly distinguishes itself from earlier generations; these young people are far more active as both consumers and critics… Although they have similar digital characteristics than other young people around the world, they are distinctly Arab in that they reflect the traditions, challenges and tribulations of their region. “The three main societal shifts among this group, some 40% of the MENA population, are: 1. Communication with friends and family: members of the ADG have less direct personal contact with their family and friends, as technology increasingly provides them with communication alternatives. 44% spend less time meeting close friends face-to-face and more time communicating with them online or over the phone. 2. Marriage: More than 60% in North Africa and the Levant approve of a male member of their family marrying a woman whom he had met online, with the GCC approval rate at 44%. Acceptance rates were equally high for women. 3. Religion: The vast majority (approximately 70%) reported that technology allowed them to explore the various facets of religion through websites. Source: http://bit.ly/RfvPSm
10 Key Stats about the Arab Digital Generation1. 83 % use the Internet daily, with 40 % using the Internet for at least five hours a day2. 61 % spend more than two hours per day on social networking sites3. 78 % prefer the Internet to TV4. 16 % access the Internet from schools / academic institutions; 76 % access from home5. 63 % express a desire for freedom to do and say what they want as long as it does not harm others, 37 % say they can freely express opinions without fear of the consequences6. 37 % believe that technology has reduced family communication and cohesion7. 41 % search the Internet in both Arabic and English; 21 % chat in both languages8. 48 % are not satisfied with the quality of local websites; 47 % are not satisfied with local versions of international websites, 37 % are not satisfied with the availability of Arabic websites9. 8 % use an online platform to connect with government or political leaders and 24 % believe that media content is totally controlled by government10. 48 % believe that the region’s healthcare services require technological upgrades; 43 % believe this of education services Source: http://www.booz.com/media/uploads/BoozCo_Understanding-the-Arab-Digital-Generation.pdf
1.2 New ITU data on global technology developmentNew figures released by the ITU show that ICT uptake continues to grow worldwide.Key findings: • Broadband prices drop 75% globally between 2008 and 2011 • Global revenues from telecommunication services reach USD 1.5 trillion • Korea continues to top ICT ranking• The report also identifies countries which have made the most progress in ICT development. Strong performers include Bahrain, Brazil, Rwanda and Saudi Arabia.• Qatar topped the rankings for Arab States and was ranked 30th globally. Image: http://bit.ly/WxxVhC Image: http://bit.ly/R6oH8P
1.3 Jordan’s New Media Law passed• Jordan has passed a new media law which critics say will stifle freedom of expression online.• The legislation requires "electronic publications" in Jordan to get a licence from the Culture Ministry with the BBC noting that the law: “gives the authorities the power to block and censor websites, whose owners will be held responsible for comments posted on them.”• The Associated Press estimated that about 400 Jordanian websites would be affected by the new law, whilst the Huffington Post noted criticism from Human Rights Watch which argued that asking website owners to check online comments due to this new responsibility was simply not "feasible.―In late August, hundredsof Jordanian websiteslike Jeeran, Jo24,Wamda, and BeAmmanwent dark in support of#BlackoutJo — aprotest against the bill,Critics included QueenNoor Al Hussein.Via: http://tcrn.ch/OJmD5L
1.4 In Brief: Social Media NewsLinkedIn, opened its first MENA office on October 1st. The network, which now morethan 175 million members worldwide, has over five million members in the Middle Eastand North Africa, one million of which are based in the UAE. Their offices are in Dubai’sInternet City: http://press.linkedin.com/node/1230Remember MORSI METER, which was in our last digest?It was recently awarded first prize by the World Summit YouthAward (WSYA), a unique global contest that brings together youngpeople under 30 years of age who have revolutionary approach tousing ICT to change the world and put UN MillenniumDevelopment Goals into Action: http://youthaward.org/winners-2012 techPresident’s article “In the Middle East, Marginalized LGBT Youth Find Supportive Communities Online”, sees Anna Lekas Miller talking to a young blogger in Lebanon known online as Lebanon Rebel and Ahmed Zidan co-founder of Ahwaa, a bilingual English-Arabic online forum based in Bahrain, about how the web has provided a forum for discussion and support. Story: http://bit.ly/Rks2DY Image: https://www.facebook.com/ahwaaorg
