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Disclosure
Copyright © 2004 by The Institute of Internal Auditors Research Foundation, 247 Maitland Avenue,
Altamonte Springs, Florida 32701-4201. All rights reserved. Printed in the United States of America. No
part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form by any
means — electronic, mechanical, photocopying, recording, or otherwise — without prior written
permission of the publisher.

The IIA publishes this document for informational and educational purposes. This document is intended to
provide information, but is not a substitute for legal or accounting advice. The IIA does not provide such
advice and makes no warranty as to any legal or accounting results through its publication of this
document. When legal or accounting issues arise, professional assistance should be sought and retained.

The Professional Practices Framework for Internal Auditing (PPF) was designed by The IIA Board of
Directors’ Guidance Task Force to appropriately organize the full range of existing and developing practice
guidance for the profession. Based on the definition of internal auditing, the PPF comprises Ethics and
Standards, Practice Advisories, and Development and Practice Aids, and paves the way to world-class
internal auditing.

This guidance fits into the Framework under the heading Development and Practice Aids.

ISBN 0-89413-533-3
04206 March 2004
First Printing
Foreword
Since the Board of Regents of The Institute of Internal Auditors (IIA) initiated the
Certified Internal Auditor® (CIA®) program in December 1972, the CIA
examination has occasionally been revised to reflect changes in the profession
and changes in testing methodology.

Model Exam Questions 2004 reflects content changes due to the modifications to
the CIA syllabus effective with the May 2004 testing cycle. Model Exam
Questions 2004 includes only 100 questions per part, while beginning in
May 2004, the CIA exam will contain 125 questions per part. The 125
questions on the actual exam parts will include up to 25 unscored questions,
which will be used for research purposes. These unscored questions will be
interspersed with the scored questions and will not be identified as unscored
questions. Candidates should therefore answer all 125 questions to the best of
their ability.

Model Exam Questions 2004 is intended as a means of familiarizing interested
parties with the content and format of the CIA exam. It is not meant to replace the
material supplied by any of the third-party providers of CIA exam review
materials. The questions in this publication, whether new or adapted from earlier
CIA exams, are simply representative of the format, length, and content of
questions that a CIA candidate can expect to see on future exams. A current or
future CIA exam candidate's success or failure in answering these questions
should not be taken as any form of guarantee of that candidate's results on an
actual CIA exam.

If there are any significant changes in the format or content of the CIA exam in
the future, the Certification Department will make those changes known through
our Web site (www.theiia.org) and/or through mailings to current CIA
candidates.

For further information on the CIA program, please visit the “Certification”
heading on the Web site listed above, or contact The IIA’s Customer Service
Center for a brochure:

The Institute of Internal Auditors
Customer Service Center
247 Maitland Avenue
Altamonte Springs, Florida 32701-4201, USA
Phone: +1-407-937-1111
Fax: +1-407-937-1101
E-mail: custserv@theiia.org




                                         iii
Contents

Foreword .............................................................................................................iii

Topics Tested.....................................................................................................vii

Part I: The Internal Audit Activity’s Role in Governance, Risk, and Control
Model Exam Questions ................................................................................... I - 1
Solutions (with cross-reference to topics tested) .......................................... I - 17

Part II: Conducting the Internal Audit Engagement
Model Exam Questions .................................................................................. II - 1
Solutions (with cross-reference to topics tested) ......................................... II - 17

Part III: Business Analysis and Information Technology
Model Exam Questions ................................................................................. III - 1
Solutions (with cross-reference to topics tested) ........................................ III - 13

Part IV: Business Management Skills
Model Exam Questions .................................................................................IV - 1
Solutions (with cross-reference to topics tested) ........................................IV - 13




                                                            v
Topics Tested
                on the
   Certified Internal Auditor (CIA)
             Examination
The following pages provide detailed topic outlines for each part of the Certified Internal Auditor
(CIA) examination. Candidates are advised to plan their study based on the detailed topic
outlines, rather than limiting their study to those topics that appear on the enclosed Model Exam
Questions.

The CIA examination tests knowledge of the specified topics at two levels of competency, as
defined below:

Awareness – Candidate exhibits awareness of basic facts/terminology and an appreciation of
the broad nature and fundamentals of the topic being tested. Candidates are not expected to
have detailed knowledge of topics listed.

Proficiency – Candidate is able to exhibit the ability to apply specific knowlede to areas likely to
be encountered and to deal with these areas without extensive recourse to technical research
or assistance. Candidates are expected to demonstrate a thorough understanding of the
principles, practices, and procedures of the topic being tested.

The detailed topic outlines which follow note the required level of competency for each topic
area.

Please note that the CIA exam tests The IIA’s Professional Practices Framework (PPF). The
PPF consists of three categories of guidance. The first category (Mandatory Guidance) consists
of core materials: the IIA Code of Ethics and the International Standards for the Professional
Practice of Internal Auditing (with the Glossary). These will be tested as mandatory. (Example:
Which of the following is required according to the Standards?) Guidance in the second
category (Practice Advisories) is strongly recommended and endorsed by The IIA but is not
mandatory. While the Practice Advisories are not mandatory, candidates are expected to know
them at the proficiency level. In responding to exam questions, candidates should note that
Practice Advisories will be treated as correct practices and will be accepted as the appropriate
method of performance. The third category of guidance (Development & Practice Aids) will not
be specifically tested as part of the PPF. However, some of these materials may be used as
references for exam questions on the topic areas that they cover.




                                                vii
PART I: THE INTERNAL AUDIT ACTIVITY'S ROLE IN
                    GOVERNANCE, RISK, AND CONTROL

A.   Comply with The IIA’s Attribute Standards (15-25%) [Proficiency level]
     1. Define purpose, authority, and responsibility of the internal audit activity
        a. Determine if the purpose, authority, and responsibility of the internal audit activity are
             clearly documented and approved.
        b. Determine if the purpose, authority, and responsibility of the internal audit activity are
             communicated to the engagement clients
        c. Demonstrate an understanding of the purpose, authority, and responsibility of the internal
             audit activity
     2. Maintain independence and objectivity
        a. Foster independence
             1) Understand organizational independence
             2) Recognize the importance of organizational independence
             3) Determine if the internal audit activity is properly aligned to achieve organizational
                   independence
        b. Foster objectivity
             1) Establish policies to promote objectivity
             2) Assess individual objectivity
             3) Maintain individual objectivity
             4) Recognize and mitigate impairments to independence and objectivity
     3. Determine if the required knowledge, skills, and competencies are available
        a. Understand the knowledge, skills, and competencies that an internal auditor needs to
             possess
        b. Identify the knowledge, skills, and competencies required to fulfill the responsibilities of the
             internal audit activity
     4. Develop and/or procure the necessary knowledge, skills, and competencies collectively required
        by the internal audit activity
     5. Exercise due professional care
     6. Promote continuing professional development
        a. Develop and implement a plan for continuing professional development for internal audit
             staff
        b. Enhance individual competency through continuing professional development
     7. Promote quality assurance and improvement of the internal audit activity
        a. Establish and maintain a quality assurance and improvement program
        b. Monitor the effectiveness of the quality assurance and improvement program
        c. Report the results of the quality assurance and improvement program to the board or other
             governing body
        d. Conduct quality assurance procedures and recommend improvements to the performance
             of the internal audit activity
     8. Abide by and promote compliance with The IIA Code of Ethics.

B.   Establish a Risk-based Plan to Determine the Priorities of the Internal Audit Activity (15-25%)
     [Proficiency level]
     1. Establish a framework for assessing risk
     2. Use the framework to:
         a. Identify sources of potential engagements (e.g., audit universe, management request,
              regulatory mandate)
         b. Assess organization-wide risk
         c. Solicit potential engagement topics from various sources
         d. Collect and analyze data on proposed engagements
         e. Rank and validate risk priorities




                                                   viii
3.   Identify internal audit resource requirements
     4.   Coordinate the internal audit activity’s efforts with:
          a. External auditor
          b. Regulatory oversight bodies
          c. Other internal assurance functions (e.g., health and safety department)
     5.   Select engagements
          a. Participate in the engagement selection process
          b. Select engagements
          c. Communicate and obtain approval of the engagement plan from board

C.   Understand the Internal Audit Activity’s Role in Organizational Governance (10-20%)
     [Proficiency level]
     1. Obtain board’s approval of audit charter
     2. Communicate plan of engagements
     3. Report significant audit issues
     4. Communicate key performance indicators to board on a regular basis
     5. Discuss areas of significant risk
     6. Support board in enterprise-wide risk assessment
     7. Review the positioning of the internal audit function within the risk management framework
         within the organization.
     8. Monitor compliance with the corporate code of conduct/business practices
     9. Report on the effectiveness of the control framework
     10. Assist board in assessing the independence of the external auditor
     11. Assess ethical climate of the board
     12. Assess ethical climate of the organization
     13. Assess compliance with policies in specific areas (e.g., derivatives)
     14. Assess organization’s reporting mechanism to the board
     15. Conduct follow-up and report on management response to regulatory body reviews
     16. Conduct follow-up and report on management response to external audit
     17. Assess the adequacy of the performance measurement system, achievement of corporate
         objective
     18. Support a culture of fraud awareness and encourage the reporting of improprieties

D.   Perform Other Internal Audit Roles and Responsibilities (0-10%) [Proficiency level]
     1. Ethics/Compliance
         a. Investigate and recommend resolution for ethics/compliance complaints
         b. Determine disposition of ethics violations
         c. Foster healthy ethical climate
         d. Maintain and administer business conduct policy (e.g., conflict of interest)
         e. Report on compliance
     2. Risk Management
         a. Develop and implement an organization-wide risk and control framework
         b. Coordinate enterprise-wide risk assessment
         c. Report corporate risk assessment to board
         d. Review business continuity planning process
     3. Privacy
         a. Determine privacy vulnerabilities
         b. Report on compliance
     4. Information or physical security
         a. Determine security vulnerabilities
         b. Determine disposition of security violations
         c. Report on compliance




                                                   ix
E.   Governance, Risk, and Control Knowledge Elements ( 15-25%)
     1. Corporate governance principles [Awareness level]
     2. Alternative control frameworks [Awareness level]
     3. Risk vocabulary and concepts [Proficiency level]
     4. Risk management techniques [Proficiency level]
     5. Risk/control implications of different organizational structures [Proficiency level]
     6. Risk/control implications of different leadership styles [Awareness level]
     7. Change management [Awareness level]
     8. Conflict management [Awareness level]
     9. Management control techniques [Proficiency level]
     10. Types of control (e.g., preventive, detective, input, output) [Proficiency level]

F.   Plan Engagements (15-25%) [Proficiency level]
     1. Initiate preliminary communication with engagement client
     2. Conduct a preliminary survey of the area of engagement
         a. Obtain input from engagement client
         b. Perform analytical reviews
         c. Perform benchmarking
         d. Conduct interviews
         e. Review prior audit reports and other relevant documentation
         f.    Map processes
         g. Develop checklists
     3. Complete a detailed risk assessment of area (prioritize or evaluate risk/control factors)
     4. Coordinate audit engagement efforts with
         a. External auditor
         b. Regulatory oversight bodies
     5. Establish/refine engagement objectives and identify/finalize the scope of engagement
     6. Identify or develop criteria for assurance engagements (criteria against which to audit)
     7. Consider the potential for fraud when planning an engagement
         a. Be knowledgeable of the risk factors and red flags of fraud
         b. Identify common types of fraud associated with the engagement area.
         c. Determine if risk of fraud requires special consideration when conducting an engagement
     8. Determine engagement procedures
     9. Determine the level of staff and resources needed for the engagement.
     10. Establish adequate planning and supervision of the engagement.
     11. Prepare engagement work program

Format: 125 multiple-choice questions




                                                     x
PART II: CONDUCTING THE INTERNAL AUDIT ENGAGEMENT

A.   Conduct Engagements (25-35%) [Proficiency level]
     1. Research and apply appropriate standards:
         a. IIA Professional Practices Framework (Code of Ethics, Standards, Practice Advisories)
         b. Other professional, legal, and regulatory standards
     2. Maintain an awareness of the potential for fraud when conducting an engagement
         a. Notice indicators or symptoms of fraud
         b. Design appropriate engagement steps to address significant risk of fraud
         c. Employ audit tests to detect fraud
         d. Determine if any suspected fraud merits investigation
     3. Collect data
     4. Evaluate the relevance, sufficiency and competence of evidence
     5. Analyze and interpret data
     6. Develop workpapers
     7. Review workpapers
     8. Communicate interim progress
     9. Draw conclusions
     10. Develop recommendations when appropriate
     11. Report engagement results
         a. Conduct exit conference
         b. Prepare report or other communication
         c. Approve engagement report
         d. Determine distribution of report
         e. Obtain management response to report
     12. Conduct client satisfaction survey
     13. Complete performance appraisals of engagement staff

B.   Conduct Specific Engagements (25-35%) [Proficiency level]
     1. Conduct assurance engagements
        a. Fraud investigation
             1) Determine appropriate parties to be involved with investigation
             2) Establish facts and extent of fraud (e.g., interviews, interrogations, and data analysis)
             3) Report outcomes to appropriate parties
             4) Complete a process review to improve controls to prevent fraud and recommend
                 changes
        b. Risk and control self-assessment
             1) Facilitated approach
                 a) Client-facilitated
                 b) Audit-facilitated
             2) Questionnaire approach
             3) Self-certification approach
        c. Audits of third parties and contract auditing
        d. Quality audit engagements
        e. Due diligence audit engagements
        f.   Security audit engagements
        g. Privacy audit engagements
        h. Performance (key performance indicators) audit engagements
        i.   Operational (efficiency and effectiveness) audit engagements
        j.   Financial audit engagements




