Brand Lao - linking smallholders to international markets, the Lao PDR experience

The Nation Consultancy answer – make it more profitable
For the farmer, producer, community, everyone along the value chain.
©TheNationConsultancy
SECTION 1
How to encourage better and more sustainable
land use ?
The Nation Consultancy answer – make it more profitable.
But how?
©TheNationConsultancy
How to encourage better and more sustainable
land use ?
Product &
producer
- Consumer
in shop.
- Consumer
at home
from ‘fork to field’….
then from ‘field to fork’ –
The Nation Consultancy answer – make it more profitable.
Two sections:
1. The methodology to use
2. The Qi history
3. The example from Lao PDR
©TheNationConsultancy
How to encourage better and more sustainable
land use ?
The CORE idea:
• Use effectively branded exports to allow farmers/producers at every stage
of the value chain to EARN more money for sustainable products
How?
• By targeting the "Ethical“ consumer – in affluent societies (so with more
disposable income) – who cares about environmental issues,
sustainability, traceability, authenticity, naturalness, etc.
Continued…
©TheNationConsultancy
SECTION 2
The Methodology
The Nation Consultancy’s IEMED™ Methodology
1. Identify optimum consumers to target – within affluent International ethical
consumer.
2. Identify the product sectors with potential competitive international
advantages in the eyes of the target consumers.
3. Identify the National – or regional – competitive marketing advantage.
And..
• …specify a Total value chain to deliver brands featuring real competitive
advantages, and imaginative imagery (national, tribal, cultural) etc…
• …to the shops/homes/kitchens of the target consumer
Continued…
©TheNationConsultancy
The Nation Consultancy’s IEMED™ Methodology
Steps involved
Identify the competitive marketing advantage that links what the smallholder
produces, to what the (foreign) consumer will pay more for. Bringing
 Better incomes to farmers – and every level in the value chain.
 A new appreciation of the land’s value, and of authentic, natural produce.
 Sustainable & profitable clean alternatives to slash/burn, intensive crops.
Continued…
©TheNationConsultancy
The Nation Consultancy’s IEMED™ Methodology
Steps involved (continued)
So, competitive advantage & Marketing process produce a consumer-determined
Total Value Chain,
…Improving incomes at every stage, thus….
 Protecting biodiversity & community land-use rights, developing rural
economies; entrenching responsible standards of behaviour
 Making farmers more prosperous
 Making communities more prosperous
 Mitigating migration from country to city
Using proven analytical and marketing methodologies of successful businesses. But
adapted to the produce and needs of a nation.
©TheNationConsultancy
The Nation Consultancy’s IEMED™ Methodology
Steps involved (continued)
©TheNationConsultancyLtd.
Qi teasProduct &
producer
- Consumer
in shop.
- Consumer
at home
Capacity building
Logistics and sales
SECTION 3
A Value Chain example – from China’s Golden Mountains
©TheNationConsultancyLtd.
Product &
producer
- Consumer
in shop.
- Consumer
at home
Qi teas
A Consumer-Driven Value Chain example –
from China’s Golden Mountains
©TheNationConsultancyLtd. Qi teas
A Consumer-Driven Value Chain example –
from China’s Golden Mountains
ONE TOTAL VALUE CHAIN
• One central selling mechanism
• One central data source
• One central production and quality control
• But several independent-minded cooperatives
The Total Value Chain - a case study:
from China’s Yellow Mountains
The Total Value Chain - a case study:
from China’s Yellow Mountains
How we created a market for organic green tea in Europe;
and livelihoods for communities in China in so doing.
The Jiangxi Tea farmers case history
PRODUCTION.
Until 1997, green tea had been sold by state-run
cooperatives as a low-priced commodity.
Then the cooperatives were dissolved;
management disappeared: the farmers were
abandoned.
MARKET
In 1997 Europe, green tea was almost unknown.
In the UK' people drank mainly cheap black tea,
with milk and sugar. Tea culture and ritual had
almost disappeared….
Qi teas - One supply chain.
Rigorous, consistent, Western-trained Chinese management.
Now produces superb teas – Wins UK Great Taste Gold Award!