1.5 In Brief: Content related newsJordan is to pilot new software which will give parents Taghreedat is workingcontrol over when their children can use the Internet with TED Internationaland what websites they can access. to localize its official website into Arabic forIt is also expected to reduce the level of cyber crime in the first time. The workJordan by reducing access to websites that contain viruses, will be carried our byTrojans and other malware. Taghreedats volunteers http://taghreedat.com/ted/The UN-approved software, which was developed byAustralian company TCG for the Ministry of Information andCommunications Technology, will be available via JordanianISPs at the end of October. Source: http://bit.ly/QUwtRKSeven Omanis have come together to draw up an ethical code for internetpublications, bloggers, social media users in Oman. “There’s a kind of boom in internet users in Oman and we felt that as responsible users we need todraw a line, especially in the light of recent crackdown on users… Obviously this is not mandatory but a volunteer group that would help people in deciding what is right and what is not.” Turki Al Balushi, in the Gulf News: http://bit.ly/PrU1xn
1.6 In Brief: Technology News 25 Tech Stars of the Middle East: The team at: http://www.al-monitor.com have put together a slideshow of the people and innovations behind the MENA’s fast-maturing tech scene. Cited examples include: Aramex, Bayt.com, YallaStartup! and Crowdsway. See: http://bit.ly/Pm8poV The New York Times reported how an off-the-shelf computer program, FinSpy, has been used to monitor and spy on dissidents in countries around the world, noting: “Research now links it to servers in more than a dozen countries, including Turkmenistan, Brunei and Bahrain, although no government acknowledges using the software for surveillance purposes”. Full data report at: https://citizenlab.org/2012/08/the-smartphone-who-loved-me-finfisher-goes-mobile/ SAP has launched its MENA Field Services- Young Professionals Program in the region, aiming to turn 40 students into technology consultants with an understanding of regional culture, ways of doing business and SAP technologies such as ERP. The two-year program has been launched in Saudi Arabia and Egypt, with training underway at SAP offices in Riyadh and Cairo. The 40 students were selected from 600 nominations provided by employersImage: and universities.http://bit.ly/URAbgi Via: http://bit.ly/U6PFkx
1.7 Spotlight on Interactive Maps Examples of interesting maps showing stories and from the region in new and interesting ways. Aljazeeras interactive map of Syrian defections (right image: http://bit.ly/PY0sqT) See also:Interactive Map: America’s War in Yemen, bythe US broadcaster PBS: Mapping Egypts Electricity Blackouts: “The red dots represent 72 known U.S. drone, http://www.kahrabtak.com/missile or other air strikes carried out since 2002, ―Syria conflict: a year of deaths mapped‖ and the blue dots show 19 major terror plots from the Guardian which uses data fromagainst Western targets believed to be directed by Al Qaeda or AQAP since 2000.” Syrian Shuhada - also used by the UN - to track the impact of the conflict in Syria: Above image: http://bit.ly/Rx5ht1 http://bit.ly/ONfqlO
2. Internet & Society: External Research Update News on mobile devices, the digital habits of Generation Z, tablet growth, RussianInternet Governance, Assistive Technology developments Images: http://bit.ly/KXUeK6 and http://bit.ly/KL2OMQ
2.1 Internet & Society: Societal Impact A third of all U.S. adults now get news on a mobile device at least weeklyHalf of all U.S. adults now have a mobileconnection to the web through either asmartphone or tablet, according new US data.Source: http://bit.ly/QxpGjG and http://bit.ly/SWK9uR “…for many people, mobile devices are addinghow much news they consume. More than four in ten mobile news consumers say they are getting more news now and nearly a third say they are adding new sources.”
