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How your social
influence translates
     to real-world
      collateral




                       Megan Murphy

  upGRADE!                Nick Deyo
                         Emily Maher
                       Rodney Fleming

                                        #upGRADESU
INTRODUCTION
 •! Why we chose this topic
     •! “What’s in it for me?”
 •! What We Found
    •! social scoring




 @NickDeyo    @RodneyWFleming    @eamaher90   @MeganRuthMurphy
Platforms Measuring Social Influence
Multi-Network Scoring
Measuring Social Influence


               •! What is Klout?
               •! Social “Perks”
               •! How to sign up for
                  Klout Perks
CASE STUDIES
How I Met Jay Fenster




                        @JayFenster
@JayFenster




Jay Fenster
What is Social Influence
@CaesarsPalace?

 •! Interaction
How is Social Influence
Calculated?
Perks @CaesarsPalace:
It's All About the Relationships




                 vs
Who Will Appreciate This?



People looking to create
      memories!
What's the Best Perk for the Man
     Giving all the Perks?



           The Coffee Shop
              @grouchyjohns




            The Man Behind the
                 Counter
                          @jjwylie
Gilt Groupe Rewards Shoppers
•!   #giltperk

•!   First to offer direct
     discounts consumers
     could access
     without being
     targeted first

•!   Narrowing discounts
     on scores ensures
     brands are
     attracting lifetime
     value influencers -
     "tastemakers"

•!   "Bait and Switch"
     reaction
Launching Spotify Stateside
                        •! #spotifyperk

                        •! Invitation to digital
                           music service + 1 month
                           subscription to Spotify
                           Premium

                        •! To reach middle
                           America

                        •! Functional issues
                           hindered success

                        •! 250% more traffic than
                           normal for both sites
Virgin America's New Route
 •!   #VXToronto

 •!   Free round-trip
      airfare for new
      route & invitation
      to join VA's Toronto
      launch event

 •!   Success tracked
      by impressions &
      reach, counting
      perk click-through
      rate
            “As a brand, we've found that social media is an informal,
            authentic way for us to engage with guests and prospective
            guests — and also amplify our awareness within limited ad
            budgets. As we enter a brand new market we thought it was an
            interesting approach to partner with clout in this way.”
                        – Okawa Fletcher. VA Spokesperson
Mark Schaefer
•! Return on Influence -
   The Revolutionary
   Power of Klout, Social
   Scoring, and
   Influence Marketing


•! “Unavoidably, we will be
   known for our Klout scores
   and followers and badges of
   social proof. But the smartest
   marketers will always
   remember that we are
   people too.”                     @MarkWSchaefer
The Future of Social Influence
from Return on Influence


•! Online influence will become a
   key indicator for professional roles
•! Impending marketing arms race
•! Online behaviors will influence
   offline consumer behaviors
•! Influence measurement scoring
   will inspire varied treatment of
   customers
Conclusions


“We’re at the dawn
 of a new era of the
 democratization of
      influence.”
   -Mark Schaefer
#upGRADESU Perk

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#upGRADESU

  • 1. How your social influence translates to real-world collateral Megan Murphy upGRADE! Nick Deyo Emily Maher Rodney Fleming #upGRADESU
  • 2. INTRODUCTION •! Why we chose this topic •! “What’s in it for me?” •! What We Found •! social scoring @NickDeyo @RodneyWFleming @eamaher90 @MeganRuthMurphy
  • 5. Measuring Social Influence •! What is Klout? •! Social “Perks” •! How to sign up for Klout Perks
  • 7. How I Met Jay Fenster @JayFenster
  • 8.
  • 10. What is Social Influence @CaesarsPalace? •! Interaction
  • 11. How is Social Influence Calculated?
  • 12. Perks @CaesarsPalace: It's All About the Relationships vs
  • 13. Who Will Appreciate This? People looking to create memories!
  • 14. What's the Best Perk for the Man Giving all the Perks? The Coffee Shop @grouchyjohns The Man Behind the Counter @jjwylie
  • 15. Gilt Groupe Rewards Shoppers •! #giltperk •! First to offer direct discounts consumers could access without being targeted first •! Narrowing discounts on scores ensures brands are attracting lifetime value influencers - "tastemakers" •! "Bait and Switch" reaction
  • 16. Launching Spotify Stateside •! #spotifyperk •! Invitation to digital music service + 1 month subscription to Spotify Premium •! To reach middle America •! Functional issues hindered success •! 250% more traffic than normal for both sites
  • 17. Virgin America's New Route •! #VXToronto •! Free round-trip airfare for new route & invitation to join VA's Toronto launch event •! Success tracked by impressions & reach, counting perk click-through rate “As a brand, we've found that social media is an informal, authentic way for us to engage with guests and prospective guests — and also amplify our awareness within limited ad budgets. As we enter a brand new market we thought it was an interesting approach to partner with clout in this way.” – Okawa Fletcher. VA Spokesperson
  • 18. Mark Schaefer •! Return on Influence - The Revolutionary Power of Klout, Social Scoring, and Influence Marketing •! “Unavoidably, we will be known for our Klout scores and followers and badges of social proof. But the smartest marketers will always remember that we are people too.” @MarkWSchaefer
  • 19. The Future of Social Influence from Return on Influence •! Online influence will become a key indicator for professional roles •! Impending marketing arms race •! Online behaviors will influence offline consumer behaviors •! Influence measurement scoring will inspire varied treatment of customers
  • 20. Conclusions “We’re at the dawn of a new era of the democratization of influence.” -Mark Schaefer