PRODUCTION. Created a co-operative across 13 mountain villages, WITH
social and commercial arms. Constructed Tea factories
The cooperatives’ tea production now
• Exceeds all E.U minimum standards for production and employment.
• Provides full traceability, Benefits from full organic/other
certifications: e.g. Fair Trade; Ecocert Organic; ISO, HACCP, etc.
• Supports Roads, Schools, English teaching, Hospitals .
MARKET
• In 1997, demand beginning for white teas, organic
products, Fairtrade Labelling International began.
• Qi launched the first Chinese organic green tea -
• With professional branding, design, packaging
Has it helped
the villagers
and farmers?
Last years sales
of tea had a
value of $3.25
Million USD.
Economic – The farmers get higher
prices and guaranteed minimum
prices and advance warning how
much of each type is needed.
Employment: More direct jobs in
the village – secondary processing,
packing factory,– all Fairtrade
registered.
Livelihoods: These in turn create
local livelihoods – printers,
packagers, cooks, accountants,
lawyers, cleaners, drivers.
Putting The Nation Consultancy’s IEMED™ Methodology into practice
Use the power of the International ethical consumer
to achieve social goals, sustainable growth and inclusive prosperity
©TheNationConsultancy
SECTION 4
The Brand Lao – For Better Livelihoods programme
CONVINCING FOREIGN CONSUMERS TO BUY THE ETHICAL BRAND NEEDS
– LOGIC AND EMOTION
– PRODUCT BENEFITS AND POWERFUL PROVENANCE
– CERTIFICATION AND STANDARDS.
CONVINCING FOREIGN CONSUMERS TO PAY A PREMIUM NEEDS –
DIFFERENTIATING LAOS AND ITS PRODUCE (&TOURISM) FROM INTERNATIONAL COMPETITION:
SO…..
©TheNationConsultancy
Brand Lao - for better livelihoods.
The Lao programme
©TheNationConsultancyLtd.
Brand Lao
Product &
producer
- Consumer
in shop.
- Consumer
at home
Capacity building
…for maximum sustainable profit
and consumer loyalty
Logistics and sales
Brand Lao - for better livelihoods.
The Consumer-Driven Value Chain –
…for better and more sustainable land use by
achieving higher prices/profits on existing
sustainable production
Based on TNC’s IEMED™ Methodology
Identifying the competitive advantages linking small-holder production to what the foreign
consumer seeks.
Step 1: identify the most appropriate and sustainable foreign consumer trends:
• the ‘ethical’ consumer (fairness, responsibility, transparency, sustainability, Community support,)
• Interested in premium-priced artisanal, natural produce, ‘real’ food; experiment & ‘experience.’
1.Happening in virtually all sectors – from cafés to ice-cream, gin to cosmetics, beer to snacks…
2.Challenging big business: “People really do care where, and how, things are made” (FT: 04/18)
Step 2: analyse changes needed to product, and value chain, to suit target consumer.
This is where the Donor Community and investors have a fundamental role to play.
©TheNationConsultancy
Brand Lao - for better livelihoods,
is a unique programme for Lao PDR
1. The NEW consumer is impacting international trade – its artisanal values and
ethics.
2. Big business is buying expensive small, craft, artisanal brands in order to
compete.
• Boston Consulting Group: $22bn in industry sales transferred from large to smaller companies in North
America 2011/ 2016 – similar trend in Europe. Smaller companies’ share of consumer goods market grew
from 23 % to 26 % (FT).
• Craft Gin: Sipsmith’s London dry gin (the first traditional copper gin distillery in London since 1820) bought
by Japanese giant Suntory . Costs £30 v £15 for Gordon's or £20 for upmarket Tanqueray. Sipsmith’s sales
up 60% annually.
• “Large companies are finding it difficult to outperform the markets…[because] large companies are facing
smaller, nimbler, niched competition . . . a ‘one size fits all’ approach is an outdated approach.” [CEO
Reckitt Benckiser].
• …Continued
©TheNationConsultancy
Brand Lao - for better livelihoods.
The Lao programme
The NEW consumer
Shopping habits:
o “People are changing …digital technology has made it easier for
companies without large marketing budgets to reach consumers online,
removing dependence on traditional distribution”
o “One way …to combat such trends has been to innovate, create
desirable new products, and charge more for them.” (FT, Feb 18)
©TheNationConsultancy
Brand Lao - for better livelihoods.