2.2 Internet & Society: YouthGen Z: Digital in Their DNAThis report by JWT Intelligence provides asnapshot of Gen Z (those born after 1995). For thisgroup, a digital connection as essential.The report is based on a survey of tweens andteens (ages 8 to 17) and their parents in the U.S.and the U.K, with a focus on digital habits: how theyuse connected devices to socialize, spend, shopand more as well as how their parents feel aboutthese habits and what it means for marketers.• Internet connections, mobile phones and the ability to text friends are valued more highly than allowance money and various material goods, and significantly more highly than real-world activities like going to the movies or eating out.• As many as 90% of respondents would be reluctant to give up their Internet connection (vs. 78% who said the same for their mobile, and 76% for texting friends).• More than half of say it’s easier to chat with friends digitally, or more convenient.• Around 4 in 10 are more comfortable talking online than in real life and find it more fun.See the report slides: http://www.slideshare.net/jwtintelligence/f-external-genz041812-12653599
2.3 Internet & Society: Emerging TechnologiesThe continued march of the tablet – Apple will dominate till 2016• International Data Corporation (IDC) is predicting the worldwide tablet market to ship 117.1 million units this year.• By 2016 they predict worldwide shipments could reach 261.4 million units a year.• Apple are expected to continue to dominate this growing market. http://bit.ly/QkrbPf• The Guardian reports data from Gartner which predicts a similar level of dominance for Apple.• Whilst DisplaySearch argues that tablets will account for a quarter of mobile PC shipments by 2015. Image: http://bit.ly/RIm3Ux
2.4 Internet & Society: Internet GovernanceIn our last issue we looked at new Internet legislation in Russia. Here’s three furtherstories of interest from the country• Russian children under the age of 18 may face restrictions in public WiFi access if proposals from The Federal Supervision Agency for Information Technologies and Communications (ROSKOMNADZOR), come into effect next year. ROSKOMNADZOR claim this is the only way to protect children from harmful online content, but critics have argued many young people will be able to crack any password restrictions. Sources: http://bit.ly/Tis3Eu and http://bit.ly/WnLnUz• Pravda reported that a "black list" of domains and websites would be published at the end of September, ahead of the law that comes into force on November 1, managing sites which cause harm to childrens health. If illegal online content is detected, site owners receive a warning and 3 days to remove the illegal materials. Failure to take down content means the network address falls onto the "black list." If the servers are located outside Russian jurisdiction, then sites will be blocked by ISPs. Source: http://bit.ly/SnJXED• Global Voices noted that Russian media outlets had got a sneak peek [NB: link in Russian] at a report on the foreign penetration of the Russian Internet and the implications of this influence. “For example, Facebook, Twitter and YouTube - can become central tools for coordination and mobilization of opposition forces.” (Quote translated from: http://bit.ly/S4Ohyw )
Stories via: 2.5 Assistive Technology• The first Arab AT Centre Network meeting will take place in Doha on October 22nd, bringing together Assistive Technology centers from across the Gulf Region. Organized by Mada, the meeting will allow established and developing A major workshop in AT centers to share resources across the region to accelerate Doha on the use of the uptake of AT by Arabic speakers. technology by people with autism attracted• Nuance have confirmed that both the Voice Recognition 250 people this month. Apps Dragon Dictation and Dragon Search will fully support Standard Arabic. The apps run on iPhone, iPad Commitments were and iPod Touch. They are free from the Apple Appstore. made to establish parents support groups, See more details at: http://youtu.be/l79pU1pjau8 make available online training, provide a range• Media Access Australia of technologies for have published a report people with autism and highlighting the barriers to produce two new faced by disabled people communication products in taking part in social by spring 2013. http://mada.org.qa/en/news/ networks and social 2012/10/04 media. Tipsheets will soon be available from Mada in Arabic and English.
