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Microsoft Silverlight
                                               Customer Solution Case Study




                                               Rich Media Platform Delivers Powerful
                                               Results For Fans of New Cricket League



Overview                                       “With Silverlight, we had the development platform we
Country or Region: India
Industry: Media and entertainment—
                                               needed to create and deliver millions of page views of
Sports                                         engaging content to cricket fans around the globe—
Professional services—IT services
                                               without any impact on performance.”
Customer Profile                               Jaideep Dhanoa, Director of Special Projects, netlinkblue
netlinkblue is an IT and media services firm
that acquired the rights to online             Headquartered in Dubai, netlinkblue is the media technology and
broadcasting of the Indian Premier League,
an event that attracted a global audience      services firm that won the online broadcasting rights to the Indian
of cricket fans.                               Premier League (IPL) cricket season. The company wanted to
Business Situation                             pursue an advertiser-supported model and needed to attract the
To maximize advertising revenue,               largest possible audience of cricket fans from around the world.
netlinkblue needed to deliver the best
possible viewing experience to the largest     netlinkblue used the ubiquity of the Microsoft® Silverlight™ browser
possible audience of cricket fans around       plug-in to stream cricket matches to fans regardless of their
the world.
                                               browser or connection speed. Fans could follow matches in near-
Solution                                       real time, with advanced features such as picture-in-picture
netlinkblue used Microsoft® Silverlight™ to
broadcast cricket matches to global            displays of game highlights and interactive activities including chat,
audiences over the Internet, with advanced     voting, and updated profiles of teams and players. At the end of the
features for fans and multiple, unobtrusive
options for advertisers.                       IPL season, netlinkblue had served nearly 200 million page views—
                                               three times more than the previous season.
Benefits
 Customized experiences for cricket fans
 More powerful results
Situation                                        The company expected the Web site to reach
                                                In 2008, a group of Indian business and          200 million page views during the 2009
                                                sports administrators formed the Indian          season.
                                                Premier League (IPL), a group of professional
                                                cricket teams with franchises in eight major     Solution
                                                cities. The new league was modeled after         To create an online experience that would
                                                U.S. professional sports leagues, such as the    draw the largest possible audience,
                                                National Football League, and European           netlinkblue teamed with Microsoft® India. The
                                                soccer leagues and attracted more than U.S.      two companies decided to broadcast the
                                                $2 billion in sponsorships and franchise fees.   IPL’s 2009 season in Microsoft Silverlight™,
                                                The IPL signed many of the best cricket          the cross-browser, cross-platform plug-in for
                                                players in the world and attracted fan           delivering rich, interactive, immersive
                                                attention in the United Kingdom, Australia,      experiences on the Web.
                                                South Africa, the West Indies, and especially
                                                in the Indian subcontinent, where cricket is     Faster, More Powerful Development
The official Web site at                        the most popular national sport in India,        Despite the new league’s huge global
IPLt20.com gave                                 Pakistan, Sri Lanka, and Bangladesh.             popularity, schedule conflicts with Indian
                                                                                                 national elections made the timing of the
advertisers and                                 “Many of the players in the new league are       2009 IPL season uncertain. “It was difficult to
sponsors high-value,                            world famous, and the team owners and            make plans and allocate resources to the
                                                sponsors include major business leaders and      new season because we didn’t know when or
unobtrusive,                                    Bollywood movie stars,” says Jaideep             where—or even if—the matches would be
measurable advertising                          Dhanoa, Director of Special Projects for         played,” explains Dhanoa. “When we finally
                                                netlinkblue. “People talked about the IPL,       decided to proceed with development despite
experiences. Our                                and all over India and throughout the cricket    the unknowns, there wasn’t much time.”
audience was nearly                             world, the media covered any news about the
                                                league for months after the first season.”       Microsoft and netlinkblue took advantage of
three times larger than                                                                          Silverlight features that support accelerated
the previous year.”                             netlinkblue, a technology and media services     development, including the scalability of
                                                firm headquartered in Dubai, bought the          Windows Server® 2008 and the workflow
Jaideep Dhanoa, Director of Special Projects,   Internet and mobile rights, including the        integration across Microsoft Expression®
netlinkblue                                     official league Web site at www.IPLt20.com       Studio for designers and Microsoft Visual
                                                and video streaming rights of league matches     Studio® for developers. Developers and
                                                over the Internet to fans all over the world.    designers from both companies used
                                                                                                 Microsoft .NET Framework tools, such as
                                                netlinkblue broadcast the league’s 2008          Windows® Presentation Foundation, to speed
                                                season on a pay-per-view basis, but with the     up the development process.
                                                huge popularity of the new league, the
                                                company shifted its strategy to an advertiser-   netlinkblue was ready to deploy a rich media
                                                supported, free streaming model. netlinkblue     experience for cricket fans when the IPL
                                                realized it would need a highly scalable and     announced that it was moving its season to
                                                reliable system to smoothly stream live and      South Africa. With only three-week’s notice,
                                                on-demand feeds to a worldwide audience.         the company quickly relocated its streaming
a five-minute delay in the online video
                                                                                              streams, netlinkblue was able to synchronize
                                                                                              live audio feeds with the delayed video feeds,
                                                                                              provide ball-by-ball commentary, and offer
                                                                                              access to ongoing game highlights. In
                                                                                              addition, www.IPLt20.com offered chat
                                                                                              features, discussion forums, online surveys of
                                                                                              viewer opinions, and other interactive
                                                                                              features.