The Lao programme
The purchasing power of the ethical consumer
Some examples
A few statistics about trends in “ethical attitudes” and
consequently “ethical living or behaviour”
Changing values
The statement:
2015 2016
% agreeing % agreeing
! am worried about climate change” 55% 60%
“I try to have a positive impact on the
environment through my everyday
actions”
65% 66%
Source: Euromonitor International’s Global Consumer Trends Survey,
September 2017
Note: over 10% of millennials ranked making a significant
difference in the world as one of their top 3 life priorities
The purchasing power of the ethical consumer
Some examples
A few statistics about trends in “ethical attitudes” and
consequently “ethical living or behaviour”
A couple of examples of the ‘greening’ of the United Kingdom
a) Ethical Food and Drink
2000
£m
2015
£m
% growth
2000 – 2015
Organic 605 1,744 +188%
Fairtrade 33 1,572 +4,664%
Rainforest Alliance n/a 2,048 !
Free range eggs 182 609 +235%
Free range poultry 44 275 +525%
Vegetarian products 479 710 +48%
Freedom Food n/a 1,570 Wow!
Sustainable fish n/a 507
Sub-total: 1,343 9,034 +573%
Source: Ethical Consumer Markets Report 2016 Continued…
Based on The Nation Consultancy’s IEMED™ Methodology
THE Development TRIANGLE
Action by private sector
Strategic direction and coordination from public sector
Initial (only) Technical Advice, Capacity-Building, Support from development partners.
©TheNationConsultancy
Brand Lao - for better livelihoods.
The Lao programme
The differentiating concept
LAOS – THE QUIET HEART OF ASIA
PEOPLE AND PRODUCERS, WHO KNOW THE VALUE OF TAKING TIME –
FOR OTHERS, AND FOR WHAT THEY PRODUCE.
©TheNationConsultancy
Brand Lao - for better livelihoods.
The Lao programme
Testing the concept - and the advertising
UNDP COMMISSIONED HARRIS INTERNATIONAL TO RESEARCH THE REACTIONS OF
INTERNATIONAL ETHICAL CONSUMERS TO THE PROPOSED PRODUCTS, AND THE PROPOSED
PRESENTATION OF LAOS.
©TheNationConsultancy
Brand Lao - for better livelihoods.
The Lao programme
 Validation 1:
YES, there is an opportunity to help people out of poverty via exports
that sell at a PRICE PREMIUM

©TheNationConsultancy
Brand Lao – for Better Livelihoods
WHAT DID WE FIND OUT?
 Validation 1: YES, there is an opportunity to help people out of poverty via exports that sell at a PRICE
PREMIUM
 Validation 2:
YES, people are willing to pay more for products that are worth it,
because…

©TheNationConsultancy
Brand Lao – for Better Livelihoods
WHAT DID WE FIND OUT?
 Validation 3: What did we succeed in communicating?
The new Lao Brand captivates the imagination of the consumer
1. The products are authentic, from small producers – so will taste
great. (cf. the ‘Slow-Food’ movement).
2. They support livelihoods and ways of life
3. The credentials satisfy even the cynical ‘ethical’ consumer.
Jointly, ALL THREE POINTS are irresistible.

©TheNationConsultancy
Brand Lao – for Better Livelihoods
WHAT DID WE FIND OUT?
A reminder:
• The goal: export sales of premium-priced Lao-branded
ethical exports
• The output: profitable sales.
• The outcomes: sustainable livelihoods, poverty
reduction, maintenance of rural communities.
• The method: coordination - creating market-
determined TOTAL VALUE CHAINS
©TheNationConsultancy
Brand Lao – for Better Livelihoods
THE STRUCTURE REQUIRED TO ACHIEVE OUR GOALS
©TheNationConsultancy
SECTION 5
PRACTICAL ISSUES Brand Lao - for better livelihoods.
How the Export Marketing Groups are linked together, and receive
support
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Brand Lao - linking smallholders to international markets, the Lao PDR experience

  • 1. The Nation Consultancy answer – make it more profitable For the farmer, producer, community, everyone along the value chain. ©TheNationConsultancy SECTION 1 How to encourage better and more sustainable land use ?