3. Coming Up – three emerging themes3 new mobile trends 3D Printing New US lobby group Images: http://bit.ly/Nllsre, http://bit.ly/X8n2lQ and http://bit.ly/KZQ58h
3.1 Internet & Society: Societal ImpactThe three mobile services expected to reach widespread adoption by 2014Mobile social networks, mobile applications stores and location-based services will be threemobile services to reach widespread adoption in the next two years, according to Gartner.Mobile Social Networks• Gartner expects mobile social networks to reach one billion users by 2014.• Currently 15% of mobile phone users access social networks via their phones. Gartner also expects mobileLocation-Based Services advertising to reach• The convergence of location functionality with social networking, mainstream in the next 2-5 news, information, search and entertainment services (SoLoMo) years, and suggests is already being seen. keeping an eye on three• Gartner expects almost 800 million location-based service emerging mobile tools: users worldwide by the end of 2012.• Revenue generated by consumer location-based services is 1. bar code marketing, forecast to reach $13.5 billion in 2015, of which advertising will be 2. mobile coupons and the dominant contributor. 3. augmented reality.• The most popular applications in the near term will be navigation, location search and friend finder/social networks. Source: http://bit.ly/Oq1sZ0
3.2 Internet & Society: Emerging Technologies “3D printing 2012 is where home printing was in 1982.” TechCrunch • Predicted as being the ―next big thing‖ for some time, 3D Printing is a form of additive manufacturing, where a user starts with nothing and then adds material one layer at a time, with layers fused by heat or laser. • A new UK report highlights how the technology could transform global manufacturing and create opportunities for growth, innovationImage: and environmental benefit.http://bit.ly/QQ8ztu • However, it also notes a number of policy ODDs Atom 3DSee a 15 TED minute challenges including the potential printed guitar:video on the subject : http://bit.ly/Rx8xE4http://www.ted.com/talks/li impact on intellectual propertysa_harouni_a_primer_on frameworks and internet regulation._3d_printing.htmlOr a shorter video ―3D printing will shatter the barrier between the internet and the physicalabout The MakerBot world, and the law will no longer be able to distinguish between the two.Replicator 2 printer: If the government wants to regulate guns and other dangerous itemshttp://www.youtube.com/ in the age of 3D printing, it will need a radically different approach.‖watch?v=3o6pcbhylmQ Andrew Sisson, Big Innovation Centre
3.3 Internet Governance: new US lobby group 14 major US Web companies, including Amazon, Facebook, Google, Yahoo, eBay, Monster and LinkedIn, have come together to form The Internet Association.Their three policy areas are: 1. Protecting Internet Freedom 2. Fostering Innovation and Economic Growth 3. Empowering Users ―A free and innovative Internet is vital to our nation’s economic growth… These companies are all fierce competitors in the market place, but they recognize the Internet needs a unified voice in Washington. They understand the future of the Internet is at stake and that we must work together to protect it.‖ Michael Beckerman, President and CEO of The Internet Association More at: http://internetassociation.org
Thank you for reading. Comments, suggestions and feedback for future digests are welcome.If you’re interested in the issues in this digest you may also be interested in “iNET Qatar: The Rise of the Arab Information Society” a major international conference taking place in Doha on 27 November 2012.The iNET will be a great opportunity to meet, discuss and learn from the people driving the development of the Internet across our region as we explore key issues such as: • Arab businesses on the Internet • Development of Online Arabic content • The Birth of the Multi-stakeholder Model in the Region • The state of the Internet in the Arab World • Trends of Arab Internet users related to trust, privacy, security and freedom • Internet Governance in the Arab World To register, and find out more visit: www.internetsociety.org/events/inet-qatar Damian Radcliffe, Internet & Society Manager Email: firstname.lastname@example.org Twitter: @mrdamian76 Tel: +974 44993612