                                                    xi
k.  Information technology (IT) audit engagements
              1) Operating systems
                   a) Mainframe
                   b) Workstations
                   c) Server
              2) Application development
                   a) Application authentication
                   b) Systems development methodology
                   c) Change control
                   d) End user computing
              3) Data and network communications/connections (e.g., LAN, VAN, and WAN)
              4) Voice communications
              5) System security (e.g., firewalls, access control)
              6) Contingency planning
              7) Databases
              8) Functional areas of IT operations (e.g., data center operations)
              9) Web infrastructure
              10) Software licensing
              11) Electronic funds transfer (EFT)/Electronic data interchange (EDI)
              12) e-Commerce
              13) Information protection/viruses
              14) Encryption
              15) Enterprise-wide resource planning (ERP) software (e.g., SAP R/3)
          l.  Compliance audit engagements
     2.   Conduct consulting engagements
          a. Internal control training
          b. Business process review
          c. Benchmarking
          d. Information technology (IT) and systems development.
          e. Design of performance measurement systems

C.   Monitor Engagement Outcomes (5-15%) [Proficiency level]
     1. Determine appropriate follow-up activity by the internal audit activity
     2. Identify appropriate method to monitor engagement outcomes
     3. Conduct follow-up activity
     4. Communicate monitoring plan and results

D.   Fraud Knowledge Elements (5-15%)
     1. Discovery sampling [Awareness level]
     2. Interrogation techniques [Awareness level]
     3. Forensic auditing [Awareness level]
     4.  Use of computers in analyzing data [Proficiency level]
     5.  Red flags [Proficiency level]
     6.  Types of fraud [Proficiency level]

E.   Engagement Tools (15-25%)
     1. Sampling [Awareness level]
        a. Nonstatistical (judgmental)
        b. Statistical
     2. Statistical analyses (process control techniques) [Awareness level]
     3. Data gathering tools [Proficiency level]
        a. Interviewing
        b. Questionnaires
        c. Checklists




                                                    xii
4.   Analytical review techniques [Proficiency level]
         a. Ratio estimation
         b. Variance analysis (e.g., budget vs. actual)
         c. Other reasonableness tests
    5.   Observation [Proficiency level]
    6.   Problem solving [Proficiency level]
    7.   Risk and control self-assessment (CSA) [Awareness level]
    8.   Computerized audit tools and techniques [Proficiency level]
         a. Embedded audit modules
         b. Data extraction techniques
         c. Generalized audit software (e.g., ACL, IDEA)
         d. Spreadsheet analysis
         e. Automated workpapers (e.g., Lotus Notes, Auditor Assistant)
    9.   Process mapping including flowcharting [Proficiency level]

Format: 125 multiple-choice questions




                                                xiii
PART III: BUSINESS ANALYSIS AND INFORMATION TECHNOLOGY

A.    Business Processes (15-25%)
      1. Quality management (e.g., TQM) [Awareness level]
      2. The International Organization for Standardization (ISO) framework [Awareness level]
      3. Forecasting [Awareness level]
      4. Project management techniques [Proficiency level]
      5. Business process analysis (e.g., workflow analysis and bottleneck management, theory of
          constraints) [Proficiency level]
      6. Inventory management techniques and concepts [Proficiency level]
      7. Marketing- pricing objectives and policies [Awareness level]
      8. Marketing- supply chain management [Awareness level]
      9   Human Resources (Individual performance management and measurement; supervision;
          environmental factors that affect performance; facilitation techniques; personnel
          sourcing/staffing; training and development; safety) [Proficiency level]
      10. Balanced scorecard [Awareness level]

B.    Financial Accounting and Finance (15-25%)
      1. Basic concepts and underlying principles of financial accounting (e.g., statements, terminology,
          relationships) [Proficiency level]
      2. Intermediate concepts of financial accounting (e.g., bonds, leases, pensions, intangible assets,
          R&D) [Awareness level]
      3. Advanced concepts of financial accounting (e.g., consolidation, partnerships, foreign currency
          transactions) [Awareness level]
      4. Financial statement analysis [Proficiency level]
      5. Cost of capital evaluation [Awareness level]
      6. Types of debt and equity [Awareness level]
      7. Financial instruments (e.g., derivatives) [Awareness level]
      8. Cash management (treasury functions) [Awareness level]
      9. Valuation models [Awareness level]
          a. Inventory valuation
          b. Business valuation
      10. Business development life cycles [Awareness level]

C.    Managerial Accounting (10-20%)
      1. Cost concepts (e.g., absorption, variable, fixed) [Proficiency level]
      2. Capital budgeting [Awareness level]
      3. Operating budget [Proficiency level]
      4. Transfer pricing [Awareness level]
      5. Cost-volume-profit analysis [Awareness level]
      6. Relevant cost [Awareness level]
      7. Costing systems (e.g., activity-based, standard) [Awareness level]
      8. Responsibility accounting [Awareness level]

D.    Regulatory, Legal, and Economics ( 5-15%) [Awareness level]
      1. Impact of government legislation and regulation on business
      2. Trade legislation and regulations
      3. Taxation schemes
      4. Contracts
      5. Nature and rules of legal evidence
      6. Key economic indicators




                                                    xiv
E.   Information Technology (IT) (30-40%) [Awareness level]
     1. Control frameworks (e.g., SAC, COBIT)
     2. Data and network communications/connections (e.g., LAN , VAN, and WAN)
     3. Electronic funds transfer (EFT)
     4. e-Commerce
     5. Electronic data interchange (EDI)
     6. Functional areas of IT operations (e.g., data center operations)
     7. Encryption
     8. Information protection (e.g., viruses, privacy)
     9. Evaluate investment in IT (cost of ownership)
     10. Enterprise-wide resource planning (ERP) software (e.g., SAP R/3)
     11. Operating systems
     12. Application development
     13. Voice communications
     14. Contingency planning
     15. Systems security (e.g., firewalls, access control)
     16. Databases
     17. Software licensing
     18. Web infrastructure

Format: 125 multiple-choice questions




                                              xv
PART IV: BUSINESS MANAGEMENT SKILLS

A.   Strategic Management (20-30%) [Awareness level]
     1. Global analytical techniques
          a. Structural analysis of industries
          b. Competitive strategies (e.g., Porter's model)
          c. Competitive analysis
          d. Market signals
          e. Industry evolution
     2. Industry environments
          a. Competitive strategies related to:
              1) Fragmented industries
              2) Emerging industries
              3) Declining industries
          b. Competition in global industries
              1) Sources/impediments
              2) Evolution of global markets
              3) Strategic alternatives
              4) Trends affecting competition
     3. Strategic decisions
          a. Analysis of integration strategies
          b. Capacity expansion
          c. Entry into new businesses
     4. Portfolio techniques of competitive analysis
     5. Product life cycles

B.   Global Business Environments (15-25%) [Awareness level]
     1. Cultural/legal/political environments
         a. Balancing global requirements and local imperatives
         b. Global mindsets (personal characteristics/competencies)
         c. Sources and methods for managing complexities and contradictions
         d. Managing multicultural teams
     2. Economic/financial environments
         a. Global, multinational, international, and multilocal compared and contrasted
         b. Requirements for entering the global market place
         c. Creating organizational adaptability
         d. Managing training and development.

C.   Organizational Behavior (15-25%) [Awareness level]
     1. Motivation
         a. Relevance and implication of various theories
         b. Impact of job design, rewards, work schedules, etc.
     2. Communication
         a. The process
         b. Organizational dynamics
         c. Impact of computerization
     3. Performance
         a. Productivity
         b. Effectiveness
     4. Structure
         a. Centralized/decentralized
         b. Departmentalization
         c. New configurations (e.g., hourglass, cluster, network)




                                                  xvi
D.   Management Skills (20-30%) [Awareness level]
     1. Group dynamics
          a. Traits (e.g., cohesiveness, roles, norms, groupthink)
          b. Stages of group development
          c. Organizational politics
          d. Criteria and determinants of effectiveness
     2. Team building
          a. Methods used in team building
          b. Assessing team performance
     3. Leadership skills
          a. Theories compared and contrasted
          b. Leadership grid (topology of leadership styles)
          c. Mentoring
     4. Personal time management

E.   Negotiating (5-15%) [Awareness level]
     1. Conflict resolution
        a. Competitive/cooperative
        b. Compromise, forcing, smoothing, etc.
     2. Added-value negotiating
        a. Description
        b. Specific steps

Format: 125 multiple-choice questions




                                                  xvii
Certified Internal Auditor (CIA)
      Model Exam Questions
 Part I - The Internal Audit Activity's Role
    in Governance, Risk, and Control

                            Part I Model Exam Questions: 100

                        Questions on actual CIA Exam Part I: 125
                        (see explanation in “Foreword” on page iii)

             Time allowed for completion of CIA Exam Part I: 210 minutes



    Instructions such as those that follow will be listed on the cover
          of each CIA examination. Please read them carefully.
   1. Place your candidate number on the             4. All references to the Professional Practices
      answer sheet in the space provided.               Framework refer to The IIA’s Professional
   2. Do not place extraneous marks on the              Practices Framework, which includes the
      answer sheet.                                     Standards and the Practice Advisories. All
   3. Be certain that changes to answers are            references to Standards refer to the
      completely erased.                                International Standards for the Professional
                                                        Practice of Internal Auditing outlined in The
                                                        IIA’s Professional Practices Framework.




                    Failure to follow these instructions and the
             "Instructions to Candidates" guidelines could adversely
         affect both your right to receive the results of this examination
      and your future participation in the Certified Internal Auditor program.

              All papers submitted in completion of any part of this
  examination become the sole property of The Institute of Internal Auditors, Inc.
Candidates may not disclose the contents of this exam unless expressly authorized
                         by the Certification Department.

                                               I-1
1.   Which of the following is not true with regard             6.   Which of the following actions would be a
     to the internal audit charter?                                  violation of auditor independence?
     a. It      defines      the    authorities   and                a. Continuing on an audit assignment at a
          responsibilities for the internal audit                         division for which the auditor will soon be
          activity.                                                       responsible as the result of a promotion.
     b. It specifies the minimum resources                           b. Reducing the scope of an engagement
          needed for the internal audit activity.                         due to budget restrictions.
     c. It provides a basis for evaluating the                       c. Participating on a task force which
          internal audit activity.                                        recommends standards of control for a
     d. It should be approved by senior                                   new distribution system.
          management and the board.                                  d. Reviewing a purchasing agent's contract
                                                                          drafts prior to their execution.
2.   Which engagement-planning tool is general in
     nature and is used to ensure adequate audit                7.   As part of a company-sponsored award
     coverage over time?                                             program, an internal auditor was offered an
     a. The long-range schedule.                                     award of significant monetary value by a
     b. The engagement program.                                      division in recognition of the cost savings that
     c. The audit activity’s budget.                                 resulted from the auditor's recommendations.
     d. The audit activity’s charter.                                According to the Professional Practices
                                                                     Framework, what is the most appropriate
3.   The function of internal auditing, as related to                action for the auditor to take?
     internal financial reports, would be to:                        a. Accept the gift since the engagement is
     a. Ensure        compliance     with     reporting                   already concluded and the report issued.
          procedures.                                                b. Accept the award under the condition that
     b. Review the expenditure items and match                            any proceeds go to charity.
          each item with the expenses incurred.                      c. Inform audit management and ask for
     c. Determine if there are any employees                              direction on whether to accept the gift.
          expending funds without authorization.                     d. Decline the gift and advise the division
     d. Identify inadequate controls that increase                        manager's superior.
          the      likelihood     of     unauthorized
          expenditures.                                         8.   In which of the following situations would an
                                                                     auditor potentially lack objectivity?
4.   Audit committees are most likely to participate                 a. An auditor reviews the procedures for a
     in the approval of:                                                  new      electronic     data     interchange
     a. Audit staff promotions and salary                                 connection to a major customer before it
          increases.                                                      is implemented.
     b. The internal audit report observations and                   b. A former purchasing assistant performs a
          recommendations.                                                review     of    internal    controls     over
     c. Audit work schedules.                                             purchasing four months after being
     d. The appointment of the chief audit                                transferred to the internal audit activity.
          executive.                                                 c. An auditor recommends standards of
                                                                          control and performance measures for a
5.   According to the Professional Practices                              contract with a service organization for
     Framework, the independence of the internal                          the processing of payroll and employee
     audit activity is achieved through:                                  benefits.
     a. Staffing and supervision.                                    d. A payroll accounting employee assists an
     b. Continuing professional development and                           auditor in verifying the physical inventory
          due professional care.                                          of small motors.
     c. Human relations and communications.
     d. Organizational status and objectivity.




                                                          I-2
9.   A CIA, working as the director of purchasing,            12. A chief audit executive (CAE) has been
     signs a contract to procure a large order from               requested by the audit committee to conduct
     the supplier with the best price, quality, and               an engagement at a chemical factory as soon
     performance. Shortly after signing the                       as possible. The engagement will include
     contract, the supplier presents the CIA with a               reviews of health, safety, and environmental
     gift of significant monetary value. Which of the             (HSE) management and processes. The CAE
     following statements regarding the acceptance                knows that the internal audit activity does not
     of the gift is correct?                                      possess the HSE knowledge necessary to
     a. Acceptance of the gift would be prohibited                conduct such an engagement. The CAE
           only if it were non-customary.                         should:
     b. Acceptance of the gift would violate the                  a. Begin the engagement and incorporate
           IIA Code of Ethics and would be                             HSE training into next year’s planning to
           prohibited for a CIA.                                       prepare for a follow-up engagement.
     c. Since the CIA is not acting as an internal                b. Suggest to the audit committee that the
           auditor, acceptance of the gift would be                    factory’s own HSE staff conduct the
           governed only by the organization’s code                    engagement.
           of conduct.                                            c. Seek permission from the audit committee
     d. Since the contract was signed before the                       to obtain appropriate support from an
           gift was offered, acceptance of the gift                    HSE professional.
           would not violate either the IIA Code of               d. Defer the engagement and tell the audit
           Ethics or the organization’s code of                        committee that it will take several months
           conduct.                                                    to train internal audit staff for such an
                                                                       engagement.
10. An internal auditor assigned to audit a
    vendor’s compliance with product quality                  13. To ensure that due professional care has been
    standards is the brother of the vendor’s                      taken at all times during an engagement, the
    controller. The auditor should:                               internal auditor should always:
    a. Accept the assignment, but avoid contact                   a. Ensure that all financial information
         with the controller during fieldwork.                         related to the audit is included in the audit
    b. Accept the assignment, but disclose the                         plan and examined for nonconformance
         relationship in the engagement final                          or irregularities.
         communication.                                           b. Ensure that all audit tests are fully
    c. Notify the vendor of the potential conflict                     documented.
         of interest.                                             c. Consider           the       possibility     of
    d. Notify the chief audit executive of the                         nonconformance or irregularities at all
         potential conflict of interest.                               times during an engagement.
                                                                  d. Communicate any noncompliance or
11. The Standards require that internal auditors                       irregularity     discovered    during     an
    possess which of the following skills?                             engagement promptly to the audit
                                                                       committee.
     I.   Internal auditors should understand
          human relations and be skilled in dealing           14. In an assurance engagement of treasury
          with people.                                            operations, an internal auditor is required to
     II. Internal auditors should be able to                      consider all of the following issues except:
          recognize and evaluate the materiality                  a. The audit committee has requested
          and significance of deviations from good                    assurance on the treasury department’s
          business practices.                                         compliance with a new policy on use of
     III. Internal auditors should be experts on                      financial instruments.
          subjects such as economics, commercial                  b. Treasury management has not instituted
          law, taxation, finance, and information                     any risk management policies.
          technology.                                             c. Due to the recent sale of a division, the
     IV. Internal auditors should be skilled in oral                  amount of cash and marketable securities
          and written communication.                                  managed by the treasury department has
                                                                      increased by 350 percent.
     a.   II only.                                                d. The external auditors have indicated
     b.   I and III only.                                             some difficulties in obtaining account
     c.   III and IV only.                                            confirmations.
     d.   I, II, and IV only.