                                                                                              “With Silverlight, we had the development
                                                                                              platform we needed to create and deliver
                                                                                              millions of page views of engaging content to
                                                                                              cricket fans around the globe—without any
                                                                                              impact on performance,” says Dhanoa.
                                                                                              “Silverlight enabled us to give viewers a
                                                                                              choice of multiple, simultaneous,
                                                                                              uninterrupted live and on-demand video
                                                                                              streams through picture-in-picture facilities.”

                                                                                              In addition to live game coverage,
Through the Silverlight-based application,
                                                                                              www.IPLt20.com offered fans high-resolution
cricket fans were able to download high-
resolution images from the 2009 Indian       servers and video production equipment to        still photos of players and game action that
Premier League season.                       the new venues.                                  they could download for screen savers or
                                                                                              wallpaper. Fans were able to navigate
                                             Smooth Streaming for a Global Audience           through extensive photo galleries with the
                                             netlinkblue took full advantage of the Smooth    Deep Zoom feature of Silverlight, which
                                             Streaming capabilities and the ubiquity of the   makes it much easier and more interactive
                                             Silverlight browser plug-in.                     for fans to find what they’re looking for.


                                             “We knew that broadband connections in           The Silverlight-based application delivered
                                             India and other countries that were              top-quality video and deployed advertising
                                             interested in the IPL vary in their speed and    content in unobtrusive ways, such as
                                             capability. We were able to automatically        interstitial ads during breaks in the action or
                                             offer visitors the best possible video,          transparent overlays on the bottom of the
                                             regardless of where they were located, the       screen.
                                             strength of their Internet connection, or the
                                             browser they were using,” says Dhanoa.           “This was the biggest media event of the year
                                                                                              on the Indian subcontinent. It would compare
                                             netlinkblue broadcast all the league’s           in impact to the Super Bowl in the United
                                             matches in high-quality video over the           States or the World Cup in Europe,” says
                                             Internet to fans around the world. Even in       Dhanoa. “The official Web site at IPLt20.com
                                             localities where broadcast contracts required    gave advertisers and sponsors high-value,
unobtrusive, measurable advertising                Customized Experiences for Cricket Fans
experiences. Our audience was nearly three         With Silverlight, netlinkblue was able to offer
times larger than the previous year.”              cricket fans a view of the game that they had
                                                   never seen before. “We used the picture-in-
Benefits                                           picture option to show highlights of the
The teamwork between netlinkblue and               current match, so if a viewer was interrupted,
Microsoft delivered more hours of cricket          they could play the highlights of what they
action in higher-quality video with more           had missed in a small corner of the screen
advanced features than ever before. With           while the match continued in near-real time
Silverlight, cricket fans were able to view live   on the main screen,” says Dhanoa. Fans
or near-live video streams, archived video,        could go online at any time and view matches
photography, and up-to-date background             recorded earlier or get instant updates while
information on all the teams and players as        watching a live match.
the season progressed. The result was a
great sports experience for fans and a             By using the chat feature, viewers could
business success for netlinkblue and the IPL.      query expert commentators during matches
                                                   or vote in opinion surveys about questions
                                                   related to the players or the matches. The
                                                   results of these polls were then instantly
                                                   displayed on the live television broadcast.
                                                   netlinkblue surrounded the rich media
                                                   presentation with advertising, without
                                                   interrupting the action or slowing down the
                                                   streaming.