  • 2. The Nation Consultancy answer – make it more profitable. But how? ©TheNationConsultancy How to encourage better and more sustainable land use ? Product & producer - Consumer in shop. - Consumer at home from ‘fork to field’…. then from ‘field to fork’ –
  • 3. The Nation Consultancy answer – make it more profitable. Two sections: 1. The methodology to use 2. The Qi history 3. The example from Lao PDR ©TheNationConsultancy How to encourage better and more sustainable land use ?
  • 4. The CORE idea: • Use effectively branded exports to allow farmers/producers at every stage of the value chain to EARN more money for sustainable products How? • By targeting the "Ethical“ consumer – in affluent societies (so with more disposable income) – who cares about environmental issues, sustainability, traceability, authenticity, naturalness, etc. Continued… ©TheNationConsultancy SECTION 2 The Methodology The Nation Consultancy’s IEMED™ Methodology
  • 5. 1. Identify optimum consumers to target – within affluent International ethical consumer. 2. Identify the product sectors with potential competitive international advantages in the eyes of the target consumers. 3. Identify the National – or regional – competitive marketing advantage. And.. • …specify a Total value chain to deliver brands featuring real competitive advantages, and imaginative imagery (national, tribal, cultural) etc… • …to the shops/homes/kitchens of the target consumer Continued… ©TheNationConsultancy The Nation Consultancy’s IEMED™ Methodology Steps involved
  • 6. Identify the competitive marketing advantage that links what the smallholder produces, to what the (foreign) consumer will pay more for. Bringing  Better incomes to farmers – and every level in the value chain.  A new appreciation of the land’s value, and of authentic, natural produce.  Sustainable & profitable clean alternatives to slash/burn, intensive crops. Continued… ©TheNationConsultancy The Nation Consultancy’s IEMED™ Methodology Steps involved (continued)
  • 7. So, competitive advantage & Marketing process produce a consumer-determined Total Value Chain, …Improving incomes at every stage, thus….  Protecting biodiversity & community land-use rights, developing rural economies; entrenching responsible standards of behaviour  Making farmers more prosperous  Making communities more prosperous  Mitigating migration from country to city Using proven analytical and marketing methodologies of successful businesses. But adapted to the produce and needs of a nation. ©TheNationConsultancy The Nation Consultancy’s IEMED™ Methodology Steps involved (continued)
  • 8. ©TheNationConsultancyLtd. Qi teasProduct & producer - Consumer in shop. - Consumer at home Capacity building Logistics and sales SECTION 3 A Value Chain example – from China’s Golden Mountains
  • 9. ©TheNationConsultancyLtd. Product & producer - Consumer in shop. - Consumer at home Qi teas A Consumer-Driven Value Chain example – from China’s Golden Mountains
  • 10. ©TheNationConsultancyLtd. Qi teas A Consumer-Driven Value Chain example – from China’s Golden Mountains ONE TOTAL VALUE CHAIN • One central selling mechanism • One central data source • One central production and quality control • But several independent-minded cooperatives
  • 11. The Total Value Chain - a case study: from China’s Yellow Mountains
  • 12. The Total Value Chain - a case study: from China’s Yellow Mountains
  • 13. How we created a market for organic green tea in Europe; and livelihoods for communities in China in so doing. The Jiangxi Tea farmers case history
  • 14. PRODUCTION. Until 1997, green tea had been sold by state-run cooperatives as a low-priced commodity. Then the cooperatives were dissolved; management disappeared: the farmers were abandoned. MARKET In 1997 Europe, green tea was almost unknown. In the UK' people drank mainly cheap black tea, with milk and sugar. Tea culture and ritual had almost disappeared….