                                                        I-3
15. To promote a positive image within an                      17. An auditor, nearly finished with an
    organization, a chief audit executive (CAE)                    engagement, discovers that the director of
    planned to conduct assurance engagements                       marketing has a gambling habit. The gambling
    that highlighted potential costs to be saved.                  issue is not directly related to the existing
    Negative observations were to be omitted from                  engagement and there is pressure to complete
    engagement final communications. Which                         the current engagement. The auditor notes the
    action taken by the CAE would be considered                    problem and forwards the information to the
    a violation of the Standards?                                  chief audit executive but performs no further
                                                                   follow-up. The auditor’s actions would:
     I.     The focus of the audit engagements was                 a. Be in violation of the IIA Code of Ethics
            changed without modifying the charter or                    for withholding meaningful information.
            consulting the audit committee.                        b. Be in violation of the Standards because
     II.    Negative observations were omitted from                     the auditor did not properly follow up on a
            the engagement final communications.                        red flag that might indicate the existence
     III.   Cost savings recommendations were                           of fraud.
            highlighted in the engagement final                    c. Not be in violation of either the IIA Code
            communications.                                             of Ethics or Standards.
                                                                   d. Both a and b.
     a.     I only.
     b.     I and II only.                                     18. In selecting an instructional strategy for
     c.     I and III only.                                        developing internal audit staff, a chief audit
     d.     II and III only.                                       executive should begin by reviewing:
                                                                   a. Organizational objectives.
16. A chief audit executive (CAE) for a very small                 b. Learning content.
    internal audit department has just received a                  c. Learners’ readiness.
    request from management to perform an audit                    d. Budget constraints.
    of an extremely complex area in which the
    CAE and the department have no expertise.                  19. Which of the following activities are designed
    The nature of the audit engagement is within                   to provide feedback on the effectiveness of an
    the scope of internal audit activities.                        internal audit function?
    Management has expressed a desire to have
    the engagement conducted in the very near                      I.     Proper supervision.
    future because of the high level of risk                       II.    Proper training.
    involved. Which of the following responses by                  III.   Internal assessments.
    the CAE would be in violation of the                           IV.    External assessments.
    Standards?
    a. Discuss with management the possibility                     a.     I, II, and III only.
         of outsourcing the audit of this complex                  b.     I, II, and IV only.
         area.                                                     c.     I, III, and IV only.
    b. Add an outside consultant to the audit                      d.     II, III, and IV only.
         staff to assist in the performance of the
         audit engagement.                                     20. The most important reason for the chief audit
    c. Accept the audit engagement and begin                       executive to ensure that the internal audit
         immediately, since it is a high-risk area.                department has adequate and sufficient
    d. Discuss the timeline of the audit                           resources is to:
         engagement       with     management       to             a. Ensure that the function is adequately
         determine if sufficient time exists in which                  protected from outsourcing.
         to develop appropriate expertise.                         b. Demonstrate sufficient capability to meet
                                                                       the audit plan requirements.
                                                                   c. Establish credibility with the audit
                                                                       committee and management.
                                                                   d. Fulfill the need for effective succession
                                                                       planning.




                                                         I-4
21. Which of the following is part of an internal               24. A chief audit executive is reviewing the
    audit activity’s quality assurance program,                     following enterprise-wide risk map:
    rather than being included as part of other
    responsibilities of the chief audit executive                                                   LIKELIHOOD




                                                                      IMPACT
    (CAE)?                                                                                Remote       Possible   Likely
    a. The CAE provides information about and                                  Critical    Risk A       Risk B
         access to internal audit workpapers to the                            Major                              Risk D
         external auditors to enable them to                                   Minor                   Risk C
         understand and determine the degree to
         which they may rely on the internal                        Which of the following is the correct
         auditors' work.                                            prioritization of risks, considering limited
    b. Management approves a formal charter                         resources in the internal audit activity?
         establishing the purpose, authority, and                   a. Risk B, Risk C, Risk A, Risk D.
         responsibility of the internal audit activity.             b. Risk A, Risk B, Risk C, Risk D.
    c. Each        individual     internal    auditor's             c. Risk D, Risk B, Risk C, Risk A.
         performance is appraised at least                          d. Risk B, Risk C, Risk D, Risk A.
         annually.
    d. Supervision of an internal auditor's work                25. Which of the following represents the best risk
         is performed throughout each audit                         assessment technique?
         engagement.                                                a. Assessment of the risk levels for future
                                                                        events based on the extent of uncertainty
22. A chief audit executive (CAE) uses a risk                           of those events and their impact on
    assessment model to establish the annual                            achievement of long-term organizational
    audit plan. Which of the following would be an                      goals.
    appropriate action by the CAE?                                  b. Assessment of inherent and control risks
                                                                        and their impact on the extent of financial
     I.   Maintain      ongoing    dialogue     with                    misstatements.
          management and the audit committee.                       c. Assessment of the risk levels of current
     II. Ensure that the schedule of audit priorities                   and future events, their effect on
          remains unchanged.                                            achievement      of    the    organization’s
     III. Employ only quantitative methods to                           objectives, and their underlying causes.
          determine risk weightings.                                d. Assessment of the risk levels of current
     IV. Revise the risk assessment and audit                           and future events, their impact on the
          priorities as warranted.                                      organization’s mission, and the potential
                                                                        for elimination of existing or possible risk
     a.   III only.                                                     factors.
     b.   I and II only.
     c.   I and IV only.                                        26. Which of the following is the best reason for
     d.   III and IV only.                                          the chief audit executive to consider the
                                                                    strategic plan in developing the annual audit
23. When a risk assessment process has been                         plan?
    used to construct an audit engagement                           a. To ensure that the internal audit plan
    schedule, which of the following should receive                      supports the overall business objectives.
    attention first?                                                b. To ensure that the internal audit plan will
    a. The external auditors have requested                              be approved by senior management.
         assistance for their upcoming annual                       c. To make recommendations to improve
         audit.                                                          the strategic plan.
    b. A new accounts payable system is                             d. To emphasize the importance of the
         currently undergoing testing by the                             internal audit function.
         information technology department.
    c. Management         has      requested     an             27. In assessing organizational risk in a
         investigation of possible lapping in                       manufacturing environment, which of the
         receivables.                                               following would have the most long-range
    d. The existing accounts payable system                         impact on the organization?
         has not been audited over the past year.                   a. Production scheduling.
                                                                    b. Inventory policy.
                                                                    c. Product quality.
                                                                    d. Advertising budget.


                                                          I-5
28. When assessing the risk associated with an              31. If a department outside of the internal audit
    activity, an internal auditor should:                       activity is responsible for reviewing a function
    a. Determine how the risk should best be                    or process, the internal auditors should:
         managed.                                               a. Consider the work of the other
    b. Provide assurance on the management of                        department when assessing the function
         the risk.                                                   or process.
    c. Update the risk management process                       b. Ignore the work of the other department
         based on risk exposures.                                    and proceed with an independent audit.
    d. Design controls to mitigate the identified               c. Reduce the scope of the audit since the
         risks.                                                      work has already been performed by the
                                                                     other department.
Use the following information to answer                         d. Yield the responsibility for assessing the
questions 29 through 30.                                             function or process to the other
    During the planning phase, a chief audit                         department.
executive (CAE) is evaluating four audit
engagements based on the following factors: the             32. Who has primary responsibility for providing
engagement’s ability to reduce risk to the                      information to the audit committee on the
organization, the engagement’s ability to save the              professional and organizational benefits of
organization money, and the extent of change in                 coordinating internal audit assurance and
the area since the last engagement. The CAE has                 consulting activities with other assurance and
scored the engagements for each factor from low to              consulting activities?
high, assigned points, and calculated an overall                a. The external auditor.
ranking. The results are shown below with the                   b. The chief audit executive.
points in parenthesis:                                          c. The chief executive officer.
                                                                d. Each assurance and consulting function.
             Risk        Cost
 Audit    Reduction     Savings       Changes               33. Using the internal audit department to
  1      High (3)     Medium (2)     Low (1)                    coordinate regulatory examiners’ efforts is
  2      High (3)     Low (1)        High (3)                   beneficial to the organization because internal
  3      Low (1)      High (3)       Medium (2)                 auditors can:
  4      Medium (2)   Medium (2)     High (3)                   a. Influence the regulatory examiners’
                                                                     interpretation of law to match corporate
29. Which audit engagements should the CAE                           practice.
    pursue if all factors are weighed equally?                  b. Recommend changes in scope to limit
    a. 1 and 2 only.                                                 bias by the regulatory examiners.
    b. 1 and 3 only.                                            c. Perform fieldwork for the regulatory
    c. 2 and 4 only.                                                 examiners and thus reduce the amount of
    d. 3 and 4 only.                                                 time regulatory examiners are on-site.
                                                                d. Supply evidence of adequate compliance
                                                                     testing through internal audit workpapers
30. If the organization has asked the CAE to
                                                                     and reports.
    consider the cost savings factor to be twice as
    important as any other factor, which
    engagements should the CAE pursue?                      34. A chief audit executive would most likely use
    a. 1 and 2 only.                                            risk assessment for audit planning because it
    b. 1 and 3 only.                                            provides:
    c. 2 and 4 only.                                            a. A systematic process for assessing and
    d. 3 and 4 only.                                                 integrating professional judgment about
                                                                     probable adverse conditions.
                                                                b. A listing of potentially adverse effects on
                                                                     the organization.
                                                                c. A list of auditable activities in the
                                                                     organization.
                                                                d. The probability that an event or action
                                                                     may adversely affect the organization.




                                                      I-6
35. In deciding whether to schedule the                       38. The internal audit activity has recently
    purchasing or the personnel department for an                 experienced the departure of two internal
    audit engagement, which of the following                      auditors who cannot be immediately replaced
    would be the least important factor?                          due to budget constraints. Which of the
    a. There have been major changes in                           following is the least desirable option for
         operations in one of the departments.                    efficiently completing future engagements,
    b. The audit staff has recently added an                      given this reduction in resources?
         individual with expertise in one of the                  a. Using self-assessment questionnaires to
         areas.                                                         address audit objectives.
    c. There are more opportunities to achieve                    b. Employing information technology in audit
         operating benefits in one of the                               planning, sampling, and documentation.
         departments than in the other.                           c. Eliminating consulting engagements from
    d. The potential for loss is significantly                          the engagement work schedule.
         greater in one department than in the                    d. Filling vacancies with personnel from
         other.                                                         operating departments that are not being
                                                                        audited.
36. The internal audit activity of a large
    corporation has established its operating plan            39. If the annual audit plan does not allow for
    and budget for the coming year. The operating                 adequate review of compliance with all
    plan is restricted to the following categories: a             material regulations affecting the company, the
    prioritized listing of all engagements, staffing,             internal audit activity should:
    a detailed expense budget, and the                            a. Ensure that the board of directors and
    commencement date of each engagement.                              senior management are aware of the
    Which of the following best describes the                          limitation.
    major deficiency of this operating plan?                      b. Include a memo with the audit planning
    a. Requests by management for special                              file listing the reasons for the lack of
         projects are not considered.                                  coverage.
    b. Opportunities to achieve operating                         c. Document that regulations not included
         benefits are ignored.                                         will be reviewed in the subsequent year.
    c. Measurability criteria and targeted dates                  d. Decrease the scope of operational and
         of completion are not provided.                               financial audits to make additional audit
    d. Knowledge,          skills, and    disciplines                  time available.
         required to perform work are ignored.
                                                              40. Which of the following comments is correct
37. To improve audit efficiency, internal auditors                regarding the assessment of risk associated
    can rely upon the work of external auditors                   with two projects that are competing for limited
    that is:                                                      audit resources?
    a. Performed after the internal audit
          engagement.                                             I.     Activities that are requested by the audit
    b. Primarily concerned with operational                              committee should always be considered
          objectives and activities.                                     higher risk than those requested by
    c. Coordinated with internal audit activity.                         management.
    d. Conducted in accordance with the IIA                       II.    Activities with higher dollar budgets
          Code of Ethics.                                                should always be considered higher risk
                                                                         than those with lower dollar budgets.
                                                                  III.   Risk should always be measured by the
                                                                         potential dollar or adverse exposure to the
                                                                         organization.

                                                                  a.     I only.
                                                                  b.     II only.
                                                                  c.     III only.
                                                                  d.     I and III only.