                                                   More Powerful Results
                                                   netlinkblue used Silverlight to create a
                                                   sophisticated interactive offering for the
                                                   2009 IPL season and delivered that
                                                   experience to cricket fans despite the
                                                   uncertainty of the season and last-minute
                                                   schedule changes. The result was
                                                   significantly larger audiences and greater
                                                   interest by cricket fans.
For More Information                                            netlinkblue, a privately held company, does          About Silverlight
For more information about Microsoft                            not disclose its finances, but Dhanoa says           Microsoft Silverlight is a cross-browser, cross-
products and services, call the Microsoft                       the results of the company’s online                  platform plug-in for delivering the next
Sales Information Center at (800)                               broadcasting of the 2009 IPL season                  generation of .NET-based media experiences
426-9400. In Canada, call the Microsoft                         exceeded even the company’s most                     and rich interactive applications for the Web
Canada Information Centre at (877)                              optimistic projections. During the season,           and mobile devices. Fully supported by Visual
568-2495. Customers who are deaf or                             more than 15 million unique visitors went to         Studio and Expression Blend, Silverlight
hard-of-hearing can reach Microsoft text                        www.IPLt20.com and the Web site had close            includes major media enhancements, out-of-
telephone (TTY/TDD) services at (800)                           to 200 million page views.                           browser support for Web applications on the
892-5234 in the United States or (905)                                                                               desktop, smooth streaming capabilities,
568-9641 in Canada. Outside the 50                              “From our point of view, the season was a            browser ubiquity, GPU acceleration, and
United States and Canada, please contact                        huge success, even though we knew there              support for 3D graphics and H.264 video.
your local Microsoft subsidiary. To access                      were things we wanted to do but couldn’t
information using the World Wide Web, go                        because of the short time for planning and           For more information about Silverlight, visit
to:                                                             preparation,” says Dhanoa. “With the new             www.microsoft.com/silverlight and for
www.microsoft.com                                               features coming in Silverlight 3.0—such as 3-        resources, visit http://silverlight.net.
                                                                D graphics and full-screen, HD-quality video—
For more information about netlinkblue                          and with more time to design and develop
products and services, call 971 4 423                           features and functionality in our application,
0808 or visit the Web site at:                                  we know that next year’s season will be even
www.netlinkblue.com                                             more exciting. We’re really excited about the
                                                                potential.”




                                                                 Software and Services                            Microsoft Server Product Portfolio
                                                                  Technologies                                    − Windows Server 2008
                                                                   − Microsoft Silverlight                        Microsoft Visual Studio
                                                                   − Microsoft .NET Framework
                                                                   − Windows Presentation Foundation
                                                                  Microsoft Expression
                                                                   − Microsoft Expression Studio



This case study is for informational purposes only. MICROSOFT
MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS
SUMMARY.

Document published July 2009

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Microsoft India - NetLinkBlue Case Study

