Robin Oudheusden

Amsterdam Area, Netherlands Netherlands

Digital Consultant

Bold enough to see through the hype. Eager enough to prove potential. Experienced enough to know the difference. My first job gave me my 10.000 hours in managing customer expectations. (thanks Malcolm ;) Based on which I build a proven track-record in customer management through on-, and offline interaction and translating these learnings into process optimization programs. After being the Quality Manager for Dutch Internet provider XS4ALL, I expanded this experience to the field of online communication and reputation management (Social Business). Other experiences range from start-ups like The Social Shop (online shopping fuelled by peer2peer recommendation) and online consultant fo...