                                                        I-7
41. Which of the following activities undertaken by            45. Which of the following represents the best
    the internal auditor might be in conflict with the             governance structure?
    standard of independence?                                          Operating      Executive      Internal
    a. Risk management consultant.                                     Management     Management     Auditing
    b. Product development team leader.                            a. Responsibility Oversight       Advisory
    c. Ethics advocate.                                                 for risk      role            role
    d. External audit liaison.                                     b. Oversight       Responsibility Advisory
                                                                        role          for risk        role
42. The internal audit activity should contribute to               c.  Responsibility Advisory       Oversight
    the organization’s governance process by                            for risk      role            role
    evaluating the processes through which:                        d. Oversight       Advisory       Responsibility
                                                                        role          role            for risk
     I.   Ethics and values are promoted.
     II.  Effective   organizational performance               46. Which of the following is not a responsibility of
          management and accountability are                        the chief audit executive?
          ensured.                                                 a. To communicate the internal audit
     III. Risk    and    control   information   is                     activity’s     plans      and     resource
          communicated.                                                 requirements to senior management and
     IV. Activities of the external and internal                        the board for review and approval.
          auditors     and     management      are                 b. To coordinate with other internal and
          coordinated.                                                  external providers of audit and consulting
                                                                        services to ensure proper coverage and
     a.    I only.                                                      minimize duplication.
     b.    IV only.                                                c. To         oversee     the     establishment,
     c.    II and III only.                                             administration, and assessment of the
     d.    I, II, III, and IV.                                          organization’s system of risk management
                                                                        processes.
43. In a well-developed management environment,                    d. To follow up on whether appropriate
    the internal audit activity would:                                  management actions have been taken on
    a. Report the results of an audit engagement                        significant reported risks.
         to line management as well as to senior
         management.                                           47. Which statement most accurately describes
    b. Conduct initial audits of new computer                      how criteria are established for use by internal
         systems after they have begun operating.                  auditors in determining whether goals and
    c. Interface        primarily      with  senior                objectives have been accomplished?
         management, minimizing interactions with                  a. Management           is     responsible    for
         line managers who are the subjects of                          establishing the criteria.
         internal audit work.                                      b. Internal auditors should use professional
    d. Focus primarily on asset management                              standards or government regulations to
         and report results to the audit committee.                     establish the criteria.
                                                                   c. The industry in which a company
44. Which of the following best describes an                            operates establishes criteria for each
    internal auditor's purpose in reviewing the                         member company through benchmarks
    organization’s existing risk management,                            and best practices for that industry.
    control, and governance processes?                             d. Appropriate accounting or auditing
    a. To help determine the nature, timing, and                        standards,       including     international
         extent of tests necessary to achieve                           standards, should be used as the criteria.
         engagement objectives.
    b. To ensure that weaknesses in the internal               48. Which of the following is not a role of the
         control system are corrected.                             internal audit activity in best practice
    c. To provide reasonable assurance that the                    governance activities?
         processes will enable the organization's                  a. Support the board in enterprise-wide risk
         objectives and goals to be met efficiently                     assessment.
         and economically.                                         b. Ensure the timely implementation of audit
    d. To determine whether the processes                               recommendations.
         ensure that the accounting records are                    c. Monitor compliance with the corporate
         correct and that financial statements are                      code of conduct.
         fairly stated.                                            d. Discuss areas of significant risks.

                                                         I-8
49. Assessments of the independence of an                       52. Management and the board of directors are
    organization’s external auditors should:                        responsible for following up on observations
    a. Be carried out only when the external                        and recommendations made by the external
        auditor is appointed.                                       auditors. What role, if any, should the internal
    b. Not include any participation by the                         audit activity have in this process?
        internal audit activity.                                    a. The internal audit activity should have no
    c. Include the internal audit activity only                          role in this process in order to ensure
        when the external auditor is appointed.                          independence.
    d. Include the internal audit activity at the                   b. The internal audit activity should only
        time of appointment and regularly                                become involved if the chief audit
        thereafter.                                                      executive has sufficient evidence that the
                                                                         follow-up is not occurring.
50. During a review of contracts, a chief audit                     c. The internal audit activity should establish
    executive (CAE) suspects that a supplier was                         a monitoring process to review the
    given an unfair advantage in bidding on a                            adequacy        and      effectiveness   of
    contract. After learning that the chief executive                    management’s follow-up actions.
    officer (CEO) of the company is a member of                     d. The internal audit activity should become
    the supplier's board of directors, how should                        involved only if specifically requested by
    the CAE proceed?                                                     management or the board of directors.
    a. Submit a draft report to senior
          management, excluding the CEO.                        53. The primary reason that a bank would
    b. Contact the organization's external                          maintain a separate compliance function is to:
          auditors for assistance.                                  a. Better manage perceived high risks.
    c. Obtain supporting documentation and                          b. Strengthen controls over the bank’s
          present the finding to the chairperson of                     investments.
          the audit committee.                                      c. Ensure the independence of line and
    d. Immediately notify the board of directors.                       senior management.
                                                                    d. Better      respond     to     shareholder
51. Company A has a formal corporate code of                            expectations.
    ethics while company B does not. The code of
    ethics covers such things as purchase                       54. The function of the chief risk officer (CRO) is
    agreements and relationships with vendors as                    most effective when the CRO:
    well as many other issues to guide individual                   a. Manages risk as a member of senior
    behavior within the company. Which of the                           management.
    following statements can be logically inferred?                 b. Shares the management of risk with line
                                                                        management.
    I.     Company A exhibits a higher standard of                  c. Shares the management of risk with the
           ethical behavior than does company B.                        chief audit executive.
    II.    Company A has established objective                      d. Monitors risk as part of the enterprise risk
           criteria by which an employee’s actions                      management team.
           can be evaluated.
    III.   The absence of a formal corporate code               55. To minimize potential financial losses
           of ethics in company B would prevent a                   associated with physical assets, the assets
           successful audit of ethical behavior in that             should be insured in an amount that is:
           company.                                                 a. Supported by periodic appraisals.
                                                                    b. Determined by the board of directors.
    a.     II only.                                                 c. Automatically adjusted by an economic
    b.     III only.                                                    indicator such as the consumer price
    c.     I and II only.                                               index.
    d.     II and III only.                                         d. Equal to the book value of the individual
                                                                        assets.




                                                          I-9
56. Which of the following statements is correct                    60. What is residual risk?
    regarding corporate compensation systems                            a. Impact of risk.
    and related bonuses?                                                b. Risk that is under control.
                                                                        c. Risk that is not managed.
     I.     A bonus system should be considered                         d. Underlying risk in the environment.
            part of the control environment of an
            organization and should be considered in                Use the following information to answer
            formulating a report on internal control.               questions 61 through 62.
     II.    Compensation systems are not part of an                     The marketing department for a major retailer
            organization's control system and should                assigns separate product managers for each
            not be reported as such.                                product line. Product managers are responsible for
     III.   An     audit    of    an     organization’s             ordering products and determining retail pricing.
            compensation       system     should      be            Each product manager’s purchasing budget is set
            performed independently of an audit of                  by the marketing manager. Products are delivered
            the control system over other functions                 to a central distribution center where goods are
            that impact corporate bonuses.                          segregated for distribution to the company’s 52
                                                                    department stores. Because receipts are recorded
     a.     I only.                                                 at the distribution center, the company does not
     b.     II only.                                                maintain a receiving function at each store. Product
     c.     III only.                                               managers are evaluated on a combination of sales
     d.     II and III only.                                        and gross profit generated from their product lines.
                                                                    Many products are seasonal and individual store
57. Which of the following statements regarding                     managers can require that seasonal products be
    corporate governance is not correct?                            removed to make space for the next season's
    a. Corporate control mechanisms include                         products.
        internal and external mechanisms.
    b. The       compensation      scheme       for                 61. Which of the following is a control deficiency in
        management is part of the corporate                             this situation?
        control mechanisms.                                             a. The store manager can require items to
    c. The dilution of shareholders’ wealth                                  be removed, thus affecting the potential
        resulting from employee stock options or                             performance evaluation of individual
        employee stock bonuses is an accounting                              product managers.
        issue rather than a corporate governance                        b. The product manager negotiates the
        issue.                                                               purchase price and sets the selling price.
    d. The internal auditor of a company has                            c. Evaluating product managers by total
        more responsibility than the board for the                           gross profit generated by product line will
        company’s corporate governance.                                      lead to dysfunctional behavior.
                                                                        d. There is no receiving function located at
58. The activity of trading futures with the objective                       individual stores.
    of reducing or controlling risk is called:
    a. Insuring.                                                    62. Requests for purchases beyond those initially
    b. Hedging.                                                         budgeted must be approved by the marketing
    c. Short-selling.                                                   manager. This procedure:
    d. Factoring.
                                                                        I.     Should provide for the most efficient
59. Enterprise risk management:                                                allocation of scarce organizational
    a. Guarantees             achievement      of                              resources.
        organizational objectives.                                      II.    Is a detective control procedure.
    b. Requires establishment of risk and control                       III.   Is unnecessary because each product
        activities by internal auditors.                                       manager is evaluated on profit generated.
    c. Involves the identification of events with
        negative impacts on organizational                              a.     I only.
        objectives.                                                     b.     III only.
    d. Includes selection of the best risk                              c.     II and III only.
        response for the organization.                                  d.     I, II, and III.




                                                           I - 10
63. An organization's management perceives the                   68. An organization is changing to a quality
    need to make significant changes. Which of                       assurance program that incorporates quality
    the following factors is management least                        throughout the process. This is very different
    likely to be able to change?                                     from its years of dependence on quality control
    a. The organization's members.                                   at the end of the process. This type of change
    b. The organization's structure.                                 is a:
    c. The organization's environment.                               a. Cultural change.
    d. The organization's technology.                                b. Product change.
                                                                     c. Structural change.
64. Many organizations use electronic funds                          d. Organizational change.
    transfer to pay their suppliers instead of
    issuing checks. Regarding the risks associated               69. A chief audit executive plans to make changes
    with issuing checks, which of the following risk                 that may be perceived negatively by the audit
    management techniques does this represent?                       staff. The best way to reduce resistance would
    a. Controlling.                                                  be to:
    b. Accepting.                                                    a. Develop the new approach fully before
    c. Transferring.                                                       presenting it to the audit staff.
    d. Avoiding.                                                     b. Ask the chief executive officer (CEO) to
                                                                           approve the changes and have the CEO
65. Which of the following goals sets risk                                 attend the departmental staff meeting
    management strategies at the optimum level?                            when they are presented.
    a. Minimize costs.                                               c. Approach the staff with the general idea
    b. Maximize market share.                                              and involve them in the development of
    c. Minimize losses.                                                    the changes.
    d. Maximize shareholder value.                                   d. Get the internal audit activity’s clients to
                                                                           support the changes.
66. Of the following reasons for employees to
    resist a major change in organizational                      70. During a meeting of an internal audit project
    processes, which is least likely?                                team, two members of the team disagree, and
    a. Threat of loss of jobs.                                       one accuses the other of trying to advance
    b. Required attendance at training classes.                      personal interests over the interests of the
    c. Breakup of existing work groups.                              audit. The audit manager should:
    d. Imposition of new processes by senior                         a. Discipline both auditors after the meeting
         management without prior discussion.                             for their lack of professional conduct.
                                                                     b. Continue the meeting but speak to the
67. All of the following would be part of a factory’s                     accusing auditor later regarding the
    control system to prevent release of waste                            inappropriate conduct.
    water that does not meet discharge standards                     c. Meet with both auditors after the meeting
    except:                                                               to resolve the conflict and the
    a. Performing chemical analysis of the                                inappropriate behavior.
          water, prior to discharge, for components                  d. Stop the meeting and refer the matter to
          specified in the permit.                                        the entire team for discussion.
    b. Specifying (by policy, training, and
          advisory signs) which substances may be                71. The control that would most likely ensure that
          disposed of via sinks and floor drains                     payroll checks are written only for authorized
          within the factory.                                        amounts is to:
    c. Periodically flushing sinks and floor drains                  a. Conduct periodic floor verification of
          with a large volume of clean water to                          employees on the payroll.
          ensure pollutants are sufficiently diluted.                b. Require the return of undelivered checks
    d. Establishing a preventive maintenance                             to the cashier.
          program for the factory’s pretreatment                     c. Require       supervisory    approval     of
          system.                                                        employee time cards.
                                                                     d. Periodically witness the distribution of
                                                                         payroll checks.