  • 1. Microsoft Silverlight Customer Solution Case Study Rich Media Platform Delivers Powerful Results For Fans of New Cricket League Overview “With Silverlight, we had the development platform we Country or Region: India Industry: Media and entertainment— needed to create and deliver millions of page views of Sports engaging content to cricket fans around the globe— Professional services—IT services without any impact on performance.” Customer Profile Jaideep Dhanoa, Director of Special Projects, netlinkblue netlinkblue is an IT and media services firm that acquired the rights to online Headquartered in Dubai, netlinkblue is the media technology and broadcasting of the Indian Premier League, an event that attracted a global audience services firm that won the online broadcasting rights to the Indian of cricket fans. Premier League (IPL) cricket season. The company wanted to Business Situation pursue an advertiser-supported model and needed to attract the To maximize advertising revenue, largest possible audience of cricket fans from around the world. netlinkblue needed to deliver the best possible viewing experience to the largest netlinkblue used the ubiquity of the Microsoft® Silverlight™ browser possible audience of cricket fans around plug-in to stream cricket matches to fans regardless of their the world. browser or connection speed. Fans could follow matches in near- Solution real time, with advanced features such as picture-in-picture netlinkblue used Microsoft® Silverlight™ to broadcast cricket matches to global displays of game highlights and interactive activities including chat, audiences over the Internet, with advanced voting, and updated profiles of teams and players. At the end of the features for fans and multiple, unobtrusive options for advertisers. IPL season, netlinkblue had served nearly 200 million page views— three times more than the previous season. Benefits  Customized experiences for cricket fans  More powerful results
  • 2. Situation The company expected the Web site to reach In 2008, a group of Indian business and 200 million page views during the 2009 sports administrators formed the Indian season. Premier League (IPL), a group of professional cricket teams with franchises in eight major Solution cities. The new league was modeled after To create an online experience that would U.S. professional sports leagues, such as the draw the largest possible audience, National Football League, and European netlinkblue teamed with Microsoft® India. The soccer leagues and attracted more than U.S. two companies decided to broadcast the $2 billion in sponsorships and franchise fees. IPL’s 2009 season in Microsoft Silverlight™, The IPL signed many of the best cricket the cross-browser, cross-platform plug-in for players in the world and attracted fan delivering rich, interactive, immersive attention in the United Kingdom, Australia, experiences on the Web. South Africa, the West Indies, and especially in the Indian subcontinent, where cricket is Faster, More Powerful Development The official Web site at the most popular national sport in India, Despite the new league’s huge global IPLt20.com gave Pakistan, Sri Lanka, and Bangladesh. popularity, schedule conflicts with Indian national elections made the timing of the advertisers and “Many of the players in the new league are 2009 IPL season uncertain. “It was difficult to sponsors high-value, world famous, and the team owners and make plans and allocate resources to the sponsors include major business leaders and new season because we didn’t know when or unobtrusive, Bollywood movie stars,” says Jaideep where—or even if—the matches would be measurable advertising Dhanoa, Director of Special Projects for played,” explains Dhanoa. “When we finally netlinkblue. “People talked about the IPL, decided to proceed with development despite experiences. Our and all over India and throughout the cricket the unknowns, there wasn’t much time.” audience was nearly world, the media covered any news about the league for months after the first season.” Microsoft and netlinkblue took advantage of three times larger than Silverlight features that support accelerated the previous year.” netlinkblue, a technology and media services development, including the scalability of firm headquartered in Dubai, bought the Windows Server® 2008 and the workflow Jaideep Dhanoa, Director of Special Projects, Internet and mobile rights, including the integration across Microsoft Expression® netlinkblue official league Web site at www.IPLt20.com Studio for designers and Microsoft Visual and video streaming rights of league matches Studio® for developers. Developers and over the Internet to fans all over the world. designers from both companies used Microsoft .NET Framework tools, such as netlinkblue broadcast the league’s 2008 Windows® Presentation Foundation, to speed season on a pay-per-view basis, but with the up the development process. huge popularity of the new league, the company shifted its strategy to an advertiser- netlinkblue was ready to deploy a rich media supported, free streaming model. netlinkblue experience for cricket fans when the IPL realized it would need a highly scalable and announced that it was moving its season to reliable system to smoothly stream live and South Africa. With only three-week’s notice, on-demand feeds to a worldwide audience. the company quickly relocated its streaming
