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Building together with Collaborative Web Technologies:  How Can Public  & School Libraries Collaborate?
Conference Information JAMAICA LIBRARY SERVICE 60TH ANNIVERSARY INTERNATIONAL CONFERENCE FEBRUARY 16 – 21, 2009 SUNSET JAMAICA GRANDE RESORT & SPA, OCHO RIOS, ST. ANN, JAMAICA
About Presenter ,[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],(qtd. in Amanda Beck) “ the Web has moved to its next stage" and has become  "significantly social", "open, and extensive"
Ordinary people are on the Web ,[object Object]
Library Automation Yesterday Library’s  Database OPAC Bib. records a.k.a. Cataloguing User & or Circulation Records  Serial Tracking Records Acquisition records
Today’s library automation is  undergoing transformation   (Cohn et al. xvii). Today’s Web has: “ forced   comprehensive re-examination of what automating the library really meant – not just for libraries but for the library user as well ”
Because Library users are online… INTERNET
Library users’ expectations are CHA NGI NG. Finding information is “fun”! It doesn’t have to be tedious and time consuming like using the library.
Library user’s  NEW   expectations Before the Web, to see what my friends are up to, I had to call them! Now I can get live updates on what they are working on.  Isn’t that cool?
Today’s use of computing for getting library work done includes: ,[object Object],[object Object],(Cohn et al. xviii).
Library user’s  NEW   expectations I definitely can access all the information I need in the comfort & security of my home. Right beside my coffee.
Today’s Library automation ,[object Object],Cloud Computing Growing Internet usage among library users
Cloud Computing The “virtualization of resources that maintains and manages itself   Kevin Hartig
Cloud computing ,[object Object],[object Object]
[object Object],Cloud Computing
[object Object],[object Object]
Collaboration ,[object Object],[object Object],[object Object],Michelle W. L. Fong (vi)
ICT enabled Collaboration ,[object Object],[object Object],Michelle W. L. Fong (vi)
Through ICT enabled Collaboration ,[object Object],Michelle W. L. Fong (vi)
The Benefit of External Collaboration Stamm, Bettina von. “Collaboration with other firms and customers: innovation’s secret weapon”  Strategy & Leadership  32.3 (2004): 16 – 20.  External collaboration with other firms & customers result in improved services and expanded company markets.
With Virtual External collaboration Wagner, Christian, and Ann Majchrzak. "Enabling Customer-Centricity Using Wikis and the Wiki Way."  Journal of Management Information Systems  23.3 (2006-7): 17 - 43. Customers not only access but change the content on a company’s Web presence.
ICT/Web tools for  External Collaboration   ,[object Object],[object Object],[object Object],[object Object]
Wikis
What are Wikis ,[object Object],[object Object]
Examples The people's  encyclopaedia The people's instructional manual for how-to information
Wikis can ,[object Object]
Wikis can create  Intranets & Extranets ,[object Object],[object Object],[object Object],[object Object]
Example of Albany County Public Library staff wiki providing information on the department of Technical Services http://albystaff.pbwiki.com/TSS
Farkas, Meredith. “Technology Goes Local: Collecting Local Knowledge with Social Software.”  American Libraries  (Sep. 2008): 50.  “ The local knowledge residing in the minds of our patrons is a treasure. Using social software, we can collect and preserve that knowledge for the benefit of the entire community. Since a wiki can receive contributions from many people, it's a perfect tool for collecting local knowledge.”
Collaborative Website Development
Collaborative Website Development Gary B. Shelly and Misty Vermaat Philipp Lenssen Google Sites (http://sites.google.com) is a “content management system that includes wiki-like features” (268). A content management systems organises and manages access to documents and files, as well as indexing files and documents created by users so as to facilitate searching and retrieval (732).
Google Sites http://sites.google.com/site/sites/
Gralla, Preston. &quot;Review: Microsoft Office Live Basics Vs. Google Apps For Your Domain.&quot;  Information Week  20 Sep. 2008. Information Week 2 Jan. 2009 <http://www.informationweek.com/news/infrastructure/reviews/showArticle.jhtml?articleID=193003850>. ,[object Object],[object Object],[object Object],Google sites is:
Google Sites features “ Web-based page-creation tool…” “ buttons for formatting text, creating links, including images...  “ several different layouts...from which you can choose…”  “ Publishing the site is simple; click the Publish button.” (par. 16)   Preston Gralla
Collaborative Web Documents: Online document collaboration and sharing
Google Docs ,[object Object],[object Object],Hosch, William L. &quot;Google Inc.&quot;  Encyclopædia Britannica . 2008. Encyclopædia Britannica Online.  18 Dec. 2008  < http://search.eb.com/eb/article-278431 >.
Google Docs ,[object Object],(Shelly and Vermaat 736).
Google Docs ,[object Object],[object Object],(Shelly and Vermaat 736).
Collaborative Customizable Search Engines
Today, Search Engines are ,[object Object],(Chuang and Wu 1).  Today search engines are considered the primary tools for information seeking on the Web and are among “the most important web services in cyberspace”
With today’s developments,  Librarians can make search engines better! Just use tools for building customized search engines like Google Custom Search
GCSE allows the builder “to focus on selecting valuable content and tuning the ranking criteria, while Google does all the &quot;heavy lifting&quot; of crawling, indexing, ranking, and displaying results.”   Eric Enge and John Biundo, Search Engine Consultants
“ Reference librarians and digital bibliographers... can crank out their bookmarks and favorites and convert them into focused search engines.  Barbara Quint   Editor Searcher Magazine
When patrons/clients come to the Web site, they can tap the recommended sources automatically as they perform searches.  Barbara Quint   Editor Searcher Magazine
Even after the library is closed and the librarians have all gone home, the genius and experience of the librarians will still be serving patrons, 24/7/365 (366 in a leap year).”  Barbara Quint   Editor Searcher Magazine
We have learnt of the new Web tools & Services that we can use to collaborate. So what’s next? Let us clarify our options!
