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Social Media
 Affects LLC

            6 Steps to
           Social Media
             Success
Google Local

Let’s Make this a Conversation!




          Google Local
Your 6 Steps to …



1. Listen and Find Your Digital Audience
Your 6 Steps to …



2. Identify Your Goals and Objectives
Your 6 Steps to …



3. Develop Your Plan and Time Your Content
Your 6 Steps to …



4. Develop Your Content
Your 6 Steps to …



5. Engage – Implement Your Plan
Your 6 Steps to …



6. Measure, Monitor, Listen
Facebook Takeaways
  Listen and Find Your Digital Audience




        500,000,000 Facebook Users
Facebook Takeaways
 Listen and Find Your Digital Audience




 48% of 18-34 Years Olds Check Facebook
   When They Wake Up in the Morning
Facebook Takeaways
  Listen and Find Your Digital Audience




  35+ Demographic Now Represents
 More than 30% of the Entire User Base
Facebook Takeaways
   Listen and Find Your Digital Audience




71.2% of U.S. Web Audience is on Facebook
Facebook Takeaways
 Listen and Find Your Digital Audience




       46% of Users are Men
      54% of Users are Women
Facebook Takeaways
 Listen and Find Your Digital Audience




 34% of Users Earn 25-50K Annually
 32% of Users Earn 50-75K Annually
Twitter
Listen and Find Your Digital Audience
Twitter Takeaways
  Listen and Find Your Digital Audience




8% of U.S. Internet Users are on Twitter
Twitter Takeaways
Listen and Find Your Digital Audience




27% of Users are 25-34 Years of Age
30% of Users are 35-44 Years of Age
18% of Users are 45-54 Years of Age
Twitter Takeaways
Listen and Find Your Digital Audience




      48% of Users are Men
     52% of Users are Women
Twitter Takeaways
  Listen and Find Your Digital Audience




  33% of Users Earn 25-50K Annually
25% of User Base Earn 50-75K Annually
Facebook vs Twitter
    Listen and Find Your Digital Audience




Facebook Drives More Traffic to Your Website
Twitter Gives You More Customer Engagement
                So – Use Both!
LinkedIn
Listen and Find Your Digital Audience
LinkedIn Takeaways
  Listen and Find Your Digital Audience




In 2010 Executives from every Fortune 500
 69% of Users Make at Least 60K Annually
  39% of Users Make Over 100K Annually
LinkedIn Takeaways
         Listen and Find Your Digital Audience




        68% of Users are Over the Age of 35
    74% of Users Have a College Degree or Better
76% of Users have No Kids Between 0-17 Years of Age
Survey Your Audience
    Listen and Find Your Digital Audience


       •Send a Survey to Your
1       Users

       •What are Their Current
2       Social Media Habits?

       •Where Would They be
3       Willing to Follow You?
Survey Your Audience
    Listen and Find Your Digital Audience


       •What Kind of Content
4       are They Interested In?
       •News, Contests,
5       Upcoming Events,
        Videos?

6    •www.surveymonkey.com
Checklist


1. Listen and Find Your Digital Voice
Create a Strategy



LISTEN
Listen
                Create a Strategy




http://technorati.com/
http://www.twitter.com/search
http://www.google.com/reader
http://www.facebook.com/search
http://www.wefollow.com
Listen
Create a Strategy
Create a Strategy




Identify Goals and Objectives
Identify Goals and Objectives
             Create a Strategy




 Increase followers by 15%
Identify Goals and Objectives
                 Create a Strategy




Add 50 People to Your Mailing List
Identify Goals and Objectives
               Create a Strategy




Conduct 4 Webinars this Month
Identify Goals and Objectives
               Create a Strategy




 Write a Blog Post Every Week
Checklist

1. Listen and Find Your Digital Voice
2. Create a Strategy
Step 3 – Develop Plan & Time Content




How Will You Deliver Content?
How Will You Deliver Content?
      Develop Plan & Time Content




    Influencers?
How Will You Deliver Content?
          Develop Plan & Time Content




Free Material or Samples?
How Will You Deliver Content?
      Develop Plan & Time Content




    Newsletters
How Will You Deliver Content?
      Develop Plan & Time Content




  Moderate and Lead
   Conversations?
Schedule Delivery of Content
      Develop Plan & Time Content




      12 Months in Advance
Schedule Delivery of Content
           Develop Plan & Time Content




Identify Events, Promotions, Launches
Schedule Delivery of Content
        Develop Plan & Time Content