  • 15. Qi teas - One supply chain. Rigorous, consistent, Western-trained Chinese management. Now produces superb teas – Wins UK Great Taste Gold Award! PRODUCTION. Created a co-operative across 13 mountain villages, WITH social and commercial arms. Constructed Tea factories The cooperatives’ tea production now • Exceeds all E.U minimum standards for production and employment. • Provides full traceability, Benefits from full organic/other certifications: e.g. Fair Trade; Ecocert Organic; ISO, HACCP, etc. • Supports Roads, Schools, English teaching, Hospitals . MARKET • In 1997, demand beginning for white teas, organic products, Fairtrade Labelling International began. • Qi launched the first Chinese organic green tea - • With professional branding, design, packaging
  • 16. Has it helped the villagers and farmers? Last years sales of tea had a value of $3.25 Million USD. Economic – The farmers get higher prices and guaranteed minimum prices and advance warning how much of each type is needed. Employment: More direct jobs in the village – secondary processing, packing factory,– all Fairtrade registered. Livelihoods: These in turn create local livelihoods – printers, packagers, cooks, accountants, lawyers, cleaners, drivers.
  • 17. Putting The Nation Consultancy’s IEMED™ Methodology into practice Use the power of the International ethical consumer to achieve social goals, sustainable growth and inclusive prosperity ©TheNationConsultancy SECTION 4 The Brand Lao – For Better Livelihoods programme
  • 18. CONVINCING FOREIGN CONSUMERS TO BUY THE ETHICAL BRAND NEEDS – LOGIC AND EMOTION – PRODUCT BENEFITS AND POWERFUL PROVENANCE – CERTIFICATION AND STANDARDS. CONVINCING FOREIGN CONSUMERS TO PAY A PREMIUM NEEDS – DIFFERENTIATING LAOS AND ITS PRODUCE (&TOURISM) FROM INTERNATIONAL COMPETITION: SO….. ©TheNationConsultancy Brand Lao - for better livelihoods. The Lao programme
  • 19. ©TheNationConsultancyLtd. Brand Lao Product & producer - Consumer in shop. - Consumer at home Capacity building …for maximum sustainable profit and consumer loyalty Logistics and sales Brand Lao - for better livelihoods. The Consumer-Driven Value Chain – …for better and more sustainable land use by achieving higher prices/profits on existing sustainable production
  • 20. Based on TNC’s IEMED™ Methodology Identifying the competitive advantages linking small-holder production to what the foreign consumer seeks. Step 1: identify the most appropriate and sustainable foreign consumer trends: • the ‘ethical’ consumer (fairness, responsibility, transparency, sustainability, Community support,) • Interested in premium-priced artisanal, natural produce, ‘real’ food; experiment & ‘experience.’ 1.Happening in virtually all sectors – from cafés to ice-cream, gin to cosmetics, beer to snacks… 2.Challenging big business: “People really do care where, and how, things are made” (FT: 04/18) Step 2: analyse changes needed to product, and value chain, to suit target consumer. This is where the Donor Community and investors have a fundamental role to play. ©TheNationConsultancy Brand Lao - for better livelihoods, is a unique programme for Lao PDR
  • 21. 1. The NEW consumer is impacting international trade – its artisanal values and ethics. 2. Big business is buying expensive small, craft, artisanal brands in order to compete. • Boston Consulting Group: $22bn in industry sales transferred from large to smaller companies in North America 2011/ 2016 – similar trend in Europe. Smaller companies’ share of consumer goods market grew from 23 % to 26 % (FT). • Craft Gin: Sipsmith’s London dry gin (the first traditional copper gin distillery in London since 1820) bought by Japanese giant Suntory . Costs £30 v £15 for Gordon's or £20 for upmarket Tanqueray. Sipsmith’s sales up 60% annually. • “Large companies are finding it difficult to outperform the markets…[because] large companies are facing smaller, nimbler, niched competition . . . a ‘one size fits all’ approach is an outdated approach.” [CEO Reckitt Benckiser]. • …Continued ©TheNationConsultancy Brand Lao - for better livelihoods. The Lao programme
  • 22. The NEW consumer Shopping habits: o “People are changing …digital technology has made it easier for companies without large marketing budgets to reach consumers online, removing dependence on traditional distribution” o “One way …to combat such trends has been to innovate, create desirable new products, and charge more for them.” (FT, Feb 18) ©TheNationConsultancy Brand Lao - for better livelihoods. The Lao programme