THIS WAY PLEASE!
Options for Collaboration ,[object Object],[object Object]
Option 1 ,[object Object],Librarians do not know it all, and sometimes clients can better meet the information needs of other clients. Meredith Farkas
Options 1 ,[object Object],Subject guides Directories Search Engine development Subject bibliographies
Option 2 ,[object Object],[object Object],[object Object],[object Object],[object Object],How-to Books or Manuals for colleagues Joint Subject guides for users Joint Subject bibliographies
Option 2 – Librarians build ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Now you know! Why not do!  Collaborate! Now!
The END.

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Building Together With Collaborative Web Technologies Revised

  • 1. Building together with Collaborative Web Technologies: How Can Public & School Libraries Collaborate?
  • 2. Conference Information JAMAICA LIBRARY SERVICE 60TH ANNIVERSARY INTERNATIONAL CONFERENCE FEBRUARY 16 – 21, 2009 SUNSET JAMAICA GRANDE RESORT & SPA, OCHO RIOS, ST. ANN, JAMAICA
  • 3.
  • 4.
  • 5.
  • 6. Library Automation Yesterday Library’s Database OPAC Bib. records a.k.a. Cataloguing User & or Circulation Records Serial Tracking Records Acquisition records
  • 7. Today’s library automation is undergoing transformation (Cohn et al. xvii). Today’s Web has: “ forced comprehensive re-examination of what automating the library really meant – not just for libraries but for the library user as well ”
  • 8. Because Library users are online… INTERNET
  • 9. Library users’ expectations are CHA NGI NG. Finding information is “fun”! It doesn’t have to be tedious and time consuming like using the library.
  • 10. Library user’s NEW expectations Before the Web, to see what my friends are up to, I had to call them! Now I can get live updates on what they are working on. Isn’t that cool?
  • 11.
  • 12. Library user’s NEW expectations I definitely can access all the information I need in the comfort & security of my home. Right beside my coffee.
  • 13.
  • 14. Cloud Computing The “virtualization of resources that maintains and manages itself Kevin Hartig
  • 15.
  • 16.
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  • 21. The Benefit of External Collaboration Stamm, Bettina von. “Collaboration with other firms and customers: innovation’s secret weapon” Strategy & Leadership 32.3 (2004): 16 – 20. External collaboration with other firms & customers result in improved services and expanded company markets.
  • 22. With Virtual External collaboration Wagner, Christian, and Ann Majchrzak. &quot;Enabling Customer-Centricity Using Wikis and the Wiki Way.&quot; Journal of Management Information Systems 23.3 (2006-7): 17 - 43. Customers not only access but change the content on a company’s Web presence.
  • 23.
  • 24. Wikis
  • 25.
  • 26. Examples The people's encyclopaedia The people's instructional manual for how-to information
  • 27.
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  • 29. Example of Albany County Public Library staff wiki providing information on the department of Technical Services http://albystaff.pbwiki.com/TSS
  • 30. Farkas, Meredith. “Technology Goes Local: Collecting Local Knowledge with Social Software.” American Libraries (Sep. 2008): 50. “ The local knowledge residing in the minds of our patrons is a treasure. Using social software, we can collect and preserve that knowledge for the benefit of the entire community. Since a wiki can receive contributions from many people, it's a perfect tool for collecting local knowledge.”
  • 32. Collaborative Website Development Gary B. Shelly and Misty Vermaat Philipp Lenssen Google Sites (http://sites.google.com) is a “content management system that includes wiki-like features” (268). A content management systems organises and manages access to documents and files, as well as indexing files and documents created by users so as to facilitate searching and retrieval (732).
  • 34.
  • 35. Google Sites features “ Web-based page-creation tool…” “ buttons for formatting text, creating links, including images... “ several different layouts...from which you can choose…” “ Publishing the site is simple; click the Publish button.” (par. 16) Preston Gralla
  • 36. Collaborative Web Documents: Online document collaboration and sharing
  • 37.
  • 38.
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  • 41.
  • 42. With today’s developments, Librarians can make search engines better! Just use tools for building customized search engines like Google Custom Search
  • 43. GCSE allows the builder “to focus on selecting valuable content and tuning the ranking criteria, while Google does all the &quot;heavy lifting&quot; of crawling, indexing, ranking, and displaying results.” Eric Enge and John Biundo, Search Engine Consultants
  • 44. “ Reference librarians and digital bibliographers... can crank out their bookmarks and favorites and convert them into focused search engines. Barbara Quint Editor Searcher Magazine
  • 45. When patrons/clients come to the Web site, they can tap the recommended sources automatically as they perform searches. Barbara Quint Editor Searcher Magazine
  • 46. Even after the library is closed and the librarians have all gone home, the genius and experience of the librarians will still be serving patrons, 24/7/365 (366 in a leap year).” Barbara Quint Editor Searcher Magazine
  • 47. We have learnt of the new Web tools & Services that we can use to collaborate. So what’s next? Let us clarify our options!
  • 49.
  • 50.
  • 51.
  • 52.
  • 53.
  • 54. Now you know! Why not do! Collaborate! Now!