This document discusses desktop virtualization and its benefits from the perspective of a CIO at a law firm. It outlines how the firm implemented a VDI solution using VMware View with linked clones, Unidesk, and Wyse thin clients to provide mobility, rapid deployment/recovery, easy management, and storage optimization. The VDI infrastructure includes 7 pools of 150 desktop VMs each on 3 HP servers with EMC storage. Benefits included easier management through system recovery and template maintenance as well as supporting employee mobility and BYOD. Ensuring a good user experience was emphasized as key to success.

1. Desktop Virtualization: Turn
Technology into Competitive
Advantage
A CIO’s Perspective
Sean Scott
CIO

2. Who We Are
• WCSR was Established in 1876
• The firm now comprises more than
550 lawyers, approximately 1250
total size
• We have fourteen office locations,
mostly Southeast, with exception to
Delaware and California

3. Why VDI
• Mobility
• Rapid Deployment
• Rapid Recovery
• Ease of Management

4. Objectives
• Fast Performance
• Profile Management
– View Persona w/Folder Redirection
– Unidesk w/Folder Redirection
• User Flexibility
• Recoverability
• Storage Optimization
– One Instance of OS w/Unidesk

6. Use Cases
• Ideal for our Training Centers
Across Offices
• Ideal for Applications that Do Not
Perform Well Over the WAN
• Remote Access for Employees
• Software Development and Testing
• Controlled Access to 3rd Party
Partners

7. Technology Selection
Clients Existing Desktops, Wyse P20 Zero
Clients, mobile devices
Connection Broker VMware View 5.0
Desktop View Persona, Unidesk, VMware
Management View Linked Clones
User Monitoring Liquidware Labs Stratusphere UX
Server VMware vSphere 5
Virtualization
Server Hardware HP DL380
Storage Hardware EMC Clariion (ISCSI)

8. Snapshot of Infrastructure
• 7 VMware View Linked Clone Pools
• 1 Unidesk Pool
• 150 Windows 7 desktops with 1
vCPU and 2 GB of memory.
• 3 HP DL380 Dual 6 core 2.8 GHz
processors and 192 GB of memory
each
• EMC Clariion

9. Unidesk Application Layer
Shot
• MS OneNote 2010
• MS Project 2010
• MS Visio 2010
• Misc HR Apps

10. Benefits
• Ease of Management
– System State Recovery
– Application Personalization
– OS/Template Maintenance is Easier
• Mobility
– Access from Anywhere
– BYOD Support

11. Lessons Learned
• User experience is KEY
– First impressions
– Flexibility – Works Like a Physical
Machine
• Storage…storage…storage

12. Thank you