Which Platform(s) will You Use?
Checklist

1. Listen and Find Your Digital Voice

2. Create a Strategy

3. Develop Plan & Time Content
Step 4 – Develop Your Content



Promotions with Deals to Participants
Promotions with Deals to Participants
            Develop Your Content




           12 Months in Advance
  Identify Events & Launches to Promote
Other Content Sources
      Develop Your Content




      Tips or How Tos
     Interesting Facts
Take Polls and Share Results
         Interviews
           Photos
           Videos
Checklist

1. Listen and Find Your Digital Voice

2. Create a Strategy

3. Develop Plan & Time Content

4. Develop Your Content
Step 5 – Engage – Implement Your Plan




        Keep to Your Schedule
            Be Consistent
  Respond to Comments and Feedback
              Be Patient!
Checklist

1. Listen and Find Your Digital Voice

2. Create a Strategy

3. Develop Plan & Time Content

4. Develop Your Content

5. Engage – Implement Your Plan
Step 6 – Measure, Monitor, Listen



           Awareness
          Engagement
            Influence
           Popularity
Tools
Measure, Monitor, Listen




   Facebook
Tools
Measure, Monitor, Listen




     Twitter
Tools
            Measure, Monitor, Listen




                LinkedIn

8 New LinkedIn Features Worth Exploring
           http://bit.ly/xN21ie
Tools
Measure, Monitor, Listen




    YouTube
Checklist

1. Listen and Find Your Digital Voice

2. Create a Strategy

3. Develop Plan & Time Content

4. Develop Your Content

5. Engage – Implement Your Plan

6. Measure, Monitor, and Listen
QUESTIONS?
•   Used by more than 630 million people worldwide
•   Average user visits the site 40 times per month
•   You can engage as a single person or organization
•   Getting started with Facebook:
     • http://mashable.com/guidebook/facebook/
Micro blog of 140 characters or less
Primarily accessed on mobile phones
Send out blasts of information OR
Guide people to an action
Average of 140 million tweets per day
Getting started with Twitter
  http://mashable.com/guidebook/twitter/
Twitter Terms



             A tweet is an expression of 140 or less characters
          @ signs link a person or an organization to your tweet
RT is retweet, which means you’re sharing information with your audience
                    that someone has shared with you
 # is a hashtag and it is used to invite other people to follow a particular
                                conversation
Twitter Terms
• YouTube is a video sharing and video archival platform
• Demographic of site use is broad: 18-54 years old
• Videos can easily be shared on websites, Facebook and
  Twitter

   http://mashable.com/guidebook/youtube/
http://youtu.be/cL9Wu2kWwSY
Social Media Resources


http://www.google.com/search
http://www.facebook.com/marketing
http://www.twitter.com/search
http://www.youtube.com

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6 Steps to Social Media Success

Editor's Notes

  1. This is another option for an Overview slide.
  2. This is another option for an Overview slide.
  3. Get online and listen to what is being said. What do people think about you and your brand? What are their points of views? Who are key people who influence others and which ones should you cooperate with? What are the various topics? Is the tone of the conversation heated? Do people favor one point of view over the other, or is it mixed?Who’s driving the conversation? These people are the influencers. Get to know them. Find people who influence your industry or niche and listen what they are talking about. One source to get you started on finding these influentials is to look at WeFollow
  4. Get online and listen to what is being said. What do people think about you and your brand? What are their points of views? Who are key people who influence others and which ones should you cooperate with? What are the various topics? Is the tone of the conversation heated? Do people favor one point of view over the other, or is it mixed?Who’s driving the conversation? These people are the influencers. Get to know them. Find people who influence your industry or niche and listen what they are talking about. One source to get you started on finding these influentials is to look at WeFollow
  5. Use a section header for each of the topics, so there is a clear transition to the audience.
  6. Add slides to each topic section as necessary, including slides with tables, graphs, and images. See next section for sampletable, graph, image, and video layouts.
  7. Add slides to each topic section as necessary, including slides with tables, graphs, and images. See next section for sampletable, graph, image, and video layouts.
  8. Add slides to each topic section as necessary, including slides with tables, graphs, and images. See next section for sampletable, graph, image, and video layouts.
  9. Use a section header for each of the topics, so there is a clear transition to the audience.
  10. Use a section header for each of the topics, so there is a clear transition to the audience.