                                                        I - 11
72. Which of the following controls would prevent                        at the end of the manufacturing process.
    the ordering of quantities in excess of an                   76. The requirement that purchases be made from
    organization’s needs?                                            suppliers on an approved vendor list is an
    a. Review of all purchase requisitions by a                      example of a:
        supervisor in the user department prior to                   a. Preventive control.
        submitting them to the purchasing                            b. Detective control.
        department.                                                  c. Corrective control.
    b. Automatic reorder by the purchasing                           d. Monitoring control.
        department when low inventory level is
        indicated by the system.                                 77. Appropriate internal control for a multinational
    c. A policy requiring review of the purchase                     corporation’s branch office that has a
        order before receiving a new shipment.                       monetary transfer unit requires that:
    d. A policy requiring agreement of the                           a. The individual who initiates wire transfers
        receiving report and packing slip before                         not reconcile the bank statement.
        storage of new receipts.                                     b. The branch manager receive all wire
                                                                         transfers.
73. Which of the following observations by an                        c. Foreign currency rates be computed
    auditor is most likely to indicate the existence                     separately by two different employees.
    of control weaknesses over safeguarding of                       d. Corporate management approve the
    assets?                                                              hiring    of   monetary      transfer   unit
                                                                         employees.
    I.   A service department's location is not well
         suited to allow adequate service to other               78. Which of the following best describes a
         units.                                                      preliminary survey?
    II. Employees hired for sensitive positions                      a. A standardized questionnaire used to
         are not subjected to background checks.                          obtain an understanding of management
    III. Managers do not have access to reports                           objectives.
         that profile overall performance in relation                b. A statistical sample to review key
         to other benchmarked organizations.                              employee attitudes, skills, and knowledge.
    IV. Management has not taken corrective                          c. A walk-through of the financial control
         action to resolve past engagement                                system to identify risks and the controls
         observations related to inventory controls.                      that can address those risks.
                                                                     d. A process used to become familiar with
    a.   I and II only.                                                   activities and risks in order to identify
    b.   I and IV only.                                                   areas for engagement emphasis.
    c.   II and III only.
    d.   II and IV only.                                         79. During a preliminary survey, an auditor found
                                                                     that several accounts payable vouchers for
74. A control likely to prevent purchasing agents                    major suppliers required adjustments for
    from favoring specific suppliers is:                             duplicate payment of prior invoices. This would
    a. Requiring management’s review of a                            indicate:
         monthly report of the totals spent by each                  a. A need for additional testing to determine
         buyer.                                                           related controls and the current exposure
    b. Requiring buyers to adhere to detailed                             to duplicate payments made to suppliers.
         material specifications.                                    b. The possibility of unrecorded liabilities for
    c. Rotating buyer assignments periodically.                           the amount of the overpayments.
    d. Monitoring the number of orders placed                        c. Insufficient controls in the receiving area
         by each buyer.                                                   to ensure timely notice to the accounts
                                                                          payable area that goods have been
75. Which of the following would minimize defects                         received and inspected.
    in finished goods caused by poor quality raw                     d. The existence of a sophisticated accounts
    materials?                                                            payable      system     that     correlates
    a. Documented procedures for the proper                               overpayments to open invoices and
          handling of work-in-process inventory.                          therefore requires no further audit
    b. Required material specifications for all                           concern.
          purchases.
    c. Timely follow-up on all unfavorable usage
          variances.
    d. Determination of the amount of spoilage
                                                        I - 12
80. Which of the following procedures should be                 84. An internal auditor plans to conduct an audit of
    performed as part of a preliminary review in an                 the adequacy of controls over investments in
    audit of a bank’s investing and lending                         new financial instruments. Which of the
    activities?                                                     following would not be required as part of
    a. Review reports of audits performed by                        such an engagement?
         regulatory and outside auditors since the                  a. Determine if policies exist which describe
         last internal audit engagement.                                 the risks the treasurer may take and the
    b. Interview       management     to    identify                     types of instruments in which the
         changes made in policies regarding                              treasurer may make investments.
         investments or loans.                                      b. Determine the extent of management
    c. Review minutes of the board of directors’                         oversight       over    investments      in
         meetings to identify changes in policies                        sophisticated instruments.
         affecting investments and loans.                           c. Determine whether the treasurer is getting
    d. All of the above.                                                 higher or lower rates of return on
                                                                         investments than are treasurers in
81. During an assessment of the risk associated                          comparable organizations.
    with sales contracts and related commissions,                   d. Determine the nature of controls
    which of the following factors would most likely                     established by the treasurer to monitor
    result in an expansion of the engagement                             the risks in the investments.
    scope?
    a. An increase in product sales, along with                 85. If a department’s operating standards are
         an increase in commissions.                                vague and thus subject to interpretation, an
    b. An increase in sales returns, along with                     auditor should:
         an increase in commissions.                                a. Seek agreement with the departmental
    c. A decrease in sales commissions, along                            manager as to the criteria needed to
         with a decrease in product sales.                               measure operating performance.
    d. A decrease in sales returns, along with an                   b. Determine best practices in the area and
         increase in product sales.                                      use them as the standard.
                                                                    c. Interpret the standards in their strictest
82. An auditor, experienced in air-quality issues,                       sense because standards are otherwise
    discovered a significant lack of knowledge                           only minimum measures of acceptance.
    about legal requirements for controlling air                    d. Omit any comments on standards and the
    emissions while interviewing the manager of                          department’s performance in relationship
    the environmental, health, and safety (EHS)                          to those standards, because such an
    department. The auditor should:                                      analysis would be inappropriate.
    a. Alter the scope of the engagement to
         focus on activities associated with air                86. If an auditor's preliminary evaluation of internal
         emissions.                                                 controls results in an observation that controls
    b. Share extensive personal knowledge with                      may be inadequate, the next step would be to:
         the EHS manager.                                           a. Expand audit work prior to the preparation
    c. Take note of the weakness and direct                              of an engagement final communication.
         additional questions to determine the                      b. Prepare a flowchart depicting the internal
         potential effect of the lack of knowledge.                      control system.
    d. Report potential violations in this area to                  c. Note an exception in the engagement
         the appropriate regulatory agency.                              final communication if losses have
                                                                         occurred.
83. Which of the following is an appropriate                        d. Implement the desired controls.
    statement of an audit engagement objective?
    a. To observe the physical inventory count.
    b. To determine whether inventory stocks
         are sufficient to meet projected sales.
    c. To search for the existence of obsolete
         inventory by computing inventory turnover
         by product line.
    d. To include information about stockouts in
         the engagement final communication.




                                                       I - 13
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Certified Internal Auditor certification manual