  • 23. The purchasing power of the ethical consumer Some examples A few statistics about trends in “ethical attitudes” and consequently “ethical living or behaviour” Changing values The statement: 2015 2016 % agreeing % agreeing ! am worried about climate change” 55% 60% “I try to have a positive impact on the environment through my everyday actions” 65% 66% Source: Euromonitor International’s Global Consumer Trends Survey, September 2017 Note: over 10% of millennials ranked making a significant difference in the world as one of their top 3 life priorities
  • 24. The purchasing power of the ethical consumer Some examples A few statistics about trends in “ethical attitudes” and consequently “ethical living or behaviour” A couple of examples of the ‘greening’ of the United Kingdom a) Ethical Food and Drink 2000 £m 2015 £m % growth 2000 – 2015 Organic 605 1,744 +188% Fairtrade 33 1,572 +4,664% Rainforest Alliance n/a 2,048 ! Free range eggs 182 609 +235% Free range poultry 44 275 +525% Vegetarian products 479 710 +48% Freedom Food n/a 1,570 Wow! Sustainable fish n/a 507 Sub-total: 1,343 9,034 +573% Source: Ethical Consumer Markets Report 2016 Continued…
  • 25. Based on The Nation Consultancy’s IEMED™ Methodology THE Development TRIANGLE Action by private sector Strategic direction and coordination from public sector Initial (only) Technical Advice, Capacity-Building, Support from development partners. ©TheNationConsultancy Brand Lao - for better livelihoods. The Lao programme
  • 26. The differentiating concept LAOS – THE QUIET HEART OF ASIA PEOPLE AND PRODUCERS, WHO KNOW THE VALUE OF TAKING TIME – FOR OTHERS, AND FOR WHAT THEY PRODUCE. ©TheNationConsultancy Brand Lao - for better livelihoods. The Lao programme
  • 27. Testing the concept - and the advertising UNDP COMMISSIONED HARRIS INTERNATIONAL TO RESEARCH THE REACTIONS OF INTERNATIONAL ETHICAL CONSUMERS TO THE PROPOSED PRODUCTS, AND THE PROPOSED PRESENTATION OF LAOS. ©TheNationConsultancy Brand Lao - for better livelihoods. The Lao programme
  • 28.  Validation 1: YES, there is an opportunity to help people out of poverty via exports that sell at a PRICE PREMIUM  ©TheNationConsultancy Brand Lao – for Better Livelihoods WHAT DID WE FIND OUT?
  • 29.  Validation 1: YES, there is an opportunity to help people out of poverty via exports that sell at a PRICE PREMIUM  Validation 2: YES, people are willing to pay more for products that are worth it, because…  ©TheNationConsultancy Brand Lao – for Better Livelihoods WHAT DID WE FIND OUT?
  • 30.  Validation 3: What did we succeed in communicating? The new Lao Brand captivates the imagination of the consumer 1. The products are authentic, from small producers – so will taste great. (cf. the ‘Slow-Food’ movement). 2. They support livelihoods and ways of life 3. The credentials satisfy even the cynical ‘ethical’ consumer. Jointly, ALL THREE POINTS are irresistible.  ©TheNationConsultancy Brand Lao – for Better Livelihoods WHAT DID WE FIND OUT?
  • 31. A reminder: • The goal: export sales of premium-priced Lao-branded ethical exports • The output: profitable sales. • The outcomes: sustainable livelihoods, poverty reduction, maintenance of rural communities. • The method: coordination - creating market- determined TOTAL VALUE CHAINS ©TheNationConsultancy Brand Lao – for Better Livelihoods THE STRUCTURE REQUIRED TO ACHIEVE OUR GOALS
  • 32. ©TheNationConsultancy SECTION 5 PRACTICAL ISSUES Brand Lao - for better livelihoods. How the Export Marketing Groups are linked together, and receive support

Notes de l'éditeur

  1. Through export marketing - relating the right foreign consumer to the producer of the right product, through a consumer-determined Total Value Chain
  2. By “effectively”, we mean both credible standards and sophisticated branding incorporating, for example, provenance and national imagery; and also a credible and persuasive competitive advantage.
  3. The competitive advantage might be functional - a health benefit, say, or perception (the romance of a hill tribe, say) or somewhere between the two (traditional methods of production, traditional variety, etc..