  • 3. a five-minute delay in the online video streams, netlinkblue was able to synchronize live audio feeds with the delayed video feeds, provide ball-by-ball commentary, and offer access to ongoing game highlights. In addition, www.IPLt20.com offered chat features, discussion forums, online surveys of viewer opinions, and other interactive features. “With Silverlight, we had the development platform we needed to create and deliver millions of page views of engaging content to cricket fans around the globe—without any impact on performance,” says Dhanoa. “Silverlight enabled us to give viewers a choice of multiple, simultaneous, uninterrupted live and on-demand video streams through picture-in-picture facilities.” In addition to live game coverage, Through the Silverlight-based application, www.IPLt20.com offered fans high-resolution cricket fans were able to download high- resolution images from the 2009 Indian servers and video production equipment to still photos of players and game action that Premier League season. the new venues. they could download for screen savers or wallpaper. Fans were able to navigate Smooth Streaming for a Global Audience through extensive photo galleries with the netlinkblue took full advantage of the Smooth Deep Zoom feature of Silverlight, which Streaming capabilities and the ubiquity of the makes it much easier and more interactive Silverlight browser plug-in. for fans to find what they’re looking for. “We knew that broadband connections in The Silverlight-based application delivered India and other countries that were top-quality video and deployed advertising interested in the IPL vary in their speed and content in unobtrusive ways, such as capability. We were able to automatically interstitial ads during breaks in the action or offer visitors the best possible video, transparent overlays on the bottom of the regardless of where they were located, the screen. strength of their Internet connection, or the browser they were using,” says Dhanoa. “This was the biggest media event of the year on the Indian subcontinent. It would compare netlinkblue broadcast all the league’s in impact to the Super Bowl in the United matches in high-quality video over the States or the World Cup in Europe,” says Internet to fans around the world. Even in Dhanoa. “The official Web site at IPLt20.com localities where broadcast contracts required gave advertisers and sponsors high-value,
  • 4. unobtrusive, measurable advertising Customized Experiences for Cricket Fans experiences. Our audience was nearly three With Silverlight, netlinkblue was able to offer times larger than the previous year.” cricket fans a view of the game that they had never seen before. “We used the picture-in- Benefits picture option to show highlights of the The teamwork between netlinkblue and current match, so if a viewer was interrupted, Microsoft delivered more hours of cricket they could play the highlights of what they action in higher-quality video with more had missed in a small corner of the screen advanced features than ever before. With while the match continued in near-real time Silverlight, cricket fans were able to view live on the main screen,” says Dhanoa. Fans or near-live video streams, archived video, could go online at any time and view matches photography, and up-to-date background recorded earlier or get instant updates while information on all the teams and players as watching a live match. the season progressed. The result was a great sports experience for fans and a By using the chat feature, viewers could business success for netlinkblue and the IPL. query expert commentators during matches or vote in opinion surveys about questions related to the players or the matches. The results of these polls were then instantly displayed on the live television broadcast. netlinkblue surrounded the rich media presentation with advertising, without interrupting the action or slowing down the streaming. More Powerful Results netlinkblue used Silverlight to create a sophisticated interactive offering for the 2009 IPL season and delivered that experience to cricket fans despite the uncertainty of the season and last-minute schedule changes. The result was significantly larger audiences and greater interest by cricket fans.
  • 5. For More Information netlinkblue, a privately held company, does About Silverlight For more information about Microsoft not disclose its finances, but Dhanoa says Microsoft Silverlight is a cross-browser, cross- products and services, call the Microsoft the results of the company’s online platform plug-in for delivering the next Sales Information Center at (800) broadcasting of the 2009 IPL season generation of .NET-based media experiences 426-9400. In Canada, call the Microsoft exceeded even the company’s most and rich interactive applications for the Web Canada Information Centre at (877) optimistic projections. During the season, and mobile devices. Fully supported by Visual 568-2495. Customers who are deaf or more than 15 million unique visitors went to Studio and Expression Blend, Silverlight hard-of-hearing can reach Microsoft text www.IPLt20.com and the Web site had close includes major media enhancements, out-of- telephone (TTY/TDD) services at (800) to 200 million page views. browser support for Web applications on the 892-5234 in the United States or (905) desktop, smooth streaming capabilities, 568-9641 in Canada. Outside the 50 “From our point of view, the season was a browser ubiquity, GPU acceleration, and United States and Canada, please contact huge success, even though we knew there support for 3D graphics and H.264 video. your local Microsoft subsidiary. To access were things we wanted to do but couldn’t information using the World Wide Web, go because of the short time for planning and For more information about Silverlight, visit to: preparation,” says Dhanoa. “With the new www.microsoft.com/silverlight and for www.microsoft.com features coming in Silverlight 3.0—such as 3- resources, visit http://silverlight.net. D graphics and full-screen, HD-quality video— For more information about netlinkblue and with more time to design and develop products and services, call 971 4 423 features and functionality in our application, 0808 or visit the Web site at: we know that next year’s season will be even www.netlinkblue.com more exciting. We’re really excited about the potential.” Software and Services  Microsoft Server Product Portfolio  Technologies − Windows Server 2008 − Microsoft Silverlight  Microsoft Visual Studio − Microsoft .NET Framework − Windows Presentation Foundation  Microsoft Expression − Microsoft Expression Studio This case study is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY. Document published July 2009