  • 1. Disclosure Copyright © 2004 by The Institute of Internal Auditors Research Foundation, 247 Maitland Avenue, Altamonte Springs, Florida 32701-4201. All rights reserved. Printed in the United States of America. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form by any means — electronic, mechanical, photocopying, recording, or otherwise — without prior written permission of the publisher. The IIA publishes this document for informational and educational purposes. This document is intended to provide information, but is not a substitute for legal or accounting advice. The IIA does not provide such advice and makes no warranty as to any legal or accounting results through its publication of this document. When legal or accounting issues arise, professional assistance should be sought and retained. The Professional Practices Framework for Internal Auditing (PPF) was designed by The IIA Board of Directors’ Guidance Task Force to appropriately organize the full range of existing and developing practice guidance for the profession. Based on the definition of internal auditing, the PPF comprises Ethics and Standards, Practice Advisories, and Development and Practice Aids, and paves the way to world-class internal auditing. This guidance fits into the Framework under the heading Development and Practice Aids. ISBN 0-89413-533-3 04206 March 2004 First Printing
  • 2. Foreword Since the Board of Regents of The Institute of Internal Auditors (IIA) initiated the Certified Internal Auditor® (CIA®) program in December 1972, the CIA examination has occasionally been revised to reflect changes in the profession and changes in testing methodology. Model Exam Questions 2004 reflects content changes due to the modifications to the CIA syllabus effective with the May 2004 testing cycle. Model Exam Questions 2004 includes only 100 questions per part, while beginning in May 2004, the CIA exam will contain 125 questions per part. The 125 questions on the actual exam parts will include up to 25 unscored questions, which will be used for research purposes. These unscored questions will be interspersed with the scored questions and will not be identified as unscored questions. Candidates should therefore answer all 125 questions to the best of their ability. Model Exam Questions 2004 is intended as a means of familiarizing interested parties with the content and format of the CIA exam. It is not meant to replace the material supplied by any of the third-party providers of CIA exam review materials. The questions in this publication, whether new or adapted from earlier CIA exams, are simply representative of the format, length, and content of questions that a CIA candidate can expect to see on future exams. A current or future CIA exam candidate's success or failure in answering these questions should not be taken as any form of guarantee of that candidate's results on an actual CIA exam. If there are any significant changes in the format or content of the CIA exam in the future, the Certification Department will make those changes known through our Web site (www.theiia.org) and/or through mailings to current CIA candidates. For further information on the CIA program, please visit the “Certification” heading on the Web site listed above, or contact The IIA’s Customer Service Center for a brochure: The Institute of Internal Auditors Customer Service Center 247 Maitland Avenue Altamonte Springs, Florida 32701-4201, USA Phone: +1-407-937-1111 Fax: +1-407-937-1101 E-mail: custserv@theiia.org iii
  • 3. Contents Foreword .............................................................................................................iii Topics Tested.....................................................................................................vii Part I: The Internal Audit Activity’s Role in Governance, Risk, and Control Model Exam Questions ................................................................................... I - 1 Solutions (with cross-reference to topics tested) .......................................... I - 17 Part II: Conducting the Internal Audit Engagement Model Exam Questions .................................................................................. II - 1 Solutions (with cross-reference to topics tested) ......................................... II - 17 Part III: Business Analysis and Information Technology Model Exam Questions ................................................................................. III - 1 Solutions (with cross-reference to topics tested) ........................................ III - 13 Part IV: Business Management Skills Model Exam Questions .................................................................................IV - 1 Solutions (with cross-reference to topics tested) ........................................IV - 13 v
  • 4. Topics Tested on the Certified Internal Auditor (CIA) Examination The following pages provide detailed topic outlines for each part of the Certified Internal Auditor (CIA) examination. Candidates are advised to plan their study based on the detailed topic outlines, rather than limiting their study to those topics that appear on the enclosed Model Exam Questions. The CIA examination tests knowledge of the specified topics at two levels of competency, as defined below: Awareness – Candidate exhibits awareness of basic facts/terminology and an appreciation of the broad nature and fundamentals of the topic being tested. Candidates are not expected to have detailed knowledge of topics listed. Proficiency – Candidate is able to exhibit the ability to apply specific knowlede to areas likely to be encountered and to deal with these areas without extensive recourse to technical research or assistance. Candidates are expected to demonstrate a thorough understanding of the principles, practices, and procedures of the topic being tested. The detailed topic outlines which follow note the required level of competency for each topic area. Please note that the CIA exam tests The IIA’s Professional Practices Framework (PPF). The PPF consists of three categories of guidance. The first category (Mandatory Guidance) consists of core materials: the IIA Code of Ethics and the International Standards for the Professional Practice of Internal Auditing (with the Glossary). These will be tested as mandatory. (Example: Which of the following is required according to the Standards?) Guidance in the second category (Practice Advisories) is strongly recommended and endorsed by The IIA but is not mandatory. While the Practice Advisories are not mandatory, candidates are expected to know them at the proficiency level. In responding to exam questions, candidates should note that Practice Advisories will be treated as correct practices and will be accepted as the appropriate method of performance. The third category of guidance (Development & Practice Aids) will not be specifically tested as part of the PPF. However, some of these materials may be used as references for exam questions on the topic areas that they cover. vii
  • 5. PART I: THE INTERNAL AUDIT ACTIVITY'S ROLE IN GOVERNANCE, RISK, AND CONTROL A. Comply with The IIA’s Attribute Standards (15-25%) [Proficiency level] 1. Define purpose, authority, and responsibility of the internal audit activity a. Determine if the purpose, authority, and responsibility of the internal audit activity are clearly documented and approved. b. Determine if the purpose, authority, and responsibility of the internal audit activity are communicated to the engagement clients c. Demonstrate an understanding of the purpose, authority, and responsibility of the internal audit activity 2. Maintain independence and objectivity a. Foster independence 1) Understand organizational independence 2) Recognize the importance of organizational independence 3) Determine if the internal audit activity is properly aligned to achieve organizational independence b. Foster objectivity 1) Establish policies to promote objectivity 2) Assess individual objectivity 3) Maintain individual objectivity 4) Recognize and mitigate impairments to independence and objectivity 3. Determine if the required knowledge, skills, and competencies are available a. Understand the knowledge, skills, and competencies that an internal auditor needs to possess b. Identify the knowledge, skills, and competencies required to fulfill the responsibilities of the internal audit activity 4. Develop and/or procure the necessary knowledge, skills, and competencies collectively required by the internal audit activity 5. Exercise due professional care 6. Promote continuing professional development a. Develop and implement a plan for continuing professional development for internal audit staff b. Enhance individual competency through continuing professional development 7. Promote quality assurance and improvement of the internal audit activity a. Establish and maintain a quality assurance and improvement program b. Monitor the effectiveness of the quality assurance and improvement program c. Report the results of the quality assurance and improvement program to the board or other governing body d. Conduct quality assurance procedures and recommend improvements to the performance of the internal audit activity 8. Abide by and promote compliance with The IIA Code of Ethics. B. Establish a Risk-based Plan to Determine the Priorities of the Internal Audit Activity (15-25%) [Proficiency level] 1. Establish a framework for assessing risk 2. Use the framework to: a. Identify sources of potential engagements (e.g., audit universe, management request, regulatory mandate) b. Assess organization-wide risk c. Solicit potential engagement topics from various sources d. Collect and analyze data on proposed engagements e. Rank and validate risk priorities viii
  • 6. 3. Identify internal audit resource requirements 4. Coordinate the internal audit activity’s efforts with: a. External auditor b. Regulatory oversight bodies c. Other internal assurance functions (e.g., health and safety department) 5. Select engagements a. Participate in the engagement selection process b. Select engagements c. Communicate and obtain approval of the engagement plan from board C. Understand the Internal Audit Activity’s Role in Organizational Governance (10-20%) [Proficiency level] 1. Obtain board’s approval of audit charter 2. Communicate plan of engagements 3. Report significant audit issues 4. Communicate key performance indicators to board on a regular basis 5. Discuss areas of significant risk 6. Support board in enterprise-wide risk assessment 7. Review the positioning of the internal audit function within the risk management framework within the organization. 8. Monitor compliance with the corporate code of conduct/business practices 9. Report on the effectiveness of the control framework 10. Assist board in assessing the independence of the external auditor 11. Assess ethical climate of the board 12. Assess ethical climate of the organization 13. Assess compliance with policies in specific areas (e.g., derivatives) 14. Assess organization’s reporting mechanism to the board 15. Conduct follow-up and report on management response to regulatory body reviews 16. Conduct follow-up and report on management response to external audit 17. Assess the adequacy of the performance measurement system, achievement of corporate objective 18. Support a culture of fraud awareness and encourage the reporting of improprieties D. Perform Other Internal Audit Roles and Responsibilities (0-10%) [Proficiency level] 1. Ethics/Compliance a. Investigate and recommend resolution for ethics/compliance complaints b. Determine disposition of ethics violations c. Foster healthy ethical climate d. Maintain and administer business conduct policy (e.g., conflict of interest) e. Report on compliance 2. Risk Management a. Develop and implement an organization-wide risk and control framework b. Coordinate enterprise-wide risk assessment c. Report corporate risk assessment to board d. Review business continuity planning process 3. Privacy a. Determine privacy vulnerabilities b. Report on compliance 4. Information or physical security a. Determine security vulnerabilities b. Determine disposition of security violations c. Report on compliance ix
  • 7. E. Governance, Risk, and Control Knowledge Elements ( 15-25%) 1. Corporate governance principles [Awareness level] 2. Alternative control frameworks [Awareness level] 3. Risk vocabulary and concepts [Proficiency level] 4. Risk management techniques [Proficiency level] 5. Risk/control implications of different organizational structures [Proficiency level] 6. Risk/control implications of different leadership styles [Awareness level] 7. Change management [Awareness level] 8. Conflict management [Awareness level] 9. Management control techniques [Proficiency level] 10. Types of control (e.g., preventive, detective, input, output) [Proficiency level] F. Plan Engagements (15-25%) [Proficiency level] 1. Initiate preliminary communication with engagement client 2. Conduct a preliminary survey of the area of engagement a. Obtain input from engagement client b. Perform analytical reviews c. Perform benchmarking d. Conduct interviews e. Review prior audit reports and other relevant documentation f. Map processes g. Develop checklists 3. Complete a detailed risk assessment of area (prioritize or evaluate risk/control factors) 4. Coordinate audit engagement efforts with a. External auditor b. Regulatory oversight bodies 5. Establish/refine engagement objectives and identify/finalize the scope of engagement 6. Identify or develop criteria for assurance engagements (criteria against which to audit) 7. Consider the potential for fraud when planning an engagement a. Be knowledgeable of the risk factors and red flags of fraud b. Identify common types of fraud associated with the engagement area. c. Determine if risk of fraud requires special consideration when conducting an engagement 8. Determine engagement procedures 9. Determine the level of staff and resources needed for the engagement. 10. Establish adequate planning and supervision of the engagement. 11. Prepare engagement work program Format: 125 multiple-choice questions x
  • 8. PART II: CONDUCTING THE INTERNAL AUDIT ENGAGEMENT A. Conduct Engagements (25-35%) [Proficiency level] 1. Research and apply appropriate standards: a. IIA Professional Practices Framework (Code of Ethics, Standards, Practice Advisories) b. Other professional, legal, and regulatory standards 2. Maintain an awareness of the potential for fraud when conducting an engagement a. Notice indicators or symptoms of fraud b. Design appropriate engagement steps to address significant risk of fraud c. Employ audit tests to detect fraud d. Determine if any suspected fraud merits investigation 3. Collect data 4. Evaluate the relevance, sufficiency and competence of evidence 5. Analyze and interpret data 6. Develop workpapers 7. Review workpapers 8. Communicate interim progress 9. Draw conclusions 10. Develop recommendations when appropriate 11. Report engagement results a. Conduct exit conference b. Prepare report or other communication c. Approve engagement report d. Determine distribution of report e. Obtain management response to report 12. Conduct client satisfaction survey 13. Complete performance appraisals of engagement staff B. Conduct Specific Engagements (25-35%) [Proficiency level] 1. Conduct assurance engagements a. Fraud investigation 1) Determine appropriate parties to be involved with investigation 2) Establish facts and extent of fraud (e.g., interviews, interrogations, and data analysis) 3) Report outcomes to appropriate parties 4) Complete a process review to improve controls to prevent fraud and recommend changes b. Risk and control self-assessment 1) Facilitated approach a) Client-facilitated b) Audit-facilitated 2) Questionnaire approach 3) Self-certification approach c. Audits of third parties and contract auditing d. Quality audit engagements e. Due diligence audit engagements f. Security audit engagements g. Privacy audit engagements h. Performance (key performance indicators) audit engagements i. Operational (efficiency and effectiveness) audit engagements j. Financial audit engagements xi
  • 9. k. Information technology (IT) audit engagements 1) Operating systems a) Mainframe b) Workstations c) Server 2) Application development a) Application authentication b) Systems development methodology c) Change control d) End user computing 3) Data and network communications/connections (e.g., LAN, VAN, and WAN) 4) Voice communications 5) System security (e.g., firewalls, access control) 6) Contingency planning 7) Databases 8) Functional areas of IT operations (e.g., data center operations) 9) Web infrastructure 10) Software licensing 11) Electronic funds transfer (EFT)/Electronic data interchange (EDI) 12) e-Commerce 13) Information protection/viruses 14) Encryption 15) Enterprise-wide resource planning (ERP) software (e.g., SAP R/3) l. Compliance audit engagements 2. Conduct consulting engagements a. Internal control training b. Business process review c. Benchmarking d. Information technology (IT) and systems development. e. Design of performance measurement systems C. Monitor Engagement Outcomes (5-15%) [Proficiency level] 1. Determine appropriate follow-up activity by the internal audit activity 2. Identify appropriate method to monitor engagement outcomes 3. Conduct follow-up activity 4. Communicate monitoring plan and results D. Fraud Knowledge Elements (5-15%) 1. Discovery sampling [Awareness level] 2. Interrogation techniques [Awareness level] 3. Forensic auditing [Awareness level] 4. Use of computers in analyzing data [Proficiency level] 5. Red flags [Proficiency level] 6. Types of fraud [Proficiency level] E. Engagement Tools (15-25%) 1. Sampling [Awareness level] a. Nonstatistical (judgmental) b. Statistical 2. Statistical analyses (process control techniques) [Awareness level] 3. Data gathering tools [Proficiency level] a. Interviewing b. Questionnaires c. Checklists xii
  • 10. 4. Analytical review techniques [Proficiency level] a. Ratio estimation b. Variance analysis (e.g., budget vs. actual) c. Other reasonableness tests 5. Observation [Proficiency level] 6. Problem solving [Proficiency level] 7. Risk and control self-assessment (CSA) [Awareness level] 8. Computerized audit tools and techniques [Proficiency level] a. Embedded audit modules b. Data extraction techniques c. Generalized audit software (e.g., ACL, IDEA) d. Spreadsheet analysis e. Automated workpapers (e.g., Lotus Notes, Auditor Assistant) 9. Process mapping including flowcharting [Proficiency level] Format: 125 multiple-choice questions xiii
  • 11. PART III: BUSINESS ANALYSIS AND INFORMATION TECHNOLOGY A. Business Processes (15-25%) 1. Quality management (e.g., TQM) [Awareness level] 2. The International Organization for Standardization (ISO) framework [Awareness level] 3. Forecasting [Awareness level] 4. Project management techniques [Proficiency level] 5. Business process analysis (e.g., workflow analysis and bottleneck management, theory of constraints) [Proficiency level] 6. Inventory management techniques and concepts [Proficiency level] 7. Marketing- pricing objectives and policies [Awareness level] 8. Marketing- supply chain management [Awareness level] 9 Human Resources (Individual performance management and measurement; supervision; environmental factors that affect performance; facilitation techniques; personnel sourcing/staffing; training and development; safety) [Proficiency level] 10. Balanced scorecard [Awareness level] B. Financial Accounting and Finance (15-25%) 1. Basic concepts and underlying principles of financial accounting (e.g., statements, terminology, relationships) [Proficiency level] 2. Intermediate concepts of financial accounting (e.g., bonds, leases, pensions, intangible assets, R&D) [Awareness level] 3. Advanced concepts of financial accounting (e.g., consolidation, partnerships, foreign currency transactions) [Awareness level] 4. Financial statement analysis [Proficiency level] 5. Cost of capital evaluation [Awareness level] 6. Types of debt and equity [Awareness level] 7. Financial instruments (e.g., derivatives) [Awareness level] 8. Cash management (treasury functions) [Awareness level] 9. Valuation models [Awareness level] a. Inventory valuation b. Business valuation 10. Business development life cycles [Awareness level] C. Managerial Accounting (10-20%) 1. Cost concepts (e.g., absorption, variable, fixed) [Proficiency level] 2. Capital budgeting [Awareness level] 3. Operating budget [Proficiency level] 4. Transfer pricing [Awareness level] 5. Cost-volume-profit analysis [Awareness level] 6. Relevant cost [Awareness level] 7. Costing systems (e.g., activity-based, standard) [Awareness level] 8. Responsibility accounting [Awareness level] D. Regulatory, Legal, and Economics ( 5-15%) [Awareness level] 1. Impact of government legislation and regulation on business 2. Trade legislation and regulations 3. Taxation schemes 4. Contracts 5. Nature and rules of legal evidence 6. Key economic indicators xiv
  • 12. E. Information Technology (IT) (30-40%) [Awareness level] 1. Control frameworks (e.g., SAC, COBIT) 2. Data and network communications/connections (e.g., LAN , VAN, and WAN) 3. Electronic funds transfer (EFT) 4. e-Commerce 5. Electronic data interchange (EDI) 6. Functional areas of IT operations (e.g., data center operations) 7. Encryption 8. Information protection (e.g., viruses, privacy) 9. Evaluate investment in IT (cost of ownership) 10. Enterprise-wide resource planning (ERP) software (e.g., SAP R/3) 11. Operating systems 12. Application development 13. Voice communications 14. Contingency planning 15. Systems security (e.g., firewalls, access control) 16. Databases 17. Software licensing 18. Web infrastructure Format: 125 multiple-choice questions xv
  • 13. PART IV: BUSINESS MANAGEMENT SKILLS A. Strategic Management (20-30%) [Awareness level] 1. Global analytical techniques a. Structural analysis of industries b. Competitive strategies (e.g., Porter's model) c. Competitive analysis d. Market signals e. Industry evolution 2. Industry environments a. Competitive strategies related to: 1) Fragmented industries 2) Emerging industries 3) Declining industries b. Competition in global industries 1) Sources/impediments 2) Evolution of global markets 3) Strategic alternatives 4) Trends affecting competition 3. Strategic decisions a. Analysis of integration strategies b. Capacity expansion c. Entry into new businesses 4. Portfolio techniques of competitive analysis 5. Product life cycles B. Global Business Environments (15-25%) [Awareness level] 1. Cultural/legal/political environments a. Balancing global requirements and local imperatives b. Global mindsets (personal characteristics/competencies) c. Sources and methods for managing complexities and contradictions d. Managing multicultural teams 2. Economic/financial environments a. Global, multinational, international, and multilocal compared and contrasted b. Requirements for entering the global market place c. Creating organizational adaptability d. Managing training and development. C. Organizational Behavior (15-25%) [Awareness level] 1. Motivation a. Relevance and implication of various theories b. Impact of job design, rewards, work schedules, etc. 2. Communication a. The process b. Organizational dynamics c. Impact of computerization 3. Performance a. Productivity b. Effectiveness 4. Structure a. Centralized/decentralized b. Departmentalization c. New configurations (e.g., hourglass, cluster, network) xvi
  • 14. D. Management Skills (20-30%) [Awareness level] 1. Group dynamics a. Traits (e.g., cohesiveness, roles, norms, groupthink) b. Stages of group development c. Organizational politics d. Criteria and determinants of effectiveness 2. Team building a. Methods used in team building b. Assessing team performance 3. Leadership skills a. Theories compared and contrasted b. Leadership grid (topology of leadership styles) c. Mentoring 4. Personal time management E. Negotiating (5-15%) [Awareness level] 1. Conflict resolution a. Competitive/cooperative b. Compromise, forcing, smoothing, etc. 2. Added-value negotiating a. Description b. Specific steps Format: 125 multiple-choice questions xvii
  • 15. Certified Internal Auditor (CIA) Model Exam Questions Part I - The Internal Audit Activity's Role in Governance, Risk, and Control Part I Model Exam Questions: 100 Questions on actual CIA Exam Part I: 125 (see explanation in “Foreword” on page iii) Time allowed for completion of CIA Exam Part I: 210 minutes Instructions such as those that follow will be listed on the cover of each CIA examination. Please read them carefully. 1. Place your candidate number on the 4. All references to the Professional Practices answer sheet in the space provided. Framework refer to The IIA’s Professional 2. Do not place extraneous marks on the Practices Framework, which includes the answer sheet. Standards and the Practice Advisories. All 3. Be certain that changes to answers are references to Standards refer to the completely erased. International Standards for the Professional Practice of Internal Auditing outlined in The IIA’s Professional Practices Framework. Failure to follow these instructions and the "Instructions to Candidates" guidelines could adversely affect both your right to receive the results of this examination and your future participation in the Certified Internal Auditor program. All papers submitted in completion of any part of this examination become the sole property of The Institute of Internal Auditors, Inc. Candidates may not disclose the contents of this exam unless expressly authorized by the Certification Department. I-1
  • 16. 1. Which of the following is not true with regard 6. Which of the following actions would be a to the internal audit charter? violation of auditor independence? a. It defines the authorities and a. Continuing on an audit assignment at a responsibilities for the internal audit division for which the auditor will soon be activity. responsible as the result of a promotion. b. It specifies the minimum resources b. Reducing the scope of an engagement needed for the internal audit activity. due to budget restrictions. c. It provides a basis for evaluating the c. Participating on a task force which internal audit activity. recommends standards of control for a d. It should be approved by senior new distribution system. management and the board. d. Reviewing a purchasing agent's contract drafts prior to their execution. 2. Which engagement-planning tool is general in nature and is used to ensure adequate audit 7. As part of a company-sponsored award coverage over time? program, an internal auditor was offered an a. The long-range schedule. award of significant monetary value by a b. The engagement program. division in recognition of the cost savings that c. The audit activity’s budget. resulted from the auditor's recommendations. d. The audit activity’s charter. According to the Professional Practices Framework, what is the most appropriate 3. The function of internal auditing, as related to action for the auditor to take? internal financial reports, would be to: a. Accept the gift since the engagement is a. Ensure compliance with reporting already concluded and the report issued. procedures. b. Accept the award under the condition that b. Review the expenditure items and match any proceeds go to charity. each item with the expenses incurred. c. Inform audit management and ask for c. Determine if there are any employees direction on whether to accept the gift. expending funds without authorization. d. Decline the gift and advise the division d. Identify inadequate controls that increase manager's superior. the likelihood of unauthorized expenditures. 8. In which of the following situations would an auditor potentially lack objectivity? 4. Audit committees are most likely to participate a. An auditor reviews the procedures for a in the approval of: new electronic data interchange a. Audit staff promotions and salary connection to a major customer before it increases. is implemented. b. The internal audit report observations and b. A former purchasing assistant performs a recommendations. review of internal controls over c. Audit work schedules. purchasing four months after being d. The appointment of the chief audit transferred to the internal audit activity. executive. c. An auditor recommends standards of control and performance measures for a 5. According to the Professional Practices contract with a service organization for Framework, the independence of the internal the processing of payroll and employee audit activity is achieved through: benefits. a. Staffing and supervision. d. A payroll accounting employee assists an b. Continuing professional development and auditor in verifying the physical inventory due professional care. of small motors. c. Human relations and communications. d. Organizational status and objectivity. I-2
  • 17. 9. A CIA, working as the director of purchasing, 12. A chief audit executive (CAE) has been signs a contract to procure a large order from requested by the audit committee to conduct the supplier with the best price, quality, and an engagement at a chemical factory as soon performance. Shortly after signing the as possible. The engagement will include contract, the supplier presents the CIA with a reviews of health, safety, and environmental gift of significant monetary value. Which of the (HSE) management and processes. The CAE following statements regarding the acceptance knows that the internal audit activity does not of the gift is correct? possess the HSE knowledge necessary to a. Acceptance of the gift would be prohibited conduct such an engagement. The CAE only if it were non-customary. should: b. Acceptance of the gift would violate the a. Begin the engagement and incorporate IIA Code of Ethics and would be HSE training into next year’s planning to prohibited for a CIA. prepare for a follow-up engagement. c. Since the CIA is not acting as an internal b. Suggest to the audit committee that the auditor, acceptance of the gift would be factory’s own HSE staff conduct the governed only by the organization’s code engagement. of conduct. c. Seek permission from the audit committee d. Since the contract was signed before the to obtain appropriate support from an gift was offered, acceptance of the gift HSE professional. would not violate either the IIA Code of d. Defer the engagement and tell the audit Ethics or the organization’s code of committee that it will take several months conduct. to train internal audit staff for such an engagement. 10. An internal auditor assigned to audit a vendor’s compliance with product quality 13. To ensure that due professional care has been standards is the brother of the vendor’s taken at all times during an engagement, the controller. The auditor should: internal auditor should always: a. Accept the assignment, but avoid contact a. Ensure that all financial information with the controller during fieldwork. related to the audit is included in the audit b. Accept the assignment, but disclose the plan and examined for nonconformance relationship in the engagement final or irregularities. communication. b. Ensure that all audit tests are fully c. Notify the vendor of the potential conflict documented. of interest. c. Consider the possibility of d. Notify the chief audit executive of the nonconformance or irregularities at all potential conflict of interest. times during an engagement. d. Communicate any noncompliance or 11. The Standards require that internal auditors irregularity discovered during an possess which of the following skills? engagement promptly to the audit committee. I. Internal auditors should understand human relations and be skilled in dealing 14. In an assurance engagement of treasury with people. operations, an internal auditor is required to II. Internal auditors should be able to consider all of the following issues except: recognize and evaluate the materiality a. The audit committee has requested and significance of deviations from good assurance on the treasury department’s business practices. compliance with a new policy on use of III. Internal auditors should be experts on financial instruments. subjects such as economics, commercial b. Treasury management has not instituted law, taxation, finance, and information any risk management policies. technology. c. Due to the recent sale of a division, the IV. Internal auditors should be skilled in oral amount of cash and marketable securities and written communication. managed by the treasury department has increased by 350 percent. a. II only. d. The external auditors have indicated b. I and III only. some difficulties in obtaining account c. III and IV only. confirmations. d. I, II, and IV only. I-3
  • 18. 15. To promote a positive image within an 17. An auditor, nearly finished with an organization, a chief audit executive (CAE) engagement, discovers that the director of planned to conduct assurance engagements marketing has a gambling habit. The gambling that highlighted potential costs to be saved. issue is not directly related to the existing Negative observations were to be omitted from engagement and there is pressure to complete engagement final communications. Which the current engagement. The auditor notes the action taken by the CAE would be considered problem and forwards the information to the a violation of the Standards? chief audit executive but performs no further follow-up. The auditor’s actions would: I. The focus of the audit engagements was a. Be in violation of the IIA Code of Ethics changed without modifying the charter or for withholding meaningful information. consulting the audit committee. b. Be in violation of the Standards because II. Negative observations were omitted from the auditor did not properly follow up on a the engagement final communications. red flag that might indicate the existence III. Cost savings recommendations were of fraud. highlighted in the engagement final c. Not be in violation of either the IIA Code communications. of Ethics or Standards. d. Both a and b. a. I only. b. I and II only. 18. In selecting an instructional strategy for c. I and III only. developing internal audit staff, a chief audit d. II and III only. executive should begin by reviewing: a. Organizational objectives. 16. A chief audit executive (CAE) for a very small b. Learning content. internal audit department has just received a c. Learners’ readiness. request from management to perform an audit d. Budget constraints. of an extremely complex area in which the CAE and the department have no expertise. 19. Which of the following activities are designed The nature of the audit engagement is within to provide feedback on the effectiveness of an the scope of internal audit activities. internal audit function? Management has expressed a desire to have the engagement conducted in the very near I. Proper supervision. future because of the high level of risk II. Proper training. involved. Which of the following responses by III. Internal assessments. the CAE would be in violation of the IV. External assessments. Standards? a. Discuss with management the possibility a. I, II, and III only. of outsourcing the audit of this complex b. I, II, and IV only. area. c. I, III, and IV only. b. Add an outside consultant to the audit d. II, III, and IV only. staff to assist in the performance of the audit engagement. 20. The most important reason for the chief audit c. Accept the audit engagement and begin executive to ensure that the internal audit immediately, since it is a high-risk area. department has adequate and sufficient d. Discuss the timeline of the audit resources is to: engagement with management to a. Ensure that the function is adequately determine if sufficient time exists in which protected from outsourcing. to develop appropriate expertise. b. Demonstrate sufficient capability to meet the audit plan requirements. c. Establish credibility with the audit committee and management. d. Fulfill the need for effective succession planning. I-4
  • 19. 21. Which of the following is part of an internal 24. A chief audit executive is reviewing the audit activity’s quality assurance program, following enterprise-wide risk map: rather than being included as part of other responsibilities of the chief audit executive LIKELIHOOD IMPACT (CAE)? Remote Possible Likely a. The CAE provides information about and Critical Risk A Risk B access to internal audit workpapers to the Major Risk D external auditors to enable them to Minor Risk C understand and determine the degree to which they may rely on the internal Which of the following is the correct auditors' work. prioritization of risks, considering limited b. Management approves a formal charter resources in the internal audit activity? establishing the purpose, authority, and a. Risk B, Risk C, Risk A, Risk D. responsibility of the internal audit activity. b. Risk A, Risk B, Risk C, Risk D. c. Each individual internal auditor's c. Risk D, Risk B, Risk C, Risk A. performance is appraised at least d. Risk B, Risk C, Risk D, Risk A. annually. d. Supervision of an internal auditor's work 25. Which of the following represents the best risk is performed throughout each audit assessment technique? engagement. a. Assessment of the risk levels for future events based on the extent of uncertainty 22. A chief audit executive (CAE) uses a risk of those events and their impact on assessment model to establish the annual achievement of long-term organizational audit plan. Which of the following would be an goals. appropriate action by the CAE? b. Assessment of inherent and control risks and their impact on the extent of financial I. Maintain ongoing dialogue with misstatements. management and the audit committee. c. Assessment of the risk levels of current II. Ensure that the schedule of audit priorities and future events, their effect on remains unchanged. achievement of the organization’s III. Employ only quantitative methods to objectives, and their underlying causes. determine risk weightings. d. Assessment of the risk levels of current IV. Revise the risk assessment and audit and future events, their impact on the priorities as warranted. organization’s mission, and the potential for elimination of existing or possible risk a. III only. factors. b. I and II only. c. I and IV only. 26. Which of the following is the best reason for d. III and IV only. the chief audit executive to consider the strategic plan in developing the annual audit 23. When a risk assessment process has been plan? used to construct an audit engagement a. To ensure that the internal audit plan schedule, which of the following should receive supports the overall business objectives. attention first? b. To ensure that the internal audit plan will a. The external auditors have requested be approved by senior management. assistance for their upcoming annual c. To make recommendations to improve audit. the strategic plan. b. A new accounts payable system is d. To emphasize the importance of the currently undergoing testing by the internal audit function. information technology department. c. Management has requested an 27. In assessing organizational risk in a investigation of possible lapping in manufacturing environment, which of the receivables. following would have the most long-range d. The existing accounts payable system impact on the organization? has not been audited over the past year. a. Production scheduling. b. Inventory policy. c. Product quality. d. Advertising budget. I-5
  • 20. 28. When assessing the risk associated with an 31. If a department outside of the internal audit activity, an internal auditor should: activity is responsible for reviewing a function a. Determine how the risk should best be or process, the internal auditors should: managed. a. Consider the work of the other b. Provide assurance on the management of department when assessing the function the risk. or process. c. Update the risk management process b. Ignore the work of the other department based on risk exposures. and proceed with an independent audit. d. Design controls to mitigate the identified c. Reduce the scope of the audit since the risks. work has already been performed by the other department. Use the following information to answer d. Yield the responsibility for assessing the questions 29 through 30. function or process to the other During the planning phase, a chief audit department. executive (CAE) is evaluating four audit engagements based on the following factors: the 32. Who has primary responsibility for providing engagement’s ability to reduce risk to the information to the audit committee on the organization, the engagement’s ability to save the professional and organizational benefits of organization money, and the extent of change in coordinating internal audit assurance and the area since the last engagement. The CAE has consulting activities with other assurance and scored the engagements for each factor from low to consulting activities? high, assigned points, and calculated an overall a. The external auditor. ranking. The results are shown below with the b. The chief audit executive. points in parenthesis: c. The chief executive officer. d. Each assurance and consulting function. Risk Cost Audit Reduction Savings Changes 33. Using the internal audit department to 1 High (3) Medium (2) Low (1) coordinate regulatory examiners’ efforts is 2 High (3) Low (1) High (3) beneficial to the organization because internal 3 Low (1) High (3) Medium (2) auditors can: 4 Medium (2) Medium (2) High (3) a. Influence the regulatory examiners’ interpretation of law to match corporate 29. Which audit engagements should the CAE practice. pursue if all factors are weighed equally? b. Recommend changes in scope to limit a. 1 and 2 only. bias by the regulatory examiners. b. 1 and 3 only. c. Perform fieldwork for the regulatory c. 2 and 4 only. examiners and thus reduce the amount of d. 3 and 4 only. time regulatory examiners are on-site. d. Supply evidence of adequate compliance testing through internal audit workpapers 30. If the organization has asked the CAE to and reports. consider the cost savings factor to be twice as important as any other factor, which engagements should the CAE pursue? 34. A chief audit executive would most likely use a. 1 and 2 only. risk assessment for audit planning because it b. 1 and 3 only. provides: c. 2 and 4 only. a. A systematic process for assessing and d. 3 and 4 only. integrating professional judgment about probable adverse conditions. b. A listing of potentially adverse effects on the organization. c. A list of auditable activities in the organization. d. The probability that an event or action may adversely affect the organization. I-6
  • 21. 35. In deciding whether to schedule the 38. The internal audit activity has recently purchasing or the personnel department for an experienced the departure of two internal audit engagement, which of the following auditors who cannot be immediately replaced would be the least important factor? due to budget constraints. Which of the a. There have been major changes in following is the least desirable option for operations in one of the departments. efficiently completing future engagements, b. The audit staff has recently added an given this reduction in resources? individual with expertise in one of the a. Using self-assessment questionnaires to areas. address audit objectives. c. There are more opportunities to achieve b. Employing information technology in audit operating benefits in one of the planning, sampling, and documentation. departments than in the other. c. Eliminating consulting engagements from d. The potential for loss is significantly the engagement work schedule. greater in one department than in the d. Filling vacancies with personnel from other. operating departments that are not being audited. 36. The internal audit activity of a large corporation has established its operating plan 39. If the annual audit plan does not allow for and budget for the coming year. The operating adequate review of compliance with all plan is restricted to the following categories: a material regulations affecting the company, the prioritized listing of all engagements, staffing, internal audit activity should: a detailed expense budget, and the a. Ensure that the board of directors and commencement date of each engagement. senior management are aware of the Which of the following best describes the limitation. major deficiency of this operating plan? b. Include a memo with the audit planning a. Requests by management for special file listing the reasons for the lack of projects are not considered. coverage. b. Opportunities to achieve operating c. Document that regulations not included benefits are ignored. will be reviewed in the subsequent year. c. Measurability criteria and targeted dates d. Decrease the scope of operational and of completion are not provided. financial audits to make additional audit d. Knowledge, skills, and disciplines time available. required to perform work are ignored. 40. Which of the following comments is correct 37. To improve audit efficiency, internal auditors regarding the assessment of risk associated can rely upon the work of external auditors with two projects that are competing for limited that is: audit resources? a. Performed after the internal audit engagement. I. Activities that are requested by the audit b. Primarily concerned with operational committee should always be considered objectives and activities. higher risk than those requested by c. Coordinated with internal audit activity. management. d. Conducted in accordance with the IIA II. Activities with higher dollar budgets Code of Ethics. should always be considered higher risk than those with lower dollar budgets. III. Risk should always be measured by the potential dollar or adverse exposure to the organization. a. I only. b. II only. c. III only. d. I and III only. I-7
  • 22. 41. Which of the following activities undertaken by 45. Which of the following represents the best the internal auditor might be in conflict with the governance structure? standard of independence? Operating Executive Internal a. Risk management consultant. Management Management Auditing b. Product development team leader. a. Responsibility Oversight Advisory c. Ethics advocate. for risk role role d. External audit liaison. b. Oversight Responsibility Advisory role for risk role 42. The internal audit activity should contribute to c. Responsibility Advisory Oversight the organization’s governance process by for risk role role evaluating the processes through which: d. Oversight Advisory Responsibility role role for risk I. Ethics and values are promoted. II. Effective organizational performance 46. Which of the following is not a responsibility of management and accountability are the chief audit executive? ensured. a. To communicate the internal audit III. Risk and control information is activity’s plans and resource communicated. requirements to senior management and IV. Activities of the external and internal the board for review and approval. auditors and management are b. To coordinate with other internal and coordinated. external providers of audit and consulting services to ensure proper coverage and a. I only. minimize duplication. b. IV only. c. To oversee the establishment, c. II and III only. administration, and assessment of the d. I, II, III, and IV. organization’s system of risk management processes. 43. In a well-developed management environment, d. To follow up on whether appropriate the internal audit activity would: management actions have been taken on a. Report the results of an audit engagement significant reported risks. to line management as well as to senior management. 47. Which statement most accurately describes b. Conduct initial audits of new computer how criteria are established for use by internal systems after they have begun operating. auditors in determining whether goals and c. Interface primarily with senior objectives have been accomplished? management, minimizing interactions with a. Management is responsible for line managers who are the subjects of establishing the criteria. internal audit work. b. Internal auditors should use professional d. Focus primarily on asset management standards or government regulations to and report results to the audit committee. establish the criteria. c. The industry in which a company 44. Which of the following best describes an operates establishes criteria for each internal auditor's purpose in reviewing the member company through benchmarks organization’s existing risk management, and best practices for that industry. control, and governance processes? d. Appropriate accounting or auditing a. To help determine the nature, timing, and standards, including international extent of tests necessary to achieve standards, should be used as the criteria. engagement objectives. b. To ensure that weaknesses in the internal 48. Which of the following is not a role of the control system are corrected. internal audit activity in best practice c. To provide reasonable assurance that the governance activities? processes will enable the organization's a. Support the board in enterprise-wide risk objectives and goals to be met efficiently assessment. and economically. b. Ensure the timely implementation of audit d. To determine whether the processes recommendations. ensure that the accounting records are c. Monitor compliance with the corporate correct and that financial statements are code of conduct. fairly stated. d. Discuss areas of significant risks. I-8
  • 23. 49. Assessments of the independence of an 52. Management and the board of directors are organization’s external auditors should: responsible for following up on observations a. Be carried out only when the external and recommendations made by the external auditor is appointed. auditors. What role, if any, should the internal b. Not include any participation by the audit activity have in this process? internal audit activity. a. The internal audit activity should have no c. Include the internal audit activity only role in this process in order to ensure when the external auditor is appointed. independence. d. Include the internal audit activity at the b. The internal audit activity should only time of appointment and regularly become involved if the chief audit thereafter. executive has sufficient evidence that the follow-up is not occurring. 50. During a review of contracts, a chief audit c. The internal audit activity should establish executive (CAE) suspects that a supplier was a monitoring process to review the given an unfair advantage in bidding on a adequacy and effectiveness of contract. After learning that the chief executive management’s follow-up actions. officer (CEO) of the company is a member of d. The internal audit activity should become the supplier's board of directors, how should involved only if specifically requested by the CAE proceed? management or the board of directors. a. Submit a draft report to senior management, excluding the CEO. 53. The primary reason that a bank would b. Contact the organization's external maintain a separate compliance function is to: auditors for assistance. a. Better manage perceived high risks. c. Obtain supporting documentation and b. Strengthen controls over the bank’s present the finding to the chairperson of investments. the audit committee. c. Ensure the independence of line and d. Immediately notify the board of directors. senior management. d. Better respond to shareholder 51. Company A has a formal corporate code of expectations. ethics while company B does not. The code of ethics covers such things as purchase 54. The function of the chief risk officer (CRO) is agreements and relationships with vendors as most effective when the CRO: well as many other issues to guide individual a. Manages risk as a member of senior behavior within the company. Which of the management. following statements can be logically inferred? b. Shares the management of risk with line management. I. Company A exhibits a higher standard of c. Shares the management of risk with the ethical behavior than does company B. chief audit executive. II. Company A has established objective d. Monitors risk as part of the enterprise risk criteria by which an employee’s actions management team. can be evaluated. III. The absence of a formal corporate code 55. To minimize potential financial losses of ethics in company B would prevent a associated with physical assets, the assets successful audit of ethical behavior in that should be insured in an amount that is: company. a. Supported by periodic appraisals. b. Determined by the board of directors. a. II only. c. Automatically adjusted by an economic b. III only. indicator such as the consumer price c. I and II only. index. d. II and III only. d. Equal to the book value of the individual assets. I-9
  • 24. 56. Which of the following statements is correct 60. What is residual risk? regarding corporate compensation systems a. Impact of risk. and related bonuses? b. Risk that is under control. c. Risk that is not managed. I. A bonus system should be considered d. Underlying risk in the environment. part of the control environment of an organization and should be considered in Use the following information to answer formulating a report on internal control. questions 61 through 62. II. Compensation systems are not part of an The marketing department for a major retailer organization's control system and should assigns separate product managers for each not be reported as such. product line. Product managers are responsible for III. An audit of an organization’s ordering products and determining retail pricing. compensation system should be Each product manager’s purchasing budget is set performed independently of an audit of by the marketing manager. Products are delivered the control system over other functions to a central distribution center where goods are that impact corporate bonuses. segregated for distribution to the company’s 52 department stores. Because receipts are recorded a. I only. at the distribution center, the company does not b. II only. maintain a receiving function at each store. Product c. III only. managers are evaluated on a combination of sales d. II and III only. and gross profit generated from their product lines. Many products are seasonal and individual store 57. Which of the following statements regarding managers can require that seasonal products be corporate governance is not correct? removed to make space for the next season's a. Corporate control mechanisms include products. internal and external mechanisms. b. The compensation scheme for 61. Which of the following is a control deficiency in management is part of the corporate this situation? control mechanisms. a. The store manager can require items to c. The dilution of shareholders’ wealth be removed, thus affecting the potential resulting from employee stock options or performance evaluation of individual employee stock bonuses is an accounting product managers. issue rather than a corporate governance b. The product manager negotiates the issue. purchase price and sets the selling price. d. The internal auditor of a company has c. Evaluating product managers by total more responsibility than the board for the gross profit generated by product line will company’s corporate governance. lead to dysfunctional behavior. d. There is no receiving function located at 58. The activity of trading futures with the objective individual stores. of reducing or controlling risk is called: a. Insuring. 62. Requests for purchases beyond those initially b. Hedging. budgeted must be approved by the marketing c. Short-selling. manager. This procedure: d. Factoring. I. Should provide for the most efficient 59. Enterprise risk management: allocation of scarce organizational a. Guarantees achievement of resources. organizational objectives. II. Is a detective control procedure. b. Requires establishment of risk and control III. Is unnecessary because each product activities by internal auditors. manager is evaluated on profit generated. c. Involves the identification of events with negative impacts on organizational a. I only. objectives. b. III only. d. Includes selection of the best risk c. II and III only. response for the organization. d. I, II, and III. I - 10
  • 25. 63. An organization's management perceives the 68. An organization is changing to a quality need to make significant changes. Which of assurance program that incorporates quality the following factors is management least throughout the process. This is very different likely to be able to change? from its years of dependence on quality control a. The organization's members. at the end of the process. This type of change b. The organization's structure. is a: c. The organization's environment. a. Cultural change. d. The organization's technology. b. Product change. c. Structural change. 64. Many organizations use electronic funds d. Organizational change. transfer to pay their suppliers instead of issuing checks. Regarding the risks associated 69. A chief audit executive plans to make changes with issuing checks, which of the following risk that may be perceived negatively by the audit management techniques does this represent? staff. The best way to reduce resistance would a. Controlling. be to: b. Accepting. a. Develop the new approach fully before c. Transferring. presenting it to the audit staff. d. Avoiding. b. Ask the chief executive officer (CEO) to approve the changes and have the CEO 65. Which of the following goals sets risk attend the departmental staff meeting management strategies at the optimum level? when they are presented. a. Minimize costs. c. Approach the staff with the general idea b. Maximize market share. and involve them in the development of c. Minimize losses. the changes. d. Maximize shareholder value. d. Get the internal audit activity’s clients to support the changes. 66. Of the following reasons for employees to resist a major change in organizational 70. During a meeting of an internal audit project processes, which is least likely? team, two members of the team disagree, and a. Threat of loss of jobs. one accuses the other of trying to advance b. Required attendance at training classes. personal interests over the interests of the c. Breakup of existing work groups. audit. The audit manager should: d. Imposition of new processes by senior a. Discipline both auditors after the meeting management without prior discussion. for their lack of professional conduct. b. Continue the meeting but speak to the 67. All of the following would be part of a factory’s accusing auditor later regarding the control system to prevent release of waste inappropriate conduct. water that does not meet discharge standards c. Meet with both auditors after the meeting except: to resolve the conflict and the a. Performing chemical analysis of the inappropriate behavior. water, prior to discharge, for components d. Stop the meeting and refer the matter to specified in the permit. the entire team for discussion. b. Specifying (by policy, training, and advisory signs) which substances may be 71. The control that would most likely ensure that disposed of via sinks and floor drains payroll checks are written only for authorized within the factory. amounts is to: c. Periodically flushing sinks and floor drains a. Conduct periodic floor verification of with a large volume of clean water to employees on the payroll. ensure pollutants are sufficiently diluted. b. Require the return of undelivered checks d. Establishing a preventive maintenance to the cashier. program for the factory’s pretreatment c. Require supervisory approval of system. employee time cards. d. Periodically witness the distribution of payroll checks. I - 11
  • 26. 72. Which of the following controls would prevent at the end of the manufacturing process. the ordering of quantities in excess of an 76. The requirement that purchases be made from organization’s needs? suppliers on an approved vendor list is an a. Review of all purchase requisitions by a example of a: supervisor in the user department prior to a. Preventive control. submitting them to the purchasing b. Detective control. department. c. Corrective control. b. Automatic reorder by the purchasing d. Monitoring control. department when low inventory level is indicated by the system. 77. Appropriate internal control for a multinational c. A policy requiring review of the purchase corporation’s branch office that has a order before receiving a new shipment. monetary transfer unit requires that: d. A policy requiring agreement of the a. The individual who initiates wire transfers receiving report and packing slip before not reconcile the bank statement. storage of new receipts. b. The branch manager receive all wire transfers. 73. Which of the following observations by an c. Foreign currency rates be computed auditor is most likely to indicate the existence separately by two different employees. of control weaknesses over safeguarding of d. Corporate management approve the assets? hiring of monetary transfer unit employees. I. A service department's location is not well suited to allow adequate service to other 78. Which of the following best describes a units. preliminary survey? II. Employees hired for sensitive positions a. A standardized questionnaire used to are not subjected to background checks. obtain an understanding of management III. Managers do not have access to reports objectives. that profile overall performance in relation b. A statistical sample to review key to other benchmarked organizations. employee attitudes, skills, and knowledge. IV. Management has not taken corrective c. A walk-through of the financial control action to resolve past engagement system to identify risks and the controls observations related to inventory controls. that can address those risks. d. A process used to become familiar with a. I and II only. activities and risks in order to identify b. I and IV only. areas for engagement emphasis. c. II and III only. d. II and IV only. 79. During a preliminary survey, an auditor found that several accounts payable vouchers for 74. A control likely to prevent purchasing agents major suppliers required adjustments for from favoring specific suppliers is: duplicate payment of prior invoices. This would a. Requiring management’s review of a indicate: monthly report of the totals spent by each a. A need for additional testing to determine buyer. related controls and the current exposure b. Requiring buyers to adhere to detailed to duplicate payments made to suppliers. material specifications. b. The possibility of unrecorded liabilities for c. Rotating buyer assignments periodically. the amount of the overpayments. d. Monitoring the number of orders placed c. Insufficient controls in the receiving area by each buyer. to ensure timely notice to the accounts payable area that goods have been 75. Which of the following would minimize defects received and inspected. in finished goods caused by poor quality raw d. The existence of a sophisticated accounts materials? payable system that correlates a. Documented procedures for the proper overpayments to open invoices and handling of work-in-process inventory. therefore requires no further audit b. Required material specifications for all concern. purchases. c. Timely follow-up on all unfavorable usage variances. d. Determination of the amount of spoilage I - 12
  • 27. 80. Which of the following procedures should be 84. An internal auditor plans to conduct an audit of performed as part of a preliminary review in an the adequacy of controls over investments in audit of a bank’s investing and lending new financial instruments. Which of the activities? following would not be required as part of a. Review reports of audits performed by such an engagement? regulatory and outside auditors since the a. Determine if policies exist which describe last internal audit engagement. the risks the treasurer may take and the b. Interview management to identify types of instruments in which the changes made in policies regarding treasurer may make investments. investments or loans. b. Determine the extent of management c. Review minutes of the board of directors’ oversight over investments in meetings to identify changes in policies sophisticated instruments. affecting investments and loans. c. Determine whether the treasurer is getting d. All of the above. higher or lower rates of return on investments than are treasurers in 81. During an assessment of the risk associated comparable organizations. with sales contracts and related commissions, d. Determine the nature of controls which of the following factors would most likely established by the treasurer to monitor result in an expansion of the engagement the risks in the investments. scope? a. An increase in product sales, along with 85. If a department’s operating standards are an increase in commissions. vague and thus subject to interpretation, an b. An increase in sales returns, along with auditor should: an increase in commissions. a. Seek agreement with the departmental c. A decrease in sales commissions, along manager as to the criteria needed to with a decrease in product sales. measure operating performance. d. A decrease in sales returns, along with an b. Determine best practices in the area and increase in product sales. use them as the standard. c. Interpret the standards in their strictest 82. An auditor, experienced in air-quality issues, sense because standards are otherwise discovered a significant lack of knowledge only minimum measures of acceptance. about legal requirements for controlling air d. Omit any comments on standards and the emissions while interviewing the manager of department’s performance in relationship the environmental, health, and safety (EHS) to those standards, because such an department. The auditor should: analysis would be inappropriate. a. Alter the scope of the engagement to focus on activities associated with air 86. If an auditor's preliminary evaluation of internal emissions. controls results in an observation that controls b. Share extensive personal knowledge with may be inadequate, the next step would be to: the EHS manager. a. Expand audit work prior to the preparation c. Take note of the weakness and direct of an engagement final communication. additional questions to determine the b. Prepare a flowchart depicting the internal potential effect of the lack of knowledge. control system. d. Report potential violations in this area to c. Note an exception in the engagement the appropriate regulatory agency. final communication if losses have occurred. 83. Which of the following is an appropriate d. Implement the desired controls. statement of an audit engagement objective? a. To observe the physical inventory count. b. To determine whether inventory stocks are sufficient to meet projected sales. c. To search for the existence of obsolete inventory by computing inventory turnover by product line. d. To include information about stockouts in the engagement final